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4.0

Based on 651 opinions finded in 4 websites

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Nº 622 in 1066 in Wakefield

Nº 95 of 135 Other cuisines in Wakefield

CUSTOMERS TALK ABOUT DISHES WITH..cakecoffeechocolate

comment_iconOpinions

Great location opposite the Cathedral.

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Simon Davison . 2024-05-26

MORE AT Google

Called in this costa today after so many hiccups with this place, the two guys working today were amazing,, smiles on their faces and made me feel very welcome, and made someone feeling low much better

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Michael Thomas . 2024-04-29

MORE AT Google

A bit bitter then coffee for my taste. I'd like a choice of coffee. But this is a nice coffee shop with a nice outdoor area

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Neil Harding . 2024-04-21

MORE AT Google

Just had cappuccino & a tea for the wife nice thirty minutes spent on a rainy day

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Harold john Morritt . 2024-03-30

MORE AT Google

Very nice coffee. The staff is very attentive. Nice place overall.

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Ammad Zafar . 2024-03-07

MORE AT Google

Toilets upstairs were unclean..cafe was unkempt ...staff were lovely though! Food wasnt warmed thoroughly ...drinks were luke warm

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Debbie Reynolds . 2024-02-26

MORE AT Google

It used to be a lovely place…years ago… not anymore. Smell bad inside, dirty and looks poor tables…the place need refurbishing!

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Marta Mrówka . 2024-02-15

MORE AT Google

Not the nicest Costa I've been in,coffee was good though

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Jason Littleboy . 2024-02-04

MORE AT Google

Poorly service. My kid can’t used the toilet coz people from street used it. Not fair. And girl who working around 5pm very rude.

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Magda Jaku . 2024-01-27

MORE AT Google

I am a regular customer I normally go to the one in the Ridings but ocassionally call at the Northgate one . Won’t bother in future . I ordered a Toastie and a cappuccino. The Toastie was not cut all the way through so had to ask for a knife , also had to ask for a napkin but was given some kitchen roll . Sat down and wasn’t given a spoon for my coffee . I was like the two young girls working there couldn’t be bothered . It was New Year’s Day but the service should still be the same . They closed up the cabinet with the sandwiches and toasties in and told a customer there was none left but there was . A they left and didn’t buy anything . Such a shame as normally ok .

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june Raper . 2024-01-01

MORE AT Google

Never delivered or arrived even say delivered but not here were is my order

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Hayley . 2023-11-06

MORE AT Just Eat

Went in today 1st November. No pleasant customer service at all. Wont be going again

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Tad . 2023-11-01

MORE AT Google

If I could give ZERO I would I was passed over while waiting for my drinks as other of the guy doing the coffee served his friends very clickey now here I have used it for a few yrs now but no more and will actively discourage friends.

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Paul Manhood . 2023-10-21

MORE AT Google

Worst service ever. Don’t have clue what to do, big mess in restaurant. Cups not availably…only paper cups.. we didn’t get what we order..

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Szymon Krysiak . 2023-10-14

MORE AT Google

lovely coffee however the lady behind the counter was quite rude, no customer service whatsoever made me feel quite uncomfortable place wasn’t busy so order was fulfilled very quickly

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Stephanie Miller . 2023-09-21

MORE AT Google

Bubble drinks have a small straw like not sure what the point is

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Lauren . 2023-08-14

MORE AT Just Eat

Truly unacceptable! We were in Wakefield for a family members birthday who is in a wheelchair a member of out group went ahead and tried to open both doors he didn't know how so asked how to do it and I was then told that cant happen so we went down the road to a far better and more accommodating café.

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FlipperAgent999 . 2023-08-05

MORE AT TripAdvisor

Only got a cup of tea as waiting for a train. Friendly service. Everything else was Costa 101, not a fan and never will be. Just not my cup of tea

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Warby . 2023-07-27

MORE AT TripAdvisor

Need to inform the customers when you are substituting items.

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Sophie . 2023-07-21

MORE AT Just Eat

Use this place regularly it has a good friendly service

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Neville Smith . 2023-07-11

MORE AT Google

1 nice staff 2 nice and clean 3 nice food 4 nice drinks 5 stars

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Ian Backhouse . 2023-07-02

MORE AT Google

We were having a quiet coffee and a sandwich, when a group of Albanian or as other people call them, displaced people, came into the shop, there must have been at least a dozen of them, some where just picking up bottles of water and putting them into their pockets without paying. One lady, felt so uncomfortable, she asked my husband and I, if she could sit with us. I know that they have to go somewhere, but to not pay, then make people feel scared, one guy was trying to pass a number on a crumpled piece of paper to another lady, luckily she told him to get lost. So, come on Costa in wakefield near the cathedral, it's about time you put a stop to this, before you loose all your other customers.

