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4.0

Based on 101 opinions finded in 1 websites

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Nº 164 in 308 in Eastleigh

Nº 21 of 49 Other cuisines in Eastleigh

CUSTOMERS TALK ABOUT DISHES WITH..cakecoffee
Score
OpinionsNoteTripAdvisor1014.0

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Clean and nice tables nice food and drinks but very long queues. Nice and relaxing after we sat down near the window. Would go back but when it's queues are not long.

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kimberley . 2024-05-18

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Coffe is great as was the cake. Staff overloaded with tables not cleared and using take out cups and plates because of staffing issues ... less than ideal.

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EBTravel . 2023-10-26

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I have popped in this morning. And I meet this two nice guy who served me. They was so nice. And helpful. They made my morning so much better! I will definitely go back there. We'll done guys. Keep smiling.

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Devergo86 . 2023-09-02

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Used to be good. But has gone downhill since. Figured the staffing issues would have been fixed, got given take away only cups just because of short staffing issues. This business needs to pick itself back up again

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Emily H . 2023-08-02

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Quality of coffee fine but service which has always been slow, was very disappointing today. Our food had yet to be delivered after 15m and when I chased it up, it had been completely forgotten about. The annoyance is not one of the three staff apologised. Some customer service training required and certainly they have lost our custom.

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Blaahh1989 . 2023-07-15

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Got to say things have been looking up and up which is great. Hopefully the staff shortage issue can be sorted. Love this place as my weekend go to place. Even though we still wish one in Winchester existed.

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EmmyHenna . 2022-11-14

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Very slow service. I was in a hurry as I had a train to catch; two people in front of me and I thought fifteen minutes would be enough. Unfortunately I hadn't realied how involved the conversation between the two baristas would become and had not factored this in to my timing. Coffee #1 are by brand very slow but this branch surpasses the others. Such a contrast with staffing in their parent company, Caffe Nero.

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Trencherman2020 . 2022-08-21

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I called in early today asking to order a couple of the new special frappes and was told rudely by a male member of staff “we don’t have any bananas so can’t do them” then he went back to doing something else no intent on offering an alternative or making any kind of effort for customer service. At least it’s not the only coffee shop in town.

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Q7469TDdouglasf . 2022-08-09

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Compared to last time. The store still felt quite understaffed but we're happy to see it's at least looking up. Lovely staff members and baristas and the man in the shirt apologised for the delay on the hot food that we waited half an hour for but he did have a queue to deal with so it's understandable. Will visit again every weekend until we get a coffee #1 in Winchester. 😊

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EmmyHenna . 2022-08-08

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Friendly and helpful at closing time. I could easily have been turned away when I asked about closing time but I was welcomed it to pick up a coffee to get me to the end of a tough day. Thank you to the friendly young chap doing the close-down.

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lukedicksonuk . 2022-03-06

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Came in yesterday with my fiance from Winchester and had to wait in queue for over 10 minutes which got longer and longer out the door all because a lone barista was working on a busy Saturday morning all by himself. Luckily they were polite and apologised heavily and did extremely well to hold their composure and not lose it. We didn't mind the broken dishwasher, we felt sorry for the lone worker. As we left the queue seemed to have gotten longer. And he was still on his own. We hope next time when we come, we can give this place a 5 star and maybe there will be more staff. There is no coffee #1 in Winchester and we would like to give this place another chance in future despite our first impressions being average at best.

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EmmyHenna . 2022-01-30

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I come here every day, at least once!! All of the staff are so welcoming and friendly, they remember my usual order every day I visit! a really relaxing place to enjoy a coffee with my dog on the comfy sofas, highly recommended the seasonal Brazilian blend of coffee, I enjoy mine best simple, Americano with cream ☕☕😋😋

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O5549MBkates . 2022-01-27

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The team working here make it worth going. The ladies with the green hair and orange hair were funny, attentive, and polite. Good service makes it worth returning.

