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3.8

Based on 123 opinions finded in 2 websites

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Nº 1559 in 2148 in Bristol, City of

Nº 252 of 338 Other cuisines in Bristol, City of

CUSTOMERS TALK ABOUT DISHES WITH..cakecoffee

comment_iconOpinions

We stumbled upon this cafe and as it didn't look busy grabbed a table. There's a great range of sandwiches on offer. Cakes are very tasty. Coffee prices are pricey but are really good. Tea was a 'proper brew' according to my brother in law, and he's fussy with his tea. What was extremely disappointing were the staff. 'Blondie' has attitude and very poor customer service skills. A lady purchased several cakes whilst Blondie was most unhelpful, being rude and short tempered.'Mohawk' appeared to do nothing but standing around talking. Young short haircut was doing most of the work whilst B and M were in deep conversation. A customer asked for some sugar. B ignored him, and carried on talking to M. Customer asked again, B gave him a sachet turned to M and actually apologised for the customer's interruption of their conversation! I had never witnessed such rudeness. NEWS FLASH. B and M. Customers purchase goods, you serve them, you get paid for that. Not for talking away whilst customers wait for you to decide when to serve them. We won't be back. There are plenty of other coffee shops where staff actually work and treat customers with respect.

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MJD P . 2023-11-12

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Comfortable cafe on Clifton’s Princess Victoria Street focusing on cakes, pastries and sandwiches. Comfortable seating, including armchairs. Quieter than some of the other Clifton cafes, The coffee was excellent as was the carrot cake.

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higvin . 2023-07-18

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I visited here on Tuesday the 7th as part of a family group. We found it by accident and we’re so happy we did. After coffee, my family went off to visit the Clifton Suspension Bridge Vaults but as I was on crutches, I stayed behind to wait. Two hot chocolates and much later I was still waiting. No signal on phone, but staff very kindly let me use their landline to get in touch with family . They were so nice and helpful about it and I am very grateful to them.

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Sally M . 2023-03-09

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The staff at this coffee shop are ace. Always friendly and helpful. Especially Ross who always portrays a buoyant and positive mood. They have never messed my drink up or left me disappointed… the best oat hot chocolate in town!

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casacasa . 2022-10-29

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We go regularly for coffee and cake...the staff are lovely, friendly, and make the whole experience more fun....they are also efficient, but manage to maintain the atmosphere, even when things are hectic. The coffee is excellent, by far the best of any chain, and the cakes are superb. In an ideal world they would have more space, but they are in a prime position in the heart of Clifton Village. We have a 40 minute drive to get there, but it's always worth it...

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Sue A . 2022-10-15

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We had a light lunch here, eating outside. Good service and a wide range of panini fillings was available. Steps to get inside so not wheelchair accessible.

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X4408GUcarolinec . 2022-05-25

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Enquired at front door if seats were available and was basically told to go and look for myself. Found a vacant table but had to request previous occupants crockery be removed. Then had to request table to be wiped to erase cup marks and crumbs. No initiative by staff to undertake what is usually regarded as standard tasks for waiters. But then these, presumably part time "students," had not been trained to wait tables in a professional and customer friendly manner. Please upgrade staff training. Having said that, coffee and carrot cake were good and a pleasant atmosphere prevailed with not too loud background music

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briancharlesm2017 . 2022-02-24

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I like this cafe normally, staff are usually very pleasant. Today was a bit weird the girl said there was no filter coffee. Bit weird when it’s a coffee shop. So I asked for earl grey tea. She didn’t ask me I wanted milk and she gave mea teaspoon with coffee on it. Yuck.

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VickyC3025OQ . 2021-12-30

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A lovely nook to go with a real cafe feel for smooth cappuccinos, lattes, teas sweets...Best though is the staff: Ross, Rhiannon, and Toby are great and do a amazing job every time!

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MicEllll . 2021-12-11

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Great for a quick coffee and cheeky bit of cake. Pleasantly greeted on arrival, quickly and efficiently served, instructed where to wait and was then served a beautifully made cup of joe. With the current pandemic and circumstances in the hospitality sector members of staff are always working hard and to the best they can.

