Based on 442 opinions finded in 2 websites
Based on 442 opinions finded in 2 websites
Nº 144 in 300 in Dartford
Nº 7 of 7 Mediterranean in Dartford
Opinions
Here for lunch to catch up with friends. We wanted a leisurely lunch where we wouldn’t be rushed and good chat, alongside some good food and that’s exactly what we got! Our host, Olu, was brilliant, so welcoming and friendly. The waiting staff were attentive. Food was good and tasty Would come again
Lesley L . 2024-10-19
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Was really excited to try this restaurant. The excitement soon faded as the miserable server chucked a couple of menus at me while she stalked off to talk to her friends. When she came back to take my order, I asked a few basic questions about the food, answers were vague and it all seemed a bit too much for her. Waited patiently for 30 minutes eventually got what can just be described as a blackened dog chew disguised as a lamb kofta. The flatbread was more like a concrete disc, and the accompaniments all tasted strongly of malt vinegar. Pushed the food around the plate a few times and eventually gave up and asked for the bill. Not once was I asked about the food or the fact none of it have been eaten and to top it all off the cheeky cow added a 12.5% service charge. This place needs to be closed and a decent restaurant put in its place.
mummy . 2024-10-14
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Very warm welcome, staff very attentive and friendly. Delicious wraps, salad, dips and pickles. One of my favourite places. Food always very flavourful. Great decor and atmosphere.
libbz18 . 2024-10-10
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Bad service is poor and very slow!! Bad attitude is shocking and it is not great atmosphere. The restaurant should be shut down?
Jemma S . 2024-07-30
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Worst service ever!we get my main course same time as my kids my partener has to wait a good 10-15 min to get his plate ! Chips arrive later for all of us maybe they think we are going to have them as a dessert🤨when I said to them this is not right as my meal is already finish and I am not having chips on their own and my partner did not get his plate the only answer back from the waiter was “sorry”
Mada . 2024-06-09
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Nice dinner (Iftar Feast) with my family, amazing food and warm welcome from Lilly. Lilly a great host, attentive and she made our experience memorable. We highly recommend to family and friends.
Souied A . 2024-04-03
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The food here is so tasty and good sized portions and reasonably priced. All the staff here are fantastic, especially Peter who was extremely helpful. Would definitely return to sample more dishes. The restaurant is so quirky and I love the decor
TPP . 2024-03-27
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Really great service and a delicious meal with our being to large. I enjoyed the lemon and mint frozen drink also I do not recall the name. Thank you for a wonderful experience would recommend and return.
Globetrotter201026 . 2024-02-10
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Great food as usual but portion sizes are getting smaller each time we visit. left still hungry :/ not worth the money
Bradley L . 2023-11-23
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Beautifully decorated restaurant, nice ambience, lots of small circular tables - great for 2's or 3's (I had sitting in a line of closely placed small tables for 2). They were busy and had a small queue at 12.45 on a Saturday lunch time which we took as a good sign; prompt attention from staff - we could have ordered using the code, but a staff member came along and was keen to explain how the menu worked. Lots of flexibility in the menu and sharing is encouraged. Herby tabbouleh was almost good enough to go back to especially; crispy falafel; creamy hummus and generous lamb kofta. All standard fare but very well done. Staff attitudes were refreshing - they looked happy to be there, it was easy to get their attention and they smiled! Always welcome.
B6339UXnicolar . 2023-10-29
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One of our favourite ‘go to’ restaurants for quick, delicious food and always service with a smile from friendly staff.
ClaraB_W . 2023-10-29
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Fantastic service and a great vibe. The food was amazing especially the mixed grill - tasty and authentic. Staff were smiley :-) Large portions but also smaller options so cater for all
Paul G . 2023-10-26
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Food was amazing and the best meal we've had for a long time. We'll definitely be back. The restaurant was lovely and we really liked the decor and atmosphere. The staff were friendly and helpful and made sure that we were both happy with our food and had everything we needed
830hollie . 2023-08-17
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Table for 6. Slowest service, she was friendly enough but we had to try and call her every time. Chose the salad with chicken cheese and pitta bread. The chicken was ok but the pitta was not immediately visable as it was tiny little bits resembling tiny cracker pieces mixed in with a humongous amount of lettuce and the tiniest little bits of cheese. £3.25 for a 750ml bottle of water. Coffees very cool sent the capuchin back not a good cup mostly steamed froth. My latte was better but not hot. Booking was for 6.30 we got out at 9 didn’t have starters and just one sweet might still be there. Not one of us could say the food was good. Toilet ok but as usual no one thinks about the back of the door.
