Collins Fish Restaurant in Forest Heath

Called in on way back from beach. Ordered small fish and chips. £9.70!! I was the only one in the shop 3.15 and one person serving. Got back to my van and the fish was like a mini sardine so small and the chips were dry shrivelled and most probably started their life the night before. I also noticed from the leaflet I picked up that I should have been charged about £6 as there was an offer on. I phoned to complain 6 times but no one answered so took it back and got my money back. Second time this has happened load of old trash. Never again.

We called into this restaurant as part of a coach trip. There was also another group in at the same time as us, so it was very busy. However, everyone was served quickly, so we weren’t left waiting. Pleasant staff. However, I thought the chips tasted a bit odd, maybe the oil needed a change. Fairly basic decor, but clean and tidy. As long as the chips were better next time, I’d eat here again

Top notch Fish and Chips. Quality food, high level of cleanliness, polite attentive friendly staff. Very welcoming and reasonable prices.

Poor old Brandon doesn’t have a great deal going for it, but it can at least boast a handful of take-away outlets lining its major thoroughfare. Passing by in my ST-2, and hungry, I tried Collins Fish & Chips. It was decently cooked, pretty prompt and pleasantly delivered. Plenty of street parking outside before you drive off to somewhere more interesting.

There were 47 on the bus returning from Thursford's Spectacular show and we had pre-arranged the meal. The fish and chips were quickly served. If one wanted to picky the chips could have been better, they were a little dry and could have been larger in size. The restaurant is bright and clean. The staff are pleasant. The wines on sale are well priced.

walked in and found a table for five of us, ordering was quick with very polite service. we all ordered different fish and chips and it all came out hot and fresh, very tasty fish and chips, service was very good. Very traditional fish and chips here at this restaurant. would definitely go again.

We've been going to this restaurant for over 30 years and always thought of it as "the" place to go to for fish and chips. However, last weekend on hubby's birthday we went for the first time for ages and were so disappointed. Staff are friendly and place is clean but tired (same pictures on wall for all the years we've visited). But the food was not particularly good. The batter was almost burnt and not appetising at all. Not the crispy batter we're used to. Can't say we really enjoyed it. Has the business changed hands?

the cod and chips are very nice , place is friendly and a nice seating area , nice and clean and food isn't about price .

We had lunch here with family while on holiday from Australia and couldn't fault the food. The fish was well cooked and the batter was light and crispy and th chips were 'real chips' - not frozen! Our husbands opted for 'spotted dick' pud and custard and they were in seventh heaven! The only suggestion is that the waitress on the day could maybe manage a little smile and a bit more interaction with the customers.

It's a local institution I am told. The interior is 1980's retro without the chic - think more Maestro less Audi Quattro. The food is standard chippy fare. When we arrived Saturday afternoon just before 14:00 the place was empty. The fish was alright. The chips felt like a re-heat. Probably best to go when there are more patrons for yummier food. The staff was friendly and attentive. Not bad, not good but somewhere in between .. a Montego maybe.

We were too early for our appointment so we decided for a leisurely lunch. We found Collins Fish Restaurant. Service was very warm and efficient. Kudos to them. I ordered the Cod Fish & Chips and boy was it great! It was one of the best tasting Fish and Chips. Freshly made, moist and tasty. Serving was quite generous. Definitely, recommended. In addition, these nice ladies keep the place sparklingly clean.

best fish chips in Brandon , nice and fresh food and friendly staff . nice fresh cod and clean restaurant.

Food was average but the female member of staff was unbelievably miserable treated us as an inconvenience, do not live in the area but will never go back

Good place to eat, bit run down looking, but good food small portions but adequate waitresses very lack lustre, couldn't be bothered attitude, no friendly greeting no real interest in the customer shown at all,don't drink the tea or coffee unless you like strong to stewed as a flavour. Nice wine choice and plenty f soft drinks on offer. COD excellent

I love that his place never changes. No fancies or frills, just sit down fish n chips like it used to be. Decor hasn't ch aged since I went there with my nana and grandad as a child! Even still has the same placemats, chairs, decor. BUT, really good fish n chip meal for a fraction of the price you'd pay at a restaurant

Really nice Fish&Chips and good value of money, I recommend to go there or takeaway and enjoy the food home

I left a review on here last October but thought I would give it another try. Well!! The short lady that served me had a glowering miserable face which looked like a bullet wound. But I came for the food so what was it like? Did I get a pleasant surprise? Sadly I did not. The chips were as last time small edible leftovers from the lunch time which were vile. The fish was unpleasant and didn't taste like cod at all. To summaries the food is appalling and the staff are a surly unhappy bunch that no one in their right mind would employ. Who owns this dump?