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Syd_Montague . 2021-09-18

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A really lovely cafe with great coffee and cake and very friendly staff! Would definitely recommend a visit

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Caitlinelr . 2021-07-01

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Popped in for some coffee and cake and it was so lovely! Plenty of space inside and the staff were super friendly and helpful. I've been in before a while ago and it was nice but it seems to have improved massively under new management. Staff were efficient and gave quick and happy service, as well as very good recommendations when I couldn't decide what I wanted - which is perfect for me as I'm very indecisive! There was a brilliant selection of vegan cakes and even pastries (which I can never find in most coffee shops) and they even had vegan scones! Overall - great selection of cakes and pastries, coffee was well made and delicious (and I'm picky about coffee!) and honestly some of the friendliest servers I've encountered for a while. Especially the two Alice's - they were so lovely and helpful! So glad I stopped in again and I'll definitely be back soon!

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462molliem . 2021-07-01

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Going in for a quick bite to eat and coffee to gear up for the day! The staff were on top form, recommending what to eat for a fussy eater (like me!) - I had a victoria sponge cake and vanilla latte. Tasty and delicious!

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S1957HXlucyP . 2021-07-01

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A smaller coffee chain however need to up their game with others locally who are much better. Possibly getting too large and losing the smaller touvhes

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Debs19588 . 2021-06-29

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I don't come to Eastleigh often as it always feels a bit soulless, but I had an audiologist appointment coinciding with lockdown easing and decided to treat myself to a coffee and cake. First of all, this branch has a great location with lots of...

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sebastiancC7799MH . 2021-05-17

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Lovely staff, well spaced tables and clean. A chain but a good one. Lively selection of cakes and pasty all looked fresh . The caramel shortbread is gorgeous!

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maidstoneminx . 2020-09-19

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The staff are amazing and so happy whatever the time or day is, especially Conrad and Steve, who take the time to get to know the regulars and have a way of making customers feel welcome, but as a dairy intolerant I was disappointed in...

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WittyWanderer123 . 2020-08-03

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Tidy and clean. The Batista's were in good spirits despite the virus panic. If I was allowed to work on my laptop here I would.

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darnocp . 2020-03-17

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Lovely coffee bar and lovely atmosphere to sit and drink as recommended by the travelogue. Much more welcoming than Costa coffees and Starbucks and nicer coffee.

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antongF4614TI . 2020-03-12

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i dont normally do TripAdvisor but the 2 guys behind the bar asked me to leave feedback and said this was the best way. I went to coffee#1 as costa was busy and needed to jump on train. the guys behind the bar were very...

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abbiehayes . 2020-03-10

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I really like Coffee#1 in Eastleigh, the interior is trendy and homely at the same time. The coffee is good as is the food. But the team behind the counter always seem rather lacking in direction & confidence. When I was in there the other...

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dorisc16 . 2020-03-08

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Great coffee shop offering varied beverages. The americano was extremely good and the shop has a good vibrant atmosphere

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ColinL89 . 2019-11-05

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Lovely ambience. Delicious coffee with great variety of choices. Do lunches, snacks and cakes. Friendly staff.

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Carolyn H . 2019-10-26

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Great staff and best t in town. Always great and friendly. Nice and local and easy to find. Tea pots are fab.

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Paul W . 2019-08-17

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I work in Eastleigh so have a coffee from here most mornings. The team are really friendly and helpful (special mention for Jess!) and the coffee is just right. Less expensive than some other coffee shops Occasionally meet up with people here for lunch and...

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Neil H . 2019-08-13

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Coffee was quite good all tables were full of empty coffee cups etc Had to clear them before we could sit down while staff were busy talking I’m sure it doesn’t take 3 staff to make a cup of coffee Member of staff bought over...

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Dawn B . 2019-04-04

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They serve the best coffee and the breakfast burrito is amazing. I go after an early gym trip so can be there at 7.10am , just after they open. This morning I asked for my usual, large cappuccino in a take away cup and for...

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mithrilsilver . 2019-01-18

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Visited this coffee shop again while seeing family, the service is excellent, the facilities very good and the coffee and cakes superb The triple dark choc brownie was awesome!!

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keith2310 . 2018-12-23

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Good coffee here, and pleasant surroundings. There are times when they could do with more staff, but I am content that the coffee is worth the wait

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DotBearChad . 2018-12-15

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We liked this coffee shop on our previous visit. However, last week the Americano coffee was almost tasteless. There were 3 girls working but it took some time to get served. There were spare tables but they were all covered with used crockery so we had to clear one ourselves.

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jimjim47 . 2018-11-03

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Been in a few times, always served quickly, friendly helpful staff, great food, Has vegan butter and soya milk on request.

