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3.5

Based on 675 opinions finded in 2 websites

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Nº 97 in 175 in Stevenage

Nº 23 of 31 Other cuisines in Stevenage

CUSTOMERS TALK ABOUT DISHES WITH..oldchocolatecoffee

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Always, always. Adore Costas!!!

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Jonathan D Brown . 2024-11-11

MORE AT Google

Was not busy when i was there. Staff were very friendly.

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Mel Oliver . 2024-08-03

MORE AT Google

The worst costa i have ever been too, workers standing around talking instead of serving the long queue. I asked for a flat white to takeaway, I ended up with coffee water flat white. No taste of coffee, Absolutely disgusting and a waste of my money. If I could give it a half a star or zero star I would. Sort your shop out.

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Alex . 2024-06-08

MORE AT Google

I just wanted to say what an absolute pleasure it is to be sat in Costa this morning (forgot my office keys so had to kill half an hour) The staff here are so friendly, they seem to know everyone by name and make the time to chat and pass pleasantries with everyone who walks through the door. I am super impressed. Please visit if you are passing you will not be disappointed.

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kim g . 2024-05-21

MORE AT TripAdvisor

Friendly staff and a clean café

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Steve Passmore . 2024-05-16

MORE AT Google

My late was really bland, all I can test was water with few drops of milk, just wasted my money 😞

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Sari Lama . 2024-04-13

MORE AT Google

Lovely staff,perfect coffee, nice friendly atmosphere

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Amanda Vale . 2024-04-09

MORE AT Google

Need more seats, smells of hot milk. Service slow.

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Padraig F . 2024-02-26

MORE AT Google

Decent enough coffee, but beware the pushy old ladies that are "entitled" to your table when you have barely stood up to put your coat on.

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Chris C . 2024-01-24

MORE AT Google

white americano it was awful full water. coffee. two drops of cold milk They always need to know the level of water put into the coffee. I see this as Costa Coffe's general problem.

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Burak Olcay . 2023-12-24

MORE AT Google

Been a few times now and always had a fairly good experience here. It's always busy here and sometimes it can be a long wait for food and drinks but the staff are very helpful and pleasant. The atmosphere here is always busy The service is always good also. All in all a fairly decent coffee shop to visit.

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James Creighton . 2023-11-18

MORE AT Google

Sorry to say the sandwiches were rotten. Very poor value

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Dave Holden . 2023-11-10

MORE AT Google

This is a great Costa in the lovely Stevenage Old Town. The drinks are always made perfectly, the staff are so friendly and always make you feel welcomed. The cafe is clean and tidy. They also have some outdoor tables which are nice to use in warmer weather.

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Steven Panayiotou . 2023-10-21

MORE AT Google

Tables were dirty service was slow

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Co constant . 2023-10-08

MORE AT Google

Friendly staff. All very helpful and chatty. After the refurb I miss the tall seats by the window and it's a lot more noisy because of all the hard surfaces. Still a good place to meet people with nice benches outside.

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Penny Topham . 2023-10-06

MORE AT Google

Lovley place to have a break for a coffee, experienced staff that treat you Kindly. Toilets are not so clean but these is up to clients too...

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ramona ionela chirita . 2023-10-02

MORE AT Google

Staff member told me that the shop was busy. There were 10 customers including me. 6 seated amongst dirty messy tables and 3 queuing. This was our go-to coffee place. Costa now needs to up it's game: there are new cafes on the high street where staff will bring food and drink to the table and keep things clean. Sadly not my first poor Costa experience over recent weeks.

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Andrew Martin . 2023-09-24

MORE AT Google

I don't like the new system of having to order on machine with card or having to do Drive through for cash . Chicken was a bit overdone .

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woodster4 . 2023-09-20

MORE AT Google

Good customer service and staff always smiling.

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Ryan Jones . 2023-09-05

MORE AT Google

the service isn't the worst but there is much better in the center of Stevenage. in the center of Stevenage the girls pour a full cup of coffee and here they don't. guys pour less coffee here.

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Monika Skurska . 2023-09-02

MORE AT Google

Vio manager is very lovely. . I didn't know what I wanted she was really patient. When served she had a big smile. And her other staff was fast. Thank you for the birthday cake as well

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Carole Kelly . 2023-09-02

MORE AT Google

Carrot cake was nice, blueberry muffin was okaish. Coffee was average. Overall not a very bad experience.

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S R . 2023-08-28

MORE AT Google

Service was terrible. Staff were more interested in chatting to, and giving free drinks, to their friends.

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Peter Dean . 2023-08-12

MORE AT Google

Grubby and tired like many Costa these days.

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Peter Liversidge . 2023-08-09

MORE AT Google

My go-to Costa, great staff, great coffee..