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Susan Smith . 2023-06-25

MORE AT Google

Coffee nice as always but their disabled toilet is disgusting not been cleaned for at least a week filthy

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Clare Berry . 2023-04-29

MORE AT Google

Waited a long time to be served after paying. Spotted wrong milk being used for my drink. I questioned why, the young lady told me they didn't have the correct milk, did I want anything else. When I said, yes I wanted to be told when I ordered that I could not have the drink I wanted, not only to be told if you spotted the wrong milk was being used after waiting a long time for your drink. Not even to be asked if I minded a substitute milk being used for my drink. The young lady then advised me she couldn't be bothered to have this conversation. Did I want anything else! I declined and requested a refund, at which point the young lady advised I should consider the possibility that someone might be having a really bad day. Well, my day wasn't going brilliantly was it! Had she considered how my day was going when she told me she couldn't be bothered with this conversation. It did not make my day any better to be made to feel guilty because I had the audacity to expect what I had paid for!

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Keith Bloomer . 2023-04-20

MORE AT Google

Standard Costa Coffee. Expensive

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Chris Wright . 2023-04-13

MORE AT Google

Always a good coffee just a bit high priced But you get what you pay for do ask for your coffee extra hot though

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Stephan Andrews . 2023-04-05

MORE AT Google

Standard city centre Costa coffee... coffee was good.

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Martin Weaver-Parker . 2023-04-01

MORE AT Google

Nice place polite staff the latte cups are that big I nearly lost my head taking a drink

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David j Osullivan . 2023-03-31

MORE AT Google

It's nice enough just gets a little over crowded at times

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Daniel Middleton . 2023-03-29

MORE AT Google

Very disappointed they say order on way then its due then next they cancel your order not only happened once

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laura . 2023-03-21

MORE AT Just Eat

My food was cold when I received it

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Emma . 2023-03-13

MORE AT Just Eat

Large selection of hot and cold food/drinks available. Dietary preferences catered for. Very friendly and quick service.

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Alison Davany . 2023-03-13

MORE AT Google

Absolutely appalling service I received this morning at Asda Costa durker . Called in with my daughter and because the young girl serving was too busy chatting to her colleagues she didn’t take for my daughters juice I paid for a few items when I looked round I realised the juice wasnt with my items on the table I assumed I’d paid for everything! I went back and explained and the young girl asked me to take take 1 which I did ! Next my husband meets me and is queuing for a coffee and comes back to the table saying I’m not getting a coffee those young girls/ staff are all talking about you at the counter considering it’s a full que too for customers to listen ? I said why what have they said ? He replies all accusing you of not paying for the juice and said I’m having it out with her! I was enraged I went to the counter and questioned there incompetent service and said how rude and extremely unprofessional and disrespectful they are ! I left the coffee and food and walked out but I paid for the juice which they had forgotten to take payment for! A customer approached me and said I would put in a strong complaint about this unprofessionalism of this place . I run a cafe my self and if any of my staff behaved in that manner towards my customers they would not be returning to work for me. I think they need a adult on site in charge and not leave it for kids to run ! I won’t be returning

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Xxx . 2023-03-04

MORE AT TripAdvisor

Lovely coffee and service. Lost major points for the customer toilets which were filthy, dusty and smelly. Absolutely no way that is being cleaned regularly or even daily.

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Rachel Pointon . 2023-02-23

MORE AT Google

It is ok for a quick snack. They have a good choice of coffees

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Margaret Davy . 2023-02-17

MORE AT Google

Great coffee and good relaxing atmosphere

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Sharon Froggett . 2023-02-15

MORE AT Google

Well this is my second visit to a local costa in a month, the first Barnsley, today Wakefield. I have to say I am unimpressed with the cleanliness of all areas, especially tables in the restaurant and toilet downstairs as well as stairs up to toilet upstairs. It’s literally filthy. I went to upstairs toilet as downstairs disabled toilet was disgusting. The tables clearly never get wiped. Costa is really going down in my opinion. It will be a long time before I ever visit again.

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Linda W . 2023-02-09

MORE AT TripAdvisor

The staff are generally great, but in all honesty the cafe is a bit of a dive. Upon entering you are met with two broken glass doors, which have been broken for weeks. The cafe needs a refurb as the floors are patchy, and the store is missing basic items such as napkins. The toilet upstairs needs more directions to it (it's like a maze) up a few flights of stairs. There is a disabled toilet ground level though. The coffees are significantly worse than at the Costa in Trinity Walk a short stroll away, with the foam on the late looking like dish bubbles. Visit the Costa at Trinity Walk instead.

