Based on 554 opinions finded in 4 websites
Based on 554 opinions finded in 4 websites
Nº 122 in 263 in Crawley
Nº 23 of 48 Other cuisines in Crawley
Opinions
very fantastic coffee and food
Stephen . 2024-10-25
MORE AT Just Eat
Niki very welcoming! Lovely vibe 10/10
Daniel Ward . 2024-10-24
MORE AT Google
Driver went to Macdonalds for 30 mins after picking up my order to hedge his bets at the expense of my costa order which is now stone cold
Steve . 2024-09-15
MORE AT Just Eat
Totally a good place and area to enjoy your coffee. Wife shopping ?? Coffee time for U while waiting for her. It's located in the town center. Service is great. If U go to toilet, ask for code. Keep it up 💪🏽
Matahari Sun . 2024-07-09
MORE AT Google
Costa Coffee in the County Mall is the best! Wide choice of snacks, cakes, sandwiches, etc. The best Cappuccino in town. Great customer service. Good ambience. Perfect location. A vibey place to be in, I loved my food and the time spent there with friends. A happy 5 Stars rating 🌟 🌟🌟🌟🌟
Marion McGuire . 2024-07-08
MORE AT Google
Lovely Portuguese lady serving us very nice cozy place
Skreppatada . 2024-05-21
MORE AT Google
super friendly staff for foreigners (like me), you can ask for an Americano and they will still ask you if you want milk in it
Anelí . 2024-05-09
MORE AT Google
Friendly staff, was nice and quiet first thing so managed to relax and enjoy my cuppa
Michelle Angel . 2024-04-15
MORE AT Google
Have a lovely mocka and latte with my mum in the rain, thank you
Lord Liam Richmond . 2024-03-15
MORE AT Google
Ordered and paid for 3 items but only received 2 without any reason why?
User . 2024-02-24
MORE AT Just Eat
Nice coffee, good location and friendly staff
Krum Ivanov . 2024-02-22
MORE AT Google
This is one of the better Costa coffees with good service,very good food .Nice and bright with good seats inside, unlike some Costa coffee shops that are very gloomy once inside
Dawn Denton . 2024-02-09
MORE AT Google
All time great customer services, friendly staff and delicious coffee :)
sibel özdemir . 2024-01-22
MORE AT Google
I had a delightful experience at Costa, thanks to Luke's exceptional service. The hot chocolate shake he prepared was simply amazing, rich and satisfying. Luke's attention to detail and friendly demeanor added to the overall enjoyment of our visit. Highly recommend his service!
Rohit Joshi . 2024-01-20
MORE AT Google
Food took a while to be delivered.
Christina . 2024-01-02
MORE AT Just Eat
Rubbish drinks, overpriced And hates 🍉
Souheil Naser . 2023-12-21
MORE AT Google
Never again kept changing delivery time when it finally turned up with cold
Katy . 2023-11-04
MORE AT Just Eat
I have ordered two bagels and only one was delivered. I would like a refund
Holly . 2023-10-21
MORE AT Just Eat
Could not even get a simple order right...
Shivani . 2023-10-14
MORE AT Just Eat
Costa coffee is always warm never hot staff very polite and professional buy coffee ment to be hot no warm not luke warm it ment to be hot Unfortunately we have to live in a world off snowflack who can't handle a real coffee
jayceson Pferdmitfahrer kemp . 2023-10-12
MORE AT Google
Items missing from order… again
Marlon . 2023-10-07
MORE AT Just Eat
Missing the breakfast wrap as out of stock but didn’t think about sending something else ?
Hannah . 2023-10-05
MORE AT Just Eat
Not anywhere near as nice as other Costas as they have a different attitude than most as if they are too busy to assist when serving.
Julie Robinson . 2023-08-31
MORE AT Google
As always good service & amazing coffee
June Franklin . 2023-07-09
MORE AT Google
They're very short staffed this morning, but the staff are handling it like champs! So a bit of a queue, but the service and coffee (great flat white) made it worthwhile.