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737rossj . 2021-11-10

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We went for coffee and something for breakfast. There wasn’t much choice but they advertised pain au chocolat, pain aux raisins, plain croissants and almond croissants on a blackboard. On ordering, it turned out they only had 2 of the 4. I returned to the table to ask again, and we changed our order. By the time I went back, ( one other customer later) they only had almond croissants left. This was 10am.He had bought the one pain aux raisins! The member of staff just kept pointing to the basket saying ‘this is what we have’ as if I was expecting the earth. We left as we don’t like almonds and went up the road where we had a super experience!

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Annabel U . 2021-10-28

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Absolutely beautiful cup of coffee in a super setting. Lovely selection of cakes and snacks too. Outstanding staff too. Very kind and efficient.

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carlosthemackem . 2021-08-21

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Part of chain - coffee good - if not exceptional - but staff could not be more friendly - worth calling in just for the banter!!

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Malcolm R . 2021-07-16

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Stumbled across this place and went to coffee and breakfast and it was fab. Really cool cafe with a good selection of food and drink.

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DeeTravels112 . 2020-10-12

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Arrived with three friends and was looking at the extra seats around the corner at entrance and got shouted at saying 'thats not for Customers'! Fair enough but could have been more like 'sorry afraid those aren't available. ' then I asked are there any other chairs for three as we just needed one more and basically got told 'look for yourself' in a very rude patronising tone. Then I addressed the topic while ordering coffee saying I'm sorry but I think you were unnecessarily rude earlier and got told ' I think your rude coming into my shop during a pandemic and trying to take chairs without asking.' Ummm well excuse me but they weren't cordoned off and frankly we are the customer and everyone is adjusting to the new normal. There is no need to speak to customers this way and one would think with the crisis shops are struggling for business and should be more respectful to customers in general. Really rude lady I gave her the opportunity to apologise and speak on a civil way but instead got attacked further. Needs to take course in customer service......

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lovetravelling121 . 2020-09-20

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During the pandemic, the team have worked hard to keep the cafe clean and welcoming. The cakes are delicious, especially the carrot cake and their Flat White is spot on. Big thank you to the team who are a bright spot in our week when...

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Gringotts123 . 2020-09-15

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A very small outlet for this chain, but great atmosphere and still relaxed. Coffees lovely. Only thing I would say is that some sort of ventilation is required as the glass in the windows were very wet

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idcus . 2020-04-10

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Quite simply a very good coffee shop with tasty cakes, sandwiches and snacks. When we walk across Bristol from Stokes Croft to Clifton it is always the coffee stop where we all automatically guide our feet. The coffee is consistently good and the service friendly....

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Maggie G . 2020-03-06

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This is my go to place as I work in Clifton. I meet clients, friends and family in this place and it never lets me down.

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Rob M . 2020-03-05

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Called in for a quick coffee while shopping in Clifton village. Small and cosy with quick and efficient service.

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ricardoire . 2020-02-23

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We stumbled upon this lovely coffee shop on one of many rainy days in Bristol. It’s small but cozy with right amount of soft chairs and privacy. We were served delicious flat white and hot chocolate by friendly barista. We really enjoyed our time and...

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Traveller_LTL . 2020-01-29

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I should have known better after waiting to be served . Both girls looked bored . They could not be bothered to prepare the milk properly for my "flat white"

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chrisprior . 2019-12-10

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I love coffee shops!! I must say, I am a coffee addict and I love the atmosphere that comes with going to a coffee shop and enjoying yourself. I’ve never been disappointed with the service I receive at coffee shops. Understandably, service can be a...

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AmeliaThornson . 2019-10-17

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Nice house blend coffee and good selection of tarts and cakes. Try the Portuguese Tart, Welsh Cake and Tea Cake. Just beware the double shots, which are the house standard here!

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enjoymentguy . 2019-08-24

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The choice and quality of coffee here is great all available with non dairy options if required. We especially enjoyed the gluten free brownies which were rich and decadent.. We visited several times whilst in Clifton and always found the staff friendly and helpful

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HappyVoyager1976 . 2019-08-10

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Andrew was very professional, We have always like coffee 1, Needs to be bigger foe clifton, If you can find a seat it is very nice but this is difficult, further hardened by customers flocking to windows seats.

