Copper Kettle Tearoom in Northumberland

Been here several times. Just called in for a drink. A couple with the hairiest German Shepherd we have ever seen were at a nearby table. Lovely dog. What I didn't like was that a waitress went to the table and hugged and stroked the dog. I followed her to the counter to pay our bill and saw her putting some cake on a plate using her bare hands. No way did she wash her hands but also must have had dog hairs on her clothes. This is not right! Will not be coming here again!

Popped in today for coffee and cake. My daughter is allergic to egg, peanut and sesame so when we saw vegan scones on the menu she was pleased. There is also a sign in the waiting area noting to inform the team of any allergies or intolerances so we were hopeful…. However quickly we found out there were no vegan scones today. Asked what cakes/bakes my daughter could have to be told she couldn’t. There was a rocky road and caramel shortbread on display so I politely asked what they contained but the waitress wasn’t really interested and just said she wouldn’t risk it, there was no effort whatsoever to try and find out what the ingredients were or to explain why she ‘wouldn’t risk it’s. My daughter was clearly upset, so not to make a scene I went to speak to the team out of view of my daughter and asked whether the cakes were homemade or bought in as I was hoping I could check the ingredients and make a decision on whether she could have anything. The waitress explained that as they were ‘severe allergies’ she would not offer anything. I politely explained that no-one had actually asked what her allergies were or the severity but she said ‘they were nut and sesame and so many- so severe!’ I completely understand there may genuinely have been nothing that my daughter could have (and if I thought it was because they were trying to keep my daughter safe I would have been grateful) but it was the attitude as to how we were spoken to and the impression we were given that we were an inconvenience that was disappointing. She already has a complex about her allergies as it makes her feel different and responses such as this don’t help. The final word from the waitress was, ‘well we are busy, so….’ And she walked away. There are plenty of local cafes that have such a helpful attitude to allergy but unfortunately I would avoid this one. Such a shame as otherwise the cakes and drinks were lovely but unfortunately I struggled to enjoy it as I

We have visited twice this week and enjoyed a variety of sandwiches: crab, prawn and beef. All were absolutely delicious, fresh and very filling. We also treated ourselves to a cream tea between us which was divine. Light and delicious warm scones, home made jam and plenty of cream. It was a good job that we walked there and back from Seahouses! Prices seemed very reasonable to us and the ambience was lovely - we sat outside for one visit and inside for the other. The staff really could not of been more friendly despite being rushed off their feet. They were efficient, we didn’t wait long for our food or drinks, and they were full of smiles and warmth. We did see one couple trying to trip them up with clever comments but the staff coped well and were really polite. Most customers were friendly though and, like us, were enjoying themselves. This little gem is one of our go to places when we visit Northumberland and we’ll visit again.

Best cream tea I've had in ages. Freshly baked scones just as I like them and the home made raspberry jam was delicious. Friendly staff and atmosphere was a lovely mid-point on our walk from Beadnell

We come here every time we visit Bamburgh and always enjoy our visit. We usually have the soup and cheese scone but opted for sandwiches. We had a cheese and onion toasted and a beef and horseradish sandwich with a giant pot of tea. Not sure why but this place seems to have lost its charm that it had previously. We were a bit disappointed that they had no crab sandwiches. The food was good but not as we remember it to be and as every where the prices had gone up to around 7.50 for a sandwich on brown bread. The side salad was soaked in drizzle and had a mountain of cress on the top of it. It was just ok we would say and maybe we were expecting too much as we had happy memories of this place in the past.

Busy windy & chilly day so the pace was packed, however, the friendly staff accommodated the two of us and three dogs in the courtyard - great coffee & toasted tea cakes! Food looked great, reasonably priced & quick service

Luscious crab sandwiches. Tasty cauliflower and mature cheddar cheese soup. Pleasant friendly sta ff.

We had cream teas here after visiting Bamburgh Castle. The scones were warmed so really brought out the flavour. We had the fruit scones. Lovely tea too. It’s a quirky building with alcoves and it felt a bit restrictive / wedged in at the alcove table we sat at. It gets very busy so reserving a table would be a good idea. There is also outside seating/ tables offering more room.

Lovely welcome by the manager - great cuppa, smashing tea cakes with jam. Friendly staff. Clean. Looks popular with locals too.

