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4.0

Based on 720 opinions finded in 4 websites

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Nº 288 in 495 in Maidstone

Nº 72 of 116 Other cuisines in Maidstone

CUSTOMERS TALK ABOUT DISHES WITH..coffeechocolate

comment_iconOpinions

Had a nice hot chocolate and sat outside on the chairs provided

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Lee Booker . 2024-10-19

MORE AT Google

Although the quality and the delivery time was good I am really unhappy with the lack of professionalism from the courier. He was rude and had a bad attitude while addressing me in front of a waiting room of patients. I am a GP.

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James . 2024-10-04

MORE AT Just Eat

Got the correct food but got a hazel latte instead of a hazel frappe not to happy

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Lewis . 2024-09-23

MORE AT Just Eat

Not enough staff, had to wait ages to be served

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Jane Shoebridge . 2024-09-13

MORE AT Google

A typical Costa. Good but expensive coffee and snacks, the usual fare.

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Robert Salisbury . 2024-09-03

MORE AT Google

Was 30mins late and both coffees were cold and so was the toastie.

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Nathan . 2024-08-24

MORE AT Just Eat

Not sure what happened, but I ordered two iced coffees, a cappuccino and a flat white, one with light caramel and one with light vanilla, and we couldn't tell the difference between the coffees both were the same size and both taste both taste the same, weird!

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Vanessa . 2024-08-10

MORE AT Just Eat

Lovely friendly staff, made my porridge with hot milk, but the barista did NOT know how to make a dry cappuccino

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Jude M . 2024-08-04

MORE AT Google

I want to thank the staff who supported me for 4 days making my frappe, I hug you warmly from Romania! 🥰🥰

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Oana-Georgiana Vișan . 2024-07-16

MORE AT Google

I'm pleased to tell you I was given the delivery time of 12.40 and it arrived at 12.40. Most accurate delivery time I've ever been given!

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Vanessa . 2024-05-17

MORE AT Just Eat

I use this costa daily. It has a wonderful atmosphere and the staff are really nice, wheelchair friendly too.

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Thomas Weeks . 2024-05-16

MORE AT Google

No rating for food as I didn't eat on this visit, I arrived and there was no queue. I placed my order and the young lady behind the counter was welcoming and pleasant. There was plenty of seating available and the tables were clear and clean.

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Glenn Robertshaw . 2024-05-15

MORE AT Google

We popped in here for a snack and a drink. We had 2 x toasted sandwiches and 2 x coffies. All served quite quickly and the staff were very friendly. Will pop in again if in town.

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Glenis Bryant . 2024-05-03

MORE AT Google

Quick, hot, tasty - even a friendly note on top of the cup. Top service

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Aarron . 2024-04-24

MORE AT Just Eat

Always good service clean and very friendly staff.

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Kamil Ozar . 2024-04-10

MORE AT Google

Good food and drink, just only one toilet working and no toilet roll

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Chris Hare . 2024-03-28

MORE AT Google

Nice place,was busy, and being a person who uses a walker I found it hard to manoeuvre to leave

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Cat Duggan . 2024-03-20

MORE AT Google

Good cake and hot drink and a place to sit and relax

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Chris Green . 2024-02-25

MORE AT Google

Delivery was late but I understood its busy day and traffic so wasn't the drivers fault. Thanks to the driver for delivering

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Fiona . 2024-02-23

MORE AT Just Eat

My server Ben went above and beyond he greeted me so kindly and sincerely he made my experience here the best it possibly could be and I’ll definitely be coming back with service that good, oh and the cinnamon buns are to die for.

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CooperTrooper . 2024-02-21

MORE AT Google

Great coffee shop can be very busy since other one closed friendly staff

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Miv Miv . 2024-02-17

MORE AT Google

The iced coffees tasted weird…hardly any coffee in them, couldn’t taste that at all. Awful. The lemon tart also tasted odd..very unpleasant. The sausage roll had no flavour at all, neither did the sandwich…no hint of onion or stuffing or apple in either. Waste of £20+ ….wont order from here again.

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Elaine . 2024-01-14

MORE AT Just Eat

Best quality, loved the smiley faces on the drinks

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Viki . 2023-12-31

MORE AT Just Eat

Good service ,tasty food , no issues .

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James Hathorn . 2023-12-20

MORE AT Google

Could be a nice costa, but didn't have a proper flat foam on the flat white, it came over as an expensive cant be bothered white coffee!!

