Based on 12 opinions finded in 1 websites
Opinions
Absolutely disgusting!!!! Pizza wet and raw. When I went in for refund, they were rude, lied about the pizza and refused to communicate and compromise.
Chef_Rita_08 . 2023-03-28
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Samos pizza is one of the most delicious Pizza In Margate.😋😋Great customer service. One of my Favourite Pizza shop:)
Rishtin . 2020-10-01
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Very delicious pizzas and good value for money nice friendly staff and place nice and clean recommended
sifat s . 2019-10-11
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Never had a bad pizza from here, they are always hot, fresh and delicious! Delivery is always quick too.
Ashleigh9917 . 2019-07-11
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More around ordering rather than a visit to this shop. I placed an order at 6.20, was notified it would be with me at 7:20, with it being a Saturday Night i fully understood. It came to 7:45 still no sign, call up to ask where my order was.. no reply. Finally get a response at 8:10pm and said : delivery driver is en route and will be there in 5 minutes. Having nearly waited 2 hours for a pizza... It then got to 8.45pm STILL no sign of my order!! I phoned again to ask where it was.. to then be told will be at least another 30 minutes!!!! 3 hours for a pizza?? I cancelled my order and asked why they told me someone was en route.. they did not have an answer. Never Again....
xxhayz2xx . 2017-11-04
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My pizza literally tasted and smelt like it had been wiped across a dirty floor my husband took a bite of his pizza and said it was like he had just taken a bite of a manky stinky old flip flop with grated cheese on it, had to bin the lot total disgrace, couldn't be bothered to ring and complain partly due to the language barrier and there rude enough when you order, NEVER AGAIN!!!!
kellykF43BR . 2017-04-30
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on seafront--always good service and on time delivery - good value and can recommend for collection or delivery
WestgateJohnny . 2017-02-27
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This is what you call bad custom. I have gone to Samo's twice, and on both occasions I've walked out. One evening they said they didn't have pizza which was bizarre and on the second time the staff were too busy talking amongst themselves. I was basically being ignored. I won't be back a 3rd time!
Lynda W . 2016-07-24
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Item missing feom my order. Rang and they said "its ok, you received an alternative" errrr nope, not ok, i want my missing order, "ok we will add it to your next order" errr no, i want it now, its your error, not mine, "ok we will send it out when we can" ok i expect it in the next half hour. 1 & half hours later it turns up....grrrr
Shelley A . 2016-05-27
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Great pizzas and quality ingredients. I often go in and order my food to take it away. unfortunately lack of language skills are annoying, if only they have someone at the counter that can communicate in English language. had to repeat my order over and over!!! Top class pizzas tho.
simonbS450CT . 2016-03-26
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I will never use Pizza Hut or Domino's pizza again because the folk at Samo's win hands down with their pizzas! Have ordered food either in store or a takeaway from them on 3 seperate occasions and their customer service and quality of food has never disappointed me or my friends. Don't be put off by the decor which probably does need a bit of TLC, this is a hidden gem in Thanet!
NoGreatReset2023 . 2016-03-06
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Used to use samos regularly but this place has seriously gone down hill in standards of food and service the staff are rude on the phone the pizza is always soggy an looks literally thrown in and burnt chicken wings! Total turn off from me bein a chef myself!
Zoe B . 2015-01-01
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1526 Opinions
Since the refurbishment, the in-store service has declined, the quickest way to be served is drive-thru or click-n-serve There seems to be a 5x waiting time for counter collection with no visible staff doing counter service unless the click and serve has been completed There needs to be at least 1 person prioritising in store service as lots of people are shouting for service for a loan meal, when larger meals are being done in quicker time when done via click and serve (table service)
566 Opinions
Recently made online order turned up wrong staff called me I was lying very rude attitude all the wY disgusting food anyway jokes
187 Opinions
Been coming here for a little over 2 years, staff are friendly, food is great, won't go anywhere else.
425 Opinions
90% of it went in the bin. 3 bags of fries like rocks. Ribs swimming and I mean swimming in the most disgusting source I’ve ever tasted. Chicken was dry and covered in soggy slimy “batter” 🤮 Son had a bit of chicken and had diarrhoea the next morning. Thanks Morliss!!!