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happyhouse2 . 2019-08-02

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two rude girls in this shop in Clifton in Bristol, didn’t even acknowledge me stood patiently and waiting to be served: they just totally ignored me and had their backs to me when they knew I was stood there,!,! But served someone else! I walked...

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Ryoko24 . 2019-06-06

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We were staying at a local place and they didn't have a cafetiere, so this was where we got our caffeine fix. I went for a flat white, and it was easily the best tasting coffee I've probably ever had. Would go again.

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Ben F . 2019-03-04

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Had an hour to kill on a trip to Bristol while waiting for my husband to finish work so popped in. Staff were so lovely, coffee was great, cakes were lovely (ate one in and took 2 with us for the trip home), everything was...

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KFC911 . 2018-11-21

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Ok for a coffee but sadly, no gluten free options except for a bag of crisps. Lovely atmosphere though. Prefer the Boston Tea Party just up the road.

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Heather H . 2018-10-24

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We wandered around Clifton village and stopped off for a coffee and cake at Coffee#1. Great coffee and hot chocolate, excellent cake options and comfy seating areas. Lots of yummy mummies and their offspring so I imagine that this place can get very busy. There...

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LizM99 . 2018-09-02

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I always enjoy going to Coffee One and have tried lots of branches. This was is smaller than many but we were there at a quiet time so got a good table and weren't crowded out. We had tea cakes as we usually love them...

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Paula M . 2018-08-20

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Only one guy on duty when we crawled in at 08.00 on Sunday after escaping our dreadful hotel, and we felt our breakfast budget was in safe hands with him. The usual perfect coffee, impressive pancakes and great toast - I had a double quantity...

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Sue J . 2018-07-09

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Nice place near Queen Square at the centre of Bristol to have a hot drink, vety different choices. Well served at a fair price. As a Belgian I noticed at the wall that they know their classics 😃

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Bombero47 . 2018-06-07

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Lovely little coffee shop with yummy cakes and treats. Welcome was warm and friendly, staff were fun and efficient and prices were more than reasonable. Plenty of seating inside plus a few more outside. Well worth a visit.

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997kevins . 2018-06-05

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No matter which branch I visit I still love everything about this shop! The aesthetics are gorgeous and service is always lovely (as well as the drinks always being delicious)

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Libby L . 2018-06-03

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Very warm welcome. Staff are very pleasant and efficient. The cafe has a very nice feel, cosy and comfortable, I love the leather armchairs. Great place to meet up with friends. Good selection of cakes and pastries, I went for a Portuguese Tart which was...

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Zorica88 . 2018-04-19

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Our usual place was too full so we wandered down the street. The place is smart and had good but basic lunch food and coffee. The service was pleasant and prompt. There were plenty of place to sit.

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elizabethhB2774XX . 2018-03-30

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every time i go into this store, which is basically everyday, i always get treated as if i am the only one in the shop, which is lovely as the staff do not treat you as a customer who is parting with money, the staff...

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scarlett c . 2018-02-23

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Light snack lunch. Excellent teas and coffees. Also panini’s and cakes. Clearly a popular meeting place away from the main cafes and restaurants, Good service and value.

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alexhL6457QI . 2018-02-04

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Called in on a Sunday early afternoon, excellent coffee, but service a little slow. Wouldn't normally matter, but we were in a rush to drop someone off at the station to catch a train, so we were very conscious of time. Would visit again if...

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Somersetgirl . 2018-02-03

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Good coffee, good cakes, good atmosphere, good service. That's all you'd expect and what you get. Recommended.

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MartinP898 . 2018-01-06

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Due to time on our hands we popped into Coffee One for a coffee and a bite. Coffee superb - Welsh cakes divine - service from Nathan - Fran and Joanne was top class. It will be difficult to decide where to have coffee in...

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mrhealth . 2017-10-24

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The best coffee! We were attracted by the aroma from the street when passing. Excellent Americano and an amazing selection of cakes which we were sadly too full to try.

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StIvesmaid2014 . 2017-10-23

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Nice stop off at cosy coffee shop.Friendly staff.Only one toilet which was a bit anoying! Busy so service a bit slow.

