Conservatory Restaurant in Mole Valley

The food was nice and priced fairly. The service at the hot food counter was non existent for what seemed like ages whilst people choosing sandwiches streamed past. A member of staff even walked past smiled and walked on without offering to serve. Eventually a very friendly staff member served me. So overall a disappointing experience.

This is a self-service canteen despite it being called a restaurant. Having said that, I think they provide excellent, well priced food and drink here. The service is quick and efficient, and the table areas are light, modern, and clean. It's well worth a visit here.

Awful sandwich, £5.95 Salad £12.95 Lipstick on cups and stains inside. Long wait to get drinks. Went to support the pop up market.

When ordering my coffees and tea I asked wheee the tea cups were. The reply was very abrupt and in an unpleasant tone. This was my first visit here so I was unfamiliar with their system. After obtaining my cup and going to my table I realised that the coffees had been made with a minimum of coffee, was very weak and cold. The cups had not been pre warmed. So on to the expensive sandwiches. My hummus sandwich had only half covered the tinniest amount of hummus and it did not reach the edge of the bread.

Lovely place to get a cup of coffee and a dinner or e sandwich.

The worst sandwiches we've had in a long time! (one egg mayo snd one chicken mayo with lettuce). Poor quality cheap bread, with a small dollup of filling just in the middle and a large dry, unbuttered border. Very unappetising. And they had the cheek to charge over £5 per sandwich for such poor quality!

If you want fine dining, go to level 3. This restaurant is OK, but not quite the same as on the top floor. It's also in a glasshouse which during summer turns into an oven.

Great staff! They were so kind to my son who has special needs, it made him very happy! Food is very good too!

Very disappointing, reminiscent of Covid outside space. Conservatory lacks atmosphere and quality of food poor. Such a shame for such a beautiful location

Very little choice,portions very small and very expensive for what it's.Not worthy going there. Staff was nice pleasant.

Good selection of cakes and sandwiches, very quick service when getting hot drinks. The soup was delicious also. We will be returning.

Very average coffee and cake, and a depressing atmosphere.

A great self service style restaurant with lots of different lunch choices. The hot meals looked good and the soup was particularly great, Staff were very pleasant and efficient.

The food here is really poor. Such a shame because the setting is excellent

After a wonderful chilly walk we needed a hot drink. The beverages were fine, it's just that the atmosphere in the Conservatory is drab and soulless. The floor tiles are depressing and it feels like a canteen. Such a shame when everything else about Denbies is so good. perhaps a modernisation is overdue?

The teriyaki salmon with vegetables at Denbies is a good dish, with flavor and perfectly cooked to tender, juicy perfection. The salmon is marinated in a tangy teriyaki sauce that perfectly complements the delicate flavors of the fresh, seasonal veggies. This dish is a true culinary experience, and I recommend it to anyone passing by here.

Really lovely canteen style service with lots of choice really lovely roast meats, cheeses and salads plus lots of wine to choose from. Service is friendly and efficient. Considering the location and quality very reasonably priced.

Both offereing similar drinks and cakes, we have visitied both the Conservatory and the Hatch. The former is soulless, cavernous and feels like a canteen. The Hatch (when open and the weather is kind) is better because you can sit at wooden tables in a fenced off area. As always when coffee is on the menu, there's a wait for hot drinks (even though we both wanted only tea). Coffee machines and the whole shebang of how to make each option is very time consuming! Worth the wait for a well earned cuppa, and the home bakes are lovely, generous portions, we shared a delicious slice of lemon drizzle

Met with 5 friends for light lunch in the conservatory for about the 3rd time in about the last 5 years. The prices have grown steadily, the value for money has dropped steadily, as have the choices. Two choices today salmon (as always) beef bourguignon. Sandwiches over priced with boring plastic cheese. Shop prices expensive especially their novelty mugs, overheard one person saying they needed to speak to their bank manager before coming again!!

