Chequers in Stevenage

Terrible experience. Service appalling 19.00 booking and main food served at xxx . Starter - calamari served with alioli which had a piece of old calamari buried in the alioli. Staff member (with a terrible attitude) claimed that the calamari had dropped on to the alioli when dished up. If so, it would have been on top, visible and not covered with paprika! No apology. 20.30 we got a refund and walked out! Avoid this place. No apology!

Omg the food was amazing as was Maisey who served us, bed brisket sandwich to die for, and the chocolate orange bomb dessert. All of the staff were so friendly, Maisey was so polite and helpful. Would strong recommend this place and the staff to any and everyone.

I booked food here for after a funeral for a group of family and friends and was very happy with what was provided - nicely made sandwiches, chips and salad, very helpful staff and a nice quiet area where we could gather - was just what we wanted.

The food was amazing and we were served by the wonderful Maisey.

Maisey was a lovely host, food beautiful also

Wonderful dinner, the food was great quality. I had a pizza which was delightful, and beautifully cooked. Maisey looked after us and she was wonderful and so lovely to chat too. Hope spice girls karaoke goes down better next time!

We just enjoyed a delicious lunch with friends at the Chequers, Bragbury End. All the food was tasty and piping hot. I especially like the coffee and mini dessert option. (The fruit crumble is truly scrumptious, and just the right size to finish off). Many thanks to Maisey, our server, who was friendly and efficient, and looked after us very well.

Unwelcoming atmosphere and rude staff, but the Guinness was nice.

Cheesy mushrooms were lovely as always but the main course of chicken schnitzel and fries were effectively burned and tough

Lovely environment and great food

Lovely food, great service, staff friendly and helpful

Food was lovely and great value for money. Staff were very friendly and attentive

Really disappointing - I love the Chequers and the staff here are lovely, but a combination of issues on our latest visit means I don't think I can come back for the foreseeable. Firstly, the pub was obviously understaffed. Drinks took half an hour to arrive and beers came with massive heads. The time we were there was so long that as we were waiting for our deserts we were asked to leave quickly as the table they'd booked after us had already arrived! Not exactly the most warming of experiences... Nothing against those that were actually there - but management need to have a look at taking more people on. This obviously led to inconsistencies. Some food coming out cold, some bits missing and some bits wrong. For example, we asked for one scoop of ice cream and got given three. When we pointed this out to them, they said it was the right flavour and walked away - and we still got charged for three scoops. In total we had to reach out to staff and ask for corrections about three or four times during our visit. When it came to paying, I had a gift card that I had purchased through my workplace rewards scheme. When it came to redeeming the gift card, it would not go through on their system, and they told me there was nothing they could do on their end. This meant I had to pay twice for my £185 bill. They told me that I'd have to reach out to support over the phone and gave me a number - but when I went to call it was a dead line. So I'm a bit stuck on what to do now... I might have to request a chargeback with my bank.

Poor food quality for the price and asked for no chilli jam on burger but was served it anyway to someone who can’t eat chilli.

My friend and I came here for lunch on Friday. I chose the duck & hoisin sauce pizza. It was the MOST delicious pizza I’ve ever had!!! The service was great, staff were friendly and the restaurant had a nice atmosphere. Will definitely be going back!!

Really lovely traditional pub. The staff always friendly and helpful. Always have great food. We had lunch in the restaurant that was really busy but with a great atmosphere there, as staff stayed lovely throughout rush. Highly recommend.

Top quality service , food and environment, also dog friendly,

This place is the best, amazing food , great service , warm and welcoming environment. Top notch 👌

We turned up with slightly fewer people than we had originally booked a large table for, yet we were split across two tables. The barman was SO early into his training that he needed to have a pint of orange juice and lemonade explained to him by a colleague. I never found out what my soup was, but the bread was stale. My fish and chips was really good for a pub fish and chips. Astonishingly, they still added the service charge to the bill.

Once again, a perfect evening with great food and wine, and Emma was as brilliant as always, welcoming, warm and friendly. Always a pleasure to come to the Chequers even though we don't visit as often as we used to.

We often have food and a drink here - lovely pub and has become consistently good in recent months - Sam and the team are doing an amazing job and it’s busy again most days which is a credit to the team - keep up the good work! Thank you

Adam who served us was very friendly and helpful bought my Grandson who said it was a 5 star ++ and he loved the food

We love this pub but the food is a bit hit and miss. We've had some great meals and some not so good. Quite a disappointing Sunday lunch last weekend with overcooked meat and missing trimmings.