590paulineb . 2023-08-16
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Absolutely amazing night here with friends last night. The food was fab, the cocktails beautiful but the thing that made it memorable was our server Peter. He was funny, charming and quick to come over if it even appeared as though we needed something. Made the whole experience stand out for all of us! Thanks Peter!
Kelly W . 2023-08-12
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Couldn’t agree any more with the previous review!! Awful! Only one waitress actually cared Got told we had to order with the qr code on the table Couldn’t remove service charge! When paying with my phone. I said to the manager that I would have preferred to have ordered with a human. No response! Food arrived, 3 dishes then the 4th arrived late. Very mediocre! Asked for more yoghurt dip and had to ask three waitress ( including the manager!) 15/20 minutes wait. Spoke to the manageress and told her the above and how disgusting the toilets were and she replied she would pass it on!! Not I’ll get them cleaned! AVOID this restaurant!! We will not be returning for several reasons!
Escape32964122473 . 2023-08-05
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The restaurant was only 75% full and had a full kitchen of staff (the kitchen is an open area). The host didn't know what to do when I asked for a table for one so cleared one table right in the middle and sat me down. No silverware, no explanation, no welcome. After 35 minutes of waving the menu at staff and being ignored, I simply got up and left. There were wait staff wandering around and even tables around me were getting frustrated at not even being acknowledged, let alone served. Read the other reviews before you enter here - 50% of them at least are negative. To improve, this restaurant desperately needs to improve their customer service experience.
abreviewer2018 . 2023-07-02
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I just love Lebanese/middle eastern style food, and wasn’t disappointed. Had the sharing platter which was fresh and one of the best I’ve eaten, highly recommended. Service was good, very friendly and attentive. I really love this brand, different to everything else on the high street. Now for the let down, guy please please please sort out your toilets - they are terrible! Just give them a tidy up, some paint maybe perhaps. I always judge a place by its toilet, if you can look after the toilets then think what the other back of house areas must look like - come on sort it out!
Toby B . 2023-06-27
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This is an atmospheric venue all terracotta vibes and vintage lighting , looks great. The prices are quite high. The waitress could have been much friendlier tbh. Many mocktails were off the menu. The food was tasty enough but small for the price. The Mocktails were left on the bill, school boy error and no apology. We therefore declined the service charge which was removed a little ungraciously.
Treats999 . 2023-06-25
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This is an amazing place to go with your friends and families. The food quality and quantity both was top notch. The best place to have dinner. Staffs were extremely friendly and professional. I will definitely go there again and again Highly recommend.
Sania F . 2023-06-12
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Popped in for drinks mid shopping. Wish we'd got our servers name, he was fantastic. He out up with 5 menopausal women who think they're hilarious. Great sense of humour and the mocktails were delicious too.
Peejayandnotdunca . 2023-06-10
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First time there but won’t be the last. Food was amazing . Generous portions , full of flavour , amazing selection ,(meat /fish) etc . Our server Lilly was very friendly, polite and efficient . She served us with such a pleasant smile and answered any questions we had .
Sasithorn P . 2023-05-12
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Decided to try this restaurant. Was seated quickly but then not served even though there was only two other tables occupied. The staff seemed to be more interested in talking to each other. We got up and left. Appalling service when you think they would want to look after the very few customers that were there.
angiea2210 . 2023-04-08
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Enjoyable food, quirky décor but restaurant let down by terrible service, despite the fact there seemed to be enough staff.
cfQ1840YK . 2023-04-05
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The food is good , that’s why we keep on coming back. But the service is appalling. The girl that served us today, the 16th March , at about 15:45, was bossy, treating me like an idiot and repeating that the desert was going to...
Monica B . 2023-03-16
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Visited this evening. Food was nice. Service from Peter was impeccable. A lovely smile and very attentive. If it wasn’t for him our evening would have been ruined as the manager was running our conversations by ear wigging and commenting. He also made some offensive...