Expecting good things as restaurant is part of renowned wine estate but we were very disappointed. Food was overpriced, even a £5.50 cheese sandwich was made with very cheap bread and processed cheese slices. The lasagne was okay but I’ve had better school dinners, it was dry, a small portion with some dried up chips ( and it was prime lunchtime on a Saturday ) I was only served one glass of wine when I ordered two and had to go and ask for the second one. Overall an underwhelming experience with little choice of food, I believe there was a much better choice of food in the past. We think they are trading on their reputation too much………

Lovely place for a lunch when walking around the estate or hills. Wide range of choices all very fresh and tasty to choose from, from salads to hot meals, platters to sandwiches. You can try all the wines by the glass staff are super friendly ☺️

felt like i was eating school dinners. food was £15 for a main meal which was not worth the value of the food we were served. not worth paying £15 for school canteen meals. they also charge £5.75 for a simple sandwich. coffee was good though, i recommend the iced lattes, £3.20 which is a good price

Food madly overpriced and really poor offerings if you have any dietary requirements. Only food available to you if you don't eat meat is a sad salad with a piece of very dry falafel for £10.95. Such a shame, as the site is gorgeous, and wine is amazing! They are missing a trick by letting this cafe be so awful.

Really disappointed in the service we received today. We weren't greeted when we approached the hot counter. The lady behind the counter couldn't answer our question when we asked, in fact not only could she not answer our question but the answer was just a shrug of the shoulders. We did not feel welcome at all. We weren't asked if we wanted to eat in or takeaway and our sausage rolls were both put in one takeaway box - I had to ask for plates. The colleagues working the coffee collection point made no attempt to greet us and slopped coffee down the side of the cup without attempting to wipe it. Overall quality of food was good and it was fresh and there was an ice cold water machine which was a nice touch. The service was poor, I definitely would not visit again through choice.

My fish lunch was delicious and the service friendly and helpful. I was so pleased - last time I visited, a year or so ago, there was just one gluten free option which was also vegan, so I was unable to have the fish option as I had in the past. This time I was delighted to find there were three dishes I could choose from, all of which looked good. I was with a group of five and we all enjoyed our meals and discussed meeting at Denbies again soon!

This was a very disappointing visit. The choice of food was pretty poor, especially the vegetables which were baked beans or peas. We arrived at 13h00 and the salads had already sold out. Luckily they made us each a delicious salad but we did have quite a wait. The choice of hot main dishes were all very stodgy. Perhaps this is because it was school holidays. Other than one manager, the staff were not over helpful although the lady on the cash till was delightful. May try again during term time.

My recent review referred to the main central restaurant and serve your self area. It is worth a visit. The wines are good but a little expensive but at least British.

Although it was Sunday, the place was almost empty. I ordered lemon & ginger tea which tasted like .. hot water. The cake was mediocre. Cakes do not get served by the restaurant staff but customers have to help themselves from the counter. This is totally unacceptable from a hygiene point of view and must be reported. A lady in front of me actually touched one or two of the cakes.

Just had the Sunday Roast and to say we were disappointed is and under statement. £12.95 each is a joke to be honest. I had no idea that a Yorkshire pudding in Dorking was a luke warm cake like affair balanced on a piece of beef. The vegetables, although plentyfull were clearly lonely as they were all put together in one serving container which obviously helped them but not the taste or consistency. I was also puzzled by the large plates that on first glance gave the impression that the forthcoming food would be a sizable portion.I was wrong, perhaps one side of the plate was for pudding ? although It did allow me the option to spread my vegetables to see what I was eating so not all bad ! . I don't often leave reviews but felt on this occasion I should .I will not return for the roast and although I'm sure this won't be read by Denbies staff I feel justified in leaving my comments.

Met up with a couple of friends. Self serve. Ordered a coffee and had a slice of cake. It was very spacious for sitting. Near a shop. Food and drink were fine.

Minimal breakfast offering so chose bacon bap. I really wish I hadn't. Dry, cold, crumbly bab. Cold bacon. Not at all appetising. Next time we'll find somewhere else to meet friends

Stopped here for some refreshment while out walking. It was about 11.00am. Before covid the conservatory restaurant had a good choice of food. Now it is soulless and most of the shelves were empty. There were 4 sandwiches available. The only other food was cake. The hatch outside has a limited menu. It may have been that 11.00am was the wrong time of day, but it could really do with some improvement.

The food was OK but nothing special. The staff were very friendly. The entire site was operating a card payment only policy which borders almost on the illegal. Refusing to accept legal tender as payment was very annoying and clouded my entire visit to the vineyard.

No notification on website or Facebook page. Had phoned in to check Conservatory cafe would be open but nothing was said about it being closed for a private function. This was a special ‘meet-up’ with friends so it was very disappointing. Had to make do with being outside in a cold wind and having rather poor food. Outside gazebo was full- of not very satisfied people. Why no mention of scheduled closures on their many communication avenues?