Stan2008 . 2023-06-30
MORE AT Google
Today (29/06/23 14:40), we went there for our regular drink. We were served by very rude, angry and mad staff. While she were preparing our drinks, she put her fingers inside our cups. This is gross!!! She is aware of health & safety requirements? So disappointed! We will never go back to Costa!
ASPX ASPX . 2023-06-29
MORE AT Google
Quite a busy store in Crawley town centre.
Robert Rodgers . 2023-04-25
MORE AT Google
I ordered at 7:04 it got here at 8 o’clock, £12 worth of stuff was missing and the tostie was cold
Amara . 2023-04-22
MORE AT Just Eat
Restaurant needs to check items before delivery!
James . 2023-04-18
MORE AT Just Eat
Sorry you keep sending me all these emails I was happy with the restaurants but present moment I feel let down and I'm not gonna pay extra money just look at a kebab when I have been with this contract just stay and what they did to me you have the die it's disgusting and then when I order food or male a breakfast I get a delivery driver saying I need to put the right number that is he asking on the cake after all these years and not gonna have two drivers come up and tell me that I'm in the wrong and I know I'm not in the wrong because I ought to my food I pay for it you take it off my card and you actually set delivery to my door well furnished green fish Palace and dries actually disgusting so sorry I have ordered this morning so please let me have my Costa Coffee and our sort something
Sarah . 2023-03-28
MORE AT Just Eat
This is the second time I’ve ordered something from here and the second time only half the order arrives. NOT HAPPY
William . 2023-03-21
MORE AT Just Eat
Good coffee, staff amazing, the gentleman who made the coffee was very enthusiastic.
Claire Keen . 2023-03-19
MORE AT Google
Good coffee and great delivery service thank you
Stephen . 2023-03-05
MORE AT Just Eat
Good food and great coffee and excellent delivery service thank you
Stephen . 2023-02-25
MORE AT Just Eat
Fantastic service thank you and fantastic delivery service thanks you
Stephen . 2023-02-05
MORE AT Just Eat
I love the environment! It's easy to work and get stuff done when sitting at the tables. The overall place is really clean and tidy and the baristas are amazing - super friendly and polite.
Jessica Goncalves . 2023-02-01
MORE AT Google
Great staff fast service manager lady lovely very polite nice person
Katelyn_my Life xox . 2023-01-26
MORE AT Google
Incorrect items delivered - vegan rolls instead of bacon. I want a refund.
James . 2023-01-25
MORE AT Just Eat
Fantastic service and excellent delivery service thank you
Stephen . 2023-01-22
MORE AT Just Eat
They have ordering and serving to a fine art. Didn't have to wait long for drinks
Lorraine Pateman . 2023-01-21
MORE AT Google
Friendly staff always happy to help.
Allie Gee's . 2023-01-20
MORE AT Google
Totally fed up I ordered a large cappuccino and it was only halfway not impressed
Debbie . 2023-01-17
MORE AT Just Eat
It was a breakfast with my grandson before he went to school at hazelwick had to be in the car
Sarah . 2023-01-07
MORE AT Just Eat
It was cold I'm hot chocolate when they put the bag out there a little couch it was cold and I lost my hot chocolate first time I've ever had to your service
Sarah . 2023-01-01
MORE AT Just Eat
The restaurant was advertised to be open until 6pm but called at 5.27pm and left a voicemail to say they were closed and to ask me to cancel my order. I then made other plans and then received the order at 6.10pm after ordering from elsewhere. The toaster wasn’t heated and was still in the packet.
Emma . 2022-12-27
MORE AT Just Eat
Shocking DONT USE JUST EAT. Three times in a row we’ve not had our order
Tanya . 2022-12-21
MORE AT Just Eat
Order was late plus missing items. Sandwich was cold.
Sarisha . 2022-12-19
MORE AT Just Eat
A nice coffee shop which from time to time runs out of supply's.
pYo cristi . 2022-11-25
MORE AT Google
Great customer service and very friendly staff know my order before I say it that's amazing customer service
dan owen . 2022-11-21
MORE AT Google
Great hot chocolate and the seasonal baked goods are very enjoyable. Plenty of seats, clean table and served promptly.
