GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.9

Based on 180 opinions finded in 1 websites

site_photo4

Nº 146 in 242 in Blaby

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteGoogle1803.9

comment_iconOpinions

Friendly staff. Coffee great. Wasnt to busy when we were there but can be nutty at peek times

site_logo

Dee . 2024-10-27

MORE AT Google

The drinks were OK but the place was dirty - both the unswept floor and the unwiped (and uncleared) tables. Come on, Manager, open your eyes.

site_logo

Cymbal IV . 2024-09-13

MORE AT Google

Very Friendly helpful staff great atmosphere brilliant cleanliness highly recommended though don’t take my word for it check it out for yourselves

site_logo

christopher devereux . 2024-08-09

MORE AT Google

Great place to have a catch up with friends and for business too.

site_logo

Dhruv Pandya . 2024-03-29

MORE AT Google

The staff here need some more training on customer service skills. Both Barista Maestro were abrupt and rude. I understand it is a busy store, however that is no excuse for rudeness to customers.

site_logo

Grace Clarke . 2024-03-20

MORE AT Google

More often than not, I have to clear a table myself to sit, and get refused paper napkins on the grounds that it's company policy. Really? I have emailed Costa a week ago with no response. I'm a little tired of poor customer service when paying high end prices. I will now delete my app and go elsewhere.

site_logo

mehmet fuat . 2024-03-14

MORE AT Google

They don’t want to serve in costa cups they want to serve cafe in take away cup which is paper made we can feel taste of paper in coffee, wrong law don’t serve in cups after 19:00 hrs why not they close it after 19:00 in this time people searching work but who have work they don’t want to do that.

site_logo

G.S. Ghuman . 2023-12-28

MORE AT Google

Two days ago I went there to have a hot drink, was just few minutes past 8:00am , I been told in a very arrogant manner that I must wait ten more minutes! The opening time is 8:00 am , they are liars, disrespectful, lazy, expensive, low quality! There is nothing Italian about Costa , except the name !

site_logo

Unlimited Cool . 2023-12-01

MORE AT Google

Decent coffee although rather expensive. Also suffering from regular people with laptops taking up tables for long periods. Cheap office space for them, but not ideal for other customers when space is short

site_logo

John Cook . 2023-11-07

MORE AT Google

Lovely atmosphere with a good view from the cafe. Friendly staff.

site_logo

John Welford . 2023-09-17

MORE AT Google

The service was fast here and the staff were polite. I had a latte. It was good. Not amazing but good.

site_logo

Chris . 2023-08-16

MORE AT Google

This is nicely located and convenient when shopping. Its bright and airy with lots going on during the busy part of the day but all the same a nice place for a cuppa.

site_logo

Linda Thurman . 2023-08-14

MORE AT Google

Location within Next is very comfortable, staff very pleasant and friendly. Only one small issue...the sitting areas floor could be swept more often.

site_logo

Rashik Lad . 2023-07-28

MORE AT Google

Unsurprisingly the loyalty 'system' was down again. Been in here 3 times and each time it's down. Get it sorted out guys

site_logo

Speed Racing . 2023-07-16

MORE AT Google

Service is really bad. I ordered 4 chai latte and spend £21 pound. But when I received my order I saw that the cups were not sealed or there is no cling flim. It was open and the cups and costa bag were completely wet.. I was at my work and I ordered it for my staff... But it's really disgusting... I am not happy with that...

site_logo

Manpreet Kaur . 2023-07-09

MORE AT Google

Very popular for tea/coffee and cake.

site_logo

Ian Briers . 2023-06-19

MORE AT Google

Would have got 5 stars but they need to clean the tables and not just let customers move trays and coffee cups onto other tables so they are overflowing on tables

site_logo

Keith . 2023-06-14

MORE AT Google

My main go to local Costa. But mainly because it is very light and airy. Staff are also better than most. Able to charge your phone etc at many of the tables while treating myself to an enjoyable hot chocolate or coffee in comfort seating.

site_logo

Linda Wiley . 2023-06-09

MORE AT Google

I was meeting friends for lunch do did not pick this venue. I have been before and I find this Costa a bit under par. They have a lack of options especially in savoury food. There is always a queue and service is very slow. It was pretty busy so tables were precious and we had to sit at one that was in level. It also was dirty on the table and there was items spilled on the floor. (there were 3 of us, had there been 4 someone would've had there fit in a sticky wet mess) I had to ask for it to be cleaned and I mentioned the floor but that was still left a mess. I then had to ask at the counter for a fork for a friends cake. It's not the nicest Costa at all.

site_logo

Alison O'Neill . 2023-06-07

MORE AT Google

The worst Costa Coffee ever !!!!🤔

site_logo

Terence Pickering . 2023-02-21

MORE AT Google

Only downside was it was so busy and the tables are very close together

site_logo

Vikki . 2023-02-02

MORE AT Google

Good spot for a quick business meeting.

