Costa Coffee in Reading - Phone Number, Reservations, Reviews

Run down, like most Costas these days to be honest; DIrty worn out chairs. The window was filthy, so was not pleasant to look outside. Coffee was bland. Had to clean my own table. There were plates and mugs scattered everywhere for a while until a waitress came around. Was very depressing sitting there so it wasn't long until I left. The only nice thing was that staff was attentive and friendly.

The Costa Coffee branch in Reading, UK, offers a welcoming and comfortable environment for coffee enthusiasts. The staff are friendly and efficient, ensuring prompt service even during busy times. . The menu includes a wide variety of coffee blends, teas, and delicious pastries, consistently prepared to high standards. The cozy seating and free Wi-Fi make it a great spot for working or relaxing. . Overall, it's a reliable choice for a quality coffee experience in Reading.

I’m not sure if the delivery guy was the same person who delivered one of my other orders (which was also missing food), but one of the main items were missing again, and, once more, I was still charged. Please fix this because it’s getting tiring.

A great outlet at a very convenient location in Reading town centre. Food and drinks are of good quality and service fast. The female barista at the till was with a clinical attitude - no smile, stern look, and not so welcoming style!

Overall, it was great! I asked for it to be delivered to the staff at the front door, and it was! The food was perfect and it was just a good experience in general.

Very friendly Sandy, manager and other lady (can't remember her name)

Had a lovely cup.of coffee but happy with the service.

They can do better. From the service point of view.

Very nice coffee shop. Good for doing admin. Very nice design on the wall made of wood. Good selection of tables and chairs. Ample seating available. Nice staff. Very friendly and helpful. Mariana is from Moldova. 🇲🇩 good selection of pastries and food items as you can see in the photos. Nice reading people in the cafe. They make very good hot chocolates with cream and marshmallows. Good signs on the wall. Staff working very hard. Very clean cafe.

Nice location and high-quality. coffee

quick delivery ,coffee was hot

I ordered a large drink and it was short of that!!!

After collecting my coconut flat white here today, I proceeded to (unintentionally) throw it on the floor. Despite being very embarrassed, I was keen to clean up the mess, but the lovely staff insisted that they do it - and my drink was promptly replaced without fuss. Top service.

I'm missing an order and no phone line is available

Very poor service. Went to get my free birthday slice of cake , service was awful. Language and communication issues.

I use this Costa often and always get the same level of service. The staff at this outlet are at the top of there game and have customer service down to a fine art. The drive through is never congested and the restaurant is clean and comfortable.

This is a lovely, and big Cafe with plenty of seating both inside and out. There are enough power sockets, so that people such as myself, can do some laptop work. There are plenty of choice of food and drink, however all the food is finger food no meals. The good thing is that Costa will make the drink in your own takeaway mug if requested, as i have done on several visits here. This branch is located three quarters the way up broad street and is a 2 mins walk from the oracle shopping centre and still in the hart of reading town centre

Good selection of drinks and snacks and pleasant staff.

Very loud but nice only coffee shop that cleared our table after someone else used it

Nice sized seating area with different seating sections. Quite nice staff.

Friendly spacious with toilets!

Every time I go here the service is very high tier all of them are lovely, the drinks are always high standard I often get iced drinks but when I have the hot drinks they are still of top quality. Could not recommend this place more

Busy location, lots of customers and children who were a little loud. Not good for a quiet conversation or relax. Coffee was good however and staff are friendly and professional.

Nice coffee Both hot and cold drinks

Unfortunately the person serving me used the meat knife to cut my vegetarian food, which I didn't realise until I found ham stuck to it half way through. Was very disappointed as I am strictly vegetarian and felt that I had eaten contaminated food.

Cozy atmosphere and amazing hot drinks. Highly recommend the chai latte. The staff members are always cheerful and friendly all the time. Can never go wrong with costa! ♡

Lovely café to spend time with friends or alone. Also, it is a good place to work with your laptop (if you don't get easily distracted by other people ☺️).

Cake, coffee, and service all good 👍

Very friendly staff and great coffee 👍

Visiting the coffee ☕️ today I had very bad experience when a staff member very bully people around asking about what are you looking at for no reason I was shocked really, never seen eny think like that before,

I visited before 9am and was surprised at how busy it was. There was a mix of people in the store, some sitting in and others just passing through. There was only 1 person working but he kept up with the orders so no one had to wait long. There is plenty of seating and the toilets at the back of the store are kept clean. This is a well kept Costa with friendly staff in the centre of Reading.

It was nice having a pot of tea in Costa coffee the people were helpful and friendly

Double expresso machiatto. So far so good 😊!

Toilets are disgusting, a common theme for COSTA. Really dislike the fact the people making and serving are responsible for cleaning the toilet. Surely COSTA could have a mobile cleaning team moving from one COSTA to the next in a small area then go back round again?

Muy buena atención del personal, todo muy bien servido. Tomamos Hot chocolat y estaba muy bueno.

Such a friendly branch...so good for escaping and catching up on work or reading a good book!

Poor - cappuccino served scalding hot. Almond croissant was stale. Overall not to be recommended.

Sandi was the one serving me and she made excellent recommendation. She was very patient yet very fast when making the drink and made me feel valued as a customer. Although there were a lot of children crying and making all kind of noises, once they left it was a very pleasant experience.