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Gaynor E . 2017-10-17

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The coffee here speaks for it's self but the love and attention the staff put into your drink and the service they give is above and beyond what any person could reasonably expect from a coffee shop experience. Everyone is so welcoming and always seem...

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Jenna B . 2017-10-12

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I like the atmosphere, it's very cozy, very spacious, nice interior and comfy sofa too! Friendly staff and of course the coffee (and cake) was beyond nice! They also have branch near Victoria Park.

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StefanoMalachi . 2017-10-07

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Walked past and chose it for breakfast the following morning. It looked lovely and had a selection of croissant and pastries. Unfortunately when we didn't go for breakfast, service was v slow, the selection of pastries small and they ran out of croissant. I won't...

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Cathy147389 . 2017-09-22

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We went in for a breakfast after a Balloon Festival launch and the place was getting busy. No problem for the guys running things as the food and drink was great. Even when the place rapidly filled up they kept it together and made for...

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JGBill . 2017-08-13

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I've been a few times for a catch up with a friend or two. The drinks selection is good and well priced. The staff are really friendly. Lots of photos on the wall from celebs who have visited. Has a lovely local feel to it....

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MissRed87 . 2017-08-06

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Stayed at hotel nearby without breakfast so ate here. Fabulous food and service. Much nicer to eat here rather than a hotel.

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Rochris2015 . 2017-07-27

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centrally base cafe in clifton village, nice range of cakes and snacks good coffee locally sourced has several branches in bristol

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martin m . 2017-07-11

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A super welcome by two great baristas; coffee and cakes were delightful and it would be easy to spend the whole day there. A real find in the wonderful Clifton village, Wish we lived here so we could enjoy regularly - sadly just a visitor,...

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Mary S . 2017-07-06

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Yummy coffee spot with lots of options. Small coffee shop but has a cosy feel to it. We are a fan of the coffee#1 chain.

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GMPH91 . 2017-06-15

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There is a row of coffee shops and eating venues in Clifton, and we are happy to drop in here for a light lunch of soup and roll. This café would seat about 20, but I find it less appealing than the Bristol shop. However...

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Paul S . 2017-05-27

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Was visiting Clifton Village and decided to stop here for a coffee, very friendy welcoming staff, good coffee's and decided on some cakes as well which again were very good.

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Sam N . 2017-04-08

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Was looking for a coffee shop to sit in to fill some time on a Wednesday evening, have a couple of Coffee#1 cafes near me at home so I knew I could expect a decent experience here. This seems to be one of the older...

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ew16554 . 2017-02-18

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We had wallked up to the Suspension Bridge and had spent a couple of hours wandering around and were in need of a rest and refreshment in pleasant surroundings. Coffee#1 was an excellent choice. A lovely relaxed seating area, good home made food, excellent staff...

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Pam P . 2017-01-25

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Well, generosity is everything to me and this morning for breakfast I was treated to the massive cup of coffee and huge tea cake with butter and strawberry jam. Quaint, good menu, almost an olde world feel, Coffee 1 is a great place for your...

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JohnTripAdviser . 2017-01-08

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If you're crazy for coffee and visiting Bristol, this really is a must. Relaxing aromas, believe it or not, Lill you in, and you have trouble selecting your favourite.

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Catalan66117 . 2016-12-19

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Great coffee guaranteed! Friendly baristas and tempting cakes in relaxed and welcoming space. Sit in the window and watch Bristol go by!

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RosaPiagi . 2016-11-03

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I have visited Coffee#1 in Clifton Village numerous times. Clifton is full of coffee shops and what distinguishes Coffee#1 is not so much the quality of the coffee (which is good; but I'm not really a connoisseur) as the friendliness and helpfulness of the staff...

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Terry W . 2016-10-18

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Lovely part of Bristol full of small boutiques and restaurants. Coffee#1 provides a welcome watering hole. The coffee is good and so are the various nibbles on sale!

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461chrise . 2016-10-06

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Great coffee, great location, great service. Coffee in Clifton- well it is number 1! And there are cakes etc!!

