Costa Coffee in Warwick

Never send what I order. don't put the labels on the coffee all the time to indicate what milk. terrible. don't order fron here

Constantly late and never given what you ordered, always making substitutions instead of just cancelling the order or actually updating their menu to show what is actually available.

Unfortunately the worst take out I’ve ever received. Food cold. Lemon slice missing not in delivery but on receipt. Latte bitter as if the beans had been over cooked or burnt. Very disappointed

Had an Indian girl serve me earlier today milk tastes burnt and service was terrible , found she was very rude and argumentative when I complained about my coffee - terrible service and middle ground coffee

Coffees not labelled with milk preference, incorrect croissant sent

Very clean friendly staff and Pleasant to sit outside enjoying the views and freash air

awful, didn’t even give me my food that I ordered

I ordered two British Smoked Bacon Bap and Triple Chocolate Biscuits, and I got two Ham And Cheese Toasties and a Chocolate muffin, it wasn't what I ordered but the food was still good.

Coffee ☕️ yes. Brown sugar - no. I’d have thought this would be the sort of thing that would be fundamental. How difficult is it to get the basics right?

In my opinion the best coffee on the high street. Nice enough place.

Good for a quick coffee and a snack

Clean friendly place,nice coffee.

It's a Costa, you know what to expect and this is a pretty much the same. What I would say is I decided to have a "warm milkshake".. DON'T DO IT, it's horrible..very weird texture! Stick to cold milkshakes!

Coffee shop edge of shopping centre with some outside seats for summer

Just pop into shop for coffee and sandwich

No indication on coffee to milk choice

All the staff were very friendly and polite and my drink was served quickly and efficiently and was as usual hot & tasty ☕👌 Although the staff have changed over the last few weeks the newer ones were trying to make sure that experience that I received was still good and that the drink was just as hot and tasty as normal 👍👌

Nice coffee shop in the heart of Warwick.

Typical Costa. Needed a clean, but could have been worse. The toilet was badly designed

Nice barista. No drip coffee, but other tasty drinks available. Plenty of outside and inside seating. Only a few blocks away from Warwick Castle.

Always a lovely coffee shop to visit whilst in Warwick.

Lovely place, but barista got my order wrong 3 times, which was frustrating 🥲 but happy enough

Pretty dismal for what is a National coffee shop, staff very negative and we came in at around 10am, moaning about shortages of staff, no syrups and no takeaway cups other than large…. Drinks were ok, food was hot but service put a very low impression on the visit and if they tell everyone that comes in then the reality is visitors will stop coming. Not a great impression of Costa Warwick and maybe we should have tried Nero that is just round the corner…

Very disappointed Have stopped using this store I am an early bird And it never opens on time always late. Outside eating area always full of litter. Never looks nice when you arrive In the morning Some of the staff very scruffy And not in keeping with other stores

Used to be well worth a visit but in recent months has opened up to an hour or more late on a regular basis. Unkempt staff members lateness and dirty tables make the place unworthy of my custom. Many ex regulars now go elsewhere, in my case coffee 1. ( much better) What can the area manager be thinking about to allow this to happen? 🤷‍♂️🤷‍♂️🤷‍♂️

Nearly always very late opening. Staff generally unkempt. Dirty tables. Customer service virtually nil. Would the area manager please respond?

Was delivered a blueberry muffin instead of a chocolate one

One of the best costa's in the area. Happy and helpful staff, everywhere is nice and clean.

This coffee shop doesn't differ from hundreds of other Costas, you can find all over the country - the only difference is probably location, as it is right in the middle of Warwick's Old Town. I should rate it as average, however finally decided to increase my rating as I visited Warwick during sunny day in July and I was not able to find a free space in any other coffee shops in this area. Costa saved me from "non-caffeine misery".

Good service friendly delivery

Made the drink but missed out the boba

Just a standard Costa coffee shop

Great service, clean environment staff were helpful and kind.

A usual Costa Cafe, range of coffees and sandwiches and toasties. The space is quite large though, there is always empty tables and good for small or large gatherings. Good space for pushchairs and wheelchairs.

Coffee as expected at a Costa. Flat white was nice & hot. Staff couldn't have looked or acted any less interested if they tried, no atmosphere.

Always service with a smile and expediency. The coffee is great too.

Very nice seating arrangements and of course beautiful coffee

Spacious, friendly staff, did not wait for long for my order.

We called in here after leaving our car at the garage for service. Our porridge was hot and tasty and the coffee up to the expected Costa standard, i.e. hot and delicious. While we were there lots of people came and went, many of whom were greeted by name by the staff and who were clearly regulars. The whole place had a real friendly, community cafe feel, due to the welcoming staff.

Got served by Sophie she was really nice and professional

Costa is always quality, maybe a little expensive

Love Costa coffee No more to say

Great place to grab a coffee Warwick nice historic town!