Tiffany Scattergood . 2022-11-19
MORE AT Google
Best place and best coffee why would you not come here
moggsy45 . 2022-11-18
MORE AT Google
Items missing from order which wasn’t particularly complicated. Shame as ruined a family breakfast
Steve . 2022-11-06
MORE AT Just Eat
Overall stars 3, because the toblerone latte was very watery. Nothing wrong with the service which was warm and friendly. The food was also good. Shame the lattes weren't up to the usual standards
Giuseppe Tammaro . 2022-11-06
MORE AT Google
Had a refurb since the last time I visited. They have removed quite a few tables and chairs. Clean. Service friendly and speedy.
Linda Amos . 2022-10-26
MORE AT Google
The coffee was leaking in the bag and was only half full the delivery driver did not drive carefully as the coffee was spilt everywhere this is unacceptable
Alison . 2022-10-09
MORE AT Just Eat
Just Espresso is ok in this coffee shop. Not good enough
IMN . 2022-10-05
MORE AT Google
The toastie was very burnt and rock solid.
Taylor . 2022-09-06
MORE AT Just Eat
Awww the best coffee I have had here.
Annemarie Oberholzer . 2022-08-15
MORE AT Google
Great early morning coffee. Clean and tidy shop.
Colin Hodges . 2022-08-08
MORE AT Google
Very good service and very good delivery service thank you
Stephen . 2022-07-31
MORE AT Just Eat
Fantastic service thank and fantastic delivery service thanks you
Stephen . 2022-07-24
MORE AT Just Eat
Yummy drinks, just what's needed on a hot day. And great delivery
fiona . 2022-07-17
MORE AT Just Eat
Very good service and very good delivery service thank you
Stephen . 2022-07-10
MORE AT Just Eat
Very good service and very good delivery service thank you
Stephen . 2022-06-25
MORE AT Just Eat
The coffee had spilled in transport
Tanya . 2022-06-21
MORE AT Just Eat
The floor was dirty with stains and rubbish, some of the tables were not clean and bins not emptied with a moderate level of customers and 4 staff that appeared not to be doing much. Not a standard Costa is usually known for. Quite displeasing with the experience.
Phil J . 2022-06-04
MORE AT Google
Very good service and very good delivery service thank you
Stephen . 2022-06-03
MORE AT Just Eat
Great coffee and pastry but the key thing is that one can enjoy this outside in the sunshine. Great service and lots of interesting food to enjoy.
Arnar123 . 2022-05-27
MORE AT TripAdvisor
For me it's the best coffee shop.
stewart hay . 2022-05-22
MORE AT Google
Staff slightly miserable but really clean
Paige Ingram-Huson . 2022-04-30
MORE AT Google
Very good service and very good delivery
Stephen . 2022-04-24
MORE AT Just Eat
I can’t believe again my food is not been delivered!!!
Jessica . 2022-04-18
MORE AT Just Eat
Very good service and very good food
Stephen . 2022-04-15
MORE AT Just Eat
The toastie and the coffee were both cold!
Donna . 2022-04-12
MORE AT Just Eat
Nice coffee with lovely friendly service!!!
Dani Nikolova . 2022-04-06
MORE AT Google
Did not receive my order at all! Very disappointed! First time this has happened with Just Eat!
Carol . 2022-03-18
MORE AT Just Eat
The bap was either completely stale or left in the oven for too long as was rock hard and the drink was missing the top half. Very disappointing
Holly . 2022-03-12
MORE AT Just Eat
What a lovely coffee I had today excellent thank you Callum and Matt for helping with my odd request
Michael Craven . 2022-03-06
MORE AT Google
Normally give higher ratings for costa but this particular costa feels cramped and customer toilet out of order
jason baker . 2022-01-15
MORE AT Google
It was still hot and fall amazing thank you
louise . 2022-01-14
MORE AT Just Eat
Forgot to put milk in the coffee
Dylan Bowers . 2022-01-12
MORE AT Google
Really nice service from this store, have been provided with additional chocolates on delivery and a babychino as asked for in the notes! Great service and makes my little boy happy that he has a ‘coffee’ too! Thank you!
