Based on 10 opinions finded in 1 websites

Based on 10 opinions finded in 1 websites
Nº 218 in 234 in Rossendale
Nº 30 of 30 Other cuisines in Rossendale
Opinions
i usually love this costa but recently i have found the staff to be passive and miserable. i never write reviews but i must say the attitude of the man serving me this morning caught me so off guard and i genuinely left with my coffee feeling very down-trodden with the way i was spoken to. wouldn’t come again after today.
sarahlee900 . 2020-11-30
MORE AT TripAdvisor
Friendly staff, clean restaurant. Can’t go wrong here . The toasted sandwiches are bang on 👌. Carrot cake 👌..... it’s says to write more 🤷🏼♂️ it’s coffee, cakes , sandwiches........ oooooh .... I do like the Mac n Cheese though .
SimonBryant1 . 2020-10-17
MORE AT TripAdvisor
Had to use this branch as my normal one is closed for 4 weeks and I must say you would not think it was the same company a lot of the tables had used dishes on them we had to clear our own table the floor had lots of food on it that looked like it had been there a while and the tables could have done with a wipe. I have been before with my dog and the tables outside were filthy . Can not wait for the branch in Rawtenstall Tesco to reopen .
Sheila M . 2019-10-22
MORE AT TripAdvisor
its costa coffee.its ok but its not brilliant.i have found it ok and good service and ok food but I would not go out of my way to go there.by the way I think the address is wrong as it is accessed via the rawtenstall bypass or newhallhey road not haslingden road.
John O . 2019-04-27
MORE AT TripAdvisor
Called in for a coffee mid afternoon. The tray on which my drinks were served was ingrained with stains. The tables weren’t cleared and a ledge on the wall next to the table was thick with dust. When l looked at the table legs of surrounding tables they looked like they had not been cleaned in a long time. I won’t be going back and don’t recommend anyone bother going in until it cleans up its act.
NellieWood . 2018-12-30
MORE AT TripAdvisor
Sat here having a quick coffee whilst waiting to collect the children from school, doing the whole people watching thing. One male member of staff that is serving and handling food, continues to put his fingers in his mouth biting his nails , scratching at his head and then handle food and drinks without washing his hands... yuk!!!
ellaluci . 2018-12-18
MORE AT TripAdvisor
I ordered a lemon tart and was told it going to be delivered to my table, but was instead left on he counter which made me have to get it myself. Apart from this the toastie was fair pukka.
Banjp2003 . 2018-10-18
MORE AT TripAdvisor
Not usually a Costa fan but this one seems different.Sitting outside and watching the world go by is very relaxing. And then we go to Home Bargains & Aldi
190brianp . 2018-08-23
MORE AT TripAdvisor
Visited here last week and loved it. Its really new, with lovely, super friendly staff and the decor is lovely. Superb coffee, as always from Costa and we tried some of their new Ginger Latte cake........simply gorgeous! Once again Costa get it spot on.
LancashireRamble . 2018-03-06
MORE AT TripAdvisor
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353 Opinions
Considering previous responses and the fact that it cannot be replied to I figured I’d clarify a few things.. we were not once abusive to staff members. Staff members where having a laugh with us and a good time until one of their girlfriends walked in and they said “oh I’m in trouble now” glasses smashed happened after we’d been refused to be served (and all already all paid.. cheeky if you ask me) wasn’t really part of your decision not to serve us was it cos it was after so don’t know why you’re posting that, not one single person had food on their heads (we like our food, wouldn’t have seen us wasting it walking round with it on our heads, be for real) I’d love to know which other customers our party was rude to aswell whilst we’re on it because the other customers we did have interactions with where all lovely and complimented many things about us.. admittedly we did get some £10 vouchers.. not enough to cover all of us though and that was only offered after we’d pointed out how wrong it was to be served only half of our bottomless brunch and then pay before being told we aren’t going to be served anymore. Let’s face what really happened here, it was a great time until one jealous woman saw a girl with better tits than her pulled out and her girlfriend looking then we where refused drinks.. I won’t be returning, sad really because the food was actually alright but we were a bit rowdy and got booted for it.
456 Opinions
Undercooked egg. Very snotty . Also service charge if I want to give a tip i will.
457 Opinions
Gorgeous little find for a Saturday brunch - delicious, well priced food and drink with outstanding service. Can’t wait to pay another visit!
206 Opinions
The food was delicious. Soup, sandwiches, sausage roll, scone and a selection of cakes. I'm now in a food coma but it was so worth it!