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Steve Wildash . 2023-07-11

MORE AT Google

Staff aren’t great - seems to be understaffed all the time

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Greg Thomas . 2023-06-03

MORE AT Google

Cafe latte could have tasted better

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Sai Buddharam . 2023-05-23

MORE AT Google

I went to Costa at the suggestion of the friend that I was meeting. I didn't know what to order, not wanting tea or coffee. In the end we settled on a red berry drink that was blitzed up with ice. It was OK but £4 was a lot for a small cup of it. On the bright side, the chap behind the bar was a great help in finding at least something on their menu that I was prepared to drink. To be honest, the place would probably better suit coffee drinkers, being a coffee shop. I forgot to take a picture, sorry. I imagine that, of you are in the game of going to coffee shops, you know the sort of thing that they are like. This one will probably meet with your expectations - and the toilet that I used was good too.

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Nelgumford . 2023-05-14

MORE AT TripAdvisor

The hot chocolate was horriable

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Ayshea Rrien . 2023-04-27

MORE AT Google

Buen sitio para desayunar y tomar algo rapido buena atencion al cliente

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PEDRO CARLOS FRIAS POMBO . 2023-04-22

MORE AT Google

Good customer care. Wonderful coffee

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ADA ONWUKA . 2023-03-16

MORE AT Google

The staff were very happy and helpful

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Lee Downie . 2023-03-07

MORE AT Google

Plenty of seating inside and some outside. Lovely staff very helpful

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Rachel Castle . 2023-02-22

MORE AT Google

Very untidy - busy, but tables not cleated, so customers unable to sit down. Outside seating - pavement covered in cigarette butts

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Sharon Baker . 2023-02-21

MORE AT Google

The only coffee shop in Stevenage I always feel valued and welcome at! Quality staff with the usual good quality coffee! I drive for uber so the parking in front is also very convenient

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Andreas F . 2023-01-08

MORE AT TripAdvisor

Quick service even in busy hours

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Lee Lee Tiny . 2022-12-14

MORE AT Google

As always just cannot go wrong at this costa coffee shop. Great service, good atmosphere and coffee really good. On my regular list. 👍😊

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Michael Falvey . 2022-11-17

MORE AT Google

5th November 2022 update Service still very slow, almost 12 people queuing all the time with 5 waiting after my placing orders, even though they had 2 making coffee, 1 on the till. Floors still dirty, in some places sticky, as are the tables. Toilets not clean. Can getting extremely loud during busy times. Coffee standards dropped, as Christmas drink was warm, weak tasting and badly made. Cakes, only saving grace but had to ask for my cake order because it was not done till after the coffee. Had to ask for cutlery and napkins. Service, presentation and standards seriously dropped, lack of communication from till to coffee making then orders wrong or not completed. Will avoid for sometime.

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Aaron AG . 2022-11-05

MORE AT Google

It's a nice place, needs a makeover. The staff are always so polite, the food and coffee is good but the smokers out the front as you walk in, they put me off.

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Kyle . 2022-10-26

MORE AT Google

Lovely costa, lovely staff, but what is up with the freezing air conditioning? Today it's warm enough not to wear a jacket but it's freezing cold in here! My Fiance also said he came in a few weeks back and moved seat 3 times to try and escape the frezing air conditioning!

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Laura W . 2022-10-23

MORE AT Google

Good staff, but not enough. Tables weren't cleared or cleaned. Dingy atmosphere inside the restaurant. Nice in the summer to site outside on the council benches if there is space - the only positive. Sorry to be so critical.

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EssexboyST . 2022-10-19

MORE AT TripAdvisor

Great location, super-easy parking right outside. The perfect place to sit and people watch over an iced coffee or for a light lunch. Excellent quality food, prepared quickly. Pleasant staff. A clean and spacious interior. An always reliably good cafe experience.

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Glenn Greenhill . 2022-10-11

MORE AT Google

Normally I'm grabbing a coffee to go here but today we sat in for coffee and cake. Table felt a bit sticky and when I picked up the tray I could not believe how dirty the table was! Needs more than a wipe, a sanding clean would probably be more appropriate!

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Steve Smithson . 2022-10-02

MORE AT Google

The staff are so lovely and friendly, love coming to this branch of Costa

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Sam Westpfel . 2022-09-15

MORE AT Google

Not enough attention paid to clearing/cleaning tables

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Barry Stanton . 2022-09-10

MORE AT Google

Nice little coffee shop in the heart of the old town. Free parking outside if your lucky, staff are nice and nice atmosphere

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Andrew Laird . 2022-09-04

MORE AT Google

Great coffee but don't try the iced cappuccino!