Popped in for breakfast on way to an appointment, time was early so nice and peaceful to enjoy my flat white and toast, store was clean and tidy, the lady that served me was very friendly and pleasant ( new how to do a good cup of coffee)

Good stop for a snack and coffee whilst stopping

Perfectly made coffee, gives energy

Wi fi poor in area. Coffee great. Staff friendly and efficient

Rude and argumentative staff member grabbing away chairs that are in use but just not sat on at that second 👎🏻

We had a wonderful coffee after shopping and the staff were efficient and friendly. I loved my coconut latte and I would always recommend this place to everyone who loves coffee. They just need to tell you about the speciality blends they have on offer.

A bit dark inside for me but still popular.

We had a really nice mocha here on New Year's day. The service was good and the atmosphere was good. We sat by the window and watched the world go by.

Quick service and happy friendly staff. Was very busy so little to nowhere to sit down but you get what you expect from a Costa. Would visit again.

Too much syrup in the coffee, to the point of being undrinkable

We ordered 2 pieces of cake which were not part of the order…. And you have charged us for it..

Poor service specially if you serve by sandi and chandra ,missed order twice ,you will get only take away cup if you are there 20 min before the closing time .if you order a cake you wont get cutlery and a plate just in a bag,because you are visiting near to the closing hours.

Visited late on a weekday morning just as the lunchtime rush was beginning. We managed to get a table for 5 by clearing a table for ourselves. Good drinks. Standard Costa offering. We didn't eat.

more than half of our coffee was spilled delivery driver said he was sorry about it for a while it's ok but the packaging wasn't done well, we couldn't drink our coffee !

First time in this coffee shop, only had a coffee. Usual Costa service.

Missing the muffins please refund

Ordered a tea and sausage bap. Tea was still hot and bap was delicious!

well made costa drink as usual, good service, can't fault it.

I got the wrong muffin and the latte had spilled in to the muffin

Service good but no tables were cleared and the toilet was disgusting.

Staff very welcome 😊 and thanks for your service

Latte delivery time kept changing was about an hour late , latte was cold .won't use this restaurant again .

Nice to chill out for a coffee with friends

Just seen a woman CHANGE HER BABY’S DIAPER ON A COSTA TABLE. She used a Costa tray and staff didn’t say a word just let her crack on wiping her baby’s bum in front of mortified customers. People actually walked out open-mouthed. The table wasn’t wiped down and another woman went and sat at the diaper table. Never mind c*vid this poor woman has diaper germs all over her coffee. 0 stars

Busy. Staff unattentive. Didn't get the drink I asked for, staff simply not listening to customers or each other. On this occasion they lacked leadership, and direction. Lots of dirty crockery building up on tables where people wanted to sit, so made piles on the tabled in order to sit down and use the tables. There are better stores of Costa, butter Market and the station are far superior branches.

Lovely staff and coffees are great

Seems to have regular issues regarding the store/location itself, but otherwise always good service

Staff were nice bought our drinks to the table. Hot chocolate was great. Place including toilets was clean.

Mariana makes delicious drinks she is lovely and works very hard!

Love their decaffeinated Latte, is the best I tried so far!

A bit dirty and the flies are annoying. Staff are nice though

Very nice staff and great coffee.

Best team ever, love you all,especially Kasha)

Very busy although it was lunch time. Little room and people seemed to be on top of each other.

Love their coffee. Now with added Marks and Spencer foods

Cute place. Usually full of people. And always busy. But stuff working quite quick. Thay frendly and always ready to help. Cafe located in center of High street.

Good coffee , because they use proper milk, Not that white coloured water that the other places use.

Costa is a good standard outlet. Thank you.

Coffee very good but lots of tables cluttered with used cups etc. Significant debris on floor.

Busy, a bit small but otherwise ok

Absolutely gutted and disappointed that their hot chocolate isn't vegan, one very sad 6yr old who couldn't simply have a hot chocolate. All this hype for non dairy milk yet the hot chocolate has milk in🤦🏼‍♀️

Good service, nice drinks and seating area

Service is slow and had to add for the tables to be cleaned

I don't know why a coffee shop would close at 5pm on a Sunday, the

Busy, friendly staff and clean, toliet clean.

[Nov 21] Sssslllloooowwww service.

Decent selection compared to other costa coffee shops and staff are pretty friendly

Coffee was lovely but they didn't add my green rewards for bringing a reusable cup which is just frustrating

Was waiting to be served by Marion today at 10:42am and she was just stood on her phone to busy texing her mates on WhatsApp not bothering about serving us ! Won't be going back

Coffee was ok. Croissants rather dry, cold and disappointing.

I like Costa and this is as good as any other

Friendly staff plenty of space tables

Nice place to go for a coffee and a snack. Lots to choose from and prices are ok .The staff are nice and the place is clean and tidy

Love this new venue, cakes selection not as good as used to be tbough

The coffee is so good that I go there every time I go to town

Been here a few times, really craving a good coffee, but I was always disappointed. They take way too long to make a coffee. Customer service is really bad as well. Bad coffee, bad service, never again.

Same great products and nice staff

Friendly staff, clean, took a while to be served but that's the same with any busy Costa who just don't seem to have as many staff these days. Food and drink always excellent .

Coffee good. Staff nice. But very slow.

A smaller shop but still served excellent coffee

Fairly recent addition to Readings Broad Street, this Costa Coffee is a very welcome sight. Fairly spacious, neat and clean, this branch has all the Costa Coffee choices of drinks and food, along with the cakes, toast and snacks, perfect with a hot drink. Staff are welcoming and keep the place very clean, so pop in for a visit when next in town!

Lovely brand new coffee shop. Staff are friendly and professional, cleaned regularly as customers come and go. Lovely relaxing interior and perfect location.