For a lovely venue with lots of visitors local and those who have travelled far this cafe/restaurant is so so poor. Very old fashioned in how it sells the food on open plates the serving staff did interested. To pay £8.50 for a tea for one, a can of lemonade and brownie that is hugely steep. The brownie was boring, stale and over priced at £3.50! Then the tea was an unbranded tea bag, very weak and the worst tea I have had. After a long walk in beautiful surroundings and this being a 5* luxury wedding venue it needs to up it’s game be more modern!

Weak overpriced tea. Quality teabags for the price charged would be nice.

After walking along the Estate paths it's lovely to be able to stop for coffee and cake, but more enjoyable to buy the fare inside then eat outside, as the cafe is massive, cavernous, echoey and more like a canteen. Such a shame, I know there are many thirsty and hungry customers to satisfy but it would be lovely if the space was made a bit more atmospheric. On the day we visited the coffee machine wasn't working so everyone had to have paper cups (not sure why), even if drinking indoors (quite understand why if taking drinks outside)

Went to Denbies for a craft fair, went to get a quick lunch in the conservatory. I had a prawn sandwich, partner had chicken and bacon, and a brownie. Unfortunately, we had to take the chicken sandwich back - not only was half of the...

Visited September 2021. The restaurant was closed due to a Wedding but directed to the Hatch for coffee/cake. Staff very slow and uninterested. Coffee cake must be the smallest and overpriced slice ever for £3.50. The outside seating area was messy with overflowing bins and...

We have been enjoying the occasional lunch at the cafe for many years and, though never cheap, the food was good. However, on our last visit we felt that we had been ripped off. We had a crab and prawn sub the came with nothing...

We live just a few miles from Denbies and it is a popular local venue. On my first visit since Covid I met some friends for lunch. It’s not the cheapest place, but there’s a good choice of tasty well cooked food. I chose a...

Today was my mother's 93rd birthday and my nephew and his girlfriend took us for tea at Denbies. We opted for scones, jam, cream and cake with large pots of tea. The food is average and I must say the abundance of buttercream in/on the...

The salads were actually mouldy so had to be sent back. Lunch was £30 for a chicken burger, a side of chips and two juices. A bottle of their sparkling wine was £30 which can be bought from supermarkets for £18. Hugely over priced and...

First they told us kitchen is too busy for new orders, then the forgot to mention it closes early, and when they came to take "last orders" (there were never any), nothing was available. Luckily there was enough wine, otherwise our bachelorette party was really...

We visited Denbies today to attend the Shopfest fair & were looking forward to Sunday roast in the restaurant which we have enjoyed on other occasions. Unfortunately due to Covid restrictions there was a limited menu on offer, so we opted for 1 roast beef...

Excellent family lunch in lovely surroundings. The salmon in a cream sauce was delicious. Spacious restaurant and followed COVID procedures which was reassuring.

Beautiful food, excellent drink and coffee, perfect venue, relaxing atmosphere. Knowledgable tours, gift shop and separate food store

We were served by a member of staff who clearly regarded the customers as a nuisance to his day! In keeping with the gift shop everything in the cafe is overpriced for what it is and the decor is looking very tired and out of...

There are no views although the location is in the middle of a stunning vineyard. Portion sizes are large, whether it is the sandwiches or the cooked meals. Very good range of soft drinks. I did hear comments about glasses of a particular wine being...

I have been going to Denbies for Sunday lunch in their conservatory restaurant for a number of years. The roast dinners used to be very good, but stopped going about 3 years ago because the standard was dropping. I decided to give Denbies another try,...

So sorry, but folks need to be aware that breakfast here could be better all round? We do like to use local eateries but.......

I enjoyed a really appetising cooked breakfast with friends, followed by the Denbies indoor Wine Tour, a trip to the lovely Shop and finally a coffee n bun before going home. The initial 'self service' rather slow, but it was well worth waiting for!