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David Taylor . 2023-12-17

MORE AT Google

Probably the best coffee place in Maidstone! Highly recommend!!

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Jonas Keturka . 2023-12-16

MORE AT Google

In the mayhem of Christmas shopping and little oasis of calm.

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Stuart Chilmaid . 2023-12-15

MORE AT Google

Purchased a latte for myself and my partner wanted a cup of hot milk when they gave it to me they gave me 2 small jugs of hot milk how does this constititute in being a cup of hot milk I will never know

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Robert White . 2023-11-19

MORE AT Google

Well what can I say . Big thank you to Ben and his colleague. I was feeling really low today and thought I would treat myself and try the Costa Turkey toastie , Gingerbread latte shame they didn't have cinnamon as I love it on my ginger latte . Please bring it back Costa , lemon tart big treat there . Ben you are an angel the way you greeted me and the banta was fantastic you made me feel so much better and your colleague. THANK YOU SO MUCH

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Ros Perriman . 2023-11-15

MORE AT Google

Coffee and hot chocolate was only just Luke warm

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Maureen . 2023-11-11

MORE AT Just Eat

Great as always, girls r wonderfull

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Steven Cox . 2023-11-07

MORE AT Google

My coffee was incorrect, Caramel White americano - came as black americano with milk on the side without caramel?? coffee is not hot

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Amy . 2023-11-03

MORE AT Just Eat

Ordered a large coffee and cup was half empty so paid for a large coffee and got a small...

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Aaron . 2023-11-03

MORE AT Just Eat

Never delivered my order. The app says “delivered” but they never did and I couldn’t call them as the “phone lines were down”. I would give 0 stars if possible as this wasn’t cheap.

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Jenny . 2023-10-13

MORE AT Just Eat

Best coffee just a shame prices have gone through the roof

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Karl Kemp (D'Arcy) . 2023-10-12

MORE AT Google

Staff were very good drinks great and bakewell tart as always very good

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Ali Collins . 2023-10-05

MORE AT Google

I’ve waited very long time in the queue however that wasn’t the worst part. I’ve ordered iced cappuccino with vanilla syrup and that what I’ve got was death in the cup. Tasted horrible bitter and I didn’t get my syrup for which I have paid. After coming back they’ve added syrup to coffee however that coffee was so poorly made that every sip was making me nauseous. Don’t go there, very close is Nero coffee or muffin break. Better service and much better coffee and you get what you have ordered

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Kasia . 2023-09-02

MORE AT Google

My order hasn’t been delivered

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Georgia . 2023-09-01

MORE AT Just Eat

Nice hot drinks. Smiley faces on cup lids a nice touch Xx

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Rebecca . 2023-08-24

MORE AT Just Eat

Drinks hot, delivered quickly. Friendly just eat rep

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Rebecca . 2023-08-18

MORE AT Just Eat

Average Costa. It's cheaper and better than Starbucks.

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Frankie Tee . 2023-08-11

MORE AT Google

Nice Costa, and it’s a Costa, good service and relatively clean

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Adrian Dent . 2023-07-29

MORE AT Google

It's a lovely place. We like spending time there

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rania chrysostomou . 2023-07-11

MORE AT Google

Very disappointed that my order was missing items and replaced with other items I didn’t order and didn’t want. Not acceptable. Maybe contact the customer in future about alternatives or cancel the order explaining you don’t have what I ordered?

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Atkinson . 2023-06-22

MORE AT Just Eat

Excellent coffee place. Can be busy.....

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F MELINE . 2023-06-06

MORE AT Google

Maybe you should read the notes

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Nick . 2023-06-01

MORE AT Just Eat

Thanks for the note, I rate it 😂😂

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Rhys . 2023-05-24

MORE AT Just Eat

A nice place, I was served by Ben who was friendly, polite and helpful.

