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3.5

Based on 374 opinions finded in 2 websites

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Nº 253 in 339 in Tonbridge and Malling

Nº 65 of 80 Other cuisines in Tonbridge and Malling

CUSTOMERS TALK ABOUT DISHES WITH..coffee

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Team is always polite and friendly, amazing store amazing coffee

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Reece Menday . 2024-10-10

MORE AT Google

Very friendly, welcoming staff. Great cup of tea considering it is a coffee shop

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Lorna Goldup . 2024-10-06

MORE AT Google

Nice big Costa, plenty of seats outside, good range of food and drinks

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Paul Brookes . 2024-08-08

MORE AT Google

Coffee up to a high standard, but sadly parking company designed to generate as much revenue as possible in fines. Only suitable for takeout.

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Mark G . 2024-08-05

MORE AT TripAdvisor

Good coffee but sadly only suitable for take away. Car park is run by a company designed to generate maximum return possible via fines.

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Mark Gadsby . 2024-08-05

MORE AT Google

I went to the tonbridge costa this morning to get a peach iced tea it was made I went back to my car went to take a sip and then saw these black bits.. when I looked more closely they were dead ants! I went back in and showed the lady she did say sorry and re made the drink but felt that I was being judged for bringing it back to them not happy really

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Chloe H . 2024-07-23

MORE AT TripAdvisor

Quick service and Costa quality.

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Katie B . 2024-04-09

MORE AT Google

Dropped in on the off chance and was pleasantly surprised. Met with a smile and a "good morning" at the order point. The coffee came quickly, was extra hot as ordered and with a thank you and smile from the barista. Would not hesitate to come here again!

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Russell C . 2024-03-03

MORE AT TripAdvisor

Visited as were in vicinity and were thirsty we had hot chocolate which was very nice and chocolatey

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Ronald Craft . 2024-02-27

MORE AT Google

Fast, friendly & efficient. Immaculately clean. Always properly & adequatly staffed. Great standards, knocks spots off its competition.

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Martin H . 2024-01-30

MORE AT TripAdvisor

Since Costa recent advertising I longer enjoy using that company.

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Simon Ashworth . 2024-01-13

MORE AT Google

The coffee and snacks were up to the usual good Costa standard. Plenty of seating available and free wifi.

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Geoff H . 2023-12-13

MORE AT TripAdvisor

Friendly efficient service. Food and coffee was good.

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David Turner . 2023-12-10

MORE AT Google

Free parking available. Inside and outside seating. Plugs for ur chargers. Always nice to sit and have a treat after shopping

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Noor Hassan . 2023-11-12

MORE AT Google

So busy this lunchtime but they steadily moved through the queue and kept tables clean as well! Well done!

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Jane Haselden . 2023-11-04

MORE AT Google

Really nice place. Staff really friendly and the toilet were spotlessly clean. Highly recommend

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A Lady . 2023-10-26

MORE AT Google

All very nice and predictable but my goodness, it's so NOISY! Coffee grinders, ice grinders, refrigerators... all combine to kill conversation! Do others notice that too? Or is it just me being a GOM?

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Gordon Hill . 2023-10-08

MORE AT Google

No food, just coffee. Very welcome.

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j v . 2023-10-04

MORE AT Google

An excellent pop in place for a quick snack. Overlooks a Halfords, so not a quaint tea shop, but a nice atmosphere nevertheless.

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Yvonne Letchford . 2023-08-30

MORE AT Google

Really lovely experience at this Costa. (Others could learn from this one) Spotlessly clean, with efficient, fast and friendly staff and the best flat white I've had in the area. Thank you 😊

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Sarah Lamey . 2023-08-02

MORE AT Google

Daniel sure knows his coffees. Amazing!!

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Howard Crookes . 2023-07-30

MORE AT Google

It's always a nice stop when I get a craving for a toasty.

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Karen Scheffer . 2023-07-12

MORE AT Google

Friendly staff, didn't have to wait long for food and drink to be ready. Drink was tasty and the panini was nice apart from some weird onion or something in it.

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Natalie Arnold . 2023-07-11

MORE AT Google

Always very kind with us! Thank you. ♡ P.S.: My daughter love the Brownie there! )

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Tina . 2023-07-04

MORE AT Google

Mentions WIFI available on the door, they do not have WIFI - unable to work from there if needed

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Coral Salter . 2023-06-27

MORE AT Google

Service very slow, only two staff on that we could see.