All 3 of us had the fish finger sandwich and the roll must have been stored somewhere cold. It was cold to bite and subsequently made the fish fingers cold and we left the majority of it. The chips however were piping hot and the desserts good.

Had a lovely meal here on 21st January. The pies are amazing. Maisie was a great waitress and really helpful. Would definitely recommend.

Excellent quaint place fora good meal

Nice cozy country style pub with a good range of beers.

Our waitress was exceptional, the food was delicious, what I hated about the whole experience and would never of booked, nor will I dine there again, is being told that, even if I could of eaten a three course meal, I was being timed, I had 90 minutes to complete this challenge, as my table was booked out. I was not told this when I booked. It put a whole spin on what would of been a lovely sunday roast, which should of been chilled and enjoyed - absolutely terrible when money comes higher than customer satisfaction. Least the Waggon and Horses give you 2 hrs. Not my ideal way to spend a Sunday and would not return on a Sunday.

Another 5 star visit! The best Sunday roast I have had in a while, trio or meats was superb. Thank you Emma for your non stop hard work and attention :)

Lol Very old world pub atmosphere. Quite economical too.

Had a meal in here midweek and was absolutely delicious especially the Hunters Chicken schnitzel so compliments to the chef for that. Love coming here and will continue to do so.

would highly recommend this gastropub, food and environment was really nice and the service by Susie was excellent!

Had a good meal and service was great.

We had excellent service as we were a large party on a Saturday afternoon after a family visit to the pantomime The food was really good and hot, the staff were all brilliant and went out of there way to help with anything Our main waitress Maisey was excellent, she is an asset to the business We will certainly be returning, couldn’t fault anything

Had take away for this beef roast from uber eats and I enjoyed it. Thank you

Excellent pub with delicious food, good choice on menu, good service at reasonable prices. Looking forward to our next visit.

Nice pub with open fire! Great food and service, a good night out

Really lovely family meal here tonight. Served by Maisey and Adam and Jake. Food was delicious and service was impeccable as always. Used my 50% off voucher so value was outstanding. Thanks to the team. Can't wait to come back

We had an amazing meal. Steak cooked to perfection. We were looked after by Maisey, she was amazing. Thank you, we will definitely return soon.

Lovely meal, brilliant service thank you

Suzie was amazing funny and professional. Great service. Food was ok

Service was friendly, professional and efficient without being too fussy. Food was very good, presented nicely and tasted good, you could tell it was all freshly cooked. Big improvement on a few years ago, will definitely visit again! Only slight disappointment would be that the log fires weren’t lit and it was a freezing, snowy evening.

Birthday lunch with the family new years eve.Lovely food everytime.All enjoyed our meals.

This place is a gem. Staff are always amazing and the food is great. Amazing atmosphere away from some of the other options around the town.

Very accommodating to dietary requirements and a delicious selection of food. Thanks to Maisey and the kitchen staff for making our team's Christmas meal so special.

Went for a Boxing Day dinner , altho I love the ambiance of this pub ,one of our meals was totally wrong,. pre ordered chicken nuggets for my grandson and was served chicken Breast , and my mum pre ordered a turkey Christmas dinner and got no stuffing or pigs in blankets , if they had run out they should of told us but being as the meals were all pre ordered they should of known the quantity required .

Warm welcome and food was great. Not rushed to leave.

Maisie was a very good waitress, polite and helpful

Festive menu was delicious. Maisey was our waitress and she was very friendly and attentive

Food was lovely, maisey was amazing and very friendly and very attentive

This place has a lot off potential. Very dog friendly. Lots of open fires. Good parking. Nice interior. But the food and service are absolutely dire. I had a burger which was described as a stake burger but was incredibly cheep and chewy meat. Much worse then a weather spoons burger plus the onion rings where missing. Fish was very dry and way overcook. We had drinks afterwards for around an hour and no one cleard the plates. Had a brownie which came out as a plate of mush just pure uncooked ingredient. Plus it's not cheep. It's not expensive but it's costly enough that you expect a decent meal.

The food was great, the atmosphere very Christmassy. Great crackers for a lovely first Christmas dinner of the season. Thanks to maisy, a great waitress. Merry Christmas.

We had a lovely evening. Suzi and Maisie who served us were very good, food was lovely. Thanks very much!

