Coffee Vida in Erewash

Visited for a latte whilst waiting for a bus, latte great quiet inside.

Came here the other day, rude staff, dirty tables with plates still on them, very limited choice of food, coffee tasted bland, won't be returning

I visited this cafe for the first time this afternoon and needless to say, I was highly disappointed by how poor the experience was and the appalling behaviour by the very few members of staff which were there. The overall service was highly unprofessional, it's very evident that the staff need some serious training in appropriate customer service and put their energy into being a little more cheerful and friendly which is what we expect to see as customers (especially when it's our first time visiting) rather than belting out Amy Winehouse and Atomic Kitten embarrassingly loud for everyone to hear which quite frankly nobody particularly wants to have to put up with whilst trying to relax and enjoy what should be a calm, welcoming atmosphere especially as there's plenty of bars around that we would go to instead if we wanted that kind of entertainment. There was several stained, marked seats and dirty tables with crumbs and stains all over them which could have easily been cleaned with a quick wipe over but instead the staff were stood around doing nothing and there was barely any customers in there at the time, they were too absorbed in talking the whole time and on their phones to put any effort into doing their job, they clearly didn't really value their job or want to be there. The teapot was also still stained around the spout. For some reason, the cooker was turned off at barely 2pm when they shut at 4 pm so we had barely any choice of what to eat, there was just a very small selection of mediocre cakes, 1 pack of crisps or plain sandwiches. A blonde woman with glasses was prancing around the cafe and singing very loudly to the music with no shame or care putting on a whole show like she was at a concert the whole time which was extremely offputting and frustrating and made us feel uncomfortable whilst we were trying to eat. The food and prices were average quality, nothing special as obviously we didn't have anything interesting to eat as the cooker had been turned off so unnecessarily early, just some basic sandwiches, salad and crisps. The black haired woman who served us didn't greet us too nicely, it seemed like she didn't want to be there as she wasn't the most welcoming, enthusiastic, friendly or professional, she was more bothered about what time she was going home. The overall decor and aesthetic of the cafe was very well designed, fresh and modern despite how unhygienic it was which is no excuse as it was practically empty and the staff weren't busy whatsoever and seemingly more engaged in their conversation behind the counter rather than doing their job. It's a shame I have to review so negatively as it's such a lovely place with complete wasted potential due to their terrible staff, I have never seen such appalling customer service and obviously a lot of work and improvement needs to be done (preferably getting a better, nicer group of staff), I certainly won't be returning and wouldn't this place recommend to anyone.

A surprisingly delicious breakfast 🥞

Lovely coffee, good service and a nice place to sit and people watch. Good value for money.

Coffee tasted average, service was ok, the lady took our order clearly didn't want to be there. The shop was pretty much empty and the atmosphere was not welcoming in any way. Extremely disappointing and definitely won't return 🙃

Such a nice cafe in the town and get fast friendly service and great coffee either to have in or take away. Will return to visit this cafe again

Nice new coffee shop in the main market place of Ilkeston. The decor is trendy and the facilities are new and clean. There is a disabled and a unisex toilet on site and there is table service from very friendly staff. Prices are equal to other drink and eats outlets in town. Very handy if waiting for buses. The biggest downer for me is the amount of condensation on the windows, it can't be a healthy atmosphere to sit in or work in. It's about time investment was made to double glazing to overcome the condensation. Wet on the windows dry on the main doors

I didn't have anything to eat just a pot of tea which was lovely

Only issue was there was only 2 sorts of cake.

Sadly the place needs totally cleaning, top to bottom, and re decorating. If your the owner and your reading this just take a look at your lamp shades and skirting boards if nothing else. The staff are pleasant but could do a lot more than just play with their phones when they're not serving. I had a very milky flat white which wasn't enjoyable...very tinny sounding portable radio playing in the background just to add to the disappointment. This place must have cost a fortune to open and run so how can the management let it be so second rate?

