Costa Coffee in Newcastle upon Tyne

The food here is utterly woeful, at least the Sunday lunch. Clearly just supermarket food warmed up (or in some cases, not even warmed up). We waited absolutely ages for our food, and the server was completely unapologetic. We were a large party, that they knew about. We ordered in advance, and then confirmed a couple of hours prior. By the time the beef and pork started coming out (sitting on the counter, not being served), a few of our party had finished. Not on at all. Not once did they explain what was going on. We just waited and waited, and the dishes were coming out more or less one at a time. If you can't cope with large orders, don't accept them, but if you do and you can't cope, just let us know. Don't make excuses after the event. Tell us beforehand or at least apologise for the wait. Price-wise, £16 for a bought in roast is a joke. £14 for a pie clearly bought in from Heron and cooked by Chef Mike is offensive. The veg was washed out and over cooked. The gravy was tasteless. With so many other places in the vicinity to eat, this is bottom rung. Like I said, it's not even cheap. Not worth it on any level. (This is my opinion only, and not necessarily the opinion of anyone else in our group)

Loved the stay hear , don’t understand any reason for complaining , yes it ain’t the Hilton but it has everything for the money they ask if not happy the pay more for a better hotel . Al be back next week Davy x

A restaurant advertised a delivery driver job from 5:30 PM to 10:30 PM, offering just £5 an hour—well below the national minimum wage. I was shocked and called them to ask how it’s possible to pay only £25 for 5 hours of work. They told me drivers earn extra from delivery charges, but that’s usually separate. At the very least, they should be paying minimum wage. Avoid this restaurant—they’re just wasting drivers’ time.

I was there for a friend's 40th and the room was freezing, the staff were under trained as they had to be instructed on how to make different cocktails by us the customers.

A lovely spot that always had fresh (and sadly rare in Newcastle ) independent feel to it has sadly CLOSED. On the plus side St Sushi are supposed to be taking over the spot which would be a better location for them