Costa Coffee in Bristol, City of

Nice little Costa at willow brook shopping centre. We encountered a rather anxious and slightly intimidating customer in the cafe the staff went out of the way to make sure we were ok. They apologised, checked in with us and gave us complimentary cakes. AMAZING customer service thank you ‘Kate’.

Pitched up here and fancied a coffee before enduring the weekly shop amongst the plebs in Tesco next door. Found an empty table which was sticky from previous customers, not that difficult to run a wet wipe across a small table surely? Coffee was fine a touch overpriced at £7+ for a small and regular latte. Can't recommend due to the dirty tables but if that doesn't bother you then go for it.

We were out on the Sunday afternoon, in the shopping area, had been out to purchase some items for our new puppy. We stopped in for a Christmas inspired drink, which was as always served in good time and well presented in look and taste, the Costa experience for us is pretty much always consistent

We stopped for a coffee, was told we had to check in on the covid app before being served, which I totally agree with. We waited a good 15 minutes for our coffee to be made by the chap on the coffee machine, the whole time I was in there he wore his mask under his chin! Rubbing his nose and not washing or sanitising his hands! Gross!

Refreshing experience to walk in and have engaged staff. 2 girls serving in their early 20’s (sorry I didn’t see names but was wearing naming badges) engaged through out the order but also the other girl asked how my morning was whilst I was waiting. Very cheerful and very attentive. I worked from Costa whilst awaiting my car to be serviced. Thank you.

A great place for coffee and cake or lunch. Great range of hot snacks. It is popular and gets very busy but worth the wait. There's free wifi and daily newspapers to read.

the coffee is expensive and is a treat so not often visited - do not like the taste it is bitter so do not like

This is the worst costa coffee I've ever been. The place and the working tools are dirty, I waited too long and the staff is rude. My hot chocolate was a crap.

They can not make tea here. They put a cheap tea bag in a old thick pottery teapot, thy seem to use water that is not boling and give you a cold thick pottery cup to drink it from. The result is wishy washy tea. If you want a proper tea go to Stackbucks, coffee #1 or Caffe Nero who use high quality tea bags or loose leaf ta for the same price. If you have to have tea at Costa ask for a take away cup and maybe ask for Earl Grey.

Unfortunately after visiting here many times this may well be my last. Costa cafe’s usually have a small but significant offering to those that need a Gluten Free option. A sandwich or wrap and a cake would suffice. Unfortunately this Bradley’s stoke location have now stopped all GF savoury sandwiches meaning those that need this can no longer get a decent lunch. When I politely asked why there was no GF option I was told it had been taken off the menus and that this was because it was “Seasonal”. I can only say myth is is very confusing because being GF isn’t seasonal and a successfully bought a GF lunch just yesterday in a different Costa store. Bradley Stoke. Please look at this again as there is a need.

The cafe is modern and part of Bradley Stoke's shopping centre. When we arrived a lot of tables had not been cleared - never a good first impression - but they were all done in one go soon after (what I call the Wetherspoons method). Our tea and cake were fine, and the place was perfectly OK but nothing special.

We went into this Costa towards the end of service, the lady serving looked worn out, they had obviously been very busy, at the time only 2 people left working in cafe.. We had one chai latter and a coconut milk vanilla latte we enjoyed them both and both members of staff worked hard to tidy and serve while we were there.

Have to say this is probably the best Costa I go to. Always friendly service, quick and serving and quality drink. When working in area I also call here now knowing I will get great service and a good drink

I took my parents to Costa because I was sure they serve decent coffee, NOT THIS TIME! Even I was the only customer in the coffee shop 2 of your , ,,maestro barmans,, where too lazy to prepare proper coffee. Latte was a disaster, tea pot dirty! Not recommend !

Love the food and drinks and staff are friendly, the ques are long but don’t take long to go down. Love to go their a lot of time.