Having a pot of tea and scones at the copper kettle whenever we are In Bamburgh is a family tradition for us. The scones are good (although not the best I’ve had) generously sized and served with real clotted cream. For lunch the homemade soup and cheese scone is a tasty option.

Went for lunch on a rainy day - had to wait for a table but not for too long. Everything we had was delicious - homemade cauliflower and mature cheddar soup with a warm cheese scone (the in-thing nowadays?), a beef, horseradish and melted cheese toasted sandwich with thick slices of succulent roast beef that looked to have been cut from a joint rather than thin-sliced packet beef, salad accompaniment, coffee and hazelnut cake - and all the beverages also great! Service is efficient and helpful - staff very busy but operate a slick operation. Do not go to Bamburgh and miss this wee gem. It’s fabulous!

This place promised way more than it delivered, we had to wait to place our orders and then had a fair wait for our food which when it arrived was nothing special although unfortunately the soup was cold so it had to be re heated , basic error ! Toilets not great….. really Needs to up it’s game ….

Great afternoon 'tea' which comprised of two coffees and a plain stone with raspberry jam snd clotted cream. Scone was freshly baked, warm and lovely, coffee was great too. It was like stepping back in time to a traditional tea shop from a black & white movie

Such a disappointing visit a week ago when we were in Bamburgh. The lovely “traditional tea shop” atmosphere we’ve previously experienced seems to have disappeared and the unique history of the building is no longer included on the menu. Staff were unwelcoming, hardly smiled and seemed disinterested in us or in other customers. The cakes were rather dry & heavy - distinctly average. We saw two couples walk out after waiting over 5 minutes to be seated because they were totally ignored by staff who were walking to & fro and we saw an elderly couple sent to sit outside because the only place available inside was a table for four. This used to be a highlight of a visit to the village but it seems to have lost its way. Such a shame!

Been here twice, first time for a coffee, second time for the cream tea. The staff are accomodating and super friendly. Dogs are allowed which is a bonus. The cream tea was absolutely fantastic. Great value for money.

A very busy tearoom, about one of the only things to do in this place. Lovely staff, nice menu offering gluten free stones. Well behaved dogs welcome, good for a nice treat. Nice large teapot!

We ended up here by accident yesterday after experiencing awful customer service at an establishment near holy island and what a fortunate turn of fate. We were all hungry and grumpy and desperate to find some food for lunch. I had written lunch off as...

Simply the best pot of tea in Bamburgh. Lovely setting and great service too. A nice selection of food, with beautiful cake.

This is a a converted cottage with a small room with a strangely out of place modern bow window on the inside which is too crowded with tables, and a 'garden' at the back which had more space but little charm. The outside loos in...

Excellent coffee and delicious cakes served with a side of whipped cream. Dog friendly with welcome biscuits. Lovely little courtyard out the back.

The place was extremely busy and staff seemed under a little pressure to keep things turning over. We had to wait a while for a table but a family of four had to wait some considerable time after we had sat down even though a...

Very sadly had a bad experience here today when me and my two sons were turned away today and told we could not borrow a chair from another table to make a table for 3. Lots of tables for 4 with just two sat at...

Could be better Called after a visit to the castle, no one to help with seating and it was very busy but we managed to find a table. Service was ok, nothing special, got the feeling the staff were rushed off their feet. I had...

What a horrible place. Such a rude and unprofessional staff. Worst customer service experience I ever had.

Rude unhelpful terrible experience and chaotic service - a shame as not much competition in the area. So would not recommend

We had two teas here good value big pots. The place is nice and cosy for a quick tea and food if you like. They server very quick. You can also sit at a small patio outside.

Fantastic coffee shop, excellent fast and efficient service and delicious food. Would highly recommend. Made extremely welcome and very dog friendly.

There’s a big H&S issue which needs to be addressed in the side room. There’s a bow window on the wall that as I moved up the bench I hadn’t noticed. I gave the back of my head such a bang which now has a...

Simply the worst customer service I have ever experienced! I have worked in hospitality for over 30 years and never experienced such a bad attitude. Abrupt, rude and offensive witnessed by other horrified customers. Shame on you!

Lovely outdoor seating area, even lovelier cakes. Staff welcoming and efficient. Soup was delicious and my other half loved the Corn Beef melt. Varied choice, reasonable prices and great location.

