Based on 692 opinions finded in 4 websites
Based on 692 opinions finded in 4 websites
Nº 544 in 963 in Coventry
Nº 66 of 87 Other cuisines in Coventry
Opinions
Brilliant service quick and excellent coffee
Josh . 2024-11-12
MORE AT Google
It's amazing how consistently this Costa store can get a drinks order wrong. The order only has to be shared to a colleague 1 metre away and yet, everytime, wrong milk, wrong size etc. You have to watch them like a hawk and they get frustrated when you point out they've used the wrong milk - like you're the one in the wrong! You just paid £4.90 for a coffee - you want what you asked and paid for! Staff with attitude.
Peter Summers . 2024-10-21
MORE AT Google
Nice little Costa in Flackwell, staff are polite and friendly, parking is always OK on the streets around. Usual prices etc.
Kevin Smith . 2024-09-26
MORE AT Google
Refund please. For the second time in a row, the coffees were spilled or knocked around in the delivery. There was less than 50% of the coffee left in the cortado. Secondly, the website does not offer transparent 'getting help' options.
David . 2024-08-07
MORE AT Just Eat
Service fantastic.Nice and cosy cafe with inside and outside seating. Been going here a bit and Jonathon remembers my order every time. All the staff are really lovely, especially noticeable when Costas can be a bit faceless sometimes.
Dominic Neil-dwyer . 2024-06-20
MORE AT Google
Coffee is great, but toilet facilities wete disgusting!! Pee all over the floor, toilet seat stained yellow with urine, absolutely appalling.
Kenneth W . 2024-06-03
MORE AT TripAdvisor
Absolutely amazing customer service, employees are friendly and polite. I was in and out in less than 3 minutes, although I got a flat white. Would definitely go again :)
Durvin Tanamor . 2024-04-03
MORE AT Google
Someone have a word with the young lad with tattoos - not the friendliest or most helpful member of staff !
D D . 2024-01-17
MORE AT Google
Everything was incorrect and items missed off the order
Shazia . 2023-10-28
MORE AT Just Eat
The order came over two hours after ordering. It is the wrong order half missing and ice cold.
Melanie . 2023-07-27
MORE AT Just Eat
Lovely atmosphere. 5 people in front of me in the queue but still served within minutes. Toasties was spot on and hot choc perfect. Served by Charlotte who was so sweet and polite. Keep it up!
Kerri Hunt . 2023-07-26
MORE AT Google
Always good, not to happy with the increasing 8 to 10 cups before you get a free coffee, false saving I think as will impact customer foot fall
David Bedford . 2023-07-19
MORE AT Google
Popped in for coffees at 3.50....they're supposed to close at 5.00. Told we're closing in 5 minutes...really?
Dee . 2023-06-22
MORE AT TripAdvisor
Rudest manager ! The cafe was very quiet and the manager wouldn’t allow one of the staff to bring my drink and pastry to my table. He told my friend, his colleague and myself that I had to wait at the counter. He certainly doesn’t consider disabilities or customer service. Sooo rude!
Jane Barrington . 2023-06-11
MORE AT Google
Same old same old ....my lovely loved the blueberry frappe though....my self... well same old same old... at least it wasn't the only takeaway cup, no dishwasher, chocolate flake...oh they've stopped them....marshmallows...take out only...the dogs eat my homework short of Costa... staff excellent I have to say.
Peter Alexander . 2023-05-20
MORE AT Google
I ordered two lemon tarts and only one got delivered
caitlin . 2023-03-15
MORE AT Just Eat
I don't usually go to chain cafes because I prefer to support local independent businesses but today I was desperate for coffee and the only thing around and open was Costa. It was OK.
LD JF . 2023-02-21
MORE AT Google
This order has not arrived!!!! It says delivered!!!!!! It has not been delivered!
Alexandra . 2023-02-15
MORE AT Just Eat
Great place busy, friendly staff, good select of food
Louise and Logey on adventures Murphy . 2023-02-06
MORE AT Google
Without any doubt this is THE best Costa I've ever visited. It's always busy so I guess I'm not the only one who loves it, but I get looked after, smiled at, and treated with politeness on every occasion. Aga is a real gem ! Somehow she manages to remember regular customer's orders, some of which are complex ! And she's always happy too which is contagious, even when there;s a lot going on. We're now regular visitors and would happily recommend Flackwell Heath Costa to everyone. Keep up the good work Aga and your crew, and thank you.
Julian Milne . 2022-11-28
MORE AT Google
Always a friendly welcome, great atmosphere and cosy. Wish they did more fresh food and more food choices for alternative diets. A little pricey.
Tracy Salmon . 2022-11-15
MORE AT Google
Nice place. Always busy as good coffee
tracy mundy . 2022-11-07
MORE AT Google
Quite a big store for a small village. Good staff. 50 seats? Some more outside. 30 min. Parking on street outside.
Richard Sylvester . 2022-10-26
MORE AT Google
Slightly quiet when visited so not much buzz. Staff as always hospitable and welcoming
Nigel Crompton . 2022-10-25
MORE AT Google
Lovely staff. Love all of them Aga the manager is amazing. My comfort place. Highly recommend
ELI Papas . 2022-10-01
MORE AT Google
One of the best Costa Coffee Shops in South Bucks.