Lovely place. The only thing which I don't like there is group of visitors which behavior was bad and affected overall atmosphere in coffeeshop.

This place was clean and inviting. Well organised and great coffee and toasties. Nice and relaxing.

Just a nice coffee on this occasion

Good coffee, great brownie, brilliant staff

Fabulous muffins and fantastic iced coffee and chai latte

Nice costa, very nice and helpful staff, lovely place to unwind

Took a really long time to find a driver.

Costa coffee. Does what it says on the cup. Good delivery time.

Good location in the centre of Warwick. Air conditioning good on hot days central for Warwick shopping. Friendly quick service.

Ett av alla dessa Costa. Inget dåligt och inget extra Snabb service med frågor pm mjölk i kaffet och såserna till smörgåsarna.

Great service, was relatively quiet for a morning coffee. I have the veggie roll with egg spinach and mushrooms. It was lovely. Coffee and hot chocolate both hot.

Alternative, overly priced coffee shop when Starbucks ain't in town. Staff lovely, coffee not to my liking but satisfactory nonetheless. Two visits over two days. I was able to hold my breath long enough not to be charged for it. Unlike Starbucks, Costa slaps a surcharge on non-dairy.

Substitution toastie (vegan?) Was not very nice, and a bottle of pop was missed from the order.

Ordered 2 toasties and received 1 toastie and a panini. Ordered 2 Frappe’s with light dairy swirl, 1 had light dairy swirl and 1 had cream. Finally how are we expected to drink our Frappe’s, no straws included!!

Received the wrong items didn’t even read the notes attached to the order Wind drinks and no refund do not use

I was missing a jubilee cake which is a shame since it was a very positive interaction otherwise

Food was cold items were missing and frappe had no cream took ages to deliver

MIssing an item from order but coffee was lovely :)

Food was missing again! And order was smashed to bits

Nice place with friendly staff clean and tidy good coffee.

Delivery time was great, unfortunately wrong cake was sent (still nice, just not what was ordered) and no straw provided for Frostino. Still tasty, though.

Nice place to stop for quick bite or a nice cup of tea

Think the drinks need to be made extra hot so they retain their heat once delivered - wasn’t very warm sadly

Mint drink was way too milky. Hardly any mint flavour.

Perfectly decent Costa, often half-full of the locals. Certainly not the fanciest of coffee places in town, but tried and true as a chain brand. Covid regulations observed, sanitiser available at the door, outdoor seating, etc. Very well trained and observant staff.

Lovely staff and great service

Produse de calitate,personal amabil și operativ, curat!

Always good service and a good mocha

I ordered a mocha, 2 lattes and a sausage batch, but got 2 cappuccinos instead of the sausage batch. Unable to contact Costa or Just Eat!

Great location and standard Costa experience nice friendly staff

Absolutely poor service from the driver. Kept getting lost even after speaking to him multiple times to give directions. Had to walk almost half way to the coffee shop to meet him in the end. 1 drink was half empty as had been spilled everywhere in the bag.

When the order arrived, it was missing my main meal, when i reported there was an issue, they would not help. poor service

Extremely hot coffee and not kind at all👎👎👎👎

First time back in this Costa for a while, different atmosphere with all the perspex barriers

The food was cold the driver was in a car yet took 11 minutes to complete a 4 min journey as our office is a stone throw away very very disappointing

Consistent coffee .. understaffed so ended up cleaning the table myself .. c'est la vie ..

missing food from my order again.

Very friendly staff good service 👍

Drinks and service were excellent.

Friendly staff and good drinks.

OK visit. Just the usual service, snacks and drinks.

Ok but £2 for a pot of tea is a bit much and the food seemed to be very expensive as plenty of cheaper places in town

Second day running they’ve got the order wrong! They’ve given me the wrong food today and also the wrong hot chocolate, called the restaurant three times no answer will NOT be ordering from there again!!!!!

Not what I ordered tried ringing 4 times and no answer!!

It was nice to be able to sit inside again. Great coffee but a little disappointed with toasted ham and cheese sandwich which was just a soggy bread on one side. Has quality dropped since business bought out?

Calming atmosphere even during the pandemic

Well packaged, still warm and great service.

Nice food. Hot chocolate medium sized but half full so was disappointed.

Ordered Chai Latte Large and Americano White Medium. Received both Medium. Caps were also mixed up.

Friendly welcoming staff, served with a smile. Best Ruby hot chocolate ever 😊

It was cold and the drink had spilt

Again a missing item, how difficult is it to check the order before it’s sent out? Fuming, £28.24 is a joke to not get my order.

Always lovely cakes and drinks. Thank god they are always still open during covid

items delivered were not the ones ordered. instead of a mozzarella and tomato panini and triple chocolate biscuits, got two tuna paninis.

It has been better, but still very good for a quick coffee!

Our local, friendly staff. Good hot chocolate

First class service, the staff are a cedit to Costa,