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4.5

Based on 424 opinions finded in 1 websites

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Nº 95 in 483 in Charnwood

CUSTOMERS TALK ABOUT DISHES WITH..cakecoffee
Score
OpinionsNoteGoogle4244.5

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Best Costa's in Leicestershire. Love it. Still love this place, very friendly staff and a lovely, clean environment with a great atmosphere. Love this place. Still very good. Still love this place. No change, love it. I enjoyed a toasted tea cake today with jam, lovely. A lot of new staff are there now, but I still love it in there. Still love this place, just had toast and jam this morning. Very busy this lunchtime, still as good as ever.

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Rita Tyrrell (Reet-petite) . 2024-09-15

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Nice vibes in place Served by Joe and David with a smile

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april riley . 2024-08-28

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Lovely coffee and very fresh blueberry frappe for partner and myself. Always polite and helpful in the Costa at syston. Not overly busy either so able to get a seat outside with the dog!

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Pat O . 2024-08-07

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Super service, good location and quality coffee and food

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Edward Campton . 2024-04-23

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24 rada dissabiled toilets as the same are locked on sundays and bank hoilidays the should bev24 hour entery at any timevof the day or night

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None Yabusines . 2024-04-21

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Been visiting this Costa since it opened. Nice atmosphere, lovely staff and great service. Upholstery is starting to look a bit tatty now though and could do with replacing.

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Nick Green . 2024-01-04

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Only went in here because I was meeting someone and they suggested it, otherwise I stay well away from the place. I will admit they do good coffee but refuse to pay the quite frankly ridiculous prices, especially to a multimillion pound organisation that refuses to pay its taxes.

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Simon Jones . 2023-12-05

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Stop by here every once in a while to grab a drink. White hot chocolate is my usual go-to. Staff seem friendly enough. The cake choice can sometimes be a bit hit or miss, and sometimes a bit dry. Layout is a little cramped in some areas, but plenty of seats tucked away nicely for a little added privacy. I’m not too keen on feeling centre of attention while drinking so it works for me. Overall, not a bad place. It is rather pricey though, so it’s only for “special occasions”!

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Ed Horseforth . 2023-08-16

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I have to update my review, as recently the coffee has deteriorated noticeably. It lacks both taste and body compared to my high street favourite (Cafe Nero). The staff are also indifferent, especially some of the younger ones who would benefit from some training (especially how to greet customers with a smile ☹️). I also object to being given a takeaway cup 30m before closing 😠. The manager (Salli) on the other hand is always professional, courteous and friendly. Things definitely go pear shaped when she's not there (franchisee take note). Great coffee, but the price keeps going up! Most staff are very friendly and provide a good service, although one or two are miserable and need retraining.

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Rob Pettit . 2023-06-30

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The large café latte is large :)

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Darren Conquest . 2023-05-13

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Lovely atmosphere and coffee. Nice and friendly staff.

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Vijay Unadkat . 2023-04-28

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Always good cuppa but unfortunately very high noise level.

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Richard Foy . 2023-04-28

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Nice atmosphere, friendly staff, quite busy at times. We visited while my car was in the garage and stayed quite some time before visiting the other shops in the area.

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Trudy Motyl . 2023-04-27

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Lovely staff and service was excellent.

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Lisa L . 2023-03-18

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Such a lovely welcoming branch and the coffee is so good particularly when you have been travelling for almost 2 hours. I call in every morning when I am in Syston.

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Patricia Griffin . 2023-03-08

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Great in here, the lady that works in the morning is lovely and bubbly, really starts your day off brilliantly

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DarkReviver5 . 2023-01-17

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Syston Costa coffee, cake and sandwiches. It's a great place to meet and use the WiFi. Remember you will need to become a member to access the WiFi for long periods.

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Christopher Towers . 2022-12-21

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Such lovely staff chilled out venue

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Louise Hedditch . 2022-12-20

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Yes i went there and staff are friendly.

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Susannah Barratt . 2022-12-04

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It's a while since we last visited and it was a pleasure to return today. The staff are very friendly and the coffee was it's usual high standard. We look forward to becoming regulars again

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Sharon Gratrix . 2022-11-28

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The baristas are always friendly and cheerful and seem to work well together.

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Richard Clarke . 2022-11-25

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Excellent customer service highly recommend very quick service

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Sarah Goodge . 2022-11-19

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Dined in. Absolutely brilliant service even dropped my cake and they replaced it. Thank you ladies not all costa shops are as good as you.

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ian roberts . 2022-11-16

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Tea was ok I've never been in a Costa I've liked yet. The best thing was they kept the 2 mins silence for remembrance

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julie radford . 2022-11-11

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Quite a lot of space in this Costa and it was pretty clean on my visit

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Mark Rothery . 2022-11-02

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Lovely two ladies when we visited

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Rosie Barnard . 2022-10-29

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Very nice seating area , does get busy at certain times . Great coffee and quite a good menu . Breakfast , Lunch, Cakes , hot and cold drinks .

