Based on 21 opinions finded in 1 websites
Based on 21 opinions finded in 1 websites
Nº 174 in 472 in St Albans
Opinions
Such lovely staff, always super fast and smiley!
Erin McNamara . 2024-08-21
MORE AT Google
Good coffee and sandwiches as you'd expect and friendly staff
Eden Kruh-atar . 2024-06-30
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If you want real coffee, go to Cafe Nero. But if you want sun standard service, dirty tables and chairs and robotic service, feel free to get your brew from here
Gul Rehaman . 2024-03-28
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lovely guys. Nice coffee fast enough that i don't miss my train
Richard Hayes . 2024-02-22
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Super lovely staff - speediest coffee ever!
Becky W . 2024-01-25
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Great customer service by Ranil and Murad.
Shield Agent . 2023-12-02
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Usually great but went to redeem my birthday treat and picked up a gluten free flapjack. The barista kept telling me I needed to have cake despite it saying in the terms and conditions the flapjack was fine AND it taking the money off the till. If you have any allergies or dietary conditions I would be careful. She didn't understand that gluten is in cake 🙄
Louise Wiseman . 2023-09-12
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Quickest coffee ever! Thank you so much. Allowed me to get my commuter train. The best !
Fee Meynell . 2023-09-07
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Lovely place to wait for the train. Friendly staff and snacks are available as well.
Zdravka Yorgova . 2023-08-12
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I love this little Costa, staff are always so lovely and friendly, and always get my latte super quick (important as more often than not I’m rushing to get my train!) One of staff should get a special mention, I’m afraid I don’t know his name but he talked me through how to download the Costa app and remembered me a few weeks later when I visited again. As a result of getting the app I have visited Costa Coffee shops more than I used to. The big chain coffee shops sometimes get a bad press and although I am also extremely supportive of independent businesses, I want to give this little Costa in particular a special mention as it’s been a very welcome addition to St Albans station. Keep up the good work!
Sarah Mcmanus . 2023-08-03
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Best Costa I've been to, the guys doing the morning shift are legends and they are so fast. If you need a quick morning coffee before work this is the place 💪
Matthew Gifford . 2023-07-11
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Fantastic coffee. Great customer service. Best costa in town.
sunil Chowdary . 2023-06-16
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Service fantastic, drinks fine, croissants terrible - go to sainsburys.
Nic Robbins . 2023-03-25
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The guys in here are so efficient and also friendly. Even with under a minute till your train arriving they are able smash out a coffee! Unbelievable!
Sebastian Hansen . 2022-10-14
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Great coffe and most importantly great people working there, always a pleasure to pop in before my commute to London, highly recommended.
nuno campos . 2022-06-28
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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2689 Opinions
I visit sopwell house at least twice a year, sometimes for a evening and on most occasions we stay the night and take pleasure of using the facilities. I can say usually their service is outstanding, I always leave a good review. But on this occasion (my birthday) I was so disappointed. I'll list the issues below. •Male changing rooms were closed (for husband) which they didn't tell us before hand. •Food was cold in restaurant •room room service was extremely slow and incorrect •Elemis products in the shower were filled with water and had some sort of gunk all over. •£200 deposit that was not obvious when we booked (that should be highlighted) The list goes on but these are my main concerns
207 Opinions
The manager Rebecca has zero customer service skills and was extremely rude and dismissive when we had an issue with our order. The wrong drink was made and I was charged incorrectly. We were told there was nothing she could do and she bit back with everything we said. I can’t understand why a manager would act like this! Nothing was resolved. Avoid this costa at all costs unless you want bad service and the wrong drink!!!