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Trumpetman2 . 2018-10-06

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Been here many times & recently,very disappointed. Today,came in for a coffee & lunch. Stood in the queue & was shouted at to get my attention. When I said “sorry,I thought you were serving the lady in front of me”,I was greeted with “drink?”. Very rood I’d say. Then when the food was brought over,the other server,just plonked it down. I would suggest employing adults,not children who don’t have any skills!

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628richieh . 2018-10-01

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Working in Eastleigh they are a great warm and friendly team. We can walk in and they know what drinks we have latte with mint latte with caramel. Well worth the money also they have a loyalty card that works really well.

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Jienkx . 2018-09-11

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A new and incredibly friendly team made our visit a joy. They were very busy yet still kept friendly and chattered to everyone. We will be back

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jojo381 . 2018-09-10

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I visited here today, I was 4th in the queue. It took 15mins to service 2 people with 4 members of staff! When I asked how much longer it would be I was told that if I wanted my coffee quicker I should go elsewhere, so I did.

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Charlie B . 2018-09-01

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Come here all the time. In my opinion they do the best coffee in town, the staff are always happy to help. I often visit with my little one and the staff always help you to a table and friendly to my daughter. The shop itself is always clean and tidy and the decor is comfortable and slightly quirky.

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Andy L . 2018-07-10

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Coffee No1 I have to say is one of the better chains out there! As much as I prefer independents I feel No1 have good a great atmosphere, good selection of food choices, clearly labelled. Staff at this branch like the others, very friendly and good service. Baristas clearly trained well and make a mean Flat White! Properly done!

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MrMillsy . 2018-06-12

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Great cakes and superb coffee - staff always ultra friendly and efficient. Grab a table by the large open windows and watch the world pass you by. Just a great place for coffee in Eastleigh.

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markyargyle . 2018-06-11

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This really was one of the best coffees we have ever had. Definitely out does any of the others and great service too. Thank you

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Barkingmad1957 . 2018-06-07

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Don't normally frequent these sort of places as I don't drink coffee but went with friends just after 11am on Saturday and was pleasantly surprised...

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Phil25 . 2018-06-04

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Great local coffee shop which excellent choice of brews. Friendly staff and pictures of celebrities on the walls - not all from this branch! A good range of sandwiches, paninis and cakes too.

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Andrew W . 2018-04-09

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I have been twice this week, lovely friendly staff and in my opinion the best coffee I have had from a coffee shop. Good selection of food. Lots of seating, selection of table & chairs or low comfy sofas & armchairs. Its where I will head for if going for coffee in Eastleigh. Oh, and if you have a 'blue light card' you can use it there enjoy

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sOngbird55 . 2018-03-09

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This was my first visit to a Coffee #1 coffee shop. Good selection of hot drinks and food at reasonable prices. Very chatty staff.

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instoreman . 2017-12-13

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Visited Eastleigh last night for the Christmas Lights switch on, only popped in here because the queue in Costa was too long. Very, very busy here also but what a lovely atmosphere. Two really hard working, efficient baristas kept the line moving quickly. Only wanted a couple of Christmassy hot chocolates to take away but when I saw the array of gluten free cakes I had to give them a go. So lovely to find somewhere that caters well to Coeliacs and people with wheat allergies. The hot chocolate was great, piping hot and very chocolatey, and the cakes amongst the best gluten free finds. So sweet that one portion of the cappuccino cake was enough for both of us and we enjoyed the orange and almond polenta cake this morning. A little pricey, approx £11 but on par with most coffee houses I guess. I'm looking forward to returning to eat in and I'm hoping that there'll be lots of gluten free savoury options also.

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carola109 . 2017-11-19

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I thought this was a one-off local coffee shop when I first went there earlier this year. It has that kind of feel. Turns out, it's a very large chain throughout the South West and South of England.

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Denis M . 2017-11-06

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Whilst walking around Eastleigh with my wife and daughter, came across this coffee shop. This is quite a small chain compared to Costa, Nero's, Starbuck's; etc, but seems to be better for it. Welcoming staff were all too happy to take our order and we sat down on some nice easy chairs.

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David L . 2017-09-21

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Gr8 cup latte coffee good size mug, comfortable surroundings. Lovely food & have outdoor seating with no smokers makes a nice change. Would definitely recommend this coffee shop.