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Adrian Tullett . 2023-06-25

MORE AT Google

Persistant staffing issues so often closed or on short hours. When it is open it might as well be closed as service is rarely with more than two people who interact more with each other than customers.

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Bryan Allworthy . 2023-06-23

MORE AT Google

Weird customer service. Strange my coffee was made with Bob milk in a costa. I went back to pay for 1 water and they were at back room chatting all 3 of them. So I given up afterwards I just left

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Opinionated Visitor . 2023-06-01

MORE AT Google

Usual perfect coffee and service

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Andy Thomas . 2023-05-28

MORE AT Google

Pretty good, standard Costa. Staff very friendly and helpful. Food was served very quickly and drinks were of good quality. My consistent issue with Costa is the cost, over £20 for two drinks, two smoothies and two pieces of cake and a small pizza is expensive but I suppose it's what you expect from Costa.

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Joe Mcandrew . 2023-05-27

MORE AT Google

Is this place ever open? Today it was staff shortages, previously they’ve had no milk and no ice. Card machine rarely works. Please close so we can get a decent restaurant in there.

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Clair Meredith . 2023-05-21

MORE AT Google

it’s very hit and miss and that’s if it’s open ! staff can be a little rude but has had a fast staff turnaround drinks are over all yummy cafe it’s self is clean and tidy wifi doesn’t always work and the store is a dead spot so don’t expect signal untill your outside being refurbished at this very moment , so hoping it will be a lot better after

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Cheeky cherries Face painting . 2023-05-21

MORE AT Google

Gasping, needed my caffeine first and a quick niddle. Relaxing 😌

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Jim Hallinsn . 2023-05-19

MORE AT Google

Often fails to open according to opening hours.

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Jonathan Smith . 2023-04-29

MORE AT Google

Best costa for miles well done guys and gals

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Sara Barker . 2023-04-28

MORE AT Google

Staff walked away to sort waste bin as i thought i was going to be served. Didn't wash their hands before attending to a customers toastie .GROSS !!

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Claire Davies . 2023-04-20

MORE AT Google

The staff are so friendly and polite in this store quick and efficient all round awesome experience thanks girls

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Carlo Ioquaniello . 2023-03-29

MORE AT Google

Costa, or whoever runs this location needs to grab it by the scruff of the neck. Understaffed, so often that most of the time it's takeaway only. When you can sit in, the tables are dirty and the seats have yesterdays food on them.

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Dominic Potts . 2023-03-27

MORE AT Google

Very poorly managed. Had to wait to even place an order at the till at 8am! The staff in the Costa in the town need to come over and show them here how to run a cafe

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kevin costello . 2023-03-27

MORE AT Google

Not always open when they are meant to be. Also allow you to order collection via the app then stay shut all day. When you then go the next day they tell you to email Costa, no apologies.

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William Kent . 2023-03-26

MORE AT Google

Walked for quite a while to get to this Costa shop. I was looking forward to coffee and some breakfast, and the usual relaxed and cosy atmosphere of a Costa coffee shop. I was quite disappointed to find a note on the door, saying “due to the shortage of staff, we offer only takeaway items.” There was another note informing clients that the wi-fi did not work. I looked inside, chairs piled on top of each other, no staff to be seen. The place looked like a ghost town. I wasn’t sure if it was even open (8:45 am). I didn’t even bother trying the door. Quite disappointed, I headed straight to Waitrose’s cafe, where I was totally blown away by the quality of food and coffee over there. I don’t think I will be heading to this particular Costa in the future. There is a much better alternative nearby.

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Nick Vassilev . 2023-03-14

MORE AT Google

Never opens on time. The staff look at you through the window like you’re crazy for trying the door even though they should be open going off the times on the door.

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T R B . 2023-03-13

MORE AT Google

Great location, nice interior, worlds worst Costa? Barely ever open for several months now due to broken down coffee machines, water leaks, short staffed, alien invasion etc. Closed early, never open, only open for takeaway the lottery goes on (and on). If you're lucky enough to actually buy coffee, the last few occasions the service has been plain rude.

