Costa Coffee in South Gloucestershire

my order not delivered this is 3rd order i never recieved but been charged lost 80

Main item was missing! So frustrating!

Cappuccino was not sealed correctly and was spilt before we received and courier had to clean his bag

The place is dirty with food and tissues etc on the floors. The tables aren’t wiped properly and it just generally looks untidy. Cakes not filled up and not a lot of choice. Staff appear grumpy and unhelpful. There are far better Costa’s around

Its a Costa what coukd go wrong

Usual Costa set up. Can't add much more!

This used to be a busy and super friendly Costa. Staff wanted to engage with customers and always offered a warm welcome. A high turnover of staff snd a different management style has made it feel just like any other Costa - corporate and bland. I rarely visit, when I used to go at least once a day.

Always top service early in the morning!

And we had a charger for the Buzz

Very friendly staff and delicious food, coffee ☕

Drive thru- quick, easy, friendly and efficient.

Great Costa! Plenty of selection of food available! Quick service! Gentleman on the till was an absolute delight!

Missing my iced latte only received 2 drinks ordered 3 and now without a drink

wonderful service and lovely driver!x

Yet again the bap was missing!!! 😡

Missed the frappacino from my order even though I've been charged for it!

Drinks spilt a little due to restaurant not providing covers to go under the lid so unfortunately arrived with a bit of all my drinks split. Not the drivers fault he was very apologetic and lovely provided a really good service but disappointed in the drinks. Restaurant needs to resolve this as it is not good to have split drinks on delivery.

What a disgusting service I received from a member of staff which in my opinion was based on my race. I will never in a million years enter any of your coffee shops again and I will encourage everyone else to do the same

The staff here are always so lovely! The two girls on drive through this morning were absolute sweethearts. Couldn’t recommend more!⭐️⭐️⭐️⭐️⭐️

Delivery time was ok, however the cake was smashed to bit, coffee was luke warm bacon bap really not worth the price paid.

It's 5 o'clock on a Sunday and there shut not ment to shut until 6pm. Me and another man were here and staff were inside but door and drive through both shut. This is the third time I've been here on a Sunday and there shut. Not good enough really

Very convenient place to spend half an hour with your toddler after the nursery opposite. Almost all of the staff have a smile on their faces and are happy to serve, but one or two can be vile and show attitude when you ask them to clean the table, smirking on the headsets to each other. And for the customers who work from this place, we don't mind you doing business meetings at this public coffee shop, but if you want the children to be quiet, you might as well find a cemetery and move yourself and your laptop to there.

Quick polite service, tasty coffee

Awful Cold coffee! Dangerously boiling babyccino! Miserable staff!

Latte cup had hole in bottom so Latte was half empty

One star knocked off as the seats are on the shaded side. Otherwise great.

Very handy as its just a minute off of the ring road. Helpful and friendly staff. Food and drink is always good quality

Absolutely love visiting this costs. Only one in the country that knows my order, great personal service. Millie is an asset and a pleasure to see in the morning

Usual Costa coffee and as normal good service

Amazing service, friendly and helpful

good food correct all there and made good

Shocking! Just kept putting the time back, horrendous service and when it did finally arrive an hour and a half past the original delivery date - obviously stone cold! Dreadful from Costa! Zero support from Just Eat

Staff always polite and nothing to much trouble

A half dozen vegan options amongst 50 or so products.

This Costa is very unpredictable and the service you receive varies massively depending on which day you visit. I visited today to find the drive thru shut. The staff said that the drive thru intercom could not be used due to building works next door which is understandable but if the staff are only serving in-store customers then I would expect the queue to move slightly faster. It took me 20 minutes to get served which was disappointing as there were only 5/6 people in front of me in the queue. The 2 members of staff were very disorganised and a third member of staff was sitting in the office. When you visit on a good day this costa is great though!

Our drink was supposed to be ice cold but it was warm

Went to Costa today . I ordered a medium hot chocolate with cream and marshmallows hot as a treat . They Either the ran out of hot chocolate or they were trying to get rid of their marshmallows because they tasted old and stale . There was hardly and hot chocolate in the cup less than small , loads of cream and 8 marshmallows to fill up the cup .so I hardly had any hot chocolate because it was taken over by cream and marshmallows and they only usually give you 3 . Maybe if the marshmallows were nice I would’ve been more forgiving but it wasn’t a nice start to the morning at all. I was going to ring them and tell them but I don’t think they will care. I just won’t go back there again. :-(

My favourite Drive Through by far. Very quick and efficient, staff are all consistently lovely. They even offer to bin my empties when they notice my cup holders are full 😁. Ample parking with additional charge spaces for electric/PHEV vehicles.

Pretty standard outlet in the middle of a business park. Suspect the staff would have rather been somewhere else on New Year's Eve

Drive-thru shut on Sunday. Waited a very long time for our drinks even though there were 4 members of staff pottering about, multiple people who ordered after us got their order before us.

cold coffee was going warm, hardly no milk or hazelnut syrup and no cream.