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Charles Taylor (Howlshigh) . 2023-05-17

MORE AT Google

The cake was stale and when I complained the server argued with me it was fresh

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Grace Hall . 2023-05-17

MORE AT Google

Several of the drinks had leaked in the drivers motorbike resulting in 1 half of a flat white and a little bit missing from others

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Alex . 2023-05-05

MORE AT Just Eat

Friendly staff, nice food and drink. On the pricey side but you know that before you turn up. Always feels a bit cramped but was able to get a table on a Saturday afternoon which was a bonus 😀

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Estelle Thatcher . 2023-05-01

MORE AT Google

Good food and arrived nice and hot

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Cherryl . 2023-04-29

MORE AT Just Eat

Just cannot beat a costa coffee

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Ellen Reed . 2023-04-22

MORE AT Google

Drop my hot chocolate up my floor

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Felicity . 2023-04-19

MORE AT Just Eat

Spent an enjoyable couple of hours drinking iced cappuccinos and chatting! Prices are average, venue clean, service efficient and seating comfortable. Would recommend!

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Treats999 . 2023-04-02

MORE AT TripAdvisor

Nice coffee great cake, pity about the kids not being kept under control

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Robert Edwards . 2023-04-02

MORE AT Google

Quick service that couldn’t fault

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10speed Shimano . 2023-03-05

MORE AT Google

Staff friendly, not too busy when I went.

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Zoe Lovibond . 2023-03-05

MORE AT Google

Just had a latte Good as usual

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Paul Skelley . 2023-02-25

MORE AT Google

enjoyed a lovely coffee whilst out shopping very busy but staff seemed to be keeping up with demand

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Angela La-Haye . 2023-02-12

MORE AT Google

Clean and very pleasant staff. Efficient with order and getting food to our table

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Simon O`Connor . 2023-01-17

MORE AT Google

Ordered two lattes and they was extremely strong with coffee not very nice

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Chrissy . 2023-01-12

MORE AT Just Eat

Ich liebe Costa Coffee. So oft ich in UK bin muss ich auch ins Costa. Der Milchkaffee ist echt der Hammer. Auch wenn die Cafekette ein wenig hochpreisiger ist, schmeckt der Kaffee aber umso besser. Auch sind die Tasse groß und bis zum Rand gefüllt. Der Service passe ebenfalls. Bedienung war sehr freundlich. Allerdings sollte die Auswahl an Kuchen und Kaffeestückchen noch besser werden. Da ist die jetzige Auswahl sehr gering.

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andi76ag . 2023-01-08

MORE AT TripAdvisor

Great coffee Great service nice food

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Christopher Easton . 2023-01-02

MORE AT Google

Ordered a white hot chocolate was given a normal one and had most of the toppings missing, ordered a mini pizza and didnt even get that until i went back in and it hadnt even been cooked, worse experience wont be coming back

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blaze cross . 2022-12-28

MORE AT Google

Fantastic pre- Christmas lunch, staff were really busy but worked quickly, politely and professionally. Terry's Chocolate Orange hot chocolate was tasty & hot , cheese & tomato toasty was delicious 👌👍

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Sharon Austin . 2022-12-26

MORE AT Google

Lovely staff, happy to help. Nice food. Relatively clean

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Babs Pilkinton . 2022-12-23

MORE AT Google

Pleasant driver, lovely food & drink

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Danielle . 2022-12-23

MORE AT Just Eat

Great place to buy good plates & cups

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Carlo Ioquaniello . 2022-12-22

MORE AT Google

After 4 hours of saying order would still arrive… it never showed up, and to make things worse I still got charged!!!! Will never order from this store again.

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Gemma . 2022-12-19

MORE AT Just Eat

Top service, top staff, best coffee and very homely! Recommend all day long.

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Farris Willson . 2022-12-13

MORE AT Google

The one café in town that's always open later! Even when all the other shops are closed, this one Costa stays open. Staff are great, fast service, friendly and relaxed. There's a staff toilet here with disabled access.

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Jade C (Jadeish) . 2022-12-08

MORE AT Google

Extremely busy as ever but the staff were very efficient and worked well given the volume of customers

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Rachel Bromley . 2022-12-02

MORE AT Google

I ask for a textured latte or creamy one as the first one was very watery..The barista said she understood what I wanted but made the second cup exactly the same as the first the only difference was I had an inch of froth on the top of my latte .. did notice a other costa nearby so today I going to try that one !!

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David ainslie . 2022-11-20

MORE AT Google

Very expensive but as a costa lover its worth it

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Tara Tucker . 2022-11-15

MORE AT Google

Are acceptable. The three of us had breakfast with drinks and paid over £20. Acceptable for breakfast. Two bowls of oatmeal. Two sandwiches. coffee and juice. But the saleswomen are not particularly responsive in terms of service - they did not show the initiative to explain to us what is included in the offer. They saw the confusion on our faces about the name - what is behind this name. But explained when we asked.