Amazing coffee, friendly staff and clientele, highly recommed 😊

Excellent coffee and good wholesome snacks and lunches etc...lacks a little atmosphere,but is roomy and clean. Great location very central to town.

This is one or if not the best café i have been in to. The staff are friendly and the coffee is so nice. The staff seem to go out of their way to serve and help customers. When in the town will be returning

First visit. Nice place. Friendly, helpful staff. Good value too.

Nice place to sit & relax without any noise,staff are polite & friendly,as regards the food I can't say it's all good because I haven't eaten everything but what I have eaten was fine.

Good food and a friendly atmosphere

We love it here. Dog friendly, great drinks and friendly staff!

Arranged to meet relatives here that I hadn't seen since the covid pandemic hit. Arrived at half 2 in the afternoon and the kitchen was closed. This place came highly recommended by a friend, but I will not be using it again.

I’ve been bringing my 2 year old daughter here for a few months after we’ve been to the local library. The staff are so lovely and the caramel lattes are the best around. They do a great baby-chino and it’s a really friendly atmosphere and in a great location. Can’t recommend enough!

The coffee and tea are really good they do sandwiches cakes and other stuff as well as coffee and tea the staff are friendly

Went a few months ago, not doing food! Tried again today... not doing food! Nice to see that the girl serving thought it was funny! Avoid!

This morning was my first time ordering food. I chose the breakfast, unfortunately they didn’t have any sausages, but that was fine. When the breakfast came it was presented well, it would of probably been better on a larger plate, however all food was cooked reasonably well. It would be nice if they included hash-browns but that’s my personal preference. I also had a flat white which has a nice strong smooth taste. Pleasant staff, & very easily accessible for people using the local bus.

This morning was my first time ordering food. I chose the breakfast, unfortunately they didn’t have any sausages, but that was fine. When the breakfast came it was presented well, it would of probably been better on a larger plate, however all food was cooked reasonably well. It would be nice if they included hash-browns but that’s my personal preference. I also had a flat white which has a nice strong smooth taste. Pleasant staff, & very easily accessible for people using the local bus.

Lovely cocktails! 2 for £10! Made really well and fresh. My whiskey sour had real egg whites, nice fresh furniture and friendly staff. 5 stars!

Coffee was really nice, everywhere clean and the young girl who served me was very polite.

Bin in hear sevrel time will go a gain

Don't serve what ppl orders if they want a toasties because there pregnant !

It's a very nice coffee shop and all the staff are very friendly and polite.

Needed a drink/bite to eat and Vida was just the place for me, tables were well spaced out, it was not that busy and service from the staff was excellent.

Clean and friendly coffee shop and great coffee

Lovely nice and clean lovely, coffee be back soon

Quiet and a great range of products .

Good covid arrangements. Just stopped for soft drinks and coffee. Great welcome. A lovely cafe. Next to the bus station.

Good service and friendly staff

Good staff and good coffee nice food and very clean .

Lovely friendly staff,pleasant,bright place to sit and enjoy a coffee.

Friendly service and good food.

Good coffee and cake, but service can be a little bit slow - I've often had to wait a few minutes for a member of staff to appear at the counter. It's also incredibly hot in the summer! On the plus side, the view of the church across the square is quite lovely. Overall, a nice place, but not the best I've been to.

