Coffee#1 in Carmarthenshire

The atmosphere is lovely, feels like a nice and comfortable place to have your coffee/snacks. There is an upstairs also, which many don’t seem aware of as it’s always empty up there. I like the feel, love the selection of snacks eg pastries/chocolate treats. So it’s worth a visit. However, the staff are not great. They are quite rude and short tempered. The person I met for coffee there came back from the counter saying he would never come back as they had experienced the rudest service. I had already had a mistake in my order happen, and when I went back up to explain this I was met with a half hearted attitude, when I seemed surprised at this there was a clear passive aggressive quick change in attitude. But I didn’t do anything further, I just accepted the mistake because i didn’t want the fuss. I must add the crockery isn’t as clean as it could be either. All this aside, if you take the staff out of the equation, it’s a great place feel, nice location, great deco, great tasting drinks and snacks

Met with my cousin and her little one for a coffee and lunch. When I walked up to view the food, a member of staff said “there’s 50% the cheese and tomato toasted sandwich now”. Being a vegetarian I didn’t even look at the options nor prices. I went to the server on the till, and ordered a drink and the 50% off toasted sandwich. When my sandwich arrived I could see was cheese and ham. I stopped a passing waitress, explained I’d ordered the cheese and tomato and could I swap it please. Didn’t seem to an issue. The server from the till marched over and said extremely rudely “you ordered the 50% off toasted sandwich, and this is that sandwich.” I explained I thought it was the cheese and tomato (maybe I did hear it wrong as I didn’t look), but the attitude was not required. I wasn’t angry, just wanted it changed. The server made me come up to the till to pay the difference! It was an honest miscommunication and I won’t be returning.

Always nice coffe here :) Come here once twice a week for a best coffe in town . Lovely atmosphere and great staff willing to help . Thanks

We went to meet family for a catch up and brunch on March 1st. It is a coffee shop we like to go to on a regular basis. It was nice to see the cafe busy but the noise of the staff banging and clattering the crockery made it almost impossible to hear the conversation, we were trying to have. This went on for most of the time we were in there, it was so noisy that other customers made comments about it too. We won’t be going back any time soon.

The toast was stale and not toasted one side ..took it back no I'm sorry or anything staff wasn't bothered .. had a refund in the end the coffee wasn't up to standard ..wat has happened as this was one of our favourites .. went to the new Costa in the end for toast and coffee

The staff here are warm and friendly, the place is always clean and tidy and the coffee is great. Would recommend for a visit

Came here today. It was very clean and the staff were friendly. I have to say that their coffee is far nicer than Costa and Cafe Nero. In a nice location in town

The best coffee shop I have been in Music just right. A great atmosphere with people sat reading, chatting or just enjoying the experience - nice to see books in numerous shelved areas. Called in early morning then later in the afternoon for coffee & cake. Need one in Yorkshire.

Not a great welcome infact there was no welcome at all, ignored initially as they discussed the shelf life of a particular cake then asked what do I want, no Hello or How are you today, I ordered my coffee and paid my bill without so much of a thank you, coffee was made and placed on a tray on the other side of the till without so much of a mention from the server which I found out later was the shift manager. overall a very disappointing visit

Very noisy bossy female supervisor! Stomping around the place ordering the staff around in a very rude manner, this isn’t the first time I’ve seen this as I come every week but this time I felt I had to write a review. Not only does it make customers feel uncomfortable it’s totally uncalled for, the two young guys were doing a good job and the coffee wasn’t bad either. Completely ruined by the power trip woman. I think I’ll be going to the sied from now on, much nicer atmosphere

Visited Coffee#1 Carmarthen on Tuesday 18th of October great service by both members of staff Had Query and Helen went out of her way to assist me.

An unusually poor experience, given that most Coffee#1s are exceptional. Maybe a one-off, but... - very testy service from barista; - weak drink, despite (or because?) asking for extra-strong; - lukewarm/cool drink temperature; - small cup, despite ordering "large"; - very, very loud machine (no shielding) for making cold drinks. Positives: - wonderful, and comfortable seating, and plenty of it; - tap water freely available, and kept topped up; - reasonably quick service, despite there being a queue.

Went for a coffee and cake yesterday, although I had the matcha tea. Wide selection of food and drinks, nicely presented. But the service and welcome were brilliant.