site_logo

Shane Blackwell . 2022-11-27

MORE AT Google

Love Costa and great having it in Next. My favourite high street coffee.

site_logo

Simon Hall . 2022-10-25

MORE AT Google

Nice Costa store located inside Next.. Great service and good coffee..

site_logo

Lee Coleman . 2022-10-10

MORE AT Google

Still fail to see why someone would wait for almost 30 min for a coffee

site_logo

Phil Prince . 2022-10-08

MORE AT Google

This is one of the best Costa's in Birmingham. Why? Not only because of the drinks and snacks, but because of the staff. Everyone working there is so nice and friendly. Go for a hot chocolate with marshmallows and it'll be just like the picture. This place is nicely located to unwind and relax with a Costa drink and food treat.

site_logo

A E . 2022-10-05

MORE AT Google

Great location as its inside NEXT so take a rest whilst you go around with huge amount of seating and wonderful views

site_logo

pjd chan . 2022-09-05

MORE AT Google

Good little spot, if a bit busy. Not many tables left

site_logo

dave ash . 2022-09-02

MORE AT Google

Enjoyable coffee house to visit

site_logo

Susan Sherriff . 2022-08-31

MORE AT Google

Typical Costa but inside large Next. So great for a tasty coffee when you fancy a break from shopping.

site_logo

John Williams . 2022-08-14

MORE AT Google

Typical Costa, nice coffee pleasant ambience.

site_logo

Dave Cottom . 2022-08-12

MORE AT Google

Great location in next,but a lot of times you cannot get a seat.

site_logo

Brian Gower . 2022-08-07

MORE AT Google

Busy & clean, but staff had to much to do.

site_logo

Nicholas Dobson . 2022-06-13

MORE AT Google

Nice little costa in next at fosse park. foods nice.

site_logo

A . 2022-06-05

MORE AT Google

Great venue for a quiet coffee with plenty of space between tables for those still concerned about the covid virus.

site_logo

Graham Pearce . 2022-05-19

MORE AT Google

Love coming here for meeting friends for a coffee. Always clean and very friendly staff. No rush to leave after coffee is finished.

site_logo

Lisa Langton . 2022-05-16

MORE AT Google

Shocking customer service, girl behind the counter was so miserable, dirty cutlery. Worse place ive been . Sort ur staff out!

site_logo

Claire Barnes . 2022-05-12

MORE AT Google

Very good choice of drinks and treats, nice service!

site_logo

Michael C . 2022-05-09

MORE AT Google

Great location, even though there is another Costa Coffee in Fosse Park. This one is inside the Next store, on the 2nd floor (1 above ground floor). Plenty of space and a great atmosphere, staff were very nice and friendly too. Good place to sit and relax, but not sure what it is like during peak times.

site_logo

Rash Rahman . 2022-04-29

MORE AT Google

Good place for clothes shopping, especially for regular formal attire.

site_logo

Faiz D . 2022-04-22

MORE AT Google

Good quick service and a pleasant environment with a view

site_logo

Marvin Braganza . 2022-04-08

MORE AT Google

Loved the new Easter menu. Hot chocolate just needs to be warmer

site_logo

Caroline Martin . 2022-04-02

MORE AT Google

Lovely place for pit stop when shopping

site_logo

Steve Gibb . 2022-03-27

MORE AT Google

Very good service and goodteam work for quick service, very good quality of drink

site_logo

Jo Morrow . 2022-03-26

MORE AT Google

Really nice and clean. Food was excellent x

site_logo

Pat Taylor . 2022-03-15

MORE AT Google

Whitbread's worst venture, and I used to work for Sergio Costa back in the day

site_logo

Linus Ridge . 2022-03-10

MORE AT Google

So many options and lovely friendly service.

site_logo

Kerrie Ball . 2022-03-06

MORE AT Google

Takes them at least half an hour to hand you the worst drink you've ever had.

site_logo

Erin Scott . 2022-03-06

MORE AT Google

Best Next in the country without question.

site_logo

Gary Wynne . 2022-03-05

MORE AT Google

Lovely place for a coffee ☕ 👌🏻 😍

site_logo

Mary Yule . 2022-03-02

MORE AT Google

What's not to like about Next? This flagship store has got it all. Even a coffee shop, travel agent and book store. Displays are amazing. Staff are pleasant and helpful. One stop shop for the family's clothing and home needs.

site_logo

Dilip Pancholi . 2022-02-28

MORE AT Google

Pleasant friendly service and great coffee and cakes. Lots of tables and seating available.

site_logo

Mark Brown . 2022-02-27

MORE AT Google

One of the better costas in Leicester seem to have more staff than others welcome coffee after shopping

site_logo

beverley hopkins . 2022-02-26

MORE AT Google

Costa: open 9 to 5. Inside Waterstones: open 9 to 9. Poor show Costa. Very. You don't care about your customers so... Bye bye and for good.