Came here to 33 broadmead for a coffee. All the tables were dirty and had used crockery on all the empty ones. The staff gave us our coffee to drink in with disposable cups. When I queried this they said they didn't have any clean China cups. I told the mid twenties white female with long fair hair who spoke with an eastern european accent that if they cleared the tables they would have cups. She said in a very rude and abrupt manner that they were short staff and she began to argue that they had not the time. I replied "no my concern, I'm just a customer" I requested my money back which she gave, reluctantly. This is one Costa in Bristol we have always tried to avoid as it looks like the local hangout for unemployed foreign males. Always the tables outside occupied with loads of them yet only one or two with a drink. Too many smokers outside too. My advice is, if you want a pleasant experience for a relaxing beverage DO NOT GO HERE. There are plenty of other coffee shops in broadmead. Coffee 1, opposite McDonald's or the other Costa in Cabot Circus on the upper floor are both superior in coffee shop presentation and politeness of staff. This was a dirty disgusting place. I'm sure others have had a nice experience but this was ours.

The coffee here is always hot and excellent. There’s always a good selection of fresh cakes. Always busy but always good, friendly service. They kindly always offer to take tray for me when I go alone with my baby in pram. Outdoor seating too in shade.

If u don't like milk like e and have to drink black coffee then Costa is not for u. If you ask for less shots of coffee they still charge u for the full amount of shots which is unfair. And u have to ask to have ur coffee topped up because I only seem to get half a cup each time. Staff take too long to clear tables after customers have left.

Always coming with my husband in mornings to get some soya latte for me, by the way best soya lattes ever!!

Stopped for a coffee while walking the dog.

Love Costa then this one is always buzzing and well used. The staff here are the best friendly and very efficient.

Un buen café, pero no veo la atracción. Caro como el resto de ellos. Compré una máquina dualit espressivo £175 de John Lewis y mi propia por una fracción del precio. costa de £2. 35 p mi propia 20 p compro mi café molido en Brian Wogan en la parte inferior de la M32 a la izquierda, 500 g de £6. 50 p&abri;ó dos o tres meses

Es lo que es, por desgracia, hay nada como un poco de cafetería en la zona, no es Bradley Stoke construido de esa manera, así que si no puedes esperar hasta llegar a casa tienes que ir a una cadena como esta y conseguir una cerveza de su café favorito aquí. Allí las mismas y bastante normal en el mejor. Este es agradable, mesa de asientos para más de sofá, el personal es amable y hacer un buen trabajo.

Difficult to say much, other than to say it is a typical Costa Coffe shop in a modern shopping centre. Nothing negative to say, but nothing special about the place either.

Un grupo de madres regularmente reunirse aquí para el café. Tengo que admitir que he notado el servicio ha sido un poco más rápido y tener los puntos registrados en la app es mucho más fácil, para aliviar la necesidad de llevar otro tarjeta de puntos. :)

Costa coffee is out favourite and we go there very often We take our kids with us,there is good choice of cakes and sandwitches but it could be a bit cheapper. Over all great place for us.

Muy amable, buena taza de café, la comida un poco caro en general estupendo, un poco difícil encontrar un asiento dentro de algunas veces. Hay alguien de mesa limpieza todo el tiempo. Es una pena tener que pasar por el callejón ticitine de camino a la salida.

Called in for coffer and tea cake no marshmallows no flakes and no butter.Toilets like a paddling pool.toilet paper all over the floor. 3 staff not to busy. Very disapointed could have gone else ware plenty of cafe to choose from.

As with all costas you get pretty much whats stated on the tin..two of us had chai lattes and muffins all good, service was fine and the place was pretty tidy..i always think that costas are just a little small and seem a bit cluttered..

Popped in on the 20.11.16 for coffee, decided to try the new honey Combe latte, young lady took my order (she was being trained) unpaid then went to the side, the other lady was making my drink she then handed it to me I said do I get honey combe like the picture she said no as I have made you a ginger latte, said I never ordered this, she said yes you did I had to tell her again that I never, finally got the right drink, yes we all make mistakes but she never even apologised. I had no thank you from none off the staff.