The fish was I a thick gooey batter that was too thick for my liking and the chips contained lots of overlooked small chips

It's touch and go as to when you get a decent meal , sometimes it's been re cooked , very small portions and expensive

For freshly cooked fish and chips you dont need to go anywhere else. Every visit is consistently good, food is amazing, and the service great!

Dreadful, takeaway, just wanted to get away, what a miserable horrible woman on counter think her face would crack of she smiled, no offer of salt or vinegar or how wrapped and just chucked on counter, and to top that food crap

Having lived in the area my entire life, I remember growing up as a kid, good memories about this place, used to go regular on a sunday with parents and the atmopshere, service and food was most enjoyable. Freshly cooked, nice fish, lots of chips bread and butter done nicely, and a choice of somewhat decent desserts at the back of the restaurant. Clean, friendly staff. However this is going back, way way back, to what would be around the early-mid 90s, at some point in the late 90s early 00s, the place changed hands, and has been downhill ever since.Currently, the food in the restaurant is a complete contrast to what it was, and the staff... sour, and unfriendly. Its like its too much trouble for them, absolutely no pride in working there at all. Again, stark contrast to what it once was. I remember sometimes, not being able to get a table in the place, quite a few times, with people queing outside the door waiting for it to open( much like the long gone, but fondly remembered by many, Bobs Chip Shop in the same town), but now you may see the odd oap waiting outside to take advantage of a special offer on certain lunctimes. thats it.Had a great rep once, patrons were often nice older pensioners, everybody polite and with manners, sadly long gone now. The take away food the other side in the chippy was also of a good standard,(but you always got better fish and chips in the restaurant for some reason, maybe because it was all freshly cooked to order, anyway people who ate there will know what I mean) although we always favoured Bobs to theres because the chips had more taste, were collins were more cleaner and drier(not a good thing in this case). However for a sit down meal in Brandon, it was the place back then. Cannot recommend it now however sadly. Changes needed, and big ones, if its to get back its glory days. Such fond memories of the place though.

Lovely and fresh fish and chips in either take away or in the restaurant. Good prices and quite friendly staff

I bought chips last week and they were Very clearly left over from the lunch time session. They were shrivelled and horrible. Tried phoning Collins but the phone was permanatly engaged. This isn't the first time they have sold me leftovers. I have been a loyal customer over the years but have now defected to the other chip shop. The owners need to employ staff that smile at customers and sell them edible food

We used to go here when visiting Brandon many things over the years last time about 8 years ago, the interior has not changed but clean and food was good and freshly cooked

Typical fryery and food was hot and tasty. Wine reasonable Not a lot to say about basic fish and chips

Excellent restaurent which is open to 9.00 p.m. approx attached to fish bar. All types of food available other than Fish and Chips. Well served and presented at a reasonable price.

Many years ago I lived in Brandon and used to use Collins for fish and chips take away and occasionally the restaurant, it used to be superb. Returning last Friday we decided to pop in for an evening meal. Were we disappointed well no but it was not as before. Prices are good and fair, it also has a alcohol licence, although as I was driving I could not take advantage of it. We entered the restaurant area, and were shown a table. The menu was a poor copy of the one 15 year ago but the food generally match that of those days, full plate hot food and large piece of fish woth the money and worth a visit

We use regularly. Good value for money. The best around here in my opinion. Take away or eat in. Reasonable parking

Ate here today and found it to be a disappointment. The restaurant is clean and has a classy look with it's wine display case. The waitress was an older pleasant lady whom was very patient and accommodating.But the food left much to be desired. Being a fish restaurant we should have ordered fish, because any other food is definitely not their forte. I just wanted a light meal so I went for the soup of the day, which was tomato soup, that I quickly passed on. The waitress went back to the kitchen and informed me that they also had chicken soup. I accepted this order with bread and butter, and what she brought me was cream of chicken from out of a can! And untoasted bread with too much butter already spread on it. I had to use a knife to remove most the butter off. My husband ordered the chicken burger, which was the equivalent to a microwaved chicken patty with chips that were white in color and not normal golden brown from cooking or frying.And my mother ordered apple pie with custard. Her apple pie was swimming in custard where you could only see the top of the pie crust. It was so comical to us, she took a picture of her drowned pie.So we were not impressed at all. It seems like Collin's receives their food from the local Aldi's and serves the canned and frozen food from there. Collin's prices are cheap, but I would have rather paid Aldi's directly and cooked the food myself at home.

I used to rave to all and sundry about this fish shop but the standards have slipped. I always have the small cod and used to get a lovely chunky piece with lovely white fish - now its so flat there is barely anything to it. Portion sizes remain the same and the service is ok but the fish is not so good and last week when we went it all tasted like it had been cooked in old oil. I'm very sad and hope things improve - we visit when visiting Mum and always looked forward to our trip here but not so much now

Absolutely EXCELLENT. Service , Staff & of course The Fish & Chips are beautiful. In the restaurant all the food is cooked to order. Have been several times and have never been disappointed. The Pensioners Special is unbelievable value. £4.95 for Fish & chips & tea or coffee. We will be going again very soon.

