Costa Coffee in Wakefield

When I've ordered for delivery before they've put a cover over the coffee but underneath the lid to prevent spills, which always seems to work well. Today they hadn't so there was coffee spilt all over my coke and cake! Not the end of the world but a bit annoying given how expensive it is...

Great location opposite the Cathedral.

Called in this costa today after so many hiccups with this place, the two guys working today were amazing,, smiles on their faces and made me feel very welcome, and made someone feeling low much better

A bit bitter then coffee for my taste. I'd like a choice of coffee. But this is a nice coffee shop with a nice outdoor area

Just had cappuccino & a tea for the wife nice thirty minutes spent on a rainy day

Very nice coffee. The staff is very attentive. Nice place overall.

Toilets upstairs were unclean..cafe was unkempt ...staff were lovely though! Food wasnt warmed thoroughly ...drinks were luke warm

It used to be a lovely place…years ago… not anymore. Smell bad inside, dirty and looks poor tables…the place need refurbishing!

Not the nicest Costa I've been in,coffee was good though

Poorly service. My kid can’t used the toilet coz people from street used it. Not fair. And girl who working around 5pm very rude.

I am a regular customer I normally go to the one in the Ridings but ocassionally call at the Northgate one . Won’t bother in future . I ordered a Toastie and a cappuccino. The Toastie was not cut all the way through so had to ask for a knife , also had to ask for a napkin but was given some kitchen roll . Sat down and wasn’t given a spoon for my coffee . I was like the two young girls working there couldn’t be bothered . It was New Year’s Day but the service should still be the same . They closed up the cabinet with the sandwiches and toasties in and told a customer there was none left but there was . A they left and didn’t buy anything . Such a shame as normally ok .

Never delivered or arrived even say delivered but not here were is my order

Went in today 1st November. No pleasant customer service at all. Wont be going again

If I could give ZERO I would I was passed over while waiting for my drinks as other of the guy doing the coffee served his friends very clickey now here I have used it for a few yrs now but no more and will actively discourage friends.

Worst service ever. Don’t have clue what to do, big mess in restaurant. Cups not availably…only paper cups.. we didn’t get what we order..

lovely coffee however the lady behind the counter was quite rude, no customer service whatsoever made me feel quite uncomfortable place wasn’t busy so order was fulfilled very quickly

Bubble drinks have a small straw like not sure what the point is

Truly unacceptable! We were in Wakefield for a family members birthday who is in a wheelchair a member of out group went ahead and tried to open both doors he didn't know how so asked how to do it and I was then told that cant happen so we went down the road to a far better and more accommodating café.

Only got a cup of tea as waiting for a train. Friendly service. Everything else was Costa 101, not a fan and never will be. Just not my cup of tea

Need to inform the customers when you are substituting items.

Use this place regularly it has a good friendly service

1 nice staff 2 nice and clean 3 nice food 4 nice drinks 5 stars

We were having a quiet coffee and a sandwich, when a group of Albanian or as other people call them, displaced people, came into the shop, there must have been at least a dozen of them, some where just picking up bottles of water and putting them into their pockets without paying. One lady, felt so uncomfortable, she asked my husband and I, if she could sit with us. I know that they have to go somewhere, but to not pay, then make people feel scared, one guy was trying to pass a number on a crumpled piece of paper to another lady, luckily she told him to get lost. So, come on Costa in wakefield near the cathedral, it's about time you put a stop to this, before you loose all your other customers.

Coffee nice as always but their disabled toilet is disgusting not been cleaned for at least a week filthy

Waited a long time to be served after paying. Spotted wrong milk being used for my drink. I questioned why, the young lady told me they didn't have the correct milk, did I want anything else. When I said, yes I wanted to be told when I ordered that I could not have the drink I wanted, not only to be told if you spotted the wrong milk was being used after waiting a long time for your drink. Not even to be asked if I minded a substitute milk being used for my drink. The young lady then advised me she couldn't be bothered to have this conversation. Did I want anything else! I declined and requested a refund, at which point the young lady advised I should consider the possibility that someone might be having a really bad day. Well, my day wasn't going brilliantly was it! Had she considered how my day was going when she told me she couldn't be bothered with this conversation. It did not make my day any better to be made to feel guilty because I had the audacity to expect what I had paid for!