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jacquieo2 . 2017-08-09

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We visited this coffee shop during an outing to eastleigh and with a small dog in tow. We fancied some coffee but changed our mind quickly when we saw the hot chocolate on offer!! As we had a dog with us, we could not sit...

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witch_bubbles . 2017-08-02

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Metimos en un café el domingo por la tarde y una oportunidad para relajarse y leer un libro. Muy buen ambiente, tranquilo y agradable con un café fuerte. Ambos pedimos una pantalla blanca.

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Becky G . 2017-07-16

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Fuimos allí esta mañana, el personal es encantador, el café y los pasteles son excelentes, la mejor selección de pasteles en Eastleigh y el café es muy bueno. Los hombres de pan de jengibre son muy gingery - que los niños pequeños no me gusta....

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Zoe B . 2017-07-01

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Como yo trabajo en Eastleigh mi regalo es un llevar moka delgado lo primero para comenzar el día. Todo el equipo es muy amable y humano y divertido! He leído algunos de los comentarios negativos y me pregunto si la gente que ocasionalmente encuentro en...

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Neil H . 2017-06-29

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Gran Café, lástima el ruido hecho por mientras personal de borrado. Si esta es la norma, no volveré.

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Un miembro de TripAdvisor . 2017-02-23

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This is in the centre of town and is a good place for a "pit stop". We had latte and espresso coffee with quiche and salad and sat outside in the sun. Better than the usual coffee houses in quality and price.

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Heath H . 2017-02-19

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Met a colleague here to have a pre-meeting, lots of space, good coffee, good friendly service and a very warming spicy Sweet Potato soup which was just the thing on a very cold day. This is the second time I have been here and both times it has been a good experience.

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Barnstones . 2017-01-18

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I could have had cheaper refillable filter coffee across the road at the Wagon works and sometimes did if I wanted breakfast too. But I liked the cosy seating, the friendly staff and really excellent coffee so it was hard to resist. Over 24 days in December I must have been there about 10 times, always in the early morning and found it consistently good. I did have toast and preserves once and the occasional croissant which was fine, but mostly just coffee and read the paper. Free newspapers to read would be a welcome addition?. Thanks, Bob.

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bob from poole e . 2017-01-04

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The coffee looks top quality and the pasty snacks look delicious too. I like the soft drinks and they are quite cheap too.

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Ethan E . 2016-12-29

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I know this is a chain and, yes, they can be quite 'samey' but I find this less of an issue with Coffee #1 than with other national coffee shops. I called at this branch for both morning coffee and lunch one Saturday. The staff were very polite and attentive, the food was fine and the decor/surroundings inviting. It had that slightly-difficult-to-define ambience which just seemed to work. Worth a visit.

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Terry B . 2016-12-04

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My husband, father and I went here the day my father flew back to Canada. Coffee was excellent as were the pastries we sampled. Would definitely recommend this place to anyone looking for a break from the regular high street coffee chains out there.

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Jocelyn P . 2016-11-11

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we went out on a sunday morning wanted a light meal for breakfast this was the place thankyou we will call again

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millymolly03 . 2016-11-09

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Love this gem of a coffee shop ! It's rare for me to buy a coffee any where else .. the staff are all extremely pleasant and polite .. Yes ordering does take time , especially during a busy spell , but each coffee is made with care and that it was you pay your money for , not some machine spewing out brown liquid that pretends to be coffee .. they make the best coffe anywhere in my opinion .. the milk is stretched to perfection and the blend never tastes burnt or bland .. treat yourself to the Peruvian blend , you will never want to drink anything else Also the porridge is pretty damn good ! ..

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mindy a . 2016-10-23

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excellent coffee shop. Staff are so polite and friendly. best coffee shop around. not like your standard coffee shops where coffee is made in seconds and is tasteless, time is taken over each coffee made.

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Jackie4600 . 2016-10-19

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This coffee house is a very comfortable place to relax over a drink and a snack. The arm chairs and couches are more numerous than the bigger coffee chains.

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steveg1950 . 2016-10-12

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Went here for breakfast. Have the Welsh cakes! Tho the sausage bap was pretty good too. Nice coffee, wifi, pleasant ambience.