Sophie . 2022-01-07
MORE AT Just Eat
Mint frostino spilled in the bag on the way to my house. Wish there was cling film around the container so that the accident could have been prevented. Otherwise, everything else was up to par.
Cheryl . 2021-12-31
MORE AT Just Eat
Nice place to work, frendly bunch of bloke's
Michael Pincham . 2021-12-10
MORE AT Google
Very friendly and good service.
Paul Moxham . 2021-12-09
MORE AT Google
What can you say it's a Costa. It has all the normal food and drinks. However, if you want a drink slightly different depending on the person you get it isn't always 100% right.
Amanda Scott . 2021-12-09
MORE AT Google
Nice coffee served quickly and at the correct temperature, which doesn't happen very often.
Joanne Trollope . 2021-11-18
MORE AT Google
Was inside the mall upstairs in the food hall,a bit busy,but got a table,,staff were pleasant and quick
Gary Mather . 2021-11-18
MORE AT Google
The packaging was not very good
Neil . 2021-11-08
MORE AT Just Eat
Tuesday morning 5th October and we visited this popular branch of Costa in the centre of Crawley. It was rather pleasant day and the sun was shining and the seats out the front in the Square were all occupied, we found a table indoors. We ordered two flat whites which were £2.90 each. At this point there were only 2 guys working behind the counter and it was all a bit chaotic. While waiting for the coffees another customer approached the counter and asked for a cloth to wipe his table down, not good when that happens. While drinking our coffees, two other members of staff turned up behind the counter and started chatting to the other two members that were already there adding to the mayhem. In fairness one of the extra staff did go and wipe down the table for the customer. Our coffees were as we would expect in Costa. As we left we cleared our table and left the empties on the counter, so another customer could sit at the table, did not seem to be a priority for the staff.
David D . 2021-10-06
MORE AT TripAdvisor
Gave me cows milk when I asked for almond, ended up having to be sent home from work!!
Rio . 2021-09-13
MORE AT Just Eat
The panini was hard and crusty and not to t he standard of when ordered in shop
Marie . 2021-08-27
MORE AT Just Eat
2 of the items were wrong (caramel shot missing from iced coffee and milk added to tea when ordered without) and the chocolate shortbread was placed next to the tea so it melted!!
Karen . 2021-08-13
MORE AT Just Eat
Order was missing a drink and a food item
David . 2021-07-21
MORE AT Just Eat
Driver was very polite and excellent
Loren . 2021-07-19
MORE AT Just Eat
The driver was so friendly and everything arrived as I had ordered. Thank you!
Zara . 2021-07-19
MORE AT Just Eat
Great hot coffee just what we needed
Caroline . 2021-07-04
MORE AT Just Eat
Ordered 1 large hot chocolate and they can't even fill the cup, definitely stopping buying from here
Patrick . 2021-06-13
MORE AT Just Eat
Super quick delivery and lovely coffee
Lauren . 2021-06-06
MORE AT Just Eat
I was perfectly happy with the delivery. However the restaurant mucked up my order which is annoying.
Barbara . 2021-06-04
MORE AT Just Eat
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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827 Opinions
Ordered a breakfast deal and they didn’t pack the food item and the drink was the wrong size , pathetic
27 Opinions
The best café in Crawley. Staff are friendly and helpful. Their cheese omelette is superb and the best I've had anywhere. Wide range of other breakfasts and lunches. This is my go-to café and I'm never disappointed. Very popular with locals. Highly recommended!
4 Opinions
I'm a regular here, but don't let that put you off my recommendation. This place is now open 24 hours which is great when you finish work at around 00.30 and need some good grub. The Scooby Burger is the one to go for if your hungry (you won't be hungry afterwards) at £8 it's a bit steep but good for what you get. Recommended defo
41 Opinions
There was rubbish on floor like crisps, Normally it would be a good idea that when the tables are cleared and there is stuff on the floor it should be swept at the same timthe tables are cleared Dish washer still not working so customers were served with a cup and no saucer and a teapot
116 Opinions
None of the plug sockets were working, couldn't find one to charge my phone while having breakfast after a long flight. The lady at the till was not helpful at all. Disappointing.