Coffee and welcome both excellent Music low and Oscar was made very welcome Highly recommend Thank you

Lovely and friendly staff, food was lovely and drinks were served quickly. There is plenty of seating and different styles of seating.

If you need a cup of coffee and have 20 mins to wait in a queue, this is for you. One serving behind the counter with the manageress hiding on a table behind her laptop. Soup of the day is advertised and all looks lovely, but order it and then they tell you there is no bread to accompany it. The long queue consists of elderly people who cannot decide what coffee to have and end up with a basic latte. It’s a really nice looking place, but an absolute shambles.

Everytime we visit husbands home town we are blessed in visiting this great coffee,food,cakes cafe. The fruit juices are ideal for the healthy option,as are the coffees,teas,and other options. Staff are helpful and friendly. The cake/tray bake options are a lovely treat.cant fault this place.

First time here,the young girl at the till was clearly just starting but we were served quickly and the toasted sandwich and gf brownies were excellent hot chocolate and tea were hot and plentiful. Lovely atmosphere here a bit quirky but clean and well spaced out. I would go back .your staff could give a nice hello or a smile

Looked like the woman at the counter didn't want us in there, looking at the que and rolling her eye's instead of getting on with serving people. Quite pricey for 2 coffee and cakes £13 (which they got wrong). The afternoon was saved by a very pleasant snd helpful young lady who was clearing down tables.

Came here twice whilst on a family holiday and had an excellent experience both times. The cookies and cream slice was delicious!

I attended at 5.20 on a weekday. The lady who was serving clearly wanted to close the shop and had already closed the cake section stating that she would only serve us drinks. The hot chocolate wasn't the tastiest and was basically hot milk. Disappointing.

Nice coffee shop with a range of snacks, pleasant staff and ambience. Downstairs was full so we were pointed to the upstair which is lovely and roomy. There are not may good things about Covid but the social distancing of tables is a boon

On the 23rd Oct I visited Coffee 1 Carmarthen and I usually enjoy the experience. The food was delicious (we had a cake each) and the Chai Latte with coconut milk and the Latte with coconut milk were delicious. The young man making the coffee...

Great social distancing measures, alcohol gel and extra cleaning supplies everywhere in case you want to clean your table again. Great coffee and tea, lovely flapjacks. Cheese & ham panini would do with an extra bit of flavour and the lemon drizzle was a bit...

This was our first visit and we were very impressed with the covid safety measures, the customer service and especially the chocolate brownies and hot chocolate. Will come again next time we’re in Carmarthen.

Used to be my go to place. But recent changes in management and team have ruined this place. The manager is so rude and I witnessed her on phone moaning about staff on one occasion in front of a queue of customers. Such a shame...

Cosy and quaint. Nice cakes to have with your morning coffee. Always busy so sometimes difficult to get a seat.

This chain of coffee shops is far superior to others selling similar. Lovely selection of sandwiches and cakes and excellent quality coffee. Definitely my No 1

The coffee is good. But they are always smashing and banging the plates and cups and it is sometimes deafening, and undoes the relaxing vibe of the place. Today it was so loud it made us all jump - they definitely need to work on...

Lovely, cosy atmosphere, great coffee and tasty food. When in Carmarthen I will usually stop here. Upstairs is often quiet as I don’t think many know it’s there but unfortunately there isn’t a lift. It’s child friendly and I always feel comfortable feeding my daughter...

Shocking customer service. Lady behind the till that took my order very rude and abrupt. (time13.56 - Sunday) Will not be returning.

Went here with two friends for a quick cup of coffee before shopping,my goodness it was so slow!the queue was out of the door and didn’t seem to move,i stood in it for 15 minutes.I noticed there were two coffee machines but they were only...

Superb latte coffee. There was a good choice of yummy looking cakes. We had a lovey moist tasty tiramisu cake. Well thought out design delivery an authentic coffee shop ambience.

Settled down to a nice cappuccino with Oat milk for a change as I hadn't tried it before and my wife recommended it. While waiting the staff chat to you and asked if I had tried differing milks before and gave good advice. There was...

Their signature is laid back, their food selection is interesting, unusual and varied but always very tasty. The walls are covered in quirky but interesting literary quotations; it would take a while to stroll around and take them all in. If one was forced to...

This is our usual coffee shop but I will think twice about visiting again. I have an allergy to dogs and they are now allowing dogs inside the shop. One woman even picked hers up and held it over the table. Sorry, I like good hygiene in places where I eat and drink.