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Damien Brown . 2023-01-26

MORE AT Google

I enjoyed a nice coffee cake for my birthday

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simon Blue . 2023-01-19

MORE AT Google

Once again, no gluten-free food even though they had just had a delivery of sandwiches. It's hard to spend more than £8 Toilets poor (back to cafe Nero)

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Graham Metcalfe . 2023-01-18

MORE AT Google

Would of been full stars but the doors was boarded up wasnt very inviting

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Tony Collins . 2023-01-12

MORE AT Google

Sent a sausage bap and not bacon so was unable to eat

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Francesca . 2023-01-11

MORE AT Just Eat

Excellent service fro the staff, it’s a bit small. Does have outside seating.

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Darren Day . 2023-01-05

MORE AT Google

Half a cup of coffee, forgot blueberry muffin and top of the cup looked like it had been used by someone else.

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STACY . 2022-12-16

MORE AT Just Eat

Not happy! Did not get my cake or tiffin but got my hot chocolates marshmellows in a bag!!!! Fuming

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Charlotte . 2022-10-29

MORE AT Just Eat

Filthy and dirty! As for the toilet and your journey to it... awful!

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Jack Clements . 2022-10-19

MORE AT Google

Normally I never go to this Costa because the service is ridiculous. But the team they had in today worked really well together. The barista, I think his name was Andreas, very talented! The fastest I’ve ever seen my latte made! And it was delicious. He is a genious!

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Ellie Williams . 2022-10-18

MORE AT Google

I go to the Costa in Wakefield West Yorkshire, excellent service, very pleasant staff, would highly recommend

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Lynn Drake . 2022-10-14

MORE AT Google

Flys landing on food while eating . Long walk to toilet with crutches dirty toilets

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Gemma Dyson . 2022-09-24

MORE AT Google

Overall the food was lovely, I was given the wrong flavour of crisps and didn't receive my rocky road that I ordered.

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Natalie . 2022-08-26

MORE AT Just Eat

Food missing from order, no cream on the drinks, sausage sandwiches missing sausages and stuffed into a narrow box so arrived in pieces. Absolutely abysmal service and no way to contact the restaurant to rectify. Useless.

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Katy . 2022-08-12

MORE AT Just Eat

Very good service, staff polite

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darren burdett . 2022-07-26

MORE AT Google

I had to re ordered because they wouldn’t send out the drinks that were forgotten for them to not put straws in😒

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Caitlin . 2022-07-10

MORE AT Just Eat

As Costa shops go this is OK. Decor is getting a little tired. Always busy, and in a nice location.

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Dick Davies . 2022-07-02

MORE AT Google

Best service by far at the northgate shop. I will be using this one every time I’m in Wakefield.

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janice smith . 2022-06-28

MORE AT Google

Popped in here for a quick sandwich before an appointment. The staff (2 girls, I didn't catch their names) were so lovely to myself +each individual who came in for food. We left feeling valued as a customer. The caramel shortbread was tasty too

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Hope Kae Carmn . 2022-06-23

MORE AT Google

I go regular to Costa there have nice drinks

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Lesley Vickers . 2022-06-01

MORE AT Google

Arrived a hour late. No number to call. Coffees were flat cold on arrival.

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Nicola . 2022-05-29

MORE AT Just Eat

This cafe is not clean to a standard that is expected The upstairs toilet is not clean nor is the disabled toilet downstairs with wet on the floor and grubby handrails The cafe floor does not appear to be kept clean The stage service is good

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jay . 2022-05-27

MORE AT TripAdvisor

Costa rang to say they had no egg bap’s. But still charged me for them.

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grainne . 2022-05-14

MORE AT Just Eat

Missing items. Vanilla latte missing the vanilla - not happy.

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Hannah . 2022-05-12

MORE AT Just Eat

Didn’t add syrup after I even left a note

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Chloe . 2022-04-28

MORE AT Just Eat

Great to watch the world go by. Especially Market Day.

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Simon Wright . 2022-03-02

MORE AT Google

Lovely coffee. Gets busy and sometimes no tables due to not being cleaned etc. But staff are great

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Chloe Davies . 2022-02-22

MORE AT Google

Can you please tell me why the amazing “Mac n cheese” pasta has been unavailable for almost a week?!?!? When is it coming back please

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Morgan . 2022-02-01

MORE AT Just Eat

Order not complete - no flake no marshmallows on the hot chocolate despite being ordered.

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Neil . 2022-01-30

MORE AT Just Eat

Typical Costa coffee. Good location near cathedral.

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Adrian Evans . 2022-01-26

MORE AT Google

Very friendly service and excellent staff

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steve dargan . 2022-01-24

MORE AT Google

What can I say, I'm a regular customer of this Costa coffee shop and can honestly say, when I'm in Wakefield and want a coffee, this is always my first choice.

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Pòl Ruddock . 2022-01-04

MORE AT Google

Ordered a iced late but they didn’t give me a straw to drink it with .

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Firdaous . 2022-01-03

MORE AT Just Eat

Nice coffee, friendly place. Drafty entrance so we kept our costs on.