I and some friends were regulars here, so were given a loyalty card. Great, then it expired - was told to go to reception for a new one, did, got a bigger discount! Then when using the card a very rude manager asked me where I got it from, he said I shouldn't have this card took it from me and said he would get the correct one. I have written to customer services a month ago - no reply, maybe this place is just so successful it does not need to be nice anymore. A pity

Having been delayed in the morning, we called in for a late lunch, arriving at 2.10 pm. To be honest, we wondered if there would be any food left, but we needn't have worried, plenty of options still available, the National Trust could learn something here! I enjoyed a lovely toasted bacon, Brie and cranberry panini, my husband had a tasty sandwich. No wine on this occasion but Denbies wines are very special, Surrey Gold being my absolute favourite! There is a lovely gift shop next to the restaurant. Well worth a visit.

On both of my visits, I’ve only had afternoon tea at the self-service Conservatory Restaurant. The Conservatory is a bit cavernous. That may because we were visiting relatively late in the afternoon and there were hardly any other patrons. The brewed tea was nothing special, but the scones were good and served with clotted cream and strawberry jam.

We considered eating here but it looked like a cafe, the tables and chairs to not lend themselves to anything close to a style of brasserie or restaurant; we ate in the Gallery Restaurant (which could have done with windows from the floor up to get a better view) but the service and the food were EXCELLENT.

Red letter day so lunch was includedNice two courses with a bottle of winePleasant staffI agree the place should be smartened up reading the review before mePlates were left on tables for some time and staff were not Tidying UpThe toilets needs constant cleaningBut food was good and we enjoyed

I have been wanting to go to Denbies for a long time but have to say was totally disappointed. The conservatory it's self was dirty cobwebs hanging down the glass could have done with a good clean. The afternoon tea was plesent with nice scones but found the surroundings a key down. The seemed very disorganised running out of milk jugs and people having to used plastic cups. Dirty teaspoons which we did comment on and was told it was the wheat they were polished with but we found some that looked like buts of dried on broccoli on. Think they just need a descent manager that over sees the running of it all i.e. clearing tables and cleaning etc. We also went to the farm shop the garlic had green shoots sprouting out of them and as for the carrots they were bendy far from being fresh. It's a shame as the setting of Denbies is lovely.

I have visited the conservatory restaurant on several occasions as I live within walking distance of Denbies Wine Estate. The restaurant is large but can get very busy. They could probably do with more staff to keep the tables clear and cope with the busier periods. There is a good choice of food both hot and cold. Sandwiches, salads, soup, cakes and three or four hot choices all served with a selection of vegetables. I have to say, everything I have had in the restaurant has been lovely - well cooked, fresh and tasty. The restaurant has a relaxed feel and is a nice place to have a traditional Sunday lunch, afternoon tea or just meet friends for a coffee and chat.

I have been to Denbies Wine Estate many times over the years to eat and each time I have visited the quality of service has declined.

We had breakfast here after completing the third Mole Valley Park Run. Excellent standard of food and service as one would expect from Denbies. Plenty of park runners taking advantages of sustenance, muddy shoes can be left by the front entrance.

I love Denbies wine estate - I cannot recommend a visit more highly - to walk, go on vineyard tours, buy wines etc etc. However I do not recommend going to the large cafe on the ground floor.

The Conservatory is a fine place to have a relaxed bite to eat, especially when the sun is shining. It gets very busy, so can be noisy. The food and drink are OK: I think the sheer volume sometimes has an impact on quality: tepid drinks and lukewarm dishes are not uncommon and the staff are not overly friendly. Fresh cakes can be tasty and there's usually a choice of hot food. It is self-service, so there can be queues. It costs a bit more than you'd expect to pay for average food. In truth, I don't think anyone's really looked at how to cater properly for large numbers: it can seem a bit amateurish.

The conservatory is a vast glassed-over room and counters of cold and hot food are the old-fashioned tray and queue system - which means cold or luke warm food by the time you reach your table if you've chosen hot dishes. The food was okay but not hot (I had minute steak, saute potatoes and cauliflower at £9.95 - not that cheap). Coffee was excellent and hot! Not enough staff for the volumes served and no smiley faces.....

Visited with my wife and was very impressed. The restaurant has a large selection of hot and cold food, which tastes excellent and is reasonably priced.

