Costa Coffee in South Ribble

Was my first time in England and really wanted a coffee I don’t usually drink another drinks because I have lactose intolerance in S. Korea don’t usually have free lactose milk so that is why thinking in that I ordered Americano with extra 2shots (5 total) but I couldn’t even taste the coffee was just like water with dark color so I add extra 2 shots and finally it tasted as coffee 😂 and the cookie super dry… as barista this is an insult 😤😂

If you ever fancy just nipping out for an hour for a coffee, cake, toastie or whatever, then just pop down to this excellent Costa Oasis......... Always friendly, excellent service and staff always there to help......... We have gone there for years, particularly during the Lockdown period...........hence our naming it our little Costa Oasis....... Thank you all to the team........just keep on going......... Graham & Elaine

Coffee ok but other food on offer is stale and looks as if it has been in display for day. Not very clean either. Won’t be going again as staff are slow and ignore you, too busy chatting.

One word although I have to pad this out would be RUBBISH . Go to Starbucks unless you want cold bland food and rude staff - lost another customer

My wife visited this branch of Costa today whilst I did some shopping in a nearby supermarket. She queued to be served with our small, well behaved dog who was on a lead. After waiting in line for several minutes my wife got to the head of the queue and was informed in a very tetchy and unwelcoming manner that “you can’t have that dog in here”. Why wait several minutes before telling her this? Why have dog bowls outside if you aren’t dog friendly? Nevertheless my wife excepted this but reasonably tried to explain she was on her own and could she at least give her order and go and sit outside. The lady, however, simply continued to repeat robotically that she had to leave and wouldn’t take her order. A couple of nice customers stepped in on seeing how embarrassed my wife was and looked after our dog whilst she re-entered Costa and got served by the same miserable, rude and surly woman. In summary Costa on Buckshaw Village equals rude staff and nice customers. If I was you I’d pray you keep getting the nice customers because left to your staff you’d be in trouble at this branch.