Cookhouse & Pub in Amber Valley

Visited today to book 19 people in for a November lunch. The Manager was not even interested. Said he would only book for 12, we would have to make 2 bookings and it would take too much time to serve us. Told him to forget it. How can they afford to turn away 19 people. Not worth patronising and won't bother again.

There was 7 of us , retirees meet up. The service and food was very good. The 2 members of staff ( Hollie & Rebecca ) were very friendly , helpful and treated us with respect. We have visited on many occasions and will continue to visit in the future , cheers Hollie & Rebecca , see you both soon x

Food was really good , asked to move table to a more quiet spot and it wasn’t a problem, our waitress Charlie was very polite, attentive, and friendly A++

Onion rings full of grease If I could I would take home and fill my chip pan Curry taste like ready meal . They was giving away Let’s go retro More ice than Iceland Apart from that Staff was lovely

As ever, good food and beer (Doombar) reasonably priced and a special thanks to Lauren, our waitress who was efficient, pleasant and always smiling.

Great welcome. Really first class. Hot tasty food. Refreshing drinks and all with a smile. Great find I could not fault it!

Had a lovely meal on new years eve with my wife and her parents, service from Charlie and Beth was fantastic👌we will be back soon....

We come here a lot of times as the food and drinks are good for the price and we over all have a nice time. We came out tonight to celebrate my birthday and we had starters mains and desserts which was all very nice, although I had the spinach lasagna and asked for veg and I only got peas, I was expecting a bit more of a variety. The waitress kazia was very use full, and made sure everything was okay with the food and offered us all more drinks. The service was very quick, and overall we all had an amazing time out.

Kazia was a great waitress and really looked after us. She was very happy which was nice to see compared to some

Took my parents who were visiting from Liverpool out for dinner on New Year’s Eve. We had a lovely evening and were looked after by two very polite young ladies Maisie & Beth. The food very good with prompt service. Mum and Dad had nothing but positive responses which is always a bonus.

Perfect after a day out walking around Matlock. We will be back! Great value for food. Good service.

We went here for lunch on Christmas Eve and didn't know what it would be like, as we hadn't been for a long time. We were seated in a nice area and the waitresses were all very attentive. We didn't have starters but the mains were all good, including the child meal being a decent size. Two people had desserts and I had a chocolate based cocktail, which sounds horrible but it wasn't (I have a sweet tooth!). The cheesecake that my husband had was nice and a good size. Overall, the food and service exceeded my expectations and the food is reasonably priced.

Before I start I need to add that this was a last minute (this morning) decision for us to go out to tea for our 13th Wedding Anniversary with our twin 9 year olds so choice of venue was limited on Boxing Day. However, it’s local and we’ve always had a good experience here previously so we decided to go on the set Boxing Day menu at £24.99 for adults (3 courses) and 11.99 (3 courses) for the kids. There was a small choice on the starters and everyone was relatively satisfied. I had the cheese fondue which was a cheese roux with half a slice of garlic bread sliced in 2.. somewhat paltry offerings compared to the size of the bowl of sauce.. which I ended up considering a cheese soup with croutons! My son helped me out with his garlic bread Christmas tree.. tasty but a bit mal-proportioned. My daughter had the reindeer burger, requesting no salad but a slice of cheese. The cheese slice came in at £0.39 on top of the set menu price-the waitress had to return from the kitchen to warn us of that. Merry Christmas peeps! THEN it came out about a minute after the starters came out.. before the waitress did an about turn after realising that I hadn’t even dipped my first garlic bread sliver into my fondue.. cue dried up kids meal after putting it under the heat lamp for another 10 minutes. I forgot to say, there was one party of about 10 people and then 4 other tables with 2-4 on during our sitting at 6.30pm. I counted 6 FOH staff. Our drinks took a good 15 minutes to arrive after ‘cheese-gate’ by which time I had a mouth like Ghandi’s flip-flop. Refreshing though, none-the-less. 3 of us has carvery which was a decent selection of dried-up food. I get that, it’s the end of the sitting (I wasn’t aware it was QUITE so close to the end -more on that in a minute). But it was edible and if you saw me you’d know I’m not fussy but I left some and that’s extraordinary for me. I don’t overface myself unlike some but I have an appetite. I lost it mid mastication. It was hard work. Then came the puddings. The kids enjoyed their igloo ice cream. A little bit of drama and adventure with the puddings- and I mean a little bit. However, the trifle looked delicious and would have been had it been in the fridge. It was actually warm, not room temperature warm.. under-the-lights warm. After a go at half it I just couldn’t get my head around warm trifle. Such a shame as it could’ve been good. The piece-de-resistance came at 7.55 when we were handed a bowl of mayonnaise by the waitress. This was to be placed on the table ready for the breakfast sitting in the morning.. yep, we hadn’t even finished. We could’ve finished earlier had the drinks etc.. come out in time.. but how odd?? Isn’t it just rude?? We sought the bill before we were charged for the breakfast buffet! £86.16.. probably not bad for Boxing Day but we had a lovely time out regardless. If you want good value food and service however, this perhaps isn’t it.