Called in for tea and cake and the food was good quality but that was the only positive of our visit. We asked a waitress if we could borrow a (spare) chair from another (empty) table for my daughter and were told that chairs can’t...

Had a lovely lunch here today . Not been for a couple of years but so much easier now you can book lunch. We were greeted by lovely friendly staff and served quickly . Our food was lovely presented and delicious. Will certainly be back..A...

Really disappointed with our visit here. We had seen good reviews and it looked like such a lovely place to go. We decided we wanted some take away sandwiches, but the staff were so incredibly rude. We thought this was just us and one person...

This tea room is always busy when we have visited: it serves a good range of sandwiches and toasties, as well as soup, seafood and ploughman’s etc. Also an excellent selection of scones, cakes and tray bakes and hot and cold drinks. We had a...

We stopped in Bamburgh, late afternoon to see the beach here and have a little look at the castle and village on our way back from Lindisfarne. Unfortunately soon after we arrived the heavens opened and so we decided to drop in for a cup...

We were a party of five adults and a 1 year old and were visiting Bamburgh mid week at the start of school summer holidays. We were struggling to find somewhere for lunch but the Copper Kettle were very accommodating, making room for us all...

As good a cream tea as you would get in Devon. A choice of fruit or plain scones served warm with cream and jam and a nice big pot of tea. Lovely, friendly staff and a good choice of delicious food

Lovely fresh food, served by friendly staff. We had the seafood platter, which was plenty for two to share. A very pleasant place for a light meal and drink.

Great cafe with lots of really classy cakes and the best coffee we have had for years! Strong and hot. Lovely building too.

It was amazing food our server Jackie was extraordinary it was a lovely atmosphere and a lovely view from the window would defo recomend

Rude young waitress. I sat in the courtyard garden with my dog. The waitress came out, looked at us then went back inside. She came back out and took someone else’s order! When I asked if I had to order inside she snapped ‘table service’...

After admiring the castle, wandering around on the beach, retrieving the dogs from the sea, we were ready for something to round off the visit to Bamburgh. The Copper Kettle fits the bill perfectly, Although we arrived with two golden retrievers (not the smallest of...

Simple fayre, jacket potato was great, the coffee was great, but the hospitality of the owner/manager/boss of the day of a busy Saturday made the staff and patrons more stressed than it had to be. We were a party of 6 , all 50 something...

Been here before so know food is lovely. Stopped in yesterday for da takeaway sandwich. Asked for the takeaway menu fir sandwiches. Girl pointed to a card behind the cakes ‘that’s it’. She walked away. Waited another 5 minutes til she can’t back. Tried to...

Fabulous excellent food and excellent customer service. A family of 5 and a dog had a very memorable lunch and will come back to enjoy properly prepared and tasty food. Nothing was too much trouble and I would recommend the Copper Kettle to anyone who...

My 4 year old son is coeliac and doesn’t tend to get many options when our for a treat other than a dry bought-in brownie. Having done a bit of research we were keen to try this place as it’s been flagged for having s...

We visited this amazing little tearoom in Bamburgh today, what a great experience. Staff were friendly and welcoming, despite the fact that they'd been extremely busy all day, with more than their fair share of "awkward" customers, which they definitely did not deserve. We received...

We stopped here on our walk along the coast- we wanted cake and a coffee! Which we got… not sure how has the service and organisation was awful. No one seemed to know what was going on, it was busy, the staff didn’t know if...

We did have to wait to get a table here but it was a rainy lunchtime. The staff were friendly and went out of their way to help seat customers with a pram and a dog. Hearty portions and lots of choice. Vegan lunch options...

Nice setting and no complaints about the food but the staff let this place down which is a great shame. We were served by a young lady who appeared to be totally disinterest and her eyes wandered around the room as she took our order....

We had seem this cafe on Facebook a few times saying how good their cakes etc were. We went up for the day to view Bamburgh Castle and the Last Kingdom exhibit and lunch here. The food was good and tasty. We took the cake...

Arriving after at lunchtime after a cycle we were very fortunate to get seated outside in the beautiful courtyard. The food was exceptional, the staff were very attentive on what was clearly a very busy day in Bamburgh. My Husband had the Ploughman’s & I...