Brian Childs . 2022-09-19
MORE AT Google
I live out of the area and ordered this for my daughter as she has had a bad day … really pleased, thank you
Alison . 2022-09-12
MORE AT Just Eat
Only received a quarter of a cup of cappuccino is not acceptable
Janet . 2022-08-28
MORE AT Just Eat
Pre-ordered nihht before to try it - worth doing delivered on time and driver adhered to delivery instructions- thank you
belinda . 2022-08-11
MORE AT Just Eat
I ordered Mango bubble frappe and it had none of the bubble balls in it!!! Not very happy as this is part of the reason I had it in the first place. Delivery was very quick though
Carrie . 2022-07-18
MORE AT Just Eat
Bit small inside,bit food all good
Anna Bowen . 2022-06-07
MORE AT Google
Coffee is lovely but do not read instructions to" leave on step please do not ring bell" there is a reason for this. Thank you
belinda . 2022-06-03
MORE AT Just Eat
Disappointed, I ordered a 'Roast Chicken & Bacon Toastie', though received some form of tomato wrap. The remainder of the order was fine and pleasant.
Sam . 2022-05-25
MORE AT Just Eat
Pretty standard Costa. Service was a little slow
Lee . 2022-04-12
MORE AT Google
Friendly, efficient service and the coffee was good too.
Paul Savage . 2022-04-08
MORE AT Google
Like all other Costas I find the prices expensive for what you get.
Graham Parkins . 2022-03-27
MORE AT Google
Really helpful, friendly staff and good service.
Robert Rayner . 2022-02-27
MORE AT Google
I visit this store and one other in Coventry on a weekly basis with my 18 month old daughter. Unfortunately my daughter has dietary restrictions and is a picky eater so I normally purchase her something from Greggs and then get a coffee and sandwich or cake from Costa to eat together at Costa. This has never been an issue until a week ago when a member of staff (probably new as I've not seen him there before) interrupted my lunch to abruptly tell me not to bring food from elsewhere, despite the fact I was eating food from Costa! I tried the explain the Gregg's item was for my daughter but he weren't interested. What's your suggestion my 18 month old daughter eats seperately at greggs?
mohammedusman87 . 2022-02-13
MORE AT TripAdvisor
Friendly and quick service whenever I pass by this Costa and so far always a tasty coffee. Keep it up💫🙏
Wellbeing Warrior . 2022-02-06
MORE AT Google
Apart from turning around and leaving due to the size of the queue every so often, if you can get served relatively quickly, then go for it- staff work hard to keep that queue down as much as poss...
Mark Salter . 2021-12-29
MORE AT Google
It's coffee. Keep it strong. Don't go Starbucks about it!
Mark Perandin . 2021-09-18
MORE AT Google
Hot Chocolate- Large Chocolate heaven, rich but not too sweet!
Jackjack Harmony . 2021-09-17
MORE AT Google
Such welcoming staff especially Aga. She is lovely to everyone as well as their pet dogs!
rachel manning Rachel Manning . 2021-08-21
MORE AT Google
Very nice staff, professional but friendly in the same time.
Dawid Kubicki . 2021-07-09
MORE AT Google
Clan and tidy, good customer service
Cheryl ambrose . 2021-06-26
MORE AT Google
Easily the best Costa in the Wycombe area. Staff are always super friendly and they really know how to make a nice drink. Still amazes me how with exactly the same ingredients and recipe as the other Costa's in the area they make it so good :-)
Jonathan Nelson . 2021-04-29
MORE AT Google
Very friendly staff. Well laid out social distancing system making it nice and safe. Location is nice and central to the town centre and nice for a quick stop on the way to the park. Some parking outside. Click and collect available via the Costa app as well.
acfraenkel . 2021-03-07
MORE AT Google
A small but perfectly well run Costa. Plenty of space for social distancing which in all fairness depends on the intelligence of the customers. We are all responsible. Sausage bap pretty much the best food they offer but it's really rather nice. Coffee was good too!
Neal Patrick . 2021-03-06
MORE AT Google
Great place, really nice people !
Germán . 2020-12-05
MORE AT Google
Manager with attitude Rest staff very good but manager doesn’t make you feel welcome not a happy person everything seems too much bother for het
crime . 2020-10-31
MORE AT TripAdvisor
The best ill keep coming back !
Dave Major . 2020-10-24
MORE AT Google
Staff upheld a safe way of service. All good
Wendy Burrell . 2020-09-19
MORE AT Google
Friendly service and can park right outside the store!
Gregg Quixley . 2020-07-04
MORE AT Google
A friendly greeting awaits at this Costa Coffee, and clean premises which makes it easier to find a free table. Great tuna and cheese panini and the spiced cappuccino was delicious.
Sirenita123 . 2019-11-19
MORE AT TripAdvisor
Although the staff are friendly enough and food and drink quality is good the place is let down by having the air con blowing out cold air at full force. Not very helpful when I mentioned if they could turn the fan down abit I was told it’s automatic. How absolutely stupid just turn it on to manual then! 🤦♀️🤦♀️🤦♀️🤦♀️🤦♀️ Thick stupid or just can’t be bothered. It is 9 degrees outside not comfortable and drinks go cold quickly
Hazel J . 2019-10-24
MORE AT TripAdvisor
Staff good, but the new chairs are awful. The chairs they had before were probably more difficult to keep clean, but at least they were comfortable:these new ones are hard and ergonomically poorly designed.....cheap!
Worldwidetraveller20 . 2019-08-05
MORE AT TripAdvisor
Never been in such a dirty costa ever. Most tables had cups and food waste on. Floor was covered in rubbish. Staff didn’t seem to care. Wow, come on Costa Coventry- up your game of ruin the reputation
DoctorRBW . 2019-04-23
MORE AT TripAdvisor
Plenty of room when we visited after going shopping, coffee excellent, Tea cakes with plenty of butter.
Desmond E . 2018-12-11
MORE AT TripAdvisor
This is a nice Costa just like any other. Plenty of free parking. Good accessibility for disabled people. The baristas were really nice and friendly but the manager was awful, she had a bit of an attitude problem, almost like your presence was inconveniencing her, put me off going there ever again!
Tannedbelt . 2017-09-26
MORE AT TripAdvisor
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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