Christmas Day Lunch, to be fair, the staff were ok and service was quick but the good news ends there. The food was set at at £55 per head which is not expensive for Christmas Day but the quality of the food was dreadful. The starters were very bland to say the least. The self service main course food was cold before you got back to your perch and was awful, just stodge which looked and tasted as though it was all cooked days ago. I've never seen such a sad looking excuse for a Xmas pud too. By the time we were ready to leave the £250, including a round of drinks, the four of us had forked out began to look very very overpriced indeed. Tip to the management, Christmas Lunch is meant to be special and if you can't manage it for the price then don't attempt it at all! Then again, I'm English and should be used to being let down when it comes to quality and value for money by now I guess.

The carvery mash, Turkey, carrots were rubbery, salmon arrived very late there was bones in it and puff pastry parcel was pointless.

We called in here on our trip to the North of the country. Fantastic service from Kazia. Nothing was too much trouble. The food was great and delivered hot and not all at once like many other establishments. Highly recommended and will definitely visit again whe we are in the area.

Went here for a treat before Christmas. Food was lovely and fresh and the staff were pleasant and helpful as always. Would always recommend a visit.

Our recent visit to Butterly Park Cookhouse & Pub was a pleasant surprise, especially considering our previous reservations about the place due to poor service. Making a last-minute decision to dine here as a family, we were pleased to discover a positive change in our experience. Upon arrival, we were seated promptly, and our drinks order was taken efficiently. The starters and main course followed suit, arriving promptly and piping hot. The quick and attentive service was a refreshing change, and the quality of the meal left us satisfied. Overall, Butterly Park Cookhouse & Pub exceeded our expectations, and it's heartening to see improvements in their service. This visit has turned our perspective around, and we left genuinely pleased with what we received for our money. We look forward to returning and experiencing more positive moments at Butterly in the future.

We went as an extended family prior to Christmas as two of the couples had eaten there before and enjoyed it. I have always avoided these type of does leading up to Christmas as a lot of the food is kept warm(ish) for long periods of time. The table was booked for 1730 for 8 people and the festive?? menu was chosen by our leader. The whole being asked to wait to be seated was a joke as we were asked to wait even though the whole area was sparsely populated. For some reason I couldn't order drinks at the bar even though I was the only person in the vicinity and had to go and wait at my table for somebody to bother to ask us what we wanted. Eventually at about 1805 orders for starters and main course were taken and we were eventually brought our starter. The prawn cocktail was good with lots of prawns and everybody seemed to enjoy their starters although there was a lot of horseradish on the pulled beef yorkie. At 1910 we were told that our main course was being plated up and apologies were made about being kept waiting. We had just ordered a second round of drinks and told the waitress this when she offered us a round of drinks to make up for the wait. The price of this round could have been deducted from our final bill but it was not, at this time of the year when there is a breathalyser campaign nobody saw fit to have a third drink. A variety of main courses had been chosen but the common denominator was food which had been kept warm and become inedible. The roast potatoes looked and felt like they had been collected from Brighton beach and the stuffing was so hard and dry that David could have used it to fell Goliath quite easily. It was impossible to cut even with a steak knife. Our grandsons burger was inedible and I wouldn't even take it home to give to our dog fearing that his teeth would be in danger. The crust on my chicken pie was hard and only edible where it had been in contact with the filling. My wifes salmon was luke warm and remained mainly uneaten. How anybody could serve roast potatoes and stuffing in a such poor state is beyond me. If I cooked food like that at home I wouldn't serve it. Surely there is some sort of quality control and it was blatantly obvious that parts of the meal were overcooked and inedible. If I was the chef I would be ashamed to pass on food in that state. A very disappointing visit taking nearly three hours to serve myself two courses. A couple of people did have a dessert which were at least edible.