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Kaspar B . 2022-11-15

MORE AT Google

Panni was cold as pack was left open

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Vikki . 2022-11-04

MORE AT Just Eat

Main meal wasn’t delivered no explanation, was also late.

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Ella . 2022-10-28

MORE AT Just Eat

Been to this costa a couple of times. This time it was quiet, before the lunch rush. The lady at the till was patient with us, as 3 of us were undecided - annoying I know! Plus we had a 1 year old with us. I took a vegan ham & cheese toastie, which I was reminded of being vegan. It was tasty. Coffee was fine. Tables were clear. Toilets were out of order. Good for a catch up with friends

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user123456 . 2022-10-27

MORE AT TripAdvisor

It's Costa, I could be in New York, Paris or Peckham

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Stephen Kennard . 2022-10-17

MORE AT Google

Speedy service, drink arrived at a perfect hot temperature!

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aimi . 2022-10-12

MORE AT Just Eat

The coffee was only half way up the cup.

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Megan . 2022-10-11

MORE AT Just Eat

Costa has been my go to shop for all my later afternoon hunger pangs. The panini was on spot.

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Reshmi . 2022-10-11

MORE AT Just Eat

Driver turned up to say order was ruined and couldn’t be served to me. Assured me that I would get a refund which I haven’t received and haven’t actually had any acknowledgment from just eat or costa that the order was messed up

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Lucy . 2022-09-27

MORE AT Just Eat

This was in Maidstone Kent.(Opposite HMV). I always like to get a drink and eats at Costa wherever I am in the country. The staff are friendly and efficient. Food items are always delicious and you can relax while taking your break. A touch expensive but no more so than at other similar coffee shops.

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Alfred Leeming . 2022-09-09

MORE AT Google

Superb coffee as always and a toastie sandwich

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Dave Lane . 2022-08-26

MORE AT Google

I loved this the place. However it's not as disabled friendly as it used to be

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Lizzie “Lizzie” Hare . 2022-08-17

MORE AT Google

We ordered decaff and it was very weak and tasteless. A disappointing experience.

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Maria Ines Cassimiro . 2022-07-31

MORE AT Google

Always a good choice for coffee whilst in the UK

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Stefan Wimmer . 2022-07-29

MORE AT Google

Today asked for a iced latte it was served in a very small glass was spilling over the counter and floor i had to ask for a saucer and napkins to carry it to the table to avoid spilling on my white skirt. Disappointed.

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Teresa Olashore . 2022-07-14

MORE AT Google

Always my favourite spot. Friendly staffs as always. Keep it up

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sharifah akma . 2022-07-05

MORE AT Google

Lazy disinterested staff ruin a good location. Costa are generally pretty fine, but this is one to avoid.

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Horshamvisitor . 2022-06-23

MORE AT TripAdvisor

Overpriced, miserable staff and weak tasteless coffee. £6.00 for 2 coffees compared to others places within 1 minute where better coffee costs half the price.

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Paul Muffett . 2022-06-09

MORE AT Google

Pricey but ok place to have a sit down drink and a bite to eat

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Nakala Morris . 2022-06-07

MORE AT Google

I had my usual latte and a cheese and ham toastie Sadly the coffee was too weak in flavour and toastie was tasteless, i could not differentiate the cheese or ham. I do hope there will be an improvement as i like this costa, it has a cosy atmosphere and friendly efficient staff.

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Teresa Olashore . 2022-06-06

MORE AT Google

Great coffee, friendly staff, need I say more.

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Devil in Black . 2022-05-12

MORE AT Google

I haven't been to Costa Coffee in a long time, maybe because of Covid, but the coffee was good. I think it's because the people who work in there take their job seriously. I would recommend this particular place to anyone who actually likes a good, strong coffee.

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Gueorgui Gigov . 2022-05-01

MORE AT Google

Very busy, lovely staff, very helpful and patience

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sara d . 2022-05-01

MORE AT Google

As always standard quality coffee not as good as some independents in the area

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Ernest Small . 2022-04-26

MORE AT Google

Живая атмосфера, наповал уложил бутерброд с макаронами. Но самое большое удивление — то, что это вкусно оказалось. Кофе вкусный через раз, в зависимости от смены. Обожаю наблюдать тут колорит местных англичан.

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Ирина Дорошенко . 2022-04-10

MORE AT Google

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