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deb C . 2022-09-30

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I love Costa. I buy 1-2 coffees daily and I rarely have a bad thing to say. On this occasion I was in the Leicester area. Closing time for this particular Costa was listed as 5.30pm on Google, so I took a detour and arrived at the counter at 4.58pm to order. A bolshie woman told us they were closed, telling me they close at 5pm not 5.30pm! (Surely if this were the case they’d be serving for another 2 minutes since it was 4.58pm). I showed her the time on my phone and she just shrugged her shoulders and told us we had to leave. It was still 4.58pm when I walk out the door. She was obviously tired, bored and wanted to go home early. Shame.

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Stu Poole . 2022-09-10

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So dear unfortunately for two frappes nearly £9 one was very powdery the fudge one it was like protein shake and the 'salted caramel' was pathetic no taste just coffee it was our first time trying them won't be returning I thought they would out do mcdonalds ones being Costa but definitely did not do that. No taste of caramel at all and the 'salted' bits was just abit of sprinkles on top not impressed wouldn't recommend their frappes at all.

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Harley Rose . 2022-07-16

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Very good service and clean place. Polite staff with smile. Will go back again.

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Mohammed Arfan . 2022-05-24

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Absolutely delighted to be at Costa after what seems like forever 😍 Really friendly staff and relaxing atmosphere 😀

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Tina Gajjar . 2022-03-15

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Very nice staff Visited today on the 9th. Disappointed that they do not have decaffeinated coffee!!

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jane friend . 2022-02-09

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It's a Costa - similar to any other. Always clean though.

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Jackie Higgins . 2022-01-30

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What you would expect from a costa

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garry corby . 2022-01-29

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Such a great place to go for a coffee and cake

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Stephen Johnson . 2022-01-27

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Thankyou for my free birthday cake x very kind x

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Caren Gharbi . 2021-12-31

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Good service and pleasant staff

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Paul Longley . 2021-12-18

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Great service, good options on food for vegans, as usual great coconut latte, visiting again soon when we ho back to syston in leicester

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Pedro Hyde . 2021-09-28

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Love this place. Gorgeous coffee , such lovely staff & Cosy seating !!

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Philippa Costello . 2021-09-20

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Nice atmosphere, friendly staff. A good place to sit and have a coffee alone.

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Sefton Winslade (Sef) . 2021-09-19

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Love this costa- feels more like a local coffee shop than a big chain. Sally and Fran especially are fab! Some of thrvypunger staff could do with becoming a bit friendlier!

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Natalie Newton . 2021-09-10

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Great customer service, very pleased,

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Louise Astley . 2021-09-05

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Very friendly staff, polite and helpful. Good range of coffees and cold drinks. Good range of hot snacks, toasted sandwiches etc. Also a good selection of yummy cakes!

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Anthony Wood . 2021-07-03

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Fine excellent and covid secure

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Margaret Davies . 2021-05-18

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The staff here is incredible. Always so lovely and helpful. They've been doing a great job with online orders too.

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RussetRed . 2021-04-16

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Syston costa coffee always is a pleasure to visit.

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Karen O'Reardon . 2021-03-21

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Its costa what is there to say apart from always nice

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Jay Lee . 2021-01-02

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Americano was very bitter tasting. Service a bit slow. The branch in Asda at Thurmaston is better.

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Adrian Sherlock . 2020-12-30

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Food was great but I fell off my electric scooter and dropped my hot chocolate. I fell into a pile of mud so all my clothes are now in the wash.

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Mitchell Griffith . 2020-12-12

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Excellent customer service. Friendly and welcoming staff.

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Ric “COYR” Jones . 2020-11-05

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It was the first time, being there was lovely friendly staff covid friendly enjoyed the food will go again

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Gillian Willson . 2020-10-25

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Great service, if visiting on a weekday afternoon you can almost always get a table.

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Leanne Blair . 2020-09-30

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This is the best Costa I have EVER been to. The staff are lovely and the baristas are the best, they always make your drink to perfection. I would totally recommend the salted caramel frappuccino crunch. They actually add the crunch!!

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Jasmin Thakur . 2020-09-28

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Extremely slow service unfortunately

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sho pan . 2020-09-26

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I had the honey comb frapachino drink it was amazing very well made thank you

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Krishna Vaghela . 2020-08-08

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I go here every day when I am not at work very friendly staff who can't do enough for u other costa's could benefit from taking a template from this store.

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Dean Slater . 2020-06-22

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Friendly staff and polite also would.do anything to Help.cusyomers

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Christine Maisey . 2020-03-02

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quite expensive, but the coffee is always extremely good

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Jack Weale . 2020-03-01

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Nothing like a Ruby hot chocolate yummyyy 😋

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Aisha Vanterpool Hodge . 2020-02-29

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Love Costa coffee . The best skinny flat white ever. Nice staff. Toasted sandwiches are yummy.

