Costa Coffee in Gloucester

Lauren was incredible such awesome service a wonderful smile and personality. She helped our whole group and made an ordinary stop at the train station into something extraordinary. Please acknowledge and reward her whether that's with gifts or promotion, it's this type of service that inspired me to go to Costa even more so

The lady changed my drink for a colder one in the fridge behind the counter. Very kind service!

The staff at this branch of Costa are so warm, friendly and kind which for station cafe is both unusual and very welcome.

Fabulous friendly service with a lovely smile from Christiana and Co. Many thanks

I’ve started popping in here in between train journeys and every single time the customer service has been above and beyond. Each time the staff have been so kind and helpful, particularly one gentleman with the manbun hairstyle. The food is always great as you’d expect, and it’s lovely to be able to pop in quick to grab a toastie before the train. Cannot recommend enough especially for travellers, fantastic work Costa team!

I give this Costa a 10. The staff was lovely. Nice hot chocolate

Nice little cafe, friendly staff, good coffee!

Whukst the fella that took my payment was lovely, the bald barista with glasses made me a "latte" that was all milk, no froth, when i asked to swap as i didnt want that much milk, he just added some froth to my drink and then gave me attitude, saying i should have ordered a different drink