Linda S . 2023-03-13
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I visited here for the first time and what a fantastic place! Such a beautiful and bright restaurant, wonderfully decorated and the staff were lovely. There are plenty of healthy food options and great for vegetarians! The food was so colourful and pleasing to the...
Alih1981 . 2023-02-16
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I booked a table for 4 of us, 2 adults and 2 children in the morning on Valentines Day. We arrived at the restaurant on time for our booking. The gentleman that greeted us rudely told me that my booking didn’t exist, he was clearly...
666harpreetc . 2023-02-14
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Surrounding tables left uncleared for ages, tepid food, cold chips delivered late... Slow service... Waitress talking to a customer or regional manager most of the evening... Didn't do much waitressing!... I've never experienced service like this in any of the West End branches...
322vich . 2023-01-16
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Compared to other branches I've been to in London, food was very poor. Starters were cold, batata harra was just roasted soft potatoes. The falafel wqs so dry it was impossible to swallow it down qithout water. Seemed like all the food lacked seasoning too....
teej590 . 2023-01-14
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Really like this place and it’s super quick to get a seat. Staff are always attentive and our servers Leila and Farooq didn’t disappoint. Thanks again
FoodieFrank2 . 2023-01-12
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Almost gave up waiting to be either acknowledged or served and then waited too long for our food A chain with little atmosphere and even less staff training , a sad pastiche of the original . Food is OK but salads are stale and there...
Escape751736 . 2023-01-08
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First time at the restaurant absolutely delicious food and plenty of it at a very reasonable price. If you want decent healthy food this is the best place at blue water. Big thanks to Farooq.
Andrew F . 2023-01-07
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We were served by Peter. Great service and lovely food, not to mention big, fresh portions. Recommended.
danielcJ7180JC . 2023-01-03
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My visit was on Sat 10th Dec lunchtime. It was dreadful. The place is dirty and plastic plants need cleaning. The red lentil soup was green and the bread cols. My main course "mixed grill" was a joke. Two little lamb koftas and 3 small...
lendickins . 2022-12-12
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Had dinner here after Christmas shopping. Had lovely service from Peter our waiter. Food was delicious. The house red wine was a good accompaniment too.
tonysb2015 . 2022-12-04
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We decided to try this restaurant as the menu appealed and it was quiet. The female server who greeted us seemed immediately disinterested. We were shown to our table and then ignored for nearly ten minutes whilst another member of staff took other peoples orders...
Richard7852 . 2022-11-16
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Great food, lovely atmosphere and friendly staff, what more could you want? Sam was great, his tea pouring is second to none!
Travel226043 . 2022-11-09
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I visited this restaurant today, Sunday 6th November, for a late lunch. Following a visit last week, I had recommended it to others. I was so wrong!!! Firstly we waited at the entrance for around 10 minutes where not 1 member of staff acknowledged us....
elb1987 . 2022-11-06
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What a fantastic menu and the food excellent. Staff very attentive and that is unusual at the moment as always waiting in other restaurants. Our waiter was Ray and a big slap on the back for him as he was everything a waiter should be
kathyfromcroydon . 2022-10-30
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I've not been here since pre covid but it was just as good as I remembered. Peter our waiter for excellent, really helpful and offered suggestions and options as we perused the menus. He managed the fine balance of being there when you needed him...
ilaskey . 2022-10-24
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Not one for trying foods that I am familiar with my wife and I were tempted by the inviting decor and the fact that there were (again) a good number of people there. We booked which you do not need to do. The menu had...
244ws . 2022-10-23
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We visited here for a family lunch on a Saturday - a really lively restaurant - we as a family are from the Middle East so was interested to try the food here. It certainly didn’t disappoint - food was authentic and very tasty and...
P7212PNshirleyc . 2022-10-22
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My family and I went shopping at blue water and decided to stop in at libanais for lunch. The menu was good and also good value for the kids menu. What set it apart was the waiter Peter. Very friendly, great with the kids and...
Explore107274 . 2022-10-19
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Visited the restaurant in Bluewater. Have been here before on several occasions. Decided to stop by for an impromptu lunch. Was greeted and served by Peter whom was welcoming, knowledgeable and efficient. Peter made some great menu recommendations and was also knowledgeable about allergens in...
