Costa Coffee in Cornwall, Isles of Scilly

I found the staff not that friendly and helpful to be honest , you could tell who were local and who were visitors to the area , my self being a visitor. I’m a great lover of costa but probably will not come to this one again

Rude staff - Friday during afternoon, ordered usuals , just about to pay and without any explanation walked off.......would not have minded if she had said, just need to get a cake,milk. So that we could sit down, I collected the tray with lots of cups and glasses and took them to the counter, second staff member couldn't even be bothered to acknowledge with a smile or say thank you. Perhaps the training now is for staff to be surly to paying customers......

Terrible service grumpy cashier and multiple cold drinks that were meant to be hot. Unsatisfied is too high of a rating to give this horrible environment

The staff are friendly however I ordered a mango berry bubble tea, the majority of the drink was huge chunks of ice, the taste of the drink was very weak and over priced for the quality, afterwards I had a bad stomach which I believe is due to the ice.

What a friendly team of people there is in Bude Costa Coffee. The shop has recently been updated; it's a very pleasant place for a coffee stop. The shop is clean, the toilets are clean too.Highly recommended .

The efficiency in this restaurant was superb. The waiter Troy worked very hard. He was serving, clearing tables, wiping down tables and clearing crockery away rapidly and competently. One of the best we have been in.

We were on holiday in Bude and our girls had missed out on a hot chocolate the day before so we were delighted to see a Costa which we knew would come up trumps. Unfortunately the staff were incredibly rude and informed us that they were shutting in 5 minutes and by the time we got to the till we probably wouldn’t get served. We asked if it was possible to get 2 takeaway hot chocolates and were then told by another rude member of staff that they had been very busy and we were unlikely to be successful as they had barely any milk left. As one would imagine we were very disappointed and did not expect to be treated so appallingly and it could have all been communicated much more respectfully. Not a very happy Costa customer.

Call into bude costa often, lovely friendly bubbly staff, as a previous reviewer had put the tables were sticky, they aren’t, those tables get wiped constantly, enough so that the varnish is coming off the tables, hence I have been told they are having a refit. What people forget to understand is that when the shop is busy In the summer, things can go wrong, but I’m sure you will get an apology.

Usual great coffee. Helpful staff. Good toilets. Wi-Fi . Easy parking nearby. Cakes looked good although we didn’t indulge

Both times I have used the toilet this week there has been no toilet paper. This is mid morning so they haven't been open for very long. General cleanliness not very good.

Been coming here for years. Recently there has been a decline in cleanliness which is a shame especially with the current pandemic and the need for hygiene. Called in five minutes after opening and the tables were dirty with crumbs and drink stains. All were in simar state.

Efficient, nice coffee, clean and tidy shop - basically exactly what you want from a Costa. Staff very friendly.

gave me cows milk when I ordered soya and this matters if you have an allergy Very busy. Big queues.

Lovely little break for an almond milk cortado and gluten free tarts from Costa coffee Bude.  Full 4* review at CoeliacWellNES. com. Good awareness of cross contamination procedures even if the staff hadn’t heard of coeliac disease! Feel safer drinking in other costas despite their use of Oat Milk as a result of our visit. 

Love this Costa, staff are so friendly and efficient and have got to know my order without me asking. 10/10

We, I guess like most people, go to quite a few Costas...this one is a little gem! Really friendly team in today, especially Hannah, served us efficiently and had time to engage with my two boys in a really genuine way!

We regularly pop in here and I am not sure of the names of any of the staff but they all seem to know my order and are just so pleasant and friendly ! Today 2 of the girls got some surprise flowers from an admirer and it is always a party feel about the place. Really good seating, coffee and food and just a lovely location out of the weather !

This is one of the best kept Costa Coffee shops. The staff are very welcoming and friendly and keep it spotlessly clean

Just decided for a cold drink out of the heat the air conditioning of a Costa Coffee and a cooler was the order of the day.Coconut and a Mango cooler, friendly staff and a sit down.Just a normal Costa but a welcome break from the hustle and bustle of the street outside.