Feels like an independant shop rather than a chain. Lovely homely and personal feel to the cafe. Staff were great too!

Was drawn in by the sandwich board outside advertising vegan soups so my daughter and I who lunch every Friday in Carmarthen thought we'd give it a go. I was a bit dubious at first but really enjoyed the chilled atmosphere. Not exactly a bistro but certainly fitted the bill for us. Fair prices too.

One of the best places to a have such a vast array of coffee and other drinks in Carmarthen,clean tidy very friendly and helpful staff a great place to relax and enjoy highly recommend it

We have been here a few times when we drop off the laptop for a repair at Stormfront. The hot drinks are amazing and I would suggest try the white hot choc out as super treaty! I like the paninis, especially the tuna and cheese melt. Service is fast each time we have been and the atmosphere very relaxing and comfy choice of chairs. It is a chabby chic style and books to read while you are relaxing. It is also very dog friendly too, which is a big must for us. Dogs must be well behaved though and so must the human owners! Love this place and will always drop in for lunch when we have to visit.

Lovely coffe and treats all served in a relaxed atmosphere with quirky tables and chairs, the location is right in the centre

Really good hot chocolate with whipped cream and grated chocolate. Nicely styled restaurant. Good High Street coffee shop

I popped in to grab some breakfast and a coffee while running some errands in town. It’s a really cosy, warm and comfortable spot to enjoy a cup of coffee.

Coffee is good Tea is made with loose leaf tea not teabags.! Friendly staff relaxed atmosphere subdued lighting and lots of books to read if you get bored

Visited here last Friday morning and ordered an espresso. It arrived in a normal cup that they hadn’t even bothered to warm.

This was my second visit to a cafe of this chain and I found the drinks much tastier than previously.

Our first visit to the charming town of Carmarthen. Spotted a nice looking coffee shop Coffee#1, popped in with my wife and our 9 year old son. I had a bacon roll, my wife had a sausage roll, our son had pancakes with chocolate sauce. My wife and I had large cappuccino's, our son had chocolate milkshake. All were absolutely delicious. In fact we went back a couple days later for more of the same, once again excellent! Please open a Coffee#1 in Liverpool!

we came here in august. friendly staff, nice hot drinks. the only thing that was off putting was the fact that they now allow dogs in coffee one. I don't agree with animals in a food places even though I am an animal lover. nice place though.

Had a lovely coffee and cake here. Good quality coffee and food would highly recommend. They welcome dogs which was great for us.

At times it can be really tough being a parent with a child suffering with coeliac disease. Especially when he loves cake. The only place locally where he is spoilt for choice with a selection of 7 different gluten free cakes to chose from. Well done @coffee#1

Cannot recommend this place enough. Fantastic coffee and choice of cakes and savoury goods. Veggie Burrito wrap is my favourite and I'm not even a vegetarian. Plenty of seating upstairs and downstairs. Very clean friendly relaxed environment with warm friendly service from all staff.

Much nicer than Starbucks or Costa. Great atmosphere, lots of room to sit and relax. Good coffee and cakes.

There is an art to great coffee and this place manages it well. Good service and a choice of house blend and specials to try. Take a break and sit in or are out. Enjoy

My partner loves this chain. He totally rates the coffee. Being a tea drinker I Was also happy with my decaf. I have to say how lovely the desserts were, I'm always left uninspired with Costa and Starbucks. Totally yummy cheesecake. We will definitely be going again.

Coffee #1, Carmarthen answers your problems for a coffee shop.

Friendly service, perfect coffee, loads of seating (would recommend upstairs) and satisfying food. It's a basic high street coffee shop. Queues here can get a little ridiculous so I would recommend going to one of the smaller coffee shops who also have better prices (of which there are lots in Carmarthen)

Great coffee and cakes. Nice atmosphere and a friendly welcome... except... I wish that a younger waiter hadn't called me 'mate', 'pal' and 'chap'. Its not often I get grumpy but what is wrong with 'sir'?

