Costa Coffee in Newcastle upon Tyne

Ridiculously expensive. Friendly staff but always crowded and noisy

I love it , I come here all the time it's the best!

Americano and a quick read of the newspaper.

Very slow staff, there more intrested in just eat and uber deliverys!.

Been here many times but never on Sunday. Just seemed a bit more noisy, hence why I have only given 4⭐

Really nice cup of coffee and the service was quite quick.

Great service and value for money

Great staff, ample parking, good coffee. No complaints

Great staff, fast service, clean establishment, I guess plenty of parking just outside if your early enough.

It sells a good latte, which you'd expect. Unfortunately the toilet was a disgrace. No toilet paper. No soap. Probably no hand towels either but as I couldn't wash my hands I wouldn't know. I tried to tell the staff but as there was only one staff member on duty at that moment I didn't have the chance.

Decent coffee not excessively busy I always enjoy my visit

Very Clean And The Food Is Sweet, And One Of The Best Costa Coffee!

Nice relaxing place to have 1a coffee

Can I suggest outside umbrella to shelter customers from the rain. Some people prefer sitting outside.

Pricing themselves out since Coca cola took over.

It's a coffee shop don't expect quick coffee. Easy if you brought your own kettle. It's nice over priced but. It's what it is...

Loads of spare tables all littered with dirty cups and plates. Sorry. We'll go elsewhere.

Always pleasant staff in this store .

Very easy to drive on past. No idea why Google decided I had been to Costa.

Slow service causing long queues and no outside seating

Cosy coffee and cake. Highly recommend . Chocolate ganache cake was amazing

I love going to have a coffee at Costa, I find it very relaxing, and I enjoy my coffee where it is served hot as a lot of places it can be lukewarm I drink a latte.

Always good service and snacks. Cleaned regularly.

Downgraded my review from 3 to 1 stars because I find the staff rude, unwelcoming, and unable to make a drinkable hot drink. I'd rather do a 10 min drive to the nearest Costa than go there again.

Oddly weak latte. Never had a bad coffee in Costa before.

Great stop after you shopping trip

Quality of drinks disgraceful considering how extensive they're!

Lovely stuff. Great service. Clean

Table hygiene is disappointing in this branch.

Lovely amazing half full flat-white made by Sarah. Very friendly staff. Good job Costa staff

I call this costa lot. Very expensive for sandwiches and beverages

Blueberry bubble frappe is very good

Huge Costa. Could do with a menu that doesn't constantly change! I don't go to Costa much so never know what to order. It's annoying having to stand waiting for the boards to move to you can see the menu

*Updated 1 year later - I've downgraded my star rating to 2 stars from 3 stars* So, visited this store one year on and a few things to note. Some of the staff are extremely unwelcoming and rude. Which is disappointing. The newer staff are great. A couple the baristas are extremely poor at executing a coffee drink. You'll also note the barista area and machine are not being kept clean, which makes for a poor experience. Hopefully they'll improve by my visit next year. **** My first visit to this store. Store was clean and well kept. Staff seemed friendly. I ordered a Cortado and iced strawberry mint tea. The Cortado was not completely up to scratch. A little on the weak side, tasted more like a latte. Coffee art was not up to scratch, this'll need more practice and patience by the barista. I'll visit the store again a few times and update my review accordingly. I do agree with another review, that the increased commercialisation of Costa has meant the quality of coffee is no longer on point.

I come here every Sunday for my Marmite on brown bread 🥪 toast with coffee ☕

Great venue, relaxing atmosphere, comfort, staff friendly.

Nice Costa it's first time we have been. Would come again.

When you order a drink you expect to get what you order, ordered a skinny latte and a normal latte, seen the lad making them and tried to give me two skinny lattes. He was gutted when I challenged him on it, it is wrong to do this, if this had been the other way round and give me two normal lattes this could have made my wife ill good job I was watching him.

The staff were overwhelmed. They were absolutely lovely but couldn't deal just two of them with a queue 8 deep. All in the queue could see they were struggling. You need more staff. They were so kind as I had my elderly aunt with dementia with me. You need to sort your staffing issues

Large Costa with plenty of indoor and outdoor seating. Friendly efficient staff. Toilets available.

Much better this time, for once my Cappuccino was made 'dry' as it should be... and not turned into a laté. 👍

Needs cleaning always crumbs under tables

Store was quiet today. Good for a quiet read and a coffee.

Been a regular customer there for years now. My husband wallet was stolen there, funny thing they said there is no CCTV except at the till. So they care if they get robbed but not the customers. BEWARE OF THIEVES Whoever stole the wallet used our cards on a shopping spree at domino's (who again wasn't at all helpful) and at poundland.

I stopped by here yesterday to get my free bday threat and the lady at the till wished me happy birthday in a very friendly way when she saw the voucher I used. Costa should definitely reward such employees as they go well beyond serving people to making their day. Will definitely go back here

Good but was waiting for a while waiting for staff

Meet friends here on occasions but the air-conditioning is really cold.....I wonder if this intentional to make you drink/eat quickly and go??

