Costa Coffee in East Staffordshire

The lady who served us was extremely polite and kind. It just makes the difference when people are so thoughtful thank you

Go independent!!! Save the local retailer!!

Great coffee but a little on the pricey side!

I do not recommend this restaurant to anyone because when they made my coffee, there was hair in the coffee grounds🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮 unprofessional management

Staff didnt seem very happy today

Couldn't fault this branch, efficient service, spacious and clean.

Two great cups of coffee to have sitting outside opposite the fruit and flower market . Flat whites have a lot more flavour than lattes which I find to be more milk than coffee taste. They now have m and s foods in store from plant kitchen!

First time visiting this Costa, there was a lot of choice of cakes, snacks, meals and drinks which was great to see. We had a Large Skinny Latte, Cheese and Tomato Toastie and a Smores Cake (which was 50% off and suitable for Vegetarians even though it had marshmallows on!) Because of the covid screen it was very hard to speak and hear the staff member especially as I was wearing a mask as well they struggled to hear what I was saying. I am glad a Covid screen is up but I felt sorry for them as we had to keep repeating ourselves a few times as the place was quite busy and noisy. There were only two members of staff, one who was doing the drinks and taking food out to people and the other who was taking orders and putting food in the oven etc, I think they need more staff (which I know might be difficult with the pandemic) but they were rushed off their feet which caused a queue as well. Toilets were clean, the table we were at was clean as well. Would visit again and hopefully next time it won't be as busy.

Quiet but peaceful. Quick and energetic service. No complaints

Terrible Service, 3 staff laughing and joking behind the counter whist we were ignored then got our order wrong and got overcharged but no offer to get a refund. Will not be returning.

Greated with a smile, quick service, clean establishment.

One of the best meeting place, staff great and the tea is great and the coffee is fantastic with all different flavours

This place has gone down hill . Dirty , poor service with inconsistent quality of coffee

Very nice is Costa coffee and the staff are very nice friendly

Disappointing sums this visit up. Luke warm drinks and miserable staff. All the outside tables were having trays,cups etc removed by customers as no one was cleaning tables off. They weren't exactly busy either.

Fast service, very quiet. Friendly staff.

Great coffee as always, kids loved the new Ruby hot chocolate too

Friendly staff and always great drinks and normally a half price cake 🎂

The staff were pleasant and the place was clean. The coffee is good standard. Can't complain

Excellent service and friendly staff, and track and trace for your piece of mind

Excellent and good social distancing

Polite quick service in a relaxed seating area

Its was a very pleasant experience with All the precautions in place and the staff were excellent in doing the stay safe policy 😀

A good coffee to wake me up in the morning

the coffee and cake was nice but was way over priced for what it was worth, ok if you have got money to burn, was in the area and we popped in for a drink and bit of cake was not expecting it to be so expensive, the place was clean and the staff were good at what they were doing, only for the price I would not recommend.

Not bad, pretty clean. But overpriced like all costas

Lovely inside with refurbishment

Nice place, good coffee and snacks. Little expensive but good for a treat now and again.

On a journey and raining all day, so any port ....... Meal OK but no extras with Tuna panini, that you get in other cafés. For some reason the air conditioning was switched on, on a cold wet day in December. We had come in for a warm, but it was not to be !!

Dan is amazing with customer service skills, keep up the excellent work

Nothing special the Bear around the corner is far better.

This is my favourite Costa and happens to be my local! Staff are amazing, always take the time to talk to you and are genuinely interested in catching up (not to the detriment of any customers). The drinks are perfect every time as is the food. Being a small branch, the food and cake selections are sometimes less varied than what you get at a large cafe. *Note to Costa management - let your managers order in what they know their customers like rather than deciding for them from miles away!* Thank you to Dan and all the team for making every visit the pleasure it should be.

Nicely laid out and decent service. Air conditioned like a fridge, which is ultimately why we left.

How was Costa Coffee. Chilly, despite the weather being overcast outside the aircon in the cafe was turned up as if the temperature outside was 30 odd degrees. Why do you do this it was most uncomfortable. Ask the staff to regulate it and all you get is either a blank stare or some lame excuse that it's set automatically. The other thing about Costa which anonies me is." Would you like to try our new Colombian coffee beans for your Americano"? "Yes please". That's 30p extra please. Then no I would not. If you want to promote something new then offer it free of charge. Your coffee is dear enough without adding extra charges, without a chance to try.