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Kerry Unwin . 2022-08-31

MORE AT Google

Lovely place for a coffee and snack

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David Bean . 2022-08-22

MORE AT Google

Great outlet would recommend very friendly staff

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Richard Laybourn . 2022-08-16

MORE AT Google

Had a pot of tea here. You could wipe the dust off the teapot and leave a clean line. Won't be visiting again, totally gross. How didn't they notice!!! Yuck.

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Kat Ford . 2022-08-08

MORE AT Google

Really nice coffee and experience in general. Me and my girlfriend were served by Daniela who answered all our questions, gave us great recommendations and all with a smile! When my girlfriend went to the toilet I asked Daniela, after a small time observing our relationship, if she thought we had a future. Daniela then proceeded to provide me with some of the most earth shattering, ground breaking and enlightening advice I’ve ever received. I proposed to my girlfriend (NOW fiancé) later that day! Daniela is going to officiate our ceremony next June <3 We owe our happiness and future to Daniela and Old Stevanage Costa, thank you!

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G M . 2022-07-27

MORE AT TripAdvisor

Consistent low staff leading to long waiting times. Just walked out after a 15 minute wait in the queue. Again.

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Natasha S . 2022-07-27

MORE AT Google

I enjoy coming here as the staff are always lovely and ready to help any way they can. It's always a pleasant visit.

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teresa mitchell . 2022-07-16

MORE AT Google

Early morning visit 7.30ish. Fast efficient and friendly.

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debsmiling1 . 2022-05-28

MORE AT Google

I have just been in costa in stevenage old town and witnessed one of the staff(Portuguese lady) show amazing customer service and compassion to a blind lady in such a way as to be discreet and honest compassion from gently touching her hand to let her know she was giving her change back to guiding her to her table all without a fuss, this lady is always pleasant and make a fuss of people dogs when we have coffee here... She is a great example of humanity and makes having a costa a pleasure

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paul adamson . 2022-05-20

MORE AT Google

Great place to relax and have a lovely coffee ☕️

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Chris Kershaw . 2022-05-07

MORE AT Google

One of the largest and most comfortable Costa's I've been in. Staff are friendly and the coffee is good. Not the easiest place to park near to.

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Amanda Stokes-Geddes . 2022-05-06

MORE AT Google

Always very pleasant staff in old town Costa. Today in particular I witness the young lad serving ( I believe his name is Stu) helping a visually impaired lady. He served her at the counter, then took her hand and led her to a table and then served her drinks. Was lovely to see. Such a pleasant lad:-)

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Leigh . 2022-05-04

MORE AT Google

Met with friend. Clean.Polite service.

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Duncan Stephen . 2022-04-06

MORE AT Google

Quick service from friendly staff

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Elisabeth Harden . 2022-03-16

MORE AT Google

Good place to meet with a friend. Tables not too close. Can hear each other speak. A pot of tea and a coffee cost £5

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Tracy Sandy . 2022-02-20

MORE AT Google

Went in when visiting my family. Friendly service Nd

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Toby Gillett . 2022-02-13

MORE AT Google

Great coffee and friendly staff

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Lindsey O'Neill . 2022-02-08

MORE AT Google

Quick, efficient and straightforward

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Jonn Sandon . 2022-01-29

MORE AT Google

Really not a fan. Costa coffee tastes terrible, its really noisy in the shop and with the Covid screens I find it really hard to make myself heard when ordering. Much better options out there, I would avoid.

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Ben Green . 2022-01-27

MORE AT Google

Nice enough friendly coffee shop. Coffee sometimes not very hot or at all strong no matter how many extra shots.

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nick needham . 2022-01-27

MORE AT Google

Not the best experience and the table was absolutely filthy. When my daughter cleaned it with a sanitising cloth, it was filthy. Food on the floor etc too

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Paul Twyman . 2021-12-18

MORE AT Google

Cosy clean busy, but a tad expensive £3 for a large cup of black coffee pricey

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Airzulu . 2021-12-16

MORE AT Google

+points ...nice and spacious good coffee - points.... overpriced sandwiches and cakes Normal Costa.

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Gareth Bayliss . 2021-12-13

MORE AT Google

Perfect coffee in a friendly atmosphere 👌🏼sometimes the staff are not enough for huge number of orders specifically in weekends

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Saba . 2021-12-12

MORE AT Google

This Costa has recently been refurbished. Looks a lot better now . Staff are quick at doing the drinks and getting the queue down. The better one in Stevenage out of the three.

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mike's . 2021-12-08

MORE AT Google

Only one size of coffee available with no explination.