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effel2016 . 2016-10-06

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I do like having my coffee here, but they are so slow!!! In serving you!, it's painful waiting to be served, and staff ate rude, I'm usually giving my order the the counter as they have their head down

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Robert C . 2016-09-25

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Had a great pit stop here, best double espresso for ages! Was nice and quiet my daughter had a nap they had all the windows open on a hot day was a great retreat and a chance to relax for ten minutes

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anduroo1 . 2016-09-13

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they have delicious cakes and milkshakes and drinks, lovely staff very friendly. Good baby change facilitites and toddlers love watching busses go past

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Charlotte P . 2016-07-22

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Good coffee. Relaxed atmosphere. Room for large groups. Close to the train station and town center shops. Just around the corner from the travel lodge.

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valashby2 . 2016-07-11

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What a welcome change from the drones of Costa and Cafe Nero, I have visited this splendid and inviting shop several times now and have always been impressed. Staff always seem friendly and happy to accommodate any needs, the coffee tastes fantastic and there's always a more than tempting array of cakes on show (I give in every time).The location is ideal for traveller's and shoppers alike, I would highly recommend to anyone.

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Kayleigh S . 2016-06-06

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My favourite coffee in town without a doubt made with some passion from the staff. A nice selection of snacks and pastries as well and a relaxing atmosphere.

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Paul C . 2016-05-22

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Lovely coffee shop. Very friendly staff and you feel very relaxed here.Drinks are lovely as well!We have visited lots of times before and only improves.

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Rich_Mary_White . 2016-05-22

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This is in an ideal spot if you travel by bus or train. It is a very inviting little place. It has more of a personal service that the big chain coffee houses. The coffee is always the perfect temperature the choice of cakes and savouries is just right. I personally love the the giant toasted teacakes, and they are giant. The only down side is that they don't do any offers like a tea/coffee and cake deal. A good thing that they do is with the ground coffee you can take home and recycle it for many uses mainly gardening.

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laura k . 2016-05-14

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Decent enough coffee but the mood of the girl who served me suggested her whole family may have died this morning.(Including her dog)And maybe her boyfriend had dumped her too.

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winterslow . 2016-04-19

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This place is just a delight. The staff are chatty, engaging, and up for a laugh. The decor is beautiful, and the coffee is delicious. The best thing is you can literally see on the walls where your coffee came from and that your coffee growers were treated well unlike the other chains. They also give away used beans for compost. A very sustainable, ethical, inviting place. Menu is varied and much better than your Costa or Cafe Nero (and they never burn your coffee unlike the latter). The vegan brownie is to die for (not literally obviously being vegan). Their lunch selection is also very appealing. 10/10!

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Barton347 . 2016-03-18

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Popped in for a Coffee. Pleasant cheerful staff and Reasonably priced. Will visit again over other chains like Costa

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Samuel M . 2016-03-12

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had a walm welcome served quickly all i can say is well done :) :) would visit again with out hesitation. dont know what else to wrie but you have to do 200 characters before you can submit lol :) :) :)

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Taylor s . 2016-02-21

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My friend and I visited Eastleigh recently and by chance we came across a new coffee shop, Coffee#1, a welcome addition to the town. We really enjoyed our relaxing coffee/cake (reasonably priced) in lovely surroundings. The staff were very friendly and helpful. I understand Coffee#1 may also be opening in Winchester and I will look forward to that.

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UKSallyann . 2016-02-19

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Buzzing coffee shop, warm and a lovely place to unwind after a very rainy day. Very helpful staff. super drinks

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LancashireFamily590 . 2016-01-31

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Lots to choose from, great coffee and the cakes are well priced and fresh. Plenty of seating and the staff have always been very friendly too.

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monk7fish . 2016-01-24

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Good members of staff, but they made a mistake on my order so many times. I like the idea of having books and colouring sheets and pencils available to customers. I believe that they should close at 19:00hrs and not 18:00hrs as it would give people a chance to enjoy a drink after work.

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LittlePinkLady . 2016-01-20

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Asked for wifi password. Barista was very short with us and told us there was nothing she could do; she said 'some computers can connect and others cant'. Quite unhelpful to say the least.My girlfriend then tried to approach one of the other staff members to see if they could help but the same barista came over and shouted at her (in front of other customers) and told us there was nothing she could do. Very rude and very embarrassing behaviour. I then approached another one of the staff and asked him if he could help. She came over again and offered more information: that they don't officially advertise wifi anyway, which I completely understand. If she'd told us that crucial bit of information at the beginning, instead of quite literally shouting at my girlfriend across a crowded cafe, then there would have been no issue whatsoever. The Cafe was very busy on the day and I fully acknowledge the pressures of continually serving up fabulous teas and coffees (and they really were lovely) but to be so rude, unhelpful and publically obnoxious is quite uncalled for.A lovely member of staff called Steve came over and apologised for his colleague's behaviour, which was sincerely appreciated. All of that being said, the coffee is fantastic so we will be coming back.