What can I say .... The staff are awesomeFriendly HelpfulChatty Genuine And they remember my order ! Definitely the best Costa team out there Keep being awesome :-)

It was suppose to be a quick coffee after a business meeting at the MOD. The problem was it was far from being a quick coffee as I ordered but then had to stand to one side and wait for it to be made. I waiting what seem to be over 10 minutes just for a coffee to take away to the car.

Great place friendly and clean and very welcoming . Staff are very friendly and welcoming plenty of car park space and also drive through available.

Lovely, friendly staff which nothing is too much trouble. The store is clean and comfortable, has a nice book swap section at the back for those eager book worms. Great pit stop after a long shop, or a catch up with friends

A welcome opportunity to rest tired feet and enjoy a much needed coffee away from the madness of the nearby shops. Friendly helpful service and good coffee.

Good place to go and socializing with friends and family. Nice drinks love the hot chocolate.....food not a great selection but still nice.

Took my teenage daughter here today for a quick bite to eat (don't really know the area so looked an easy option). Very polite and efficient staff behind the till, young manager (Simon Harris) really pleasant with his customers and staff alike, and really appeared to be encouraging one, possibly new, staff member. Two or three staff constantly clearing tables, wiping down and rearranging chairs etc. Really positive experience and nice food (chicken fajita wraps) and drinks. Well done!

I think they were a little understaffed or there was a big rush before we came because it was crazy, quite slow to get served. we had to sit at an uncleared table just as someone left.Coffee was ok, standard costs prices.

Just popped in after shopping and had a cake and coffee, must say the chocolate marshmallow things they do are amazing. Defo worth a try. Friendly staff as always and good coffee.

The staff have always been so friendly every time I have visited even when they are clearly rushed off their feet! Keep it up guys =)

Myself and 2 friends called in for a coffee. We waited a long time to be served and the barista was not at all friendly or welcoming. To be fair, it was busy and there was only two staff working. We gave up after 10 mins and went elsewhere.

Been here many times, and although usually very busy, staff are always polite and welcoming. A great coffee too!

Over our trips, we have had some & bad coffee (& service, likewise). They sometimes have apprentices doing on the job training. Piece of advice, If you see someone getting trained there, walk away. If you are in for ‘Costa’ coffee, this place is a hit or misses. We once had to wait for quite some time , even when people behind us were getting served. Coffee arrived late and cold. So disappointed we were, that we wrote to Costa feedback online. Not that we expected anything significant, still haven’t heard anything back, not even an acknowledgement. Next best place for coffee is the Subway a few steps away or Starbucks if you are up for a drive to Aztec West roundabout.

Busy busy busy tables not cleared quickly enough always a que to be served staff levelsQuite expensive

All of the staff here are fantastic, they are always more than willing to have a little chat even when they are extremly busy without

Beware Everybody when you visit costa and order a flavoured syrup make sure you get what ask for.I have a serious nut allergy and requested a cinnamon latte BUT I was given hazelnut latte and only just averted a serious and life threatening disaster. I have contacted costa head office but all I have received is a luke warm apology from the shop concerned

Costa usually have friendly staff and decent coffee - NOT THIS ONE!I walked past Starbucks to find this one in the main shopping centre. Unusually for a UK city theres not a Costa on every corner.So....paid cash for a Caramel Latte cooler - which was fairly indifferent and lacking in the cooler element (crushed ice) - it being a warmish evening - the snooty little wench (Kimberley) told me I should have presented my Costa Clubcard first before paying - this has never been an issue anywhere else....and I've been in a few Costa outletsAfter some huffing and pouting she reluctantly added my points to my card.Compared to my local Costa outlets all staffed by friendly Eastern Europeans this one is a disappointment

I am not a Costa fan, but had little choice this morning, and remembered why I don't like them.Coffee was weak despite 2 shots, croissant was soft and soggy (may have spent the night in the freezer) and staff were surly early in the morning ... so hard to imagine what they would be like by lunchtime.It's not hard to make a good cup of coffee (Caffe Roma has no problems with serving either decent coffee or crisp croissants) but Costa just doesn't seem to be able to get it right.