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Samsunplatty . 2016-10-02

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On a recent trip to Bristol I called into this restaurant for lunch and really enjoyed it. It was friendly and funky and food was good. Would definitely call again.

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mollieNorthEast . 2016-09-09

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A good strength coffee can be had here, smiling staff who always are willing to offer you something to go with your coffee. Mixed bag of customers, mums and tots, well behaved families, business people, over 40's meeting up for coffee, and of course our...

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Mari F . 2016-08-25

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Its a coffee shop which serves nice coffee and the people who serve the coffee are very helpful and nice.

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Rockmoc . 2016-08-20

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I love going to coffee #1 The coffee quality is superb, large cups and comfy sofas. The brownies are amazing Pleasant staff.

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0Palmyra0 . 2016-08-16

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Coffee one Clifton consistently make the best flat white in Bristol. In fact the best outside of New Zealand

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philipc556 . 2016-08-10

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Feels nice and authentic and a good cup of coffee and choice of eats. Always a bit of a hiatus trying to buy and pay but well worth it

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RobininBRISTOL . 2016-08-09

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Popped in while visiting the area for a quick cup of coffee and ended up relaxing there over a glass of iced coconut chocolate drink (they name it Bounty) plus a delicious chocolate cake, watching the world go by for an hour! Impressive range of...

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GoingGuide . 2016-08-09

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It is totally unacceptable that a relatively new coffee shop should make no provision whatever for wheelchair access. My daughter had the demeaning experience of being lifted in her wheelchair up three entrance steps by members of staff. They did what they could but no...

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David R . 2016-07-28

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Very helpful staff and good coffee,sat inside as it was a very hot day but front complete window was rolled bask so felt like you were outside

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Sylvia H . 2016-07-23

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I felt very comfortable eating here alone for an early lunch. It has a very cosy atmosphere and reading materials available. I had a toasted ciabatta with roasted mediterranean veg with spinach and it was very tasty. Coming with crisps and side salad I thought...

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dupeyabu . 2016-07-09

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We had a drink and cake on a Saturday afternoon. The service was good and staff friendly. There was a good choice of teas, coffees and other drinks and a good choice of cakes and biscuits. Nice place to sit and watch the world go...

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G1naM . 2016-06-25

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We visited here Sunday morning 29th May and the coffee and cake are amazing. The Americano was lovely and the latte fabulous. Will definitely visit again if we are in this area.

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815customer . 2016-06-01

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Visited Coffee#1 for a coffee and a cake. It's a nice place and the staff were friendly. The cake was also good. However I ordered a flat white and got something more like a really dry cappuccino - doesn't really cut it in an area...

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big_face_1 . 2016-03-29

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The staff are very friendly and welcoming. This cafe is central to a small shopping mall, with some quirky shops.

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Thad I . 2016-03-15

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Great place serving very good coffee, cakes and snacks, friendly staff. They have a lovely long list of hot and cold drinks; what else do you need :)

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CO1958 . 2016-02-08

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I visit Clifton in Bristol a few times a year and each time I make sure I have time to sit and enjoy a coffee here. Staff are great and although its got a lovely warm friendly atmosphere.

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Ian D . 2015-09-03

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Came here last week as it was opening had two deluxe hot chocolates and a flapjack, was very yummy the staff were very friendly and quick considering they had only just opened . Massive variety of cakes and breakfast options saw the porridge after I...

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Alicesmith11 . 2015-08-11

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Our first time visiting this coffee shop and we were impressed! Nicely decorated, good quality fittings. Coffee & service great! Loved how the byfold windows at the front of the shop open right up. Great on the very sunny afternoon that we visited. Great coffee...

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Stuggy123 . 2015-06-27

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Nice coffee shop with a normal selection between Filtered, Espresso etc...good coffee but nothing special or of an amazing flavor. Furthermore my friend asked for an single espresso macchiato and she had a sort of cappuccino. The cakes' selection is varied. But the waitress that...

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giulia s . 2015-06-23

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Authentic tea served in lovely tea pots. Nice selection of cakes and chilled out environment. What's not to Love!

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Tinabroderick . 2015-06-22

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Lovely coffee shop, the cakes and sandwiches looked really good, but we'd just had a full English breakfast, really nice cup of coffee.