I came here after spotting it on the high Street and the coffee was great and the staff are friendly too I'd definitely recommend a morning or afternoon tea or coffee here. I took mine away and took a stroll down to the beach which is just a short walk away. Overall great coffee and great service well done and 5 stars

Lovely light and spacious Costa on the Main Street of Bude. Great to sit at the tables outside and people watch as you sip your coffee in the Summer. Toasties very good, Coffee nice as well as iced drinks. Good service from friendly staff. A regular place for me.

The worst Costa I have ever been in ! To start there was a group of 4 “ local kids” very early teens , if that . They were taking up 4 tables 10 seats ) looked like at some time they had shared 1 drink and a cake . Very rowdy , rushing round and it took the manager ages to get rid of them, as cafe was full and they were taking up space . I was served my food with a filthy fork , and when I asked for a clean one , she had to search through the cutlery tray to find on .... that still had a sticky handle . Cake was thrown onto the plate and server actually said to manager is that ok to which she replied yea ! Awful place that obviously relies on summer trade and poor service as they don’t worry about all year round local business... it’s the worst !!

We are visiting costa coffee every Sunday. Great location, very super friendly staff and service. Also the interior is new and the place is quietly!

Liked this Costa a lot. Very friendly staff and the interior is very new and comfortable. We had a lovely latte and pot of tea. Will be back here to visit.

This is my regular when I come to Bude. Great staff and good coffee of course. The only problem for me now is it’s popular so have to plan my visit!! Well done Bude Costa!

Ive drunk a lot of costa ice teas over the years and sometimes they just aren't right, but luckily the lady who made our iced teas nailed it and they were delicious!! Nice little Costa, good quick friendly service with a smile!

Visited on a hot sunny June day. The air conditioning was lovely. Great drinks as usual. Very happy with my visit.

I love the coconut milk hot chocolate - it’s amazing. Also the skinny vanilla cappuccino. It’s a lovely place to drink coffee and chat, very friendly and relaxed

Love this branch...it ain’t no ordinary Costa. The staff are amazing and they make good coffee and more importantly, consistently. You never feel you’re in a chain and the staff really do care about their customers. Great place. Well run.

Stopped here for a brief visit on a Sunday recently. Very lovely coffee shop and service was good. Could do with staying open a bit later in the evening though as is now summer time but closed at 5pm.

Our first time to Costa in bude and we wasn’t disappointed. Great latte and biscuits and great service. Just what we needed on a cold blustery December day.

If you like a good cup of coffee then make your way to this establishment. The staff there are very friendly & can provide you with a variety of coffees & tasty snacks as well as other tasty morsels, all for a very reasonable price.

Have been here a few times in the last week on holiday and every single time we ordered small hot chocolates (baby chinos) for my 2 small children to be told every time they had not been sent the chocolate flake that is an option and they would have to have the marshmallow instead.

Plenty of better places in Bude to enjoy a brew, and support local economy, or should we say, thise that pay taxes.

Bought a flat white and a latte, both came out within a few minutes even though someone else was in front of me. Drinks were both wonderful and I couldn't fault the staff one bit.

This is your typical Costa where the coffee is good, the cakes are good and staff seem to struggle to be happy. Good range of drinks too.

This costa coffee is popular with both bude locals and tourists. The staff are polite and the place is always very clean. It can get noisy due to its popularity and lots of people do come in to get take outs but overall i find the place rather comfortable.

We called in for coffee after our pasty lunch, the staff were very friendly, lots of tables and a very clean and tidy place.

A lot of people have a downer on franchise / chain coffee-shops - we gave Costa in Bude the benefit of the doubt when both our regular cafes closed over winter.

I'm not usually a fan of chain coffee shops but this one served nice coffee with a smile in a clean environment.