Really quick service and made extra hot as per request! Thanks so much :)

I go in this Costa every morning always greeted with a smile. The staff are really friendly, it's clean and tidy all the time I would recommend this Costa to anyone 👌

Not a fan of Costa as overpriced fare for not great coffee but this unit is clean and tidy and good for people meeting up for a chat or work

Quite a nice little Costa for cyclists heading into/out of Bristol, with bike locks. It's a drive-thru so you'll know what to expect (50% commuting workers, 50% families meeting), but the staff are friendly and it has a surprisingly nice atmosphere.

Great coffee, friendly staff. What more could you ask for!

Just how a coffee shop should be!

When we arrived we were told if we wanted food we were to late as they were closing in 45 mins. We ordered just coffees and were told to drink them outside as they were cleaning the shop for morning. We just had two takeaway coffees in the end and left. Staff very unhelpful and rude.

Since they changed their non-dairy milk brand, the drinks are not very nice at all. Snacks are overpriced for the quality to be honest, but are better tasting than the drinks

Nice place, spacious and drinks are good

Friendly staff stuffy atmosphere.

Nice food and drinks. Can get busy at times, but friendly staff.

Standard Costa fare, but served by a very friendly team. It’s a popular store so there will be a wait from time to time, sheer volume of people.

The time is incorrect on the website, and they close well before ut states

Quick and efficient service as always.

Standard great Costa experience.

First time was great, but went again another day and waited for 10 mins to order, I was the only one there, and also waited 15 mins at the window and the girl didn’t give me my whole order, missed one of my cakes and I ordered two drink, one was full to the top and the other was nearly half full! Very inconsistent, but the first time was so swift and efficient so that’s the reason for the 4 stars, and maybe they were having a bad day…

Fabulous, relaxed space with lovely staff including Kerri who welcomed me with a smile and who treated me like a human rather than a number in a queue. Will definitely go again!

Good location. Staff were really nice. Coffee as you’d expect…

Staff here are very helpful and friendly 🙂

Great place Staff extremely polite and helpful today

Went for drive through, wasn’t open! Had to go in, annoying as I only wanted a super quick stop!

Spent a long time at this Costa catching up with a friend. We felt welcome and there was a pleasant atmosphere. Drinks were lovely, as I've come to expect from Costa, and were brought and made quickly.

Very slow service must have taken 20 mins in and out, seemed short staffed, not in a hurry to return.

A really cosy atmosphere inside and the staff are very friendly and happy

Pretty bad experience this morning. I've had 2 sandwiches, and one never made it into my bag. Ordered a Toblerone latte, was asked if I wanted cream to which I replied yes, but it seems the cream never made it and received just ordinary latte. No recipt for payment in the bag. It's over 10 min away from me not worth going back to complain or get the money back. Upset about the incompetence and bad service.

Choice is smaller than in shops in town but the usual quality.

Lovely coffee shop,great friendly staff,good selection of snacks, recommended

Come here a lot through the drive thru always get quick and fast service from a friendly team who usually know my order as I’m there so often 😂 thanks guys

Says open til 8pm but closed 6:45pm 👍

Typical Costa, drive through. I walk through though and it's hard to get to for the average bipedal. Have to climb a fence to get back out too.

Very friendly staff and usually very well presented and prepared coffee as it should be. I attend usually very early in the morning so not sure how it is throughout the rest of the day though. But my experience so far has always been quite good service.

Typical Costa really but slow. Over 6 mins in the drive through!

Good place, nice friendly staff. Good parking.

Staff are helpful and manage the drive-thru and shop well. Coffee is always nice and hot.

Always clean and the staff are always friendly with quick service

Easy access and parking, helpful friendly staff

Costa fortune for an average coffee

Lovely spacious place for coffee and cake. Great parking, staff really friendly and good selection of cakes on offer.

Great little Costa without the hustle and bustle of the town Busy but also manageable if you don't do crowds

It's a lovely place, one of the better Costas with friendly staff but sadly there was no hot water in the disabled toilets

Good coffee, quick drive-through

Friendly atmosphere and great coffee and cake selection.

They shut a 6pm not 8pm as advertised online waste my fuel thanks

If the almond slices get any smaller they would be squares.

Well run and friendly Costa Coffee where the latte is in the main well made. Adjacent to free Podpoint electric car charging is a strong attraction for me.

Conveniently placed on the Bristol ring road. You know what you will get with Costa

Got two frappes, the staff were friendly, the frappes were well made, overall a great experience!

Great experience..Great choice of new frappes 🥰

It is what you'd expect from a good Costa, condensed down into a drive thru. Jolly staff often too, probably works better for them not having as many customers in their face :')

Good site. Excellent staff, they sorted out a problem from an app order, were friendly and very Fast with click & collect.

Pretty average. B team were on perhaps, but service wasn't great.

Really fast service. Coffee always tastes good. Friendly staff. Very clean and good atmosphere

Brilliant customer service and in a perfect place :)

Very nice staff, lot of choice to eat and drink. It's also drive through.

Nice food and drink pleasant staff

Not long opened, easy to find just off ring road and opposite Travelodge. The usual Costa drive thru experience with a friendly welcome. Yesterday big queues so simpler to park up and go in for a takeaway coffee.

My favourite Costas nice friendly staff and atmosphere plenty of space to park and outdoor sitting. Also a drive thru. Lots of drinks & food to choose from. Fantastic customer service. Thanks

Always get what you pay for well presented and clean happy days

Pretty much the same as every other Costa, though the staff are very nice 😊