Standard Costa Coffee. Expensive

Always a good coffee just a bit high priced But you get what you pay for do ask for your coffee extra hot though

Standard city centre Costa coffee... coffee was good.

Nice place polite staff the latte cups are that big I nearly lost my head taking a drink

It's nice enough just gets a little over crowded at times

Very disappointed they say order on way then its due then next they cancel your order not only happened once

Large selection of hot and cold food/drinks available. Dietary preferences catered for. Very friendly and quick service.

My food was cold when I received it

Absolutely appalling service I received this morning at Asda Costa durker . Called in with my daughter and because the young girl serving was too busy chatting to her colleagues she didn’t take for my daughters juice I paid for a few items when I looked round I realised the juice wasnt with my items on the table I assumed I’d paid for everything! I went back and explained and the young girl asked me to take take 1 which I did ! Next my husband meets me and is queuing for a coffee and comes back to the table saying I’m not getting a coffee those young girls/ staff are all talking about you at the counter considering it’s a full que too for customers to listen ? I said why what have they said ? He replies all accusing you of not paying for the juice and said I’m having it out with her! I was enraged I went to the counter and questioned there incompetent service and said how rude and extremely unprofessional and disrespectful they are ! I left the coffee and food and walked out but I paid for the juice which they had forgotten to take payment for! A customer approached me and said I would put in a strong complaint about this unprofessionalism of this place . I run a cafe my self and if any of my staff behaved in that manner towards my customers they would not be returning to work for me. I think they need a adult on site in charge and not leave it for kids to run ! I won’t be returning

Lovely coffee and service. Lost major points for the customer toilets which were filthy, dusty and smelly. Absolutely no way that is being cleaned regularly or even daily.

It is ok for a quick snack. They have a good choice of coffees

Great coffee and good relaxing atmosphere

Well this is my second visit to a local costa in a month, the first Barnsley, today Wakefield. I have to say I am unimpressed with the cleanliness of all areas, especially tables in the restaurant and toilet downstairs as well as stairs up to toilet upstairs. It’s literally filthy. I went to upstairs toilet as downstairs disabled toilet was disgusting. The tables clearly never get wiped. Costa is really going down in my opinion. It will be a long time before I ever visit again.

The staff are generally great, but in all honesty the cafe is a bit of a dive. Upon entering you are met with two broken glass doors, which have been broken for weeks. The cafe needs a refurb as the floors are patchy, and the store is missing basic items such as napkins. The toilet upstairs needs more directions to it (it's like a maze) up a few flights of stairs. There is a disabled toilet ground level though. The coffees are significantly worse than at the Costa in Trinity Walk a short stroll away, with the foam on the late looking like dish bubbles. Visit the Costa at Trinity Walk instead.

I enjoyed a nice coffee cake for my birthday

Once again, no gluten-free food even though they had just had a delivery of sandwiches. It's hard to spend more than £8 Toilets poor (back to cafe Nero)

Would of been full stars but the doors was boarded up wasnt very inviting

Sent a sausage bap and not bacon so was unable to eat

Excellent service fro the staff, it’s a bit small. Does have outside seating.

Half a cup of coffee, forgot blueberry muffin and top of the cup looked like it had been used by someone else.

Not happy! Did not get my cake or tiffin but got my hot chocolates marshmellows in a bag!!!! Fuming

Filthy and dirty! As for the toilet and your journey to it... awful!

Normally I never go to this Costa because the service is ridiculous. But the team they had in today worked really well together. The barista, I think his name was Andreas, very talented! The fastest I’ve ever seen my latte made! And it was delicious. He is a genious!

I go to the Costa in Wakefield West Yorkshire, excellent service, very pleasant staff, would highly recommend

Flys landing on food while eating . Long walk to toilet with crutches dirty toilets

Overall the food was lovely, I was given the wrong flavour of crisps and didn't receive my rocky road that I ordered.

Food missing from order, no cream on the drinks, sausage sandwiches missing sausages and stuffed into a narrow box so arrived in pieces. Absolutely abysmal service and no way to contact the restaurant to rectify. Useless.

Very good service, staff polite

I had to re ordered because they wouldn’t send out the drinks that were forgotten for them to not put straws in😒

As Costa shops go this is OK. Decor is getting a little tired. Always busy, and in a nice location.