Very much agree with review below. Lovely tearoom, delicious food and cakes but ruined by the most sullen, unsmiling waitress I've had the displeasure to meet. We were made to feel ordering lunch was an inconvenience for her and she was very abrupt. The other...

Wonderful tearoom with seating inside and out. Friendly and attentive staff serving savouries and cakes that are tasty, good sized portions and reasonably priced.

Lovely little tea room with outdoor patio space which is dog friendly. We went twice, once for lunch and once for a cream tea. Both were excellent and with generous portions, good value for money. Service is friendly and swift. Look out for Rodney the...

Unfortunately the service from the staff completely ruined what would a lovely place for lunch. The food and cakes were delicious but staff were rude and seemed miserable. We were made to feel like a nuisance and it was uncomfortable being in the atmosphere where...

Good lunchtime menu. Loved the kipper sandwich and the scones were freshly made and delicious. Prices were reasonable and the staff obliging.

The waiting staff were miserable. It costs nothing to smile or engage in friendly conversation with your customers. Very poor hospitality.

We had a job to get a table but once seated outside we were soon served. The drinks and cakes arrived quickly. A very nice spot for a snack and drink, very good food and reasonable prices. Would recommend.

Als je een typische Engelse tearoom zoekt: dit is er een. Ontzettend gezellig, heerlijke taarten en sandwiches, een geroemde zeebanketschotel,...

A superb little tea room in the centre of Bamburgh. It is fairly small with two indoor rooms and outdoor seating, so can get busy quickly, however, although full when I first turned up, after a 20 minute walk around the village I had a...

We had two dogs with us and were able to sit outside on the little terrace area. Good service, and for those that had cakes that they were very good.

Lovely lunch of jacket potatoes, large fresh salad and coffee. Service was excellent and very friendly.

Arriving late in the day, wet and bedraggled, we were welcomed by friendly staff and were so pleased to be served an excellent lunch. Delicious lentil soup and tasty cheese scone, an exceptional Haggerty Pie with a generous helping of salad, then an irresistible choice...

Three of us had tea and sandwiches. After a delay of several minutes our order was taken and the tea and food served quickly thereafter. My sandwich, Salmon and Cream Cheese, was delicious, generously filled and very tasty. The pot of tea contained 3 tea...

Completely ignored. Waited 15 minutes for someone to take our order. No one took it so we left. Come on, step up

Loved it here, not sure if it was the owner, but there was a blonde server who made everyone feel welcome, fantastic hospitality. You can eat in, or takeaway. Lots of original features inside, homemade cakes, biscuits, scones, and the food looked delicious. Great place...

I have one rule of thumb when it comes to giving a review especially to a small local business. If you don’t acknowledge your customers after 5 minutes of me waiting there, even if it’s for takeaway, then you need to do better in terms...

Stopped for tea, cake and a sandwich. Old fashioned, busy tea rooms. They were very busy and so rushing around. Our waitress, was trying her best, but a young waitress was crashing cups, scowling and was clearly extremely unhappy to be there. Rude to others,...

Waited a while before anyone acknowledged we were there. Ordered pot of tea for 2 and 2 fruit scones with butter. When the scones arrived they were accompanied by jam and clotted cream which we didn’t order, so we sent back. Not sure how the...

Dog friendly establishment. Exceptional menu choices. Friendly staff. Good service. Delicious food. Would definitely recommend. Close to the castle.

Visiting Bamburgh and needed a coffee. It was busy so it must be popular. Lovely cakes and friendly staff.

Despite it being a Friday in early March, Bamburgh was still pretty busy, so much so, that it was difficult to find a table for lunch in any of the dog-friendly pubs. As it turned out this was a blessing in disguise as we then...

Excellent menu full of interesting dishes. Friendly and very efficient service. Great food - tasty, well prepared and generous portions. Nice, atmospheric decor

We called in here on a Friday lunchtime and were greeted immediately. We had a dog with us and luckily they had a table available in the dog-friendly room. The room was really cosy and, despite being busy with a constant stream of customers, the...

Just been for tea and cake, and even though they’ve been busy, friendly staff greet you, the tea was good but the cakes with clotted cream are better

Poor service and rude junior staff. Slow service without a smile. Owner not much better at customer relations. Sadly it spoilt the potential pleasure of the lunch.