855andic . 2022-10-14
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This restaurant was really busy but the care and attention we got from Peter the manager was exceptional! He was attentive and made time for us. The food was great. Good portions. Good price.
Shilpa S . 2022-10-08
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Food outstanding as always , experience made even better by the friendly , inclusive , professional service from Peter ! Always know you’ll receive excellent care from him .
764liesed . 2022-10-01
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Peter was an excellent waiter who was very enthusiastic and knowledgeable about the menu, including the allergen part. Food was tasty.
Cam31415 . 2022-09-27
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Perfect venue for birthday celebration. Peter and his staff members were absolutely smashing. From front staff until servers. Recommended Restaurent in blue water.
nuvinn2022 . 2022-09-25
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The restaurant decoration is different. Staff very attentive and friendly. Had a salad - very nice - chicken tasted really nice
F5788TDmarkb . 2022-09-24
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We celebrated our friend’s hen do and dinner here and we had the most fun experience. Jorge was our server and he certainly entertained us and kept the experience memorable.
Charlyn S . 2022-09-03
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We ate at Comptoir Bluewater and what a lovely experience! Not at all like eating in a shopping centre. The decor and ambiance was like being in Lebanon. Our servers (George and Raymond) were super attentive and the food was fresh and delicious.
PaulSinger777 . 2022-09-01
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Honey and harissa roast chicken .. magnificent! Served with potatoes and pomegranate seeds.. and an exceptional lunch. The waitress service was exceptional and she remembered our drink order from a previous visit ... three months.ago!
fromKentDavid_Ruth . 2022-08-30
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food is amazinggg but the app idea is so bad ruined the otherwise amazing experience that we usually expect at comptoir.
242hessaha . 2022-08-05
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First time eating here. Lily (the only person waiting in the whole restaurant) did an amazing job ensuring we made the right meal choices and had a great experience. The food was delicious and the atmosphere was warm and friendly. We will definitely be coming...
Exploration595336 . 2022-08-04
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The staff waiting on tables were wonderful: Emilija and Peter were very helpful and friendly. We had never used the online ordering system before, so it took a while to get that set up. It was a little tricky: Unfortunately we missed out on redeeming...
Matthew H . 2022-07-27
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Four adults and a child ate here for dinner, there was a good variety available on the menu, the servings were a good size and the staff were pleasant. It is in a shopping centre so the atmospere is a little less than intimate and...
Bedouin29 . 2022-07-21
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We were on a coach trip yesterday and did a pit stop at Bluewater. We only had one and a half hours and needed refreshment so stopped at this restaurant. The surroundings are amazing, the two staff on duty so polite and helpful and the...
Hils_g . 2022-07-18
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had a pleasant meal with Peter serving us. All the waiters were very friendly and welcoming. Food was delicious too. will be coming back xx
sdarvxxx . 2022-07-02
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Come to bluewater today for my birthday meal and wasn’t to sure where to eat as I’m also 7 months pregnant we eventually decided to come in to Comptoir Libanais and the food was ABSOLUTELY AMAZING honestly couldn’t fault it at all, everything tasted exquisite,...
J2695DValexm . 2022-07-02
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Excellent food great service brilliant atmosphere. Make sure you ask for Peter as your waiter 😄😄😄😄😄😄😄😄😄😄😄😄😄😄
K3665DQalisond . 2022-07-02
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The best falafel ever!! Hummus to die for! Batata Harra absolutely divine! Baba ganoush exquisite! Chicken cooked perfectly! Leymona and Romana delicious! Gary our waiter was fantastic!
O5542NLdeborahm . 2022-06-30
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Having lived in Lebanon for 6 years was really impressed for the authenticity of the food and drinks. The service was friendly and attentive. Gary was our server and made the experience enjoyable. We will definitely be back, to get our Lebanese fix.
Rachel B . 2022-06-27
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Just had a lovely meal here this evening. Peter who served us was fantastic and made sure we had everything we needed and food was brilliant. Thank you Peter.
E2249PUjuliar . 2022-06-23
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Gary quickly found me a quite table and cleaned it before I sat down. They returned quickly with the menu and had a good knowledge of the options. Gary brought my food quickly. Returned to check the meal was OK. Great service .
jP9105QF . 2022-06-21
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Came here for a family dinner and had a great experience. Our waiter Gary was great and accommodating. Thank you for a lovely lunch. Will be coming again
Damilayo . 2022-06-19
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The food was really fresh and tasty and the menu has some great options with good variety; the service by Gary was really friendly and attentive.