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Jason Fryer . 2021-12-17

MORE AT Google

Quite busy so literally just had a coffee and went, even though we had a seat it was too busy for me personally.

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mupet 17 . 2021-12-05

MORE AT Google

Quick lunch & coffee not busy either which was a bonus

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LynnK55 . 2021-12-02

MORE AT Google

Customer service isn't the best and the place feels like it needs a good make over

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Mick Swift . 2021-11-30

MORE AT Google

Only had take away cups because they were short staffed. A lot of dirty tables inside and out. Still a lovely coffee though

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Mandy Thompson . 2021-11-13

MORE AT Google

Lovely drinks and relaxed atmosphere

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Chris Taylor . 2021-11-08

MORE AT Google

Ordered 4 packets of crisps and got charged £5 and they only sent 1 packet

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Mason . 2021-11-05

MORE AT Just Eat

Half a cup of hot chocolate very disappointing

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Stacey . 2021-11-05

MORE AT Just Eat

Called to say were missing the cake, i called back to chose another and no answer. Then not only did cake not come but coffee didn’t either. What a joke. Now one person has zero items. Well done 👍🏻

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Charlotte . 2021-10-30

MORE AT Just Eat

Didn’t get a muffin that we ordered

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Daniel . 2021-10-21

MORE AT Just Eat

I ordered Mac and cheese and it wasn’t available so they rang to let me no disappointed the fact I had to go to just eat for my refund,

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Mary . 2021-10-19

MORE AT Just Eat

Called in later on a Sunday afternoon, simple order went terribly wrong, felt like banging my head against a brick wall. Once we got the payment and price finally sorted, the order included a kids mini hot chocolate, barista just not concentrating at all and made this drink far too hot. All in all poor visit.

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BatleySrilanka . 2021-10-11

MORE AT TripAdvisor

Today I ordered a salted caramel frostino with oat milk without whip cream however, upon receiving my order it came with cream on top and as someone who can’t have dairy it was quite disappointing.

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Georgie . 2021-10-03

MORE AT Just Eat

Amazing place , just enjoyed :)

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Paulo Pereira . 2021-09-18

MORE AT Google

Excellent cofee choise,cold drinks and food,good customer service

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Julija Starodubceva . 2021-09-09

MORE AT Google

Late delivery, items missing, drinks cold. JUST EAT UNHELPFUL! Refused to refund and quite frankly, are rude.

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Lydia . 2021-09-03

MORE AT Just Eat

The cafe is lovely it has a great selection of coffee and lovely selection of sandwiches and cakes its very cosy and outdoor seating the staff are really friendly and good customer service

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Natalie Stocks . 2021-09-01

MORE AT Google

My favourite place before shopping

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Steve Parker . 2021-08-23

MORE AT Google

They called when one of the items wasn't available to offer me a different option, which was great. Costa always wrap the drinks well so there is no spillage.

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Sabrina . 2021-08-22

MORE AT Just Eat

Best coffee ever thanks to the staff for going through with my request I loved it

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Jacob . 2021-08-18

MORE AT Just Eat

Nie ma to jak kawka z koleżanką

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Iwona Widera . 2021-08-15

MORE AT Google

Costa always miss items!!! This has happened 3 times now. I should probably stop ordering now.

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Sabrina . 2021-08-14

MORE AT Just Eat

Excellent service, staff very helpful. Spilled my latte and they kindly brought a replacement.

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Gaye Alexander . 2021-08-11

MORE AT Google

Quick service and great usual Costa coffee

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Wild Yorkshire Honey . 2021-08-07

MORE AT Google

Bought a coffee to take out, bit weak tbh, usually stronger. Nice sandwiches and cakes. Can eat in or out if want.

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Judi Drew . 2021-07-30

MORE AT Google

However was given the wrong cake 😭

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Fionnuala . 2021-07-25

MORE AT Just Eat

This hotel is situated about 10-15 mins walk from the seafront and is handy for the Golden Mile. The rooms are clean and with tea/coffee facilities. The breakfast included fruit/cereals plus a full English too and was great value. Meals are available in the Corner flag restaurant, but we'd already planned to eat out. The big plus is that some of the rooms have a pitch view and although we're not huge football fans, it was a real novelty. See the pictures from our room below. Car parking is free on a first come first served basis, but there is a pay and display car park across the road. All in all, a good hotel to stay in for a long weekend or mid-week break.

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Antony Osborne . 2021-07-20

MORE AT Google

Nice and quick delivery, all items were there and on point, no issues.

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Tamsyn . 2021-07-20

MORE AT Just Eat

Friendly staff nice well come smooth latte they way l like it 😊

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Arya Koye . 2021-07-16

MORE AT Google

The panini was burnt and really hard.

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Zakkiyya . 2021-07-15

MORE AT Just Eat

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