There were seven of us & we were escorted to our table with a smile from holly . Our waitress was a lovely young lady called Rebecca who was friendly & informative . We had our food and drinks served at a lovely pace & two hours later we settled the bill . The food was going & warm & plenty of it . Thanks Rebecca

Had a lovely lunch at the Cookhouse as always, warm welcoming atmosphere and very friendly staff, so nice on a cold winters day. Carole Peacey.

Another great lunch out. The food is excellent value and the team do a great job, we’ll be back. Had the festive menu, really enjoyed it.

Booked in for lunch with my friend, we decided on the Christmas menu. I had the prawn cocktail starter, delicious and plenty of prawns my friend had the shredded beef in Yorkshire and really enjoyed it. Roast turkey din was lovely and staff polite and...

The all you can eat breakfast is spot on and there is something for everyone. Very clean and the staff are friendly.

We have come here for the last few years but will not return as the food was awful. We ordered the pie dinner the portion of mash was a child size portion and I asked for a chainsaw to cut the pie. I will never...

Visited for a mix grill, food was below average, 4oz steak was about 3oz of fat. Chicken was dry. Onion rings were undercooked. Chips and eggs were quite nice though. Coke was flat. The main thing that really let this experience down was one of...

Seriously need to sort the gravy out it’s like water, but otherwise service and food was great. Also you get big discounts when you sign up! But come on sort the gravy only thing letting you down.

My wife and I dropped in here on the way home from a Christmas market. We made no reservation but the staff were able to accommodate us there and then. We had a really nice meal and the young lady that was put in charge...

Went for breakfast. Staff were constantly refreshing the food and keeping display areas clean. Very impressed. Been to many breakfast places linked to Premier Inns this is by far the best.

Lovely meal today. It was nice and hot and we were served by a very pleasant young waitress Kazia thank you. All the staff are happy to help so give it a try

Another good visit to the cookhouse, fish and chips and pie and chips were excellent. We were well looked after by our waitress Kazia who was very pleasant and efficient.

Always good food, staff our great, food always quick and easy to order and arrive, friendly atmosphere and a good selection of drinks

Great service…as usual. Lovely food. Served quickly and looked after throughout our time here tonight. Extra special birthday treat too! Rebecca looked after us well…thank you x

Can’t beat it. Sunday lunch was brilliant all hot food and great variety and value for a Sunday dinner. Staff here are amazing always attentive even though they are very busy

Lovely food, great value and excellent service. Im a regular here and always greeted with a smile. Already booked in for next week!

Ordered 2for £10.99 and one main which cost 11.99 we all had the same apart from £11.99 had small salad and slow, what a huge difference in price. Small meals, soggy chips. Chicken was moist but very mediocre meal. Also loads of noisy kids next...

Great food and excellent value. Service was quick and the staff was friendly. The 2 for £11 meals was fantastic.

Popped into cookhouse for pre birthday treat. We had the 2 for £10.99 menu brilliant value excellent food.

We booked our table weeks ago as some family was coming down from Cheshire. Our table was booked for 4:30pm so we all planned to have a carvery as it was on until 6pm. After waiting half an hour for us to place our order,...

Went here for our daughters birthday and the meal we had was fantastic. Very reasonable priced and a good selection. Staff were very helpful and friendly. Especially Rebecca our server. A special end to the meal was when my daughter was unexpectedly given a birthday...

Excellent service, lovely relaxed environment. Staff all helpful we thoroughly enjoyed our meal out. Fantastic value for money, lots of choice. Thank you

Ordered a naked big stack for hubby who is diabetic and a hot dog for me. Well, the 2 miserable pork sausages were tiny and the bun wasn't soft. Felt quite stale, but I had a feast compared to hubby! The menu states what will...

Had a lovely meal. Have been here a few times and always really enjoy it. Nice fresh food and friendly team.

couldn't fault it.. hot food friendly service and was nice and cool in this hot weather. Our server Saskia was a delight she did everything with a smile. Would highly recommend to our friends

We were seated easily without a booking, (family of 4). After sitting for a minute we asked to move tables as the table was dirty and sticky and there was food all over the floor, the menus were also well used and dirty looking. The...

We stayed in the neighbouring premier Inn. We called in the pub for a few beers and a meal. Maisie (the drinks provider) and Beth (the food provider) were very cheerful and friendly. I had the chicken and rid combo. Other half had the Calvary....