To be sure of finding a table, avoiding excessive queues and full fresh food choices we all arrived at 11.45am and went straight to the ground floor atrium restaurant. Tables? - yes plenty but almost all piled up with dirty plates and previous customers' debris, all needing clearing and wiping down - at 12.00 noon! No staff in sight - so had to do it ourselves - great start. 4 attractive hot dish choices - beef, chicken, salmon and a veggie option, cafeteria style. The sole lad serving was already screaming for more beef. The girl on the single till was very slow and we watched our meals cooling. Almost invisible wine list (in a vineyard!) from which to make an informed choice, and the reasonably valued red wine option was actually French (!) with the local 'own-brand' at a seriously heavy mark-up (the uninitiated need to beware if you're looking for a 'Denbies' experience). With five seated we wondered what had happened to the other three - answer - there was a delay on more roast potatoes (at 12.00 noon!) - so they waited, and waited! Our vegetarian was then shocked to see the serving lad use the same utensil with the meat dish. Makes you wonder what goes on, out of sight, in the kitchen? Awareness - training? The food itself was ok, average, not particularly good value, plenty (including National Trust, say) do it far better. At least we dodged the lengthening queues. We are not frequent visitors to this restaurant, though very local, but would say this was fairly typical of our past experiences

We've been to Denbies Vineyard more times than I can remember. We've popped in just to buy wine from the shop and also to go on tours of the vines and the winery. However, this was only our second visit to the Conservatory Restaurant, not to be confused with the Gallery Restaurant upstairs.

We had some time before our vineyard tour so called in here for coffee. The area is light and spacious with plenty of room between the tables. Although mainly self-service, the staff were very helpful and pleasant.

As we live in nearby Box Hill we often pop down here at the weekends for a coffee and cake. I wish I could eat lunch more often as well, but alas there is a distinct lack of hot food for those who like us require both vegetarian and wheat free food, the vegetarian dishes that are available tending to consist of either pasta or pastry.

We just popped into the Conservatory Restaurant for afternoon tea, but we were a little disappointed with the appearance of the tables in the restaurant, with many tables still waiting to be cleared, although we did manage to find a table that was nice and clean.

Set amidst the Denbies vineyards this restaurant offers a wide selection of reasonably priced meals and snacks from a self-service area.

Set amidst the Denbies vineyards this restaurant has a wide selection of reasonably priced meals from its self-service area. The drinks are reasonably priced as well, and meals can be eaten in the large conservatory or, on pleasant days, at the outside tables overlooking the vineyard.

Been loads of times for lunch and tea and the food and cakes are great. Parking is easy and its free. Well worth a try

The food is rather expensive for what it is, and charges for wine should be more reasonable for obvious reasons. Restaurant is rather noisy and can be quite hot when the sun is out but it is a mecca for tourists and as such succeeds but there are many much better local places for lunch.

I meet some friends here regularly and have to say I love the choice they have and even when they are very busy you get through quickly. The staff are very friendly too. The parking is great and the scenery a bonus. All round a good place to visit

I was here on bank holiday Monday. They were serving Sunday roast at £9.50. We had a sandwich and tea. The service was great but it was a little pricey. Nice light and clean venue.

Went to the conservatory restaurant today for afternoon tea. Paid £15 in advance.

Having visited Denbies numerous times over the years, it was noted that although the Gallery restaurant is listed, the Conservatory restaurant is not, so I aim to resolve this! This restaurant is located on the ground floor of the Denbies wine estate and offers a wide range of food from sandwiches and cakes to a proper dinner / lunch as desired. Choices normally number three or four for the main courses, we chose the salmon with vegetables and the moussaka with vegetables. Having selected our drinks (the usual hot and cold available along with some of the Denbies own wine), we found a lovely table in the bright and airy atrium which houses the seating area. For a weekday, it was quite busy with business executives having lunch alongside the group tours and couples. Having finished our lunch which was superb, we then browsed through the gift shop and was tempted by the excellent range of wine and local beers.

I was looking forward to the office Christmas party at Denbies. The conservatory was beautifully decorated and the food was fine. The white wine that was included in the price, however was really not nice. It was British wine made from imported German grape juice and really shouldn't have been allowed out! Might think twice about trying their 'proper' wine.

I have been looking forward to visiting this place since last summer so you can imagine my excitement at finally making it on a beautiful sunny day. As we had been walking we chose to go the servery rather than the restaurant.

Denbies from the road looks extremely inviting. Beautiful vineyard set in the Surrey Hills looks stunning through all seasons. If you are thinking of stopping for tea forget it. I met with friends for an after Christmas catch up quite looking forward to tea at Denbies. What a disappointment. You walk through the shop to get to the downstairs restaurant/tea shop. It lacked any charm and just reminded me of a large canteen.