I visited the cafe today for lunch with my wife. The coffee was fantastic, but I have to say we were both very disappointed with the food. I ordered a cheese and ham croissant for my wife, which arrived on its own on a plate, very poorly presented, and in fact burnt on the underside. When I took it back to ask for another, its replacement arrived similarly burnt. I ordered a ham and cheese ciabata, toasted. It arrived with some salad with the lightest drizzle of dressing, so light to be almost non existent. The ciabata was like a British Rail sandwich of old, when cut in half no cheese in one end and very little ham and very dry, the other end with all the ham and cheese. This is not the first time we have been disappointed with the food. We will not be returning. Such a shame as the coffee is great, and the layout and decor appealing.

Great coffee, friendly service in a relaxing ambiance. Worth a note is there’s plenty of extra seating upstairs, light and airy with books and games.

I'm sitting here with my tea (yes, I'm drinking tea in a coffee house, sorry not sorry) and all I can hear is the chirpy sound of the male barista taking orders. I came in to pass the time and will definitely be back.

Very impressed with our visit good choice of drinks ,cakes ,smoothies,etc lots of tables and seats can be very busy staff was friendly will be calling again on our shopping trip

This is a beautiful coffee shop, I would visit every week if I lived in Carmarthen! Great atmosphere, fantastic coffee and relaxing music.

We always enjoy it here.... the seating is comfortable... the tea is lovely REAL STUFF... good atmosphere and service.... I won’t mention the praline chocolate fudge cake as it’s 2018 and I’m on a diet

I called here for tea as I had time to waste before meeting a friend. I had the Assam tea which was nice. At the time I visited (before 5pm) the café seemed quite dirty. There was dirty cutlery on the floor where I was sitting and the table/chairs felt like they needed a clean. I would give the place another try but it wouldn't be my first choice when wanting a tea/coffee as there are other places where I personally find the taste of the tea/coffee to be better, however I understand that this is a personal choice.

Stopped for light lunch and coffee. Excellent service and atmosphere. Good location and good choice of different food.

The coffee here is very very good. As a regular visitor to this area it is the best. The staff...

Lovely little coffee shop, warm relaxed atmosphere and very welcoming staff. Lovely coffee and hot chocolate and an excellent range...

we wenr in for a quivk vup of coffee. the fecot was good,the atmodphere was good thestaff were friendly sndhel,ehen...

What a find this was on our last visit to Carmarthen. Excellent little place with delicious food - especially the...

Top notch coffee - as always, in a great setting. My favourite coffee chain by far. Loads of cakes to tempt me but decided to resist on this occasion.

This place is lovely,the staff are helpful,the coffee is wonderful but oh my god the service is so slow,i have just spent 20 minutes standing in the queue for just two cups of coffee.I noticed that there are two coffee machines but i never see the other one being used,surely if they turn it on it would cut down on queuing times,this isn't a one off situation either,i always have to queue for at least 15minutes even when it isn't particularly busy.The couple on the table next to us we're complaining also.Come on management sort it out!

Great place to fuel up on a great coffee house Had two Guatemalan coffee sweet cherry notes carried on the usual purr of coffee Great staff friendly helpful Must place in Carmarthen

First time here lovely atmosphere, good coffee and polite staff tea cake was huge, will definitely return again

great coffee, comfy seats good selection of snacks, great surroundings fab place to meet up. Took to long to be served need either more staff or to organize behind the counter a bit better. .

When your children and grand children descend from Canada and need a bit of retail therapy... after having already tired us out in other ventures throughout the previous 4 days....it was just the place to have an outside seat and enjoy a couple of nice coffees and a slice of cake..... to share!

Don't pass by when you go to the shops, call in for fresh cakes and coffee. In the centre of town plenty of room with clean toilets

Have been here before and again today, very busy but friendly fast service one of the best coffee shops I have been too and will be going again. Recommended :-)

Visited here with a group of six. Friendly and fast service, great coffee and nice snacks and sandwiches - I can see why it is #1 in the area!

our regular coffee stop when in Carmarthen. Consistently good, we do like a window seat, which can be difficult to get. People tend to linger over empty cups! Nice friendly staff, plenty of comfortable seating and the granola bars are lovely.

I am really in love with this little paradise! So cozy, and the barristas are so friendly! I really recommend coming here for a warm and comfortable experience!

Staff always have a smile, and the coffee is excellent. Excellent venue for meeting friends, and for business.

Really attractively fitted-out, with a lovely upstairs area. Great coffee and lots of other drinks. Substantially better than the nearby Costa.

We have tried most of the coffee shops in Carmarthen and this always comes up with the best coffee and the friendliest staff. The coffee is a nice strength and flavour and the food always tastes good and is well presented and not just dumped on the plate some of the better known coffee houses.