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Laura T . 2015-12-22

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Love this place, love the mocha, love the sausage sandwiches, the decor, atmosphere and staff all great. I'll be there at some point this weekend as usual

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Lisalu0310 . 2015-12-17

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Popped in for a cup of tea for myself,and coffee for my partner.The best cup of tea in Eastleigh,made as it should be too.My partner said the coffee was good too.

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David W . 2015-12-10

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Nice hot bowl of porridge with banana, honey,and Cinnamon,never had that before.Loose leaf tea, warmed me right up,on a cold day,nice friendly place,only complaint is the location it's 100 miles from my house,

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frank c . 2015-12-07

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Polite and helpful staff. Pleasant atmosphere and roomy. Nice selection of cakes etc and the coffee was excellent.

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trips2trust . 2015-11-29

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Its a nice place to sit and chat, the tables are spaced out so your not sat on top of one another. The cakes were lovely but the hot chocolate was to sweet for my liking.

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643judithk . 2015-11-03

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I absolutely love Coffee#1 the whole place is set out well and they have the best coffee in Eastleigh by far. Food a bit pricey though.

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EllieJLynch . 2015-10-06

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Good coffee and nice pastry in a well decorated atmosphere. Also had good service so would be happy to return

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ijw36 . 2015-09-26

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Ok first my partner wasn't keen on the coffee but I was, matter of taste, I love the rustic chairs/ tables, the decor, and the chilled ambience,

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Robert C . 2015-08-31

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This is the best coffee shop around! They do a pumpkin spice latte all year round and it's lovely! All the drinks I've tried from here are lovely and the staff seem to take great care in making the drinks, unlike some of the more well known coffee chains. The cafe is also beautifully designed and furnished, with such a lovely atmosphere. Staff are always lovely too :)

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Meggan W . 2015-08-27

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Costa is losing the edge. The coffee at this place has much more flavour and lots of choice. Only let down by the tatty metal chairs outside (or is that "industrial"?). Inside is much more comfortable if a little small.

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JANICE C . 2015-08-12

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Visit this coffee room every week. The staff are always friendly, service is good. It is a nice place to sit with a good cup of coffee and if your lucky enough to get a window seat, watch the world go by.

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patricia p . 2015-08-05

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This establishment is part of a chain of superior coffee shops. It serves a variety of excellent coffees and other drinks along with various bread and cake products - all of very good standard. Service is very good.Order at the counter and the items are typically delivered to your table. If you want a fast food experience this is not for you as items are prepared to order so will take a little time, but it is time worth taking.It is not a Costa, Starbucks or Cafe Nero.Free water available on the condiment bar.

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seawisedave . 2015-07-14

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The Coffee 1 shops are a great alternative to the usual Costas and Neros. The coffee is good and the food is great. Its not the cheapest but you get what you pay for. The Eastleigh shop is well located, the staff are efficient and the atmosphere is relaxing.

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Stevec1958 . 2015-05-20

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There are multiple coffee shops in Eastleigh now, but this is by far the best in setting, decor, the coffee and the cakes. All in all, a very pleasant place to stop and take a break. Recommended.

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AL89 . 2015-05-04

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This little coffee shop offers all the usual coffee drinks but if you want to try something different their selection of coffees and preparation methods are second to none in Southampton. Service is good and the staff are knowledgeable without pushing you to spend more money. BTW the Welsh cakes are superb.

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Maggie o . 2015-04-03

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I like the Coffee No 1 chain although when I visited the Eastleigh shop the service wasn't as good as I have had in other shops. The coffee was good and the ambiance was just as good as the other shops.

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jen83 . 2015-03-22

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Two friends and I called in for cappuccinos and cakes. The coffee in Coffee#1 is always full of flavour. The cheesecakes were delicious. The atmpsphere was relaxed. The staff were friendly and helpful.

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Paul C . 2015-01-27

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