site_logo

M Lucas . 2022-02-17

MORE AT Google

Love the coffee but very busy was waiting a long time to be served

site_logo

June Goodwin . 2022-02-13

MORE AT Google

Whilst visiting Next on a shopping trip, I came across this coffee shop. Given its location, I had obviously passed it by. The products on offer replicate those to found in any other High Street Costa. However it's 1st floor location give it an ambiance missing in other locations. After all, 'going shopping' is not a pre requisite to enjoying a coffee.

site_logo

Roy Sherwin . 2022-02-13

MORE AT Google

It's the first time I've been inside this Costa Coffee inside the Next building,I thought it was pretty good, but I thought the surroundings elevated it to four stars. Nowadays it's easy to see the attraction of getting a coffee shop to rent inside another business like Next,it's a win,win for me,not to mention Waterstones,. When you think about it,you could shop in Next,buy a book in Waterstones and look at your purchases whilst having a coffee and some to eat in Costa's, and the best thing of all you can park right outside for nothing. That's my kind of shopping.

site_logo

Clive Wheat . 2022-02-08

MORE AT Google

Tables hadn't been cleaned before opening, floors were plastered with old food and thick dust that had clearly been there for weeks. The 2 staff on even though it was opening and we were the only customers got our order wrong 3 times. Not a good experience, will not be going back

site_logo

Aaron Blake . 2022-01-03

MORE AT Google

Staff were glued to their phones instead of serving customers and had to repeat orders a number of times before they understood it. The drinks were also made in a hurry and didn't taste the same. Nobody really knows the opening times, it feels like they decide on the day.

site_logo

Rizzy B . 2021-10-25

MORE AT Google

Miserable staff, felt like I wanted to jump off the top escalator. Very unhelpful and rude!

site_logo

M.A . 2021-10-24

MORE AT Google

A shambles.. Sticky surfaces, poorly trained staff (abrupt - bordering on rude), VERY slow service, coffee was lukewarm 😑 Shame because it’s a nice setting with a panoramic view outside.

site_logo

Itegnios Ite . 2021-09-18

MORE AT Google

Hygiene very poor. Service rubbish. Covid secure? Never. Don't go here.

site_logo

Tony Whitmore . 2021-09-08

MORE AT Google

Staff were extremely rude and the service was terrible, I normally love going to Costa, but I am sure I will never go back to this branch.

site_logo

Baljit Panesar . 2021-08-21

MORE AT Google

One of the best Costas in town. Overlooks the car park and Soar Valley. Friendly staff.

site_logo

Kenneth Travasso . 2021-07-01

MORE AT Google

Similary restaurants in East Midlands

restaurant_img
3.9

53 Opinions

location-icon8 Sun Way, Leicester, LE3 3DS, United Kingdom
outdoor_seating_353338takeaway_353338delivery_353338

My go to comfort food place 🥰. Prices have gone up quite a bit and chip sizes are smaller but still the best chips out there

restaurant_img
3.9

1030 Opinions

location-iconFood Central Fosse Park Avenue Fosse Park, Unit 12, Food Central
outdoor_seating_336654takeaway_336654delivery_336654

Thank you Sima! So so kind and helpful. We were waiting a long time for our food and asked for her help. She was very apologetic and quick to get our order to us, she even gave us extra drinks as we’d drank the original ones before the food had turned up. She was genuinely just a lovely person who was more than happy to help. Not the first time we recognised her kindness either so it’s clearly a consistent kind attitude she has. Thank you again Sima!

restaurant_img
3.9

109 Opinions

location-icon27 Lutterworth Road
Chinese
outdoor_seating_193135takeaway_193135delivery_193135

Great little place and busy which is always a clue!! We moved to try this as a local well known Chinese restaurant has gone downhill with its slimy chicken in takeaways. Tried chow meins curry and other dishes and we are happy again

restaurant_img
3.9

583 Opinions

location-iconUnit 2, Food Central, Fosse Shopping Park, Leicester LE19 1HY, United Kingdom
outdoor_seating_347430takeaway_347430delivery_347430

I'm sad to say that when approaching the till, the staff member was absolutely clueless on the breakfast offers when we asked questions on it. Not only that, they looked like they didn't even care or give a damn whether we stayed or went. The impatient look on their faces said it all. It's not good. Really not good. The whole principle of service is to make customers feel welcomed (whether they want to pay for something or not). But clearly, the priority for staff was to just work and go home. I ask that the business looks into this thoroughly and employ those that need wish to be a part of your journey.

restaurant_img
4.0

2227 Opinions

location-iconMeridian Leisure Park
Italian
outdoor_seating_81461takeaway_81461delivery_81461

Had a lovely lunch before cinema, I recommend the minestrone soup it was delicious, we tried the Camembert pizza with cranberry topping it was absolutely amazing!! It is a Christmas special however I would have that anytime of the year 5 stars for sure!!!