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Kiver Russell . 2023-03-10

MORE AT Google

Good coffee , friendly staff , but they have problems with the coffee machine to often PS: last 2-3 weeks always shortstaff problems always closed

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Cezar Bobe . 2023-02-24

MORE AT Google

Had a wonderful morning coffee here.

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Gareth Jones . 2022-11-01

MORE AT Google

Typical Costa. View is of a car park.

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David . 2022-08-14

MORE AT Google

we use this costa regularly and staff are always friendly place is immaculate (toilets too) coffee is always consistent (burnt beans ) this shop has never burnt the beans highly recommend

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cherry boxwell Adventures . 2022-07-12

MORE AT Google

Coffee machine broken no hot drinks asked for a porridge with milk given one with water asked for milk and was told I couldn't as it was vegan .explained I wasnt but they said the cant cross contaminate ..after asking for the manager he said you can have a normal one which I did PC gone mad and customer service very poor

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Iain Thomson . 2022-06-30

MORE AT Google

Great service, really good range of coffee available and staff are brilliant. A nice chilled out atmosphere and decent seating.

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Harvey Winter . 2022-06-27

MORE AT Google

Absolutely amazing staff. Very friendly. Place is spacious with lots of tables but some products like Cold Brew is not always available.

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Rafael Niebylski . 2022-06-19

MORE AT Google

sullen staff, got the order wrong. high time I bought a coffee machine

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Matthew Haverty . 2022-04-30

MORE AT Google

As always great coffee and friendly staff.

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Caroline Marshall . 2022-04-25

MORE AT Google

Convenient location and nice staff

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Maryam A. Ahmed . 2022-04-18

MORE AT Google

Fast service..helpful staff..seating bit tired.

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Nicky Harman . 2022-03-07

MORE AT Google

We went on the 23rd Jan 2022. This coffee shop is clean compared to other Costa coffee shops we have been too. I would like to say the man making the coffee that day ,took his time and made a good coffee.

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James G . 2022-01-24

MORE AT Google

The food was very nice, its just a shame about the miserable staff!!

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Deborah Bennett . 2021-12-01

MORE AT Google

Coffee was good,same as any other Costa. Shame the premises are dirty and in need of good clean up..

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Kevin Hider . 2021-11-18

MORE AT Google

Friendly service and great coffee

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Allan Richards . 2021-11-01

MORE AT Google

Coffee great but service very slow.

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Sue Howe . 2021-10-13

MORE AT Google

Good friendly service, though my wife suffered from an upset stomach after eating here

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Peter Zehler . 2021-09-19

MORE AT Google

I stopped off here for the first time; fantastic flat white and muffin. Well done Costa. Plenty of outside space too.

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paul f . 2021-08-28

MORE AT Google

Went after "freedom Day". Great drinks and warm atmosphere, but most of seating cut off due to restrictions. As a result, it was hard to find a seat.

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Kyle Sewell . 2021-07-26

MORE AT Google

Coconut hot chocolate to die for

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Emma Powsey . 2021-07-19

MORE AT Google

Lovely to be able to sit in for the first time in a long time.

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Alistair Pyke . 2021-06-27

MORE AT Google

Always excellent friendly service and the coffee is very good

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Robert Salisbury . 2021-06-24

MORE AT Google

Desperately slow service. Always.

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S S . 2021-05-17

MORE AT Google

Take away only at present but very helpful toilet is open which was kept lovely and clean.

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Clare Webb . 2021-04-29

MORE AT Google

I spent a lot of my adult life in Cosgs and SBs. Must afmin the cappuccino here is among the best I've ever had.

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Harry Green . 2021-04-24

MORE AT Google

Friendly, helpful staff at this Costa in Tonbridge. And great to be able to sit outside and enjoy a coffee in the early morning sunshine :-)

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Martin Guy . 2021-04-24

MORE AT Google

At 2 mins to 5pm was told they were closed!!!!

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Bob Coffey . 2021-03-16

MORE AT Google

The staff at Costa are really good and the coffee is great!!