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78janj . 2015-06-09

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Decent enough Coffee but why have the heating on during a nice day May? Only table by it was by the radiator. Was uncomfortable. Didn't say anything (mainly because it was so so busy) what is it with Coffee and Clifton? The teapots were very...

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Southall202101 . 2015-05-29

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Lovely atmosphere in this relaxed cafe. Good choice of cakes and pastries with lovely coffees. Staff very nice.

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triciac890 . 2015-05-19

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Great place to just chill out. Didn't eat here but had a great relaxing Coffee whilst reading a paper. Clifton Village has a great ambience and is a must place to visit whilst in bristol. If you like Jewellery then Clifton Rock's is the place...

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Bigalseamills . 2015-04-29

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This has tended to be my default coffee shop for meetings in Clinton. On two levels so a quieter spot can usually be found. Coffee is fine but what makes it is the water available (still bot everyone provides this) and the tasty and sometimes...

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AdeWotton . 2015-04-28

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My earlier review criticised the condition of a filthy toilet seat, a detail so often missed in cafe's / restaurants. Credit to Coffee #1 who have addressed the problem with a new seat. Wish Nero's in Marlborough would do the same. Will continue to pop...

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PapaBob . 2015-04-15

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The review below this one said word for word what I wanted to write. Excellent coffee, nice staff, but the chargrilled toasted baguette looked amazing but actually tasted of very little. Yes it probably is healthy but I want seasoning on my rather bland chargrilled...

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157DavidM . 2015-03-23

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I often have a coffee there when I am in Clifton and I took a friend there when I was hungry. I needed to ask for salt and pepper to make the toasted sandwiches taste of anything. In my humble opinion if a customer in...

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lorrin439 . 2015-03-12

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Coffee # 1 in short makes awsome coffee and sells a wide variety of light snakes and cakes but the carrot cake is to die for! It's location in the village is perfect because it is just off The Mall. The seating is comfortable and...

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PaulT_13 . 2015-03-07

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Popped in for a coffee with family on weekend afternoon. It was really busy i.e. about 8 people in the queue ahead of me. Bit of a mixed experience really, staff serving were monosyllabic to the point of rudeness, no one cracked a smile even....

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Philly8888 . 2015-01-18

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I used to come here a lot and stopped in for a coffee. Not busy but counters and tables were dirty. Asked for a extra-hot coffee (universally managed by every other coffee shop in the Western World) but not delivered by an unusually unhelpful member...

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JtotheB . 2015-01-01

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I'm a fan of coffee#1 but I felt this place did not match up to the normal standard of service. I arrived in the morning, about 9.30 and was only third in the queue but the time it took to get served was bordering on...

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KathyT91 . 2014-12-20

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After walking all day long, I accidentally found this cafe and had a break. I had a cup of deluxe hot chocolate and it was very yummy with whip cream and tiny marshmallows :-) love it !!!

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Sruangrat S . 2014-12-18

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Been lots of times and always impressed by the quality of the coffee. Good quick service too. Nice range of cakes etc and a nice warm atmosphere

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grangemoore . 2014-12-03

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This is my local! Coffee is always excellent. Staff friendly, professional and welcoming! Coffee 1 is the best coffee chain IMO and this is my favourite branch!

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Margaret M . 2014-11-04

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Have been here roughly 30 times, and every single time it delivers! Absolutely faultless in all aspects (including excellent service). Couldn't ask for any more! Situated in the heart of Clifton Village and surrounded by multiple other coffee shops, Coffee#1 still manages to be the...

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jhe95 . 2014-10-20

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3.8

975 Opinions

location-iconNorthumbria Drive Henleaze, Bristol BS9 4HP England
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Popped in for a few drinks on Friday around 5pm. Lovely atmosphere, nicely kept beers and a good vibe. Mixed crowd with all ages and appears dog friendly too. All in all a good pub and I try the food next time , (but what was being served to other customers looked good).

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3.8

2427 Opinions

location-icon17-18 King Street
Other cuisines
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Quite expensive beer for the area. Friendly staff. Not sure if I'll come back. No deal of any type.