If you like fish that has been re-heated, probably many times chips that are swimming in dirty oil, cold mushy peas served by a person with a severe attitude problem, then this is the place for you. I threw most of my purchase in the bin outside. It was by far the worse fish supper I have ever had the misfortune to purchase

Alas, the take-away service, staff and food quality does not match the restaurant's high standards. Long waiting time, unfriendly staff (well the one who serves) and food often undercooked or tepid. Stopped using the take-away months ago.

Was walking round at 20.30 when we came across this. Very fast service,staff was very friendly & funny. Food was very nice,cooked lovely. Would return in the future.

Great taste ... Huge portions!Delightful friendly Family service, with a chat and a smile.Reasonably priced in a very clean dining area.

Been using this restaurant for years for occasional visits, never been disappointed.Food cooked to order, even though they have the takeaway next door. The pensioners special is fantastic value - Cod & chips, with a small salad, and a cup of tea or coffee for £5. The portion is a good size too.Staff are friendly and helpful, service is quick, attentive and very welcoming.

Posted 01.08.2014. Been going to this restaurant for at least 25 years, and it is consistantly very good. A favorite eatery for senior citizens who appreciate the freshly cooked food at sensible prices. All the staff are very friendly and helpful. Note the new telephone number. 01842 810810

Trying to contact this restaurant but telephone number is disconnected - can anyone help??? Have made a booking for August and need to discuss numbers!!!

Fresh fish in nicely coated batter, staff good, chips fresh and tasty.Opens daily until evenings, always pleasant ambience , toilet facilities available. High street, Brandon8.5/10

Visited Collins today after cycling trip to Brandon Country Park. Very impressed, food cooked to order, really fresh and piping hot. Among the best fish and chips I've ever had.

Stopped here yesterday, with a coach load of people, lovely and clean but only one ladies toilet and one gents toilet not good for the size of our group, fish and chips gorgeous but portions VERY VERY SMALL!!! we had a pudding of battered pineapple with ice cream that's if you could find the ice cream got about a teaspoon full,as for the pine apple fritter was more like kids portion NOT that i m greedy but come on taking the p*ss i looked at the cups of tea being made and thought it looked very stewed so opted for a glass of larger (at extra cost) over all not bad if you like kids portions!!! bit of a RIP OFF TO BE HONEST

Take away not so good since use the bags, as the heat makes the food soggy especially if going to take it home and you live a couple of miles away. Restaurant much better as cooked fresh and seems to be less greasy, plus more of a choice.

This fish restaurant has a take-a-way service, which is okay - but my preference is for their restaurant which is next door. Here the fish and chips taste better, as they do not spend time in paper before eating them. The food is cooked to order, the portions are enormous (the fish platter has to be seen to be believed). The staff are friendly enough and the prices are very acceptable. I live in London where the same kind of meal would cost at least twice as much.Well worth a visit. They open early in the evening so a good place to go if you're on your way out later.

I love the food in here and its good value ,thats proven by the older age group who tend to patronise it.its a resaurant attached to a chippy so everything you eat is fresh ,the only setback I find is that it doesnt seem to be open a lot when I want it to be

This is top notch traditional English fish and chips

Had food from there about 6 months ago,had to wait at counter a good 5 mins while two members of staff finished chatting and smoking out the back door. Chips were lukewarm, and had obviously been sat there for hours but the fish was OK. Our most recent visit was a disaster . Older lady who works very rude, almost to the point of being nasty. Will not ever go back there. Have seen the rude lady around Brandon since then and it seems she is just as rude outside of work as she glared at us and shouted something. Seems to have made it personal. There are however a young girl and lad who work there who have served me in the past, and they are polite and friendly and the food seemed of a better standard when they were working. The older lady provided shocking customer service.

The quality of the fish and chips here has been consistantly good for the past 25 years we have been going here. Only had one disappointing meal in all that time when we understand a tempory fryer was on duty. Restuarnt is not a classy as it used to be but air conditioned and clean. If you like good fish & chips you must try Collins.

Friendly staff. 80's decor, good quality fresh food, reasonably priced and delivered quickly to your table piping hot. But it all works. Will go back again.

Collins fish restuarant is how it used to be before it all changed! The decor is old fashioned, it's like stepping back into the early eighties, which is quite nice. The food is outstanding! If you go more than a couple of times the waitresses remember your face and treat you like an old friend, the senior meals are really great value for money. If you are looking for upmarket fancy chow, this is not the place for you, but if you want good honest fish and chips, cooked beautifully, friendly service, clean, cheerful, quick, easy, hassle free dining... this is a must visit!