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Nick O'Malley . 2021-11-25

MORE AT Google

Lovely hot chocolate with cream n marshmallows but needs to be slightly hotter

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Jules Simpkins . 2021-11-24

MORE AT Google

Met a friend I haven't seen in over a year. Great place to meet, relaxed atmosphere and lovely coffee

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Catriona Ewan . 2021-10-10

MORE AT Google

A relaxing and enjoyable place for coffee and a chat with friends

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Terry Dunn . 2021-10-09

MORE AT Google

Always a pleasant experience at this Costa. Great service and delicious food and drink.

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Hannah Schöbs . 2021-09-24

MORE AT Google

Very polite staff and nice coffee.

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Kathy Herbert . 2021-08-24

MORE AT Google

Not the friendliest service from the Romanian ladies, they should def learn some basic softskills. The toilet and tables inside were all very dirty and unattended. We asked for medium coffees, paid for medium coffes and got them small. When we told the ladies about the confusion they were very rude and rolled their eyes and started talking in their own language and make such a big deal about it like it was our fault. Really bad experience, put us off our coffees/cakes.

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Didi Locks . 2021-08-23

MORE AT Google

There three costas one in the new town in Stevenage one in the old town third in the roaring Meg retail park best times are 10am or 130pm 5pm onwards rest of the times it will be busy check on google search and type in costa Stevenage and you see how busy it mite be or not so busy live …. I recommend the services here and there hot chocolate and in the summer I recommend there extra cold milkshakes…

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Skyekray . 2021-08-10

MORE AT TripAdvisor

Very bad Costa coffee stevengate

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Desislav K. . 2021-08-09

MORE AT Google

It's Costa - what more can I say .

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Jacky . 2021-08-08

MORE AT Google

Pre ordered as in a hurry but only one drink prepared. No explanation at pick up point. When I finally asked where my other drink was I was told no coconut milk do you want something else? Made me late for work and the coffee they'd made was really bitter. No repeat business from me.....

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Tina Waghorn . 2021-08-06

MORE AT Google

Nice casual place for a coffee, it's a clean costa 👌🤣

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Sylvanian Mouse . 2021-07-29

MORE AT Google

Well ventilated. Latte was tasty!

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Tessa Stephenson . 2021-07-29

MORE AT Google

Really enjoyed our visit recommend it

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Ray Tyler . 2021-07-23

MORE AT Google

It's not Greek but it is coffee kinda false advertising I thought it'd be a Greek cafe but it's just a cafe

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tup som bong . 2021-07-15

MORE AT Google

Very smiley peeps and quick, bitterest cappuccino ever.

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Elmar Gultnieks . 2021-07-03

MORE AT Google

Service incredibly slow, probably need more than 2 staff on at busier times

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Rich Harle . 2021-05-23

MORE AT Google

Ordered a large Mocha for collection, got home to find I had an expensive Latte! How on earth can you get that wrong? Of course no answer on the phone and my only recourse is to reacted and stand in a queue which defeats the object of me pre ordering in first place!

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belgo38 . 2021-04-04

MORE AT TripAdvisor

Lockdown status: usual Costa stuff but without the seats and toilets. Went from empty to queuing down the road in the space of 10 minutes when I was there on a Sunday.

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Gary McMahon . 2021-03-21

MORE AT Google

Too good to go collection, socially distanced and felt clean and safe.

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julie paget . 2021-03-21

MORE AT Google

Long COVID queue was to be expected, but a little disorganised behind the counter, meaning the queuing took longer.

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Craig Hooton . 2021-01-01

MORE AT Google

Poor customer service. Not wearing masks whilst preparing drinks during covid. Staff seen sniffing drinks to check if drink was correct. Not aware of stock. Making drinks poorly using little or no ingredients (syrups) when unavailable.

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Malekmavet Gaming . 2020-12-27

MORE AT Google

Service slow, but the whole area was clean. Staff have two speeds, dead slow and stop

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Pennie Osborne . 2020-12-19

MORE AT Google

Service was slick and they have all the measures to keep you safe. Service was prompt and it felt warmly and cosy.

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Paul Darby . 2020-12-18

MORE AT Google

Friendly staff and a clean/sanitised shopfront. Covid safe in my opinion

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Johan Van Staden . 2020-12-09

MORE AT Google

The staff were miserable and very slow didn't get orders correct, worst service ever

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Caron Harris . 2020-10-10

MORE AT Google

It was the first time we have been in since the lockdown ended. It seems well organized and they seemed to have a good range on offer. The barista and I struggled to hear each other through the partition but we got there in the end.

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cath birmingham . 2020-10-06

MORE AT Google

Service was superb. Quick and sharp.

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Sobere Opusunju . 2020-10-03

MORE AT Google

Great service, quick delivery. not many tables and not in a rush to clear them otherwise would.of been 5 stars

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Richard Owen . 2020-10-02

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