Very friendly personal and very clean food and cake amazing and fresh.

Fantastic customer service. Daniel (my server) made the most excellent flat white I have tasted. Fully recommend this Costa Coffee!

Perfectly acceptable for afternoon cups of tea and coffee. Location was quiet, along a pedestrian passageway.

Absolutely love this place, amazing customer service however the drinks seem to always be changing which is good because of s variety but the hot chocolate I wouldn't recommend its always bad and definitely needs to be changed or summit cause its really not nice other than that would defo recommend as it also has free wifi.

I enjoy a nice cup and this Costa is a lot nicer than some as the seating is of good condition

Excellent service and awesome coffees

Lovely staff and very clean welcoming place .

Amazing cappuccino every single time.

rubbish quality of hot chocolate after getting my order wrong completely.. won't be going back

Good service again,need to clear tables regular for a 5 star.

Clean and good service. Coped well on a busy boxing day post-hunting too.

Coffee is always good here, they do every type of coffee you can think of and then some more, they seem to be widening their range of food, not just cakes and sandwiches but they also do pasta etc now, Cheers 😋

On the day this Costa was over crowded with a large queue with only three staff serving. Despite the long wait food and coffee was usual high quality.

Staff are so friendly and helpful. Clean store nd well stocked.

Enjoyed drinks but thought it a bit expensive

Noisy and very echoes alot hard to have conversation

Freindliest Costa I've been to, warm, clean, very spacious, really feel relaxed here

Nice coffee also everywhere clean

I like that the staff are always friendly here. The place is always tidy and the drinks hot. My granddaughter loves going here too and has milk in a small cup with saucer. She loves it. Very grown up

Love this place, it’s like going round a friends house for a coffee and chat!

Nice place to sit and relax, usually quite quiet. Drinks and food are very nice and the staff are always very friendly and chatty, makes you feel very welcome.

Great service...Great coffee...Great for wheelchair users.

Nice coffee as always but service is a bit on the slow side

Friendly staff, good service. No savoury gluten free products only two options of brownie or Bakewell tart, which always seems to be the case. So no lunch for me! Very busy and could do with another member of staff as general cleanliness /clearing tables is suffering??

Great place to meet friends. Lovely staff.

Great place to have a coffee with friendly staff who make my coffee exactly as I like it

Good cafe clean and cosy good good and drinks all around a good place to meet

Great staff. Prices are very expensive though

Clean friendly and good for a chat with friends

An excellent spot to relax, read the paper and have a coffee. Just wish they would get the hand driers working properly!

Excellent coffee. Great choice of food and cakes. Assorted other drinks available

Coffee the best! Good snacks and cakes

Lovely friendly place. Staff friendly and helpful🤗

Love it! The staff are very engaging. You never feel like you are just next in the queue. Probably the best Costa I've been to.

Pleasant place to have coffee. Great staff

Great device always great coffee

Yes great food and drink but service took a while

Great shop with usual Costa comforts

Very clean, nice cheery staff, comfy seats & fabulous coffee

Always Great Coffee. Superb Staff. Ambient Atmosphere.

Only went in because the place I use is closed for a refurb. It was ok

Very good staff very good at.there job will go back again Maureen and John Hollins

Good service. Drinks up to usual Costa standards.

Couldn't be more happy to help and go above and beyond

Tables need clearing more often

Quality is always to costas standard, nothing special but fine to grab a bite to eat and have a coffee while your out and about.

My favourite place with my favourite chai latee

Great staff, good coffee and clean inside and out

Good service and in prime location

Nice modern Costa coffee shop with all the usual offerings. Clean, smart and service is with a smile.

Lovely place, great staff and great coffee.

Lovely friendly place to go for coffee. Coffees how you like it. Makes a nice treat.

Great atmosphere friendly staff and great service

good choice, nice little patio area and ace service

The staff are always friendly, it is very clean and there is plenty of space