Another lovely meal at Cookhouse well looked after by Holly always has time for a smile and a chat all staff are lovely our grandson enjoyed it again

Came for breakfast this morning and can't complain at all. Food and service both great! We will definitely be coming again soon.

Excellent service, we went for sunday carvery, was beautiful food all very hot and very nice food. Staff very friendly.

We had the carvery with drinks and desserts for the family… the food was delicious! With super tasty desserts… we had the ice cream sundaes and chocolate brownies all were fantastic! Amazing service too! Really friendly staff.

The customer service is first class. I had a wonderful time trying different meals which my favourite was the chicken plant meal and the cheese and potato pie meal. The Apple pie and custard was awesome too. I have to give special thanks to Rebecca...

What lovely experience!! Such friendly and helpful staff,great service great food.Definitely calling again!!

We had a lovely meal here and in the absence of the dessert we wanted they designed us a special birthday board complete with a different delicious dessert. Our waitress - Emily - was so thoughtful in organising this for us, it really made the...

This was our first visit for at least five years as we always vowed we'd never return after some disastrous meals and terrible service back when it was a Table Table. But we fancied a carvery local to us and read the recent reviews and...

Pleasant atmosphere and food. Superb service given by Maisie, friendly, warm and nothing was too much trouble. A credit to the establishment

We, my daughter and grandaughter, called for lunch and had a wonderful server called Paige. She was pleasant and helpful, she made this experience for us. The food was good and the prices very reasonable, we had the 2 mains for £9.99 plus delicious desserts....

Lovely breakfast here today, staff all helpful and friendly, food selection was brilliant!! Thoroughly enjoyed ourselves- thank you

It was a lovely lunch, with my son and grandson. The lady who served us was Rebecca, she was very nice, especially to my 3 year grandson.. it was clean, tidy and while fairly busy, we were served quickly and our food came quickly and...

Came here the other week for a family meal. We are regulars here and as always the food did not disappoint. The service was 10/10 with our waitress izzy greeting us with a smile! We will be back again for another lovely Sunday carvery.

We had a great experience today at the cookhouse. We were served by Isabelle, and it was fantastic. She was very polite, helpful and catered to our needs perfectly!! Definitely would recommend

Came to the cookhouse for a carvery the food was great, Isabelle our server was very efficient and helpful, will definitely be coming back !!

We went today for Sunday lunch the food was excellent you can have turkey beef or gammon or all 3 you then help yourself to the roast potatoes Yorkshire pudding mash potatoes and all the veg plus stuffing and gravy we then mentioned it was...

I am the Deputy Head and Y6 teacher at Waingroves Primary School, Ripley. After a decade of going to another venue for a post-SATS breakfast and suddenly being turned down this year, the Butterly Park Cookhouse & Pub in Ripley agreed to host our children...

Absolutely lovely place to eat, they offered the local school a place to bring the Year 6 children for breakfast following their SAT exams. What a treat, all the children had the best time and loved the food. Staff were friendly and accommodating and us...

Absolutely wonderful party for my sons birthday. The food was delicious and the section we had was so perfect too. The management and staff were SUPER helpful and kind. Amazing value too! Highly recommend going for any event.

This is good as Far as Pub food gose the Waiter was Nice And She made sure we had Everything we needed so Thank you to Emily Ask for her she'll take care of you

Our Friday lunch lovely as always looked after by Laynie service with a smile quite busy always a good atmosphere and served very quickly

Visited the restaurant in April half term school holidays for breakfast with friends and all our children of varied ages . This breakfast set us all up for the day of exploring . The choice was extensive, the food was delicious, fresh food , hot...

As usual, couldn't fault it, lovely lunch, friendly helpful staff and just knowing that you will never be disappointed is why we keep going back.

Love this place been a few times now, food fantastic, staff very friendly and helpful, would definitely recommended it

Just called in for lunch the food was delicious and the service top rate we really enjoyed ourselves. We had an amazing time and are really looking forward to our next visit.

I have been a regular guest at the Cookhouse since December whilst away on business. I cannot fault the breakfast and the warm and friendly welcome that is always provided from Holly and her colleagues. All of the staff are polite, friendly and hard working...

I came here Saturday, although there was a long wait on food as it was very busy, our services from Kazia (very accommodating, polite, making sure everyone was okay & seeing if we need a drink top up) Would definitely come back again! Thank you...