Our 35th anniversary had a cosy ambience with sumptuous food and excellent service.

Visited with friends for pre Christmas lunch. The service was slow and impersonal. We waited ……. and waited for our orders to be taken and for food service and for further service for drinks and coffee My salt and pepper calamari starter was tepid at best and was absent any hint of salt or pepper. Mains were ok but coffee was again tepid, all an indication the these items had been hanging around in the kitchen waiting for delivery to our table In all a two course lunch and coffee for four people took more than 3-hours Clearly more staff with more experience are needed to service the restaurant if things are to improve to an acceptable standard

Good food. Slow service but a great time.

Amazing service! We are looked after so well by Sam and The Team!

Called into Cheques for Sunday lunch… Wow 🤩 fantastic beef, roast potatoes, glazed carrots.. ordered extra pigs in blankets and Cheese cauliflower… Top quality, service was super friendly and speedy Gonzales….a big smile 😃 and will return for the Epic Sunday roast.. Enjoy 😉

Friendly pub, serving great comfort food. A favourite with the family. Lamb shank was very nice, served with a smile by Suzie Thanks.

Our waitress Suzie was fantastic

Lovely service and great food. Suzie was fantastic.

Unfortunately after returning to the Chequers for a lunchtime meal. We were very disappointed. I had steak pie and was unable to even cut the meat let alone chew it I returned the meal. I was offered another meal but by this time I was put off any food. My wife’s lasagna was burnt around the edges but she did eat it. I was refunded for my meal but I thought it would have been offered at least a complimentary drink. Alas we will not be returning

Everything was hard ! Flat bread you could use as a frisbee and a curry which the chicken was so hard it taste like rubber ! Least the dog will get a chew at the end of the night ! Also what the hell is wet hot chocolate ?

The staff are great, I like the food, the services is very organised.

Lovely service 👍Rachael 's Pizza is amazing no need to go to Italy😁👍

Lovely relaxed pub with log fire. Staff were very attentive to needs and food nice .

Highly recommend, jake and Rachel exceptional customer service. Dogs welcome and overall lovely country pub x

Great evening - lovely food and service.

Lovely old building, nice atmosphere, good food and drink selection, friendly staff

Great place with lots of history and excellent service (especially by the manager) who has taken this pub to new levels !!

Lovely time thank you Sam!!!. Truly Exquisite. Not a bad word to say about this lovely pub.

Great atmosphere - lively pub for Sunday lunch - 5⭐️ - Abby, Rachel & Emma superstars

Emma served us today and her service was perfect! Very knowledgeable about all the dishes on the menu!

Better then your average pub for food and especially the service from Emma. Food was flavoursome, plentiful and well presented. Will recommend this pub

Best customer service from Karen, Jack and Tony, the three for £12 was the best we’ve ever had

Haven't been to the Chequers for some time but thought the lunch menu looked good so thought we would give it a try but were quite disappointed with the service. We were taken to our table and given menus. Shortly after the waitress came and removed a vase of flowers on the table. We thought this was quite odd and rude. We were feeling quite cold so asked if we could sit anywhere warmer. We were told we can sit anywhere but will have to order from the bar. We moved nearer to the fire which was nicer. The waitress then came to our table and removed the flowers there too! We then went to the bar to order because she couldn't take the order - only remove flowers. The waitress was at the next table but said it's not her job to take orders at the bar so we had to wait until the bartender was free. We ordered from the set menu which was 2 or 3 courses. We weren't sure if we could eat 3 courses so thought we would start with 2 courses. They didn't tell us that if we don't order all 3 courses at the same time, the third course will be from the main menu, therefore double the price. When we went to order at the bar the bartender was eating his dinner opposite the waitress. The waitress told him he had to take our orders and he had to leave his meal so we felt sorry for him. Overall could do with some better team-work. Regarding the food, I ordered the fish-cakes from the lunch menu and it was quite small - 2 small fish cakes, a few halved baby potatoes and 2 broccoli stems. My friends had lasagne and gammon which was much larger.

Nice cosy place with great seating and amazing food 😍🔥👍

Attended at lunchtime with my husband for a welcome home meal. Found what we wanted on the menu after a pleasant greeting. Very well looked after by Mais and Lily

Excellent afternoon within a wonderful setting and great service. Warm welcome from Maisey and Lily in a polite and professional manner which made for a great lunchtime meal experience.