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janis davidson . 2021-01-17

MORE AT Google

Just love the coffee, would help if staff at this one could smile occasionally, love the grub as well 😊

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Sarah Howard . 2021-01-16

MORE AT Google

Just ordered a mocha coffee Had to pour it away as it was jus yuk ! Didn't bother to go back as it's Boxing Day

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ethan davis . 2020-12-26

MORE AT Google

Very difficult to hear when the staff are speaking to you because of the noisy coffee machines and acoustics.

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Janet Swain . 2020-11-24

MORE AT Google

Firstly, I had to repeat my order several times. Then I was given a medium hazelnut latte when I ordered a large. I then got told “that is a large” when it was not! I was then offered cream for my mocha, I said yes. I got my latte back and then a member of staff was extremely rude and stated that next time I should pay for cream! Yet I was asked after I paid. I then noted that they had poured the MEDIUM LATTE INTO THE LARGE CUP!!!! DISGRACEFUL!!!!! We waited OVER 10 minutes for our coffees to be made and there were four staff! Two of which was just wandering around doing nothing!!!!! The way I was treated, the service was SHOCKING!!!! Teenagers behave on a better way. I doubt I will ever return to this store!!!!!

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N V . 2020-11-15

MORE AT Google

Sadly I forgot to ask for for the drink to be hot.

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Ray Cooper . 2020-10-24

MORE AT Google

Lovely hot chocolate and chocolate twist. The toasties are fab, too...

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drtimsmith . 2020-10-17

MORE AT Google

Coffee ok, toilets are disgusting

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Arran Nicholson . 2020-09-15

MORE AT Google

Clean shop. Friendly staff. Clean toilets. Easy to access and sit with buggy.

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Jennifer . 2020-09-01

MORE AT Google

Team doing a great job with distancing, handgel, perspex barriers, seating people and cleaning tables

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Ansgar . 2020-08-19

MORE AT Google

Lovely Costa - polite service, comfortable seating and very welcome air-con. Nice to meet friends and have lots of available parking.

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Major SnowBeast . 2020-08-13

MORE AT Google

Not cyclist friendly. Refused to fill bottle suggested I use tap in toilet.

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Peter Russell . 2020-08-12

MORE AT Google

Lovely place good staff and nice drinks

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wayne vidler . 2020-08-02

MORE AT Google

Always first class service and coffee, safely organised with regard to covid too

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J . 2020-07-18

MORE AT Google

It was alright but wasnt a 5 star ting

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Flik B . 2020-03-10

MORE AT Google

Nice staff, fast and friendly. Menu a bit limited, hopefully Coca-Cola will expand it when it's theirs.

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Paul Johnson . 2020-03-09

MORE AT Google

Good selection of hot drinks and snacks Friendly helpful staff and service Slow to clear the tables and gives the impression it needs a clean up Popular with mothers and toddlers Plenty of free but limited time parking

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Michael Muir . 2020-02-16

MORE AT Google

Coffee break whilst out shopping.

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Christine Reid . 2020-01-21

MORE AT Google

Friendly staff, quick service with a selection of snacks. Outside seating for the warmer days.

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Christian Hill . 2019-12-31

MORE AT Google

What can I say.... it beats all the other coffee shops into a corner. Well done Costa!

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Ryan Waterman . 2019-12-03

MORE AT Google

Great coffee and place to meet up

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C c . 2019-11-06

MORE AT Google

Horrendous. Wont be going back....

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Mark Delves . 2019-10-20

MORE AT Google

Good coffee, and worth a pit stop

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John Shaw . 2019-10-17

MORE AT Google

Well done Jack and all the team excellent service and friendly as usual keep it up 👍😀

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Terry Guthridge . 2019-10-09

MORE AT Google

Standard Costa fare. Nice, bright and buzzy atmosphere though.

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Neil Johnston . 2019-09-18

MORE AT Google

Standard Costa but quite big, so it's easy to get a table. Free parking area outside which is excellent

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Joanna . 2019-09-04

MORE AT Google

Polite and friendly nice atmosphere...

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Julie Lux . 2019-08-23

MORE AT Google

Tonbridge Costa on the industrial estate is never very well stocked. Staff aren't the friendliest

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Kayleigh Mcdonald . 2019-08-16

MORE AT Google

Love Costa especially special roast

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Victoria Simmons . 2019-07-29

MORE AT Google

Standard coffee shop. Nothing special.

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Christopher Christoforou . 2019-07-25

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