Costa Coffee in Thanet

The staff were really nice and helpful. I had a vegan hot chocolate which was lovely. I had vegan cream on the top which was delicious😀 It was very clean and tidy.

we stopped here for a coffee and a bite to eat staff are helpful and friendly and it was very clean staff were helpful with the products they had in store

Nice coffee and very clean inside. Lots of snacks and cakes to choose from. Drink selection is also very large drink made the way you like it.

Place filthy!!! Tables not cleared or cleaned between customers despite covid. Floor messy and dirty. Staff concentrating on drive thru rather than inside. Coffee weak, not enough coffee beans used. Won't be going back even though it's local. Appalling! !

The three of us stopped off for a drink in between shopping. Two Cortados,and a pot of tea. All was good,fast friendly service and tasty drinks.

My favourite part of shopping here is visiting Costa. three of us had two Cortado coffees,a cup of tea,and a muffin. Came to less than £10,service and quality was good,seating comfy.

I am a regular visitor of this place. I'm very disappointed this time. Ordered a large skinny hot chocolate with a shot of hazel nut praline. Was told I could only had medium not a large. No problem however when i did get it, each mouthful had lumps in it.. its normally smooth. When I got home I literally sieved a load of jelly like lumps out of my drink. It pit me off drinking my practically full drink. Will never be going back again.

Two Cortado Coffees enjoyed outside on comfy chairs. It was great until the rain came,then we moved under the awning,so my friend could carry on smoking. Coffee was good,and at £4.50 for two was reasonable value for the area.

Invited by business colleagues so unfortunately an unavoidable rendezvous. Would not have been my choice based on previous ‘Costa’ factory line experiences. Surly greeting (seemingly bored server) at counter . . . ‘What can I get you?’ rather than bright/interested ‘Good afternoon, how can I help you?’. Several indoor tables littered with crockery & trays that went uncleared. Floor/carpeted area was filthy. No serviettes/napkins available (given paper kitchen roll upon asking). Toilet horribly filthy & littered. Staff standing around more interested in chatting amongst themselves than serving customers. Ashtrays overflowing (not refreshed) at tables outside. Top $ price, but with poor unfriendly service & an uncared for lounge area. HONESTLY, ‘COSTA’ IS AVOIDABLE when there are so many charming independent coffee houses that care about good customer service.

Plenty of tables none of them clean. Moved around a few, in the end just settled for the least dirty... nice coffee, crap place....

Even op het terras neergestreken voor een cappuccino. Voor Nederlanse begrippen is de middelmaat kop een reuze kop! Prima koffie, goed heet en goed van smaak.

Standard Costa coffee run ed by the lack of staff to do a good job. It is a large establishment that the low level of staff did their best.

I second a review by an earlier person. Wendy made me feel uncomfortable for accidentally asking for a flat white latte. “Which is it” she glared. Rude. Rude rude rude!

As a reguler customer i was disgusted with Wendy who was serving me how rude and intimidating she was. I felt rushed and didn't order everything i wanted because she made me feel very uncomfortable! as if i was wasting her time. The person behind me also felt the same. I came here as a little treat for me and my family after doing some shopping and she ruined it, the rest of the staff are lovely its a shame really as i won't be returning.

Use Costa a lot. Stopped off yesterday for 3 cool drinks. 2 were coolers. After waiting for 10 minutes (not that busy) got my take away drinks. Half way through both there were lumps of ice. Having had these before no ice should be left. Unfortunately we were to far away to return them. For the price of them £2.95 for small I would expect them to be served properly.

Met friendsfor tea and toast but had delicious emmental and mushroom toastie. Very pleasant staff couldn't fault it at all.

A good Costa made excellent by the speed and efficiency of the girl making the coffee. Queues vanished as she served multiple drinks at the same time whilst remaining cheerfull and friendly l.

Stopped off here for a quick afternoon coffee. It was very busy when we arrived. Long slow queues. Eventually served. Coffees have gone up 20p since my last visit here. My cappuccino cost £2.55. Coffee etc was fine it was just the environment. Why is...

We were on a tour of Kent and ended up at the superb Costa Coffee at Westwood Cross.We like Costa Coffee anyway but,in terms of presentation,taste,value and choice,this is the best ever.The restaurant was spotless,the toilets were clean and the staff were so friendly and...

My partner and I visited the drive thru yesterday evening. And waited over 5 minutes to receive the most disgusting drinks we've ever had from Costa. Between us we ordered White hot chocolate and an iced latte. The hot chocolate was made and left by...

generally Costa shops are good, but this one is FILTHY ; where I sat, a previous customer had left rubbish from shopping all over the floor - no attempt made to clear it up. The tables got a light wipe but the chairs were disgusting...

Made a visit to Westwood shopping area and popped in for coffee at Costa. As with all costa's the standard is high. Clean reststaurant, friendly staff, enjoyable atmosphere. Plus the new one in Margate itself highly recommend. Not yet listed on trip advisor. Food products...

on using the Costa at Westwood drive though on matalan side, we love going to this Costa as staff can be so helpful, like I love Costa coffee but it's to strong and the staff said that's ok and gave me the coffee in a...

I dont understand why people dont understand cappucino is NOT a latte! It has froth pref creamy! This was without doubt the worst cappucino ever, i had far far better in mcdonalds padd station!