LNAScotland . 2022-06-12
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The food is delicious, well presented and the best restaurant in Bluewater for lunch. Hamza was our server , his tea pouring skills are fabulous.
Vacationer297218 . 2022-06-10
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Thankyou so much for the lovely service from Gary today he was very friendly and approachable , first time here and we’re definitely be back ! Food was amazing and beautiful restaurant
phoebem928 . 2022-06-06
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Had my first visit today and was pleasantly surprised by the quality of the food - the flavours were incredible! Had great service also by Gary. Will definitely be returning.
a6georgia1 . 2022-06-06
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This was our second visit and we had another great experience and delicious meal. Thanks, Hamza, for your attentive service.
dazzatazz67 . 2022-06-03
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Thank you Hamza for your great hospitality, was very friendly and helpful. Great service. Made us feel very welcome. Thanks once again!
Gbennybello . 2022-06-03
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Wow, the food was amazing here. I had the halloumi and aubergine burger that came with fries and some lovely sauces. Then I had the chocolate brownie for dessert. Divine! Peter, our server was brilliant. He was clearly busy but still so attentive. THANK YOU...
SpeedySuz . 2022-05-15
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We had a really good meal. There were plenty of vegetarian options for us. Our whole party enjoyed their foods so no complaints. The restaurant is so pretty and the service was good.
Gabby1982 . 2022-05-14
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All members of staff are extremely attentive and welcoming. Been here on multiple occasions and each time have found nothing to fault, food is perfect
anyagough . 2022-05-11
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We love eating here. Pretty much making our way through the menu with each visit. We will coming back again. Might purchase one of the recipe books next time.
KirkFacey . 2022-05-08
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We visited the restaurant for my wife's birth lunch. The food was excellent and the service by all staff was amazing. Hamza in particular was very attentive. I would recommend highly recommend Comptoir Libanais for small or large group of diners.
Ather S . 2022-05-05
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Went for a dinner with friends. Hallen looked after us extremely well. Was very helpful and went out of her way to make sure we were happy. Would come back again and recommend to friends.
adyaaaa . 2022-05-02
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Both the food and service were perfect. Hamza served us and gave great recommendations. We had the batata harra and cheese Samboussek to start with lamb & halloumi burger and chicken taouk with an extra side of pita bread. Every dish was so delicious and...
Mzteeree . 2022-04-24
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Lunch for two, we both had warm wraps. Food was very nice, plentiful. Flavoured lemonades were really good too. Staff were welcoming and friendly. Good value for money and plenty of tables so we didn't have to queue. The only negative was that the fake...
Bundy1 . 2022-04-23
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We visited Comptoir Libanais in Bluewater for the first time last night for our Book Club meet. Peter was very helpful and friendly. The food was delicious. We had a great evening. We will definitely be back! Thank you ☺️
jacq_brim . 2022-04-21
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I went with my Mum for lunch. We ordered the sharing plater of mezze. As usual it was delicious. Our server Lily was really lovely and we had a great chat with her. I stupidly left my jacket behind and she ran after me to...
Juliet M . 2022-04-20
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We had a great time at the restaurant. Food was delicious and quick, service was really efficient. We enjoyed every minute of our experience at the restaurant.
Elizabeth Gezah... K . 2022-04-19
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Me and my sister discovered this restaurant last year whilst on a shopping trip. The food and service were so good, that we decided to book it for my birthday lunch. There’s a great selection to choose from and young and old enjoyed the dishes...
Linda G . 2022-04-16
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Amazing like always.. Peter served us today,very polite and knowledgeable about the menu,he did recommend us the flavours of the month but we knew what we wanted which was lamb wrap platter, falafel and halloumi manousha ( so glad manousha is back on the menu).