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Jane Clarkin . 2020-02-17

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Very friendly helpful staff, enjoy the atmosphere in the coffee shop.

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Jackie Huband . 2020-02-05

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Very nice staff, good coffee, food, and service, will visit again soon.

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Melvyn Anderson . 2020-02-05

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Service was excellent, food and drinks delicious and a really friendly, vibrant atmosphere. Thank you Costa!

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Polly Bootle . 2020-02-03

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Quick service very reasnoble ideally located for town centre

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Carole Cooper . 2020-01-15

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Great coffee, comfortable & relaxing place.

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Sara Finn . 2020-01-11

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Lovely welcome from the ladies behind the counter, this was my first visit and I will definitely be returning :-)

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Patricia Lievers . 2020-01-08

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It's Costa 🤷🏻‍♂️.... Great staff, always friendly and up for a chat

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Daniel Thorne . 2020-01-01

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Great coffee and nibbles with etc. Seating comfortable and varied. You can sit outside too but wouldn't advise as on a main road and diesel vehicles going by constantly. Can get a little noisy inside when busy. Takeaway available of course. Books for kids to read and staff polite and friendly.

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Lee Chapman . 2019-12-31

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Amazing service! So helpful and friendly. Deliciuos coffee and tasty food. Caffe looks very clean too.

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Julija Ele . 2019-12-23

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Who don't love a great cappuccino??

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Lisa Trolley . 2019-12-11

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Friendly staff. Nice vibe. Clean and efficient. Excellent addition to Syston

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Cheryl Procter . 2019-10-09

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Cosy hot chocolate on a autumn day. Good selection of cakes, just stay away from the bonfire spice

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Jemma Wood . 2019-10-06

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Tadty Frostinos, fair prices, good service.

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Daniel Boulter . 2019-09-07

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Very pleasant, comfortable and drinks were lovely

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pam chamberlain . 2019-09-02

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Not bad for a quick cup of coffee

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Sean Bradshaw . 2019-09-01

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Great place to meet friends and family

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Sheila Blanchard . 2019-08-04

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Great service and the coffee is always a delight to drink!

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Joshan Singh . 2019-08-02

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I've come to to conclusion that all Costa coffee bars must be the same in as much as they all seem to have dirty floors with the days debris scattered around. I've decided that I'll no longer bother going in. Too many other places that serve good coffee and care about their customers enough to tidy up as they go along and not just at the end of the day. About time management woke up, perhaps it's the staff they employ, who knows.

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Clive Greenwood . 2019-07-20

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Love COSTA, wouldn't do coffee anywhere else.

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Sam Lucas . 2019-07-14

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Comfy seats. Nice atmosphere. Good for people watching 😉

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Helen McGowan . 2019-07-13

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Nice coffee and bargain bacon roll

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Richard Pickering (Richard of Leicester) . 2019-07-09

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A very nice place, light spacious.

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Roy Baker . 2019-06-11

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Salted caramel latte! Absolutely!

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Kerry-Anne Bark . 2019-06-05

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Great service and a good coffee - slightly pricey.

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Oliver Rymer . 2019-05-27

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Excellent. Excellent Coffee Excellent Sausage Rolls Most definitelyExcellent Staff can't do enough to help Thank You Costa Coffee 😀😀😀😀❤️❤️

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Ann Wright . 2019-05-24

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Coffee way warm not hot else as normal good piece of cake and coffee

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billyjack1162 . 2019-04-29

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Had a lovely coffee in a very comfy seat.

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Ineke Doesburg . 2019-04-27

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Lovely staff make you feel more like friends and great coffee

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Kate Sullivan . 2019-04-26

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Always good. But bit noisy with screaming kids!

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Ella Crafts . 2019-04-18

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My favorite local coffee shop, always a a friendly welcome

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Rb D . 2019-04-15

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Coffee coffee coffee, what's not too love!

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Jay . 2019-03-09

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Love this coffee shop loverly staff great coffee

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Diane Reid . 2019-02-23

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My mum favourite place in her new home town

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Lucia Waters . 2019-02-20

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Been using the one in Syston and the staff are very helpful at all times

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Daniel Sauer . 2019-02-20

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Costas is Costas, unfortunately the wait was a lot longer than other coffee shops. Maybe due to staff shortage?

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Roy Emerson . 2019-01-25

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Does exactly what you'd expect, plus my festive sandwich was nice.

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adrian lazarus . 2019-01-13

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Very nice place, calm environment, drinks are always of good quality, staff are friendly and prices aren't too expensive and seem fair for what you get and the food that you get is tasty or filling depending whether you want sweet or savoury

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One Wrenchy Boi . 2019-01-11

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Good coffee. Nice surroundings and clean toilets. Friendly staff. What more do you want?

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Terence Pailing . 2019-01-08

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Costa is the best coffee shop in syston

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Sophie Mcb . 2019-01-02

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Really cosy place to eat and drink

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Toni Swinfield . 2018-12-24

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