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4.4

Based on 617 opinions finded in 1 websites

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Nº 322 in 704 in Herefordshire, County of

Score
OpinionsNoteGoogle6174.4

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Open mic night was great, friendly staff

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Tony Taylor . 2024-11-29

MORE AT Google

Lovely hotel in a quiet setting. We had a suite room and it was spacious, beautifully decorated with a relaxing hot bath! The staff were all super friendly and welcoming. We had a drink in the bar but didn't eat there, the hotel arranged a taxi for us into Malvern which was helpful. The cooked breakfast the next morning was adapted to be vegan and was very filling, oat milk was out on the breakfast buffet which was fab, we had to ask for vegan butter but they did have it which was great. We'd happily stay again.

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Saskia Saunders . 2024-10-29

MORE AT Google

Hosted a party here, service and food was great, rooms after were fairly priced and the staff were very accommodating

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kurt hill . 2024-10-29

MORE AT Google

Really cosy nice attentive staff

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Peter Smith . 2024-10-20

MORE AT Google

A beautiful country hotel with large grounds, great for a drink in the sun whilst the kids run around.

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Terry Collier . 2024-09-29

MORE AT Google

Absolutely perfect. We all - including Poppy spaniel- felt welcomed. Very dog friendly with A super garden for her to play in . This was our first visit to a hotel with her . Restaurants were excellent too. We'll be back.

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Jo Wheeler . 2024-09-27

MORE AT Google

Amazing Afternoon Tea and great service from super staff that could not do enough for us! Highly recommended!

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Yvonne Cawley . 2024-09-24

MORE AT Google

Situated in the beautiful Malvern hills the hotel is picture perfect. Great service from polite and friendly staff. Only visited for afternoon tea but would gladly recommend.

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Richard Hall . 2024-08-14

MORE AT Google

Went for lunch for our wedding anniversary. Lovely meal. Very helpful staff.

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Nigel Winters . 2024-08-11

MORE AT Google

Dirty kettle very hot no air-conditioning

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Jasvinder Singh . 2024-08-09

MORE AT Google

Lovely dog- friendly at the foot of Malvern Hills. Rooms were clean & well appointed. Food was delicious with a good selection. Service during our stay was very friendly & attentive.

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David Higgins . 2024-08-04

MORE AT Google

We stayed at Colwall as it was a good location to explore the Malvern Hills and it prides itself of being very dog friendly. Only the dog bed was probably more comfortable of the one we had. I cannot believe this hotel could deny their customers of the most essential thing there’s to be from a hotel “a comfortable mattress to sleep on”. You could literally feel and count every spring in the mattress. The room in itself was very modest and in need of touch in places. The linens weren’t fresh either…as I lay my head down the pillow smelled musty and dirty. We booked for two nights and needless to say we cancelled the second one and got ourselves an air bnb which was exceeding our expectations. Shocking!! Would not recommend, or even dream of returning.

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cynthia tesi . 2024-06-14

MORE AT Google

What an incredible gem in the Malvern countryside 😍 down with partner and our "hairy daughter" (the dog!) for work. We were welcomed with open arms into luxury. Rooms are beautiful, staff couldn't do more to help and the surroundings are breathtaking 😀 **HIGHLY RECOMMEND**

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Em Price . 2024-06-06

MORE AT Google

What a wonderful hotel, so dog friendly. Best hotel I’ve been to for dogs by %1000

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David Johnston . 2024-06-05

MORE AT Google

Hotel wasn’t the luxury standard the website implied. We had a dog friendly room so don’t expect immaculate but it was very tired. Many cracks, shower positioned awkwardly, very uncomfortable beds, no hanging space other than wardrobe that didn’t stay shut, blinds that let light in etc.. for a superior room this felt, I’m afraid to say, inferior. Bar/restaurant ok but no draft beer on arrival due to pumps issue. Breakfast was fairly good. Staff all very friendly and nice but didn’t make up for it for me.

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Briony Rowe . 2024-06-04

MORE AT Google

For dogs, this hotel is wonderful. They take such good care of your four-legged friend that it's worth the trip. They have a paw wash for the muddy walks, free biscuits, a sausage at breakfast and bowls of water. We were put at the top of the hotel, in the eves and it was a challenge being 1.87m and not banging your head. The shower was like going in a closet, being severely head restricted. Other than that, it's highly recommended.

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Lee Minett . 2024-05-30

MORE AT Google

Absolutely amazing staff..location is brilliant for many walks

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Darren James . 2024-05-26

MORE AT Google

Lovely place staff are very friendly and helpful food is great and so are rooms will be back

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Terry Blampied . 2024-04-04

MORE AT Google

We booked this Hotel to celebrate our 7th wedding anniversary, Our room number 2 was quite charming clean and tidy. The bathroom is nice and after youve been walking through the Malvern Hills its great to have a good soak .Breakfast which was included in the price was really nice with various drinks and foods from the self serve table and to order. Our main meals were very much enjoyed with good portions. Staff were very proffessional cheerful and friendly. Over all very happy with everything and hope to go again .There is a local conveniance store not far and a Pharmacy opposite the Hotel. Many thanks .

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Marc Tremblay . 2024-04-01

MORE AT Google

We dropped in for afternoon tea, hoping to take a short walk afterwards. The hotel bar was quite busy but we were shown to an adjacent dining room which was very pleasantly decorated, if a little dark and devoid of a view. Afternoon tea was pleasant with an array of finger sandwiches, cakes and a scone each. All nicely presented. Scones were slightly too crusty but the overall offering was very nice and the bar was certainly popular. We couldn't find the path from the gardens so drove to another venue for our walk as it's a beautiful area.

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Suzanne Aylmer . 2024-03-23

MORE AT Google

Absolutely loved it. Beautiful place with an amazing staff and food.

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KRISZTIAN CSIZMADIA . 2024-03-22

MORE AT Google

If you have a dog, you will love this place

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Darren Hudson . 2024-03-05

MORE AT Google

I had afternoon tea here, with 2 friends, one of whom has a food allergy. The hotel was very adaptable with respect to the allergy and the tea was tasty

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Louise Roberts . 2024-03-03

MORE AT Google

We booked an afternoon tea using a gift voucher from my fiance for my birthday. The service was fast and friendly. The food was very tasty and plentiful. Staff were very attentive, ensuring we had everything we needed. A wonderful dining experience, would love to return in the future to maybe sample the Sunday roast which other dining were enjoying.

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Sukhbir P . 2024-02-21

MORE AT Google

Not a great experience at all unfortunately. Awful customer service and average food.

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Alice T . 2024-02-18

MORE AT Google

We had afternoon tea which was delicious. The staff were welcoming and friendly. Lovely experience. The environment was clean but a bit tired.

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Pennyosborne@yahoo.co.uk 51Osborne . 2024-02-11

MORE AT Google

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