The latte we had today @ Bradley Stoke was watery with no froth on top, tasted rubbish. Costa is going down hill over rated coffee

Costa in Bradley Stoke has had a refit relatively recently which has really freshened up the look of the cafe. It was all beginning to look a little tired, but now it looks modern and inviting.I have been to this Costa many times and the staff are always friendly and helpful, but I think the refit has really given them pride in the place, and this time the queue moved a lot faster than it has previously, even though the store was quite busy. The tables had been cleared and clean and the standard of care just felt a lot higher. The coffee and food are exactly what you expect from a Costa, with the caramel shortbread being a personal favourite with my coffee. Costa Bradley Stoke is perfectly situated for stopping in for a snack and coffee before doing a bit of shopping at the rest of the centre, and now it has been polished up a bit I would definitely recommend it.

The que is silly, The place was full but the staff were a bit overwhelmed with the people coming through the door. The prices are a bit on the steep side. Small sandwiches hover around the £4 mark, a small cupcake was £2... saying that, the coffee is of superior taste and I cannot fault the friendliness of the staff. Just please get another coffee machine to lighten the load on the single guy working very hard

Popped into here at 7.55pm this evening.Place was lit and the entrance was wide open. I'd come to get my wife a cup of tea as she's been with my 8 week old son all day (and the last 4 days) in the nearby children's hospital.Upon walking in I was approached by a very arrogant, rude and quite frankly disgusting girl who told me they were closed. I tried to explain I just needed a cup of takeaway tea for my wife and she replied "No". I then asked if she realised the shop was advertised open until 8pm on the door. Her reply? "No, no, no".Disgusting attitude to have, the staff there have been lovely the last few days at a very difficult time and she has undone all of that.She's ensured that I will not use Costa again, this is the worst service I've received from anywhere ever.I suggest they get rid of this member of staff that might do well to remember where this coffee shop is based.

Sinceramente tener que esperar 20 minutos para pedir un café no me parece normal al igual que cueste un cafe más de 2 libras. No entiendo muy bien el exito de este tipo de cafeterias en las que el café tampoco es demasiado bueno.

Seating always difficult to get a seat and tables never clear.Teas and coffee selection is ok needed a wider selection of herbal teas.

No ice, huge queue, staff more interested in flirting with each other than making the coffees, sandwiches being nuked with the alarm going off and being ignored then sit down and the floor around the table is covered in dirt and grime that has been there months. Must do better Costa

Always visit this coffee shop when im in the area. Always a smile and a welcome from the staff here.toasted cheese sandwiches are lovely. Good old fashioned service with a smile.well done to the staff.

Great place to relax. Attentive staff. Quick service. Coffees of the high standard. Great location. Place looks clean. Staff a great asset to this organization.

As ever I try to have a peaceful cup of coffee in the Avonmeads costa.This can NEVER happen thanks to little darlings running about like a play ground!Control your off spring !

Considering this is in a hospital. It Could and should be a cleaner. Having seen the state of the cloth they used to wipe the milk frothier, I passed on a latte.

Costa coffee in the Bradley Stoke town centre. Offering what the standard coffee chain does best - coffee, tea, cakes and panini's.However the speed of service can leave you waiting 10 to 15 minutes to get served and a further 5 minutes for the preparation of the drinks. Whether this is due to the popularity of the coffee shop, with shoppers, parents dropping off their children at the local school or businessmen, has resulted in a slow service!The staff are friendly and the establishment well stocked and clean.There are a couple of places to get a coffee in and around the Bradley Stoke area, such as SoHo in the leisure centre, or Starbucks on Aztec West. Maybe you should consider travelling a bit further to get a coffee without having to wait!!!!!!

No complaints. Great coffee.As a canadian I usually drink double double coffees, but 10 % cream is a bit harder to get in UK. Ended up using double cream. way more than 10%. Don't even ask % if dieting. Great desserts, sandwiches, etc. fair prices. Glad to have coffee shops to go to. thought I was going to drink tea for a week.

We often use this costa before braving tesco. The coffee is excellently made, though it gets busy the staff work hard so you don't have to wait too long. As with all costa outlets the food is quite pricy for what you get