Go here often, never changes and always receive good serviceNice freshly made smoothies and juicesCoffee and teas are always spot onSame staff that treat everyone with respect and adheres to complaintsSuch a nice, quiet upstairs area to sit and do some of my paperwork while enjoying a coffee. Always peaceful whenever I visit there and I love the literature quotes painted on the wall.The food and snacks seem fresh and are great for brunch, lunch, and afternoon teas. And lastly, the prices are commendable and I'm sure customers get a good value for money

Lovely atmosphere - good seating and good coffee. Pleasant staff and food that I have tried is good too.

This is a nice little coffee shop. Large variety of hot and cold drinks along with numerous things to eat. There is seating upstairs, downstairs and outside. It has a very sophisticated and chilled type of atmosphere and decoration style. With lots of book cases and nice furniture around

I visit Coffee #1 a fair bit in Carmarthen and I find the coffee, food and service there is always excellent. Never have a problem. Yes there are queues sometimes but with a seating area upstairs as well as downstairs and a couple tables and chairs outside it's worth the wait and you are pretty much guaranteed a seat should you want to stay in and relax rather than a takeaway.

Great range of drinks served here, from smoothies to hot drinks, great food range and the staff are really friendly and helpful and I love chatting to them. I am a regular and to be honest I would not go anywhere else, it has wi fi, it's clean, lovely comfy arm chairs and cakes to die for...

Tried here after good experiences in Haverfordwest; this is better.Great coffee and a good range of interesting cakes. Loved it!

Always immaculately clean and tidy. Plenty of seating and the upstairs is a very relaxing area. Plugs to charge laptops around and good wifi.Coffee is excellent, lots of choice but high quality and there are a range of sizes and prices. Cakes and sweet treats galore along with pastries and cold/ hot savoury snacks.

Only about 500m from home but call regularly great variety of hot drinks, relaxing atmosphere, good service.

Place very nice. Amazing cakes, muffin we had was almost like homemade, delicious! Coffee very good, chocolate wasn't hot but still good. Long queues but worth it. Nice and spacious lounge. Totally we'll come back here!

Popular venue selling arguably the best coffee in town. Their seasonal Peruvian blend is outstanding. If downstairs is busy there's plenty of room upstairs.

Love the vibe of Coffee#1. They just get it so right. My favourite is vanilla latte with soy milk. Just wish they had a bit more choice for vegans. I can only eat the vegan apple and pecan cake so many times. How about trying a vegan brownie??

Pleasant young staff and all looking busy keeping the place spic'n'span..!Drinks were good and not overly pricey...

I live in Carmarthen and everytime I get a visitor they always beg to go get coffee here. The drinks always taste great and at a really good price the food is also worth a try. The staff are always super friendly and genuinely nice to talk to. They're happy to listen to any awkward requests about strength of coffee or tea. There is a very calm atmosphere in the shop with plenty of comfortable seating and creative decor. Definitely the best coffee shop around !!

Refreshing approach to coffee shops. Very relaxing bohemian type atmosphere. Reminds me a little of Amsterdam coffee shops. Very personal and excellent fresh, pastries.Unique and tasty selection of smooth coffee. Better than Starbucks and Costa coffee. Coffee#1 rightly deserves its name.

I have tried this place a couple of times and it always does a good coffee , just tell the staff how you like your coffee and how strong and they will advise you on a blend I tried there Peru cappuccino which was not to strong and had a good flavour also I had there orange and polenta cake which was pretty decent .They have a decent selection of cakes, biscuits , sandwiches .muffins and croissants etc Coffee 1 is a small chain of 50 shops mostly in Wales and the south west coast of England. They pride themselves on there environmental responsibility and quality of there produce .The carmarthen branch is very nicely decorated with sofas and padded armchairs and a mismatch of different wooden seats and is In my opinion nicely done out more cozy than most chain coffee shops and they also have books on shelfs if you fancy relaxing and reading Will visit again

Have been here twice now and love it !! Lovely coffee and a danish to die for !! Love that you are not rushed and staff attentive and accommodating . Could sit and stare out the window all day watching the world go by ... With my lovely latte !!

Visit Coffee 1 whenever we go to Carmarthen for very good coffee. Always popular so sometime there is quite a queue. A variety of lunch options and cakes on offer