Lovely food, good value and excellent service from Anna and Maisey. The open log fire is very cosy and welcoming for a pre dinner drink in the bar

We was fitted in with no booking and they were very friendly

The menu was good as was the food - when it arrived. Very slow service especially between courses.

Awesome Pub, great team, and really lovely food. Love coming back once a month for our LEGO meet-up.

Good evening with friends, enjoyed the food, friendly atmosphere and helpful staff. Come here once a month and always good.

Great bar staff excellent manager .. would come again !

Had a really lovely family meal here ad a wake. Kitchen staff were given the info before but had an oops or two, but these things happen. The quality of food and service from the staff was superb.

Service was top notch. The food was really good, we were served by Tony. I must add, he went out of his way to assist me - my phone battery was running low, I was expecting an important call . With hope all lost I was pleasantly surprised to see Tony, charger head in hand coming to the rescue. It is nice to see and experience outstanding customer service. It's all about the nuances

Lovely food. Nice atmosphere. Very friendly and the waitress Maisie was a 10 out of 10, her hosting couldn’t be faulted, she couldn’t do enough to keep me and my husband fed and watered. Will be visiting again very soon. 😁

I live locally and have been going here over the years it's had its ups and downs particularly surviving the covid period and change of landlords over the years. I think it's a bit like marmite people really like it or they don't it's lovely inside particularly when the log fire is alight. Good outside area in summer. I tend to have the sea bass always consistent and the mini puds and hot drink partner has fish and chips or chicken both good.Drinks list is good. It would be nice if they change the menu occasionally but I choose the same thing mostly.anyway..

Lovely pub with a lovely cosy atmosphere. The staff are so friendly and welcoming. Had a lovely meal of macaroni cheese , garlic bread and fries and absolutely delicious My friend enjoyed her hunters chicken. Desserts were to die for. Plenty of parking , just a wonderful find for us and we will be back, Thank you for a great afternoon 👍🍾🌧️

Don't even bother!! - Turned up at 12.30, to be told they haven't prepped much and have taken a few meals off their limited menu. This is the 2nd time this has happened. Pure laziness from kitchen staff didn't seem that bothered and stood there shrugging shoulders. Shocking to be honest for this to happen twice and not just on a random occasion! Went to the Three horse shoes instead down the road and was greeted with a happy waiter with a full menu prepped and ready for us to enjoy! You are better off driving less than a minute down the road for a better service and food!

Don't even bother!! - Turned up at 12.30, to be told they haven't prepped much and have taken a few meals off their limited menu. This is the 2nd time this has happened. Pure laziness from kitchen staff didn't seem that bothered and stood there shrugging shoulders. Shocking to be honest for this to happen twice and not just on a random occasion! Went to the Three horse shoes instead down the road and was greeted with a happy waiter with a full menu prepped and ready for us to enjoy! You are better off driving less than a minute down the road for a better service and food!

A few good friends and I popped in for a midweek dinner. I had the steak (cooked by Ben) - it was quite possibly the most delicious steak I’d ever had! Cooked beautifully and seasoned to perfection. Rachael, Anna & Grace looked after me. Serving the most delicious gluten free beer in town! My friends and I can’t wait to come down again!

Table booked for 1.30 ordered at 1.45 starter arrived 2.15 after having to ask for it Then had to wait another 20min for main course which was cold The lamb would of been nice if it were hot Potatoes could not even get a steak knife to cut Vegetables were swim in water t the whole meal was in edible

Despite making a booking prior, we were told on arrival there was a 45 minute wait on food. The main courses was excellent. The starters were forgotten and the main was brought out first. When I asked where the starter was, no apology was given. I was then offered if I wanted the starter at that point. This was a birthday meal for my wife so I was disapointed.

My husband & I took 2 visiting relatives and we were disappointed with the overall experience. The fish cakes tasted little of smoked haddock, wth no new potatoesas advertised, the choice was chips or fries,the brie bites had very little filling, and the sea bass sauce was bland. Considering it was midweek there were shortages of lamb rump,eton mess and new potatoes.

Lovely lunch. Food was excellent and the service couldn’t have been more friendly or attentive. Will definitely go back.

the driver left it on the floor outside. Health and safety issues. you need to address this with immediate effect before I contact the authorities. I want a refund

Lovely Vintage Inns pub/restaurant. Very good food and service, would recommend and visit again.

Beautiful pub. Wish I had found it sooner. Friendly staff. Food was great