We only found this because it offers Blue Light Card discount but to be fair, the prices are so reasonable we’ll still go back even if the discount ends. The food was good and our waitress Rebecca was lovely.

This place has really gone down we’re regular visitors but the last four visits have been dreadful a mixed grill with nearly raw steak should have been medium!!! n the Sunday carvery not good at all frozen veg used n not cooked properly very stingy...

I came here with a friend for dinner and everything exceeded my expectations. We both had a starter and a main meal, I had the chicken goujons to start and they were cooked to perfection. For my main meal I had the mixed grill and...

Took my kid for a breakfast meet up with my sisters and their kids. It's a buffet style breakfast, great selection on offer with cooked breakfast, toast and other bread goods, fruit, cereals and pastries plus several options of juice and hot drinks. Was it...

We were served by Belinda on her first and then second shift over a two night stay at the hotel. She was great, nothing was too much trouble for our group of 11 and she was good fun.

Wonderful and tasty Sunday carvery. Amazing desserts. Friendly and helpful staff. Quick service. Would recommend

Had a lovely meal over the Easter break very busy but worth the wait very friendly staff especially Beth who served us

Lovely meal and service, from when Holly showed us to our table, the helpful waitress who took our order and a lovely carvery. A very friendly restaurant great service. Thanks for making a great family meal.

Very slow service and average food. A lovely restaurant and the staff are great, but since the menu change it isn’t great

Belinda served us at butterley Park. She was friendly and very helpful during our meal. She was lovely with my little girl. Thanks Belinda.

Called in with friends,lovely warm welcome from smiling staff.Great food,reasonably priced and great service,definitely will be calling again

Visited with my son, daughter in law,2 grandchildren and daughter. We had vouchers for 2 adult meals for £20 and kids eat free. I asked the waitress the best one to use and she said she didn’t know. We ordered 4 adult meals and 2...

Absolutely brilliant service and delicious food, our server Kazia and the girl before her were both lovely and perfectly attentive. We don’t get to eat out often but had such a nice time. We were so sorry that we did contactless payment we didn’t realise...

Katie couldn’t do enough to make our visit memorable. We visited after a recommendation from a few friends, however the service and food over-exceeded our expectations. Both our starters and mains both arrived in great time despite how busy the restaurant was, and was piping...

Perfect place for a drink and food with friends, chilled out vibe. Host Katie's welcoming was exemplary whilst Rebecca was sensational with her quick service. The pub was a joy to attend and would recommend to anyone who is visiting the area whether that be...

We had the carvery for my birthday meal lovely food and well looked after again by Hollie and Sarah we love the cookhouse carvery

We often pop in for a meal usually have meal 2 for 8.99 what value my partner has the fish and chips and I had the lasagne on this occasion but tried most on that menu. the staff are very friendly nothing too much trouble

Had a lovely Sunday dinner, staff were very friendly, lovely atmosphere and the food was amazing! Really well looked after by the lovely Charlie! Will definitely be visiting again!

I came here the other day and the food was great! My server Charlie was very bubbly & friendly! Would deffo recommend and come again :)

Lovely carvery with plenty of choice. Excellent service and atmosphere. Sarah C was very attentive. Will definitely be visiting again.

Due to the black hole of the last 3 years it's been a while since I visited. Looking smart and welcoming following an extensive refurbishment, three days of great breakfasts and lovely service was the perfect complement to the similarly excellent service at the Premier...

Visited this morning for breakfast with the Grandchildren. Very busy as it is Half-term locally which in the current climate is great to see. I have to say the customer service was absolutely outstanding. Nothing was too much trouble. Had a great experience and the...

Another good visit to the cookhouse, fish and chips excellent as usual and looked after well by Holly and Bethany. Always a pleasure to eat here.

Get there early for your carvery if that’s what you are going for. A few of us had the carvery and the others ordered of the menu, the menu food was fine unfortunately however the carvery was stone cold. We got there at around 5.30...

Excellent food, loved the smottered chicken that we had on our first night. The all you can eat breakfast was great. The staff were lovely and a special thank you to Rebecca who greeted us at breakfast with a welcoming warm smile on a chilly...

Always come to Butterley for a quick bite! Amazing value for money and can’t go wrong with a smothered chicken! Staff here are always smiling and couldn’t do enough for you!

I would really recommend this restaurant, just had lovely lunch there, such a friendly atmosphere and always a warm welcome. The service and the food were excellent.