Have visited this Tearoom on my annual visit to Northumberland for over 30 years. It has changed a little with the addition of a take away service which is great. The welcome and quality is still top notch. Wonderful cake selection but my favourite fare...

Bitterly disappointed as I'd been several years ago & it was lovely. Cramped, no atmosphere & miserable looking, rude staff. After a 15 minute wait & being completely ignored we opted to leave. Would rather spend our time & money somewhere where you are made...

Have visited before and wondered if new management . Ordered soup and scone , soup sent back as only luke warm , noticed at least 4 other people sent theirs back for same reason . Scones weren’t up to usual standard either . Staff appeared...

Busy little cafe on the main street in Bamburgh, Tea and coffees along with homemade cakes, sandwiches and light lunches available, I enjoyed the Kipper in a bun, served in a seeded sub roll with salad, very good value at £5.95 and the Mrs, a...

Sadly the one item I actually went for was the only thing taken off the menu. It would be great if it had been updated but can’t be helped. I had a nice hot chocolate but apart from one girl all the waiters were sullen...

Lovely scones and tea served here along with a light lunch menu. Can be very busy indeed. Worth booking ahead. Friendly efficient service too.

Called for a sandwich and some cake following a long beach walk on a bright but chilly October day. Service was good with the two waitresses going like the clappers. Ordered crab and tuna sandwiches. Both were very good - very thick filling and served...

We visited for a light lunch. Even midweek the place was crowded. They were clearly understaffed and service was a little on the slow side. Most staff were pleasant but some need more training. Maybe they were new recruits... Food was adequate but not particularly...

In summary: Service grim Soup thick and grim Atmosphere grim Decor dated and grim Price depressingly grim The Copper Kettle a quarter-full at best. All in all, a grim experience. Avoid like the plague and go to the Wyndenwell 20 seconds away. I haven’t been...

We visited on 3 occasions when the food and service was always of an excellent standard. We particularly enjoyed the toasted tea cakes with local butter and lashings of strawberry jam accompanied with very good quality coffee .

Good range of cafe items with well presented quality food. Service was painfully slow and we were just about to go when we were asked to order. Worth a visit but be prepared to wait.

We were very disappointed this year with the food. Wonder if the Copper Kettle is under new management. My friends had crab sandwiches but you have to ask for salad garnish.If you wanted crisps then a bag was placed at the side of the sandwiches!!...

We visited in August twice and really enjoyed ourselves! Lovely menu and great service. It’s still such a decadent place to eat. Thanks for looking after us so well

Very busy when we popped in at lunchtime but they didn’t insist on you having a meal. They cleared a table for us I had a lovely early afternoon tea and husband had cheese sandwich. Top quality food. Only downside was tea was served too...

Lovely little cafe. Prompt, friendly and efficient service with tasty cakes and good tea and coffee. So good we visited it three times during our week in Northumberland!

We have been here many times before. We went today. There were no tables available. 2 customers at a table said they would be finished in 20 mins. We asked if we could reserve that table, we were told no. We went back, that table...

lovely food, lovely staff, best kipper in a bun, really fast and good service on a busy day. really pleased.

Spent a couple of days in Bamburgh as part of our holiday. Called here for cakes to take with us back to our holiday cottage in Warkworth. The best coffee and walnut cake I’ve had for a long time. My husband opted for the raspberry...

Very rude staff, girl with curly hair couldn’t care less about customer service. Dirty tea cups given, no napkins given with our cakes, had to ask for these & got ignored. Would not recommend.

I came here with my parents and siblings during our final day on holiday in Northumbria. This tearoom was so beautiful. We decided to sit in the outdoor area, but the inside was very cosy too. The staff were really friendly, helpful and the service...

Lovely atmosphere and setting. Staff were friendly and helpful. Reasonable prices and meals were nice. Don't be put off by the small room as you walk through the door. There is more seating through a doorway and in the back courtyard

Really good cake! I tried the lemon and blueberry cake which was delicious. Also, really, really nice and helpful waiters/waitresses 🙂🙂🙂

We visited the patio with our family and dog after a short wait for a table in the flower filled courtyard. Food was fresh and incredibly tasty especially the roast beef n horseradish toasted sandwich with a fresh side salad. All of the people serving...