Delia P . 2022-04-12
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This was our first visit and we were welcomed by smiling faces and seated suitably to accommodate my mobility scooter. Peter was our server and was very pleasant. He had a friendly manner and was really helpful finding suitable food for my dietary restrictions. In...
dazzatazz67 . 2022-04-10
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We went out to dinner after the cinema. We were seated quickly in the restaurant. The menu was varied and catered well for vegetarians. We then had excellent service from Hannah, who was polite and helpful!
honornorton . 2022-04-05
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A warm welcome from our server Emilija who recognised us from a previous visit and a great lunch - delicious lamb kofta tagine and mezze. Attentive service and much recommenddd
fromKentDavid_Ruth . 2022-04-05
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We had a FANTASTIC TIME. Our first visit and we were made to feel very welcome. The menu explained and allergies were asked for. Peter our server was genuinely friendly and helpful. We really couldn’t have asked for a better evening. The food was excellent...
Rachel-Partylite . 2022-04-04
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Great food. Fresh and tasty. A lovely break from the busyness of the centre. Superb service from lovely Emma (Amelja??). Pleasant, efficient and informative. Highly recommended.
Spurtoink . 2022-04-03
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We had a great lunch here once again as a family - we’ve been a few times and always enjoyed our meals - Hanna our server was great. Amazing food and staff, many thanks!
Journey16088491002 . 2022-04-03
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Went in for an early dinner. Staff all lovely and attentive. Thank you Emilija and all the staff who served us. Food here is amazing, not overpriced and brilliant for both the vegetarian and non vegetarian. Highly recommend.
P1514LRsarahs . 2022-04-02
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First time we have visited and we will definitely be back food delicious and very polite helpful waitress Emilija
nickipink . 2022-03-30
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Took my mum and better half there for Mother's Day and from the moment we got there we received really friendly service including helping my mum from parking her mobility scooter to the table, the waitress was with us in no time even though it...
yamaha1969 . 2022-03-30
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I've been to other branches before and been left underwhelmed. This was a positive experience - even though it was busy, Hamza was polite, efficient and attentive to all the diners. For one so young, he displayed great maturity
560mrsg . 2022-03-24
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Never eaten here before but will be back. Great menu for vegetarians. Friendly if a little keen on the up sell at times. Great food, fresh n tasty
Elizabeth N . 2022-03-13
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Went here today with my partner for lunch. I got a halloumi wrap plate and he had a chicken wrap. It was so delicious. Wraps served hot with salad and hummus on the side. Fresh ingredients. I loved the pickles and mint too. It was...
ladymacbeth_uk . 2022-03-09
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First time I visited - my partner and our 4 year old daughter who’s party was at Gravity for her birthday earlier that day. Peter provided amazing service all around - suggesting the top choice of food we can all get including suggestions for our...
Andrea B . 2022-02-28
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Amazing food and service. Especially by Gurkamal. He is a star and five star service. Although it was Saturday but still they kept it slick.
103mohammadf . 2022-02-26
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Food was amazing, our waitress was Indira lively girl was so helpful and welcomed us lovely would definitely come back again 🙂
mxgirl-030 . 2022-02-26
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1796 Opinions
My family and I really liked this restaurant a lot. The food is super good and fresh; the portions are generous. Their lamb and chicken are really excellent! The staff is super nice and very attentive. Their bread is extra good. Also, we ordered the dessert (can't remember the name of it) and it was to kill for;) if you are nearby - visit the place- you will not be disappointed!
1384 Opinions
“Absolutely awful experience. The place had a dead atmosphere, and the staff couldn’t care less. The so-called manager walked past me twice while I was sitting at the bar waiting for a drink, without even acknowledging me. When the barman finally asked what I wanted, he couldn’t find the bottle I asked for. He then asked the ‘manager,’ who lazily looked in a cupboard for a few seconds before walking off. The barman told me they didn’t have what I wanted. I pointed to a bottle sitting on the counter. Apparently, because it wasn’t the brand that was on the menu, they couldn’t sell it to me. I left immediately; no consideration, and zero customer service. The manager seemed completely useless—‘dead from the neck upwards’ is putting it kindly. Avoid this place at all costs.”
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Waiters were lovely and very attentive! Very quick service and yet the food is amazing. Highly recommend! Our waiter in particular, Ben made the first time coming here so good, thank you!
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They don't package the items properly when ordering for delivery. Contents all in the plastic bag. Called restaurant to complain no accountability and asked to call back in an hour as the 'boss' will be back. Shocking service and appalling delivery!
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