It was a Costa, overpriced and average. Staff were good.

Good food Friendly efficient service

We get the macaroni cheese pasta here,sandwich 🥪 coffees and service is always great .Nice ☕ shop .

Coffee decent...but expensive..and not far short of £5 for a sandwich. Expensive too

Always great lattes and my favourite flat white

Facing onto a car park isn't the best view

No clean tables, staff not bothered. Not good service whatsoever

Enjoyed the change of scene to study

It's costa. What's not to like. Very busy place but service was prompt, tables learned and cleaned as quickly as possible. Like I said it's costa.

GOOD FOOD, QUITE BUSY. LOVELY STAFF. ❤️

Very busy store. Took quite a while to get serve with takeaway coffees. Coffee good as usual.

Friendly service. Good hot coffee. Nice open plan shop.

Coffees nice and hot unlike many others places

as usual good service and comfortable coffee shop

Good coffee shop , friendly staff, good bacon butty.

Purchased toasted sandwich,coffee made first and it was cold by time sandwich was ready. Takes far too long to be served.

Looks after my Grandsons with Baby Chinos

Nice and cool inside, friendly staff

Fantastic staff , make perfect beautiful mochas .

Excellent staff. Was served by Sarah and her colleagues. Very professional and welcoming.

Great staff. Went out of their way to help.

Hi I've been in Costa before and notice the staff put the sandwiches on the counter that are that days date, I did pick one up and found that it wasn't reduced yet out the fridge so I put it back and got a fresher product. Yesterday as now M&S sandwiches you still do the same thing which as a customer god knows how long they have been out the fridge specially when they contain prawn, I was in Costa for an hour and still out the fridge, do you or your staff know nothing about food hygiene etc shocking

Lovely staff, relaxing atmosphere

Nice atmosphere, nice coffee, friendly efficient staff, very clean, spot on

Excellent service and excellent quality of food and amazing drink

Happy, helpful staff. Parking sparse 😐

Staff always pleasant and friendly

Despite that I don’t the coffee here, it’s Very good and quite place here in north of Newcastle…good to do some work on your laptop or gather with friends…and staff are very friendly

Hit and miss Costa sometimes you get good service and other times certain staff members are very rude and seem uninterested in customer service. A smile goes a long way

The coffee is good and it has been consistent. I recommend that you install the app. You will gain extra points by using your own reusable cup.

Nice visiting and old friend again big place plenty of seats comfy seats

GREAT SERVICE GREAT COFFEE A LOVELY HOUR WITH SONS AND GRANDCHILDREN

I like its location more than the moderate quality of the coffee some staff make ...

Expensive but nice food and cup of tea

A nice costa with seating and relaxed seating with varied table sizes along group sitting areas. Staff were very friendly and drinks were made promptly as expected from trained staff. A nice stop over to chat with a friend.

Impressed, good even when there is 15 minutes before closing

Kingston park store is local to me,sometimes l think how it would be to have a drive through,as I'm not happy being couped up like a chicken,does no good for my hiegene rating,as they never ever have the hand sanitizer working.

One of the better Costa shops. Really friendly helpful staff, even when busy.

A very convenient place to stop for coffee, ideal for catching up with friends too. Plenty of places to sit, well spaced out and clean. Friendly staff and quick service. Ideal for a short break.

Kingston park store by far is the best, staff definitely make the shop 👌

Great staff and nice, relaxed atmosphere to enjoy your coffee and cake in.

Go here a couple of times a week, always a good coffee and great staff

Service was slow as the three staff that were working were having a chat and laughing.. took over 10 minutes to be served and I only had one other customer in front of me with a small order..

Got a pot of tea not very nice just warm

Bought salted caramel frostinos but wasn’t tasty at all - just ice and milk!

Very pleasant cafe, bright, clean

Amazing coffee best hot chocolate out of all the coffee shops and cafe's I've been and that's alot

Nice place to go for a snack & Coffee

Lovely place and some of the staff members are really good and polite. On lovely sunny day you can seat outside or use drive through.

Usually I like this branch of Costa however today I was left feeling somewhat disappointed. I was meeting my friend for a coffee since lockdown restrictions have finally eased up and we had planned on sitting outside at the tables with our coffees for a catchup. We thought we'd take advantage of their any size any drink 50p offer celebrating their 50th anniversary. When I arrived around 15:20 I discovered that a member of staff was taking in the tables and chairs so they must have wanted an early finish! I then checked the opening hours and noticed that it closes at 18:00. So why take the tables and chairs in as early as 15:20? I would say 16:30 or 17:00 is a much more reasonable time. The place wasn't busy despite the offer being on but whilst we were queuing up some people walked out, probably because the tables and chairs had been taken in! Instead we had to make do with standing outside in McDonald's smoking shelter and drink our coffees there. Nice coffee and location, shame about the staff wanting an early finish!

Costa coffee makes the best coffee AND pay their proper taxes. Wouldn't go anywhere else!

Self service was brilliant, no que

Great service and friendly staff.