Best service by far at the northgate shop. I will be using this one every time I’m in Wakefield.

Popped in here for a quick sandwich before an appointment. The staff (2 girls, I didn't catch their names) were so lovely to myself +each individual who came in for food. We left feeling valued as a customer. The caramel shortbread was tasty too

I go regular to Costa there have nice drinks

Arrived a hour late. No number to call. Coffees were flat cold on arrival.

This cafe is not clean to a standard that is expected The upstairs toilet is not clean nor is the disabled toilet downstairs with wet on the floor and grubby handrails The cafe floor does not appear to be kept clean The stage service is good

Costa rang to say they had no egg bap’s. But still charged me for them.

Missing items. Vanilla latte missing the vanilla - not happy.

Didn’t add syrup after I even left a note

Great to watch the world go by. Especially Market Day.

Lovely coffee. Gets busy and sometimes no tables due to not being cleaned etc. But staff are great

Can you please tell me why the amazing “Mac n cheese” pasta has been unavailable for almost a week?!?!? When is it coming back please

Order not complete - no flake no marshmallows on the hot chocolate despite being ordered.

Typical Costa coffee. Good location near cathedral.

Very friendly service and excellent staff

What can I say, I'm a regular customer of this Costa coffee shop and can honestly say, when I'm in Wakefield and want a coffee, this is always my first choice.

Ordered a iced late but they didn’t give me a straw to drink it with .

Nice coffee, friendly place. Drafty entrance so we kept our costs on.

Quite busy so literally just had a coffee and went, even though we had a seat it was too busy for me personally.

Quick lunch & coffee not busy either which was a bonus

Customer service isn't the best and the place feels like it needs a good make over

Only had take away cups because they were short staffed. A lot of dirty tables inside and out. Still a lovely coffee though

Lovely drinks and relaxed atmosphere

Ordered 4 packets of crisps and got charged £5 and they only sent 1 packet

Half a cup of hot chocolate very disappointing

Called to say were missing the cake, i called back to chose another and no answer. Then not only did cake not come but coffee didn’t either. What a joke. Now one person has zero items. Well done 👍🏻

Didn’t get a muffin that we ordered

I ordered Mac and cheese and it wasn’t available so they rang to let me no disappointed the fact I had to go to just eat for my refund,

Called in later on a Sunday afternoon, simple order went terribly wrong, felt like banging my head against a brick wall. Once we got the payment and price finally sorted, the order included a kids mini hot chocolate, barista just not concentrating at all and made this drink far too hot. All in all poor visit.

Today I ordered a salted caramel frostino with oat milk without whip cream however, upon receiving my order it came with cream on top and as someone who can’t have dairy it was quite disappointing.

Amazing place , just enjoyed :)

Excellent cofee choise,cold drinks and food,good customer service

Late delivery, items missing, drinks cold. JUST EAT UNHELPFUL! Refused to refund and quite frankly, are rude.

The cafe is lovely it has a great selection of coffee and lovely selection of sandwiches and cakes its very cosy and outdoor seating the staff are really friendly and good customer service

My favourite place before shopping

They called when one of the items wasn't available to offer me a different option, which was great. Costa always wrap the drinks well so there is no spillage.

Best coffee ever thanks to the staff for going through with my request I loved it

Nie ma to jak kawka z koleżanką

Costa always miss items!!! This has happened 3 times now. I should probably stop ordering now.

Excellent service, staff very helpful. Spilled my latte and they kindly brought a replacement.

Quick service and great usual Costa coffee

Bought a coffee to take out, bit weak tbh, usually stronger. Nice sandwiches and cakes. Can eat in or out if want.

However was given the wrong cake 😭

Nice and quick delivery, all items were there and on point, no issues.

This hotel is situated about 10-15 mins walk from the seafront and is handy for the Golden Mile. The rooms are clean and with tea/coffee facilities. The breakfast included fruit/cereals plus a full English too and was great value. Meals are available in the Corner flag restaurant, but we'd already planned to eat out. The big plus is that some of the rooms have a pitch view and although we're not huge football fans, it was a real novelty. See the pictures from our room below. Car parking is free on a first come first served basis, but there is a pay and display car park across the road. All in all, a good hotel to stay in for a long weekend or mid-week break.

Friendly staff nice well come smooth latte they way l like it 😊