I like teas bacon sausage sandwiches

Echo most of the previous reviews. Lovely cafe, in a great location. (Top of town, accessible for all the shops and market, and with most of the buses stopping straight outside.) Its always looked popular, so when we went to go in midmorning on a Saturday we half expected to either be crammed in, or not find space for our buggy. Luckily once inside its very open and spacious, they've resisted the urge to cram as many tables in as possible, so although there was only a 2 seater table free, we easily managed to pull up another seat, and slide the buggy in while leaving plenty of room all round for people to get past unrestricted. I hate being crammed in, and I hate feeling like we're in people's way, so this was a huge positive and allowed us to relax. The menu didn't have a huge selection, but there was enough to provide a choice for most people, with a couple of specials, which providing they change pretty frequently should stop repeat visitors getting bored. One recommendation I would suggest, that should be easy to implement is perhaps provide the option of baguettes to go alongside the bacon/sausage cobs etc, to appease people like me with bigger appetites! The place was really clean, the wait to get served, and get our food and drinks was minimal. The prices were very reasonable, but most importantly the food was delicious, seemed to be well cooked and of good quality ingredients. A simple breakfast cob can so easily go from delicious to dire just by weather or not the cafe is willing to spend a little extra on better quality ingredients. The staff we all lovely too, especially the young lady who brought out food to us, who seemed to genuinely make a fuss of the kiddies. We definitely intend to make it a regular little trip before we do our shopping, alternating with another nice cafe we found at the other end of town. And we love the fact it isn't a chain either, feels like you're really supporting a local business.

Having to wait for something to be repaired in town, we looked around for lunch. We had spotted Coffee Vida on an earlier visit to Ilkeston and were glad of an opportunity to call in today. Bright, clean and spacious, staff were busy taking orders efficiently from customers, making sure details of orders were clear and correct. The menu is extensive. We had missed breakfast so moved on to sandwiches and toasted items. Many choices are offered for these. Jacket potatoes are available too. The prawn sandwiches and chicken and cheese toastie both arrived quickly, both with a generous fresh side salad and crisps. Wonderful homemade cake was also available and I have to say that we both fell for a piece. Firstly, the sandwiches were overflowing with prawn mayonnaise. The pieces of chicken were huge with a generous portion of cheese, all good quality food. The fruit cake was moist, with lots of cherries. The coffee and walnut cake was also moist and delicious. Decaf tea was available. Look closely at the choices in the cool cabinet - there were two attractive iced coffee options in there, but we did choose a pot of tea each today. Tap water was available at a central self service area, one jug with slices of lemon. Newspapers available from there too. The whole cafe gives the impression of being a new enterprise or of being freshly decorated. Toilets are fit for purpose although the disabled closet was out of order today, as was the hand direr in the main toilet. A loyalty card is in operation here, which we will use again. Calling on a Thursday was particularly interesting as a good view of the open air market is gained from the window tables. Lovely lunch, great food, smart service, good honest prices. Thank you for a terrific lunch today.

Amazing experience! Amazing staff. Especially Beth she's great!

Always a cheerful smile from the staff here and you get a decent cup of coffee and the choice of cakes is good, noticed today they are also serving some hot savories.

It was a comfortable and clean the food was good the staff were helpful and courteous

Great refreshing cup of tea. Nice and clean

Clean and tidy place. Good coffee and snacks. Polite staff.

Love going to this coffee shop. The decor and atmosphere are modern and relaxing. Plenty of comfortable seats. Drink selection is good, and I've never had a bad drink. I usually always go for coffee based drinks, but the chai latte here is absolutely amazing. I'll be back for more!

I popped into coffee Vida while I was waiting for the bus, it’s a miserable day and I just fancied something to cheer me up (I’m not a fan on the rain!). I was greeted by the lady behind the counter with a smile on her face; it’s always nice to have cheery staff! I asked her if they did take away coffee, which they do, she made me my drink while I nipped to the toilet (I can confirm that the toilets are fairly nice and very clean), and when I got back to the counter she had left my coffee without milk so I could add my own, which I was thrilled by because I don’t like milky coffee!! All in all I am very happy with my experience at coffee vida and I shall be returning shortly! Coffee isn’t overpriced and is very tasty, I’m currently sat sipping it on the bus now! Definitely made this rainy day a little bit better!!

This café in the old Co-op building has been open for a while but today was my first visit. Great value with a bacon sandwich and a small latte for less than £5. Plenty of bacon in the sandwich and given the choice of butter or not. Nice coffee. Not bitter and actually hot. It has a nice atmosphere as it has big windows that open onto the Market Place, there is music playing and a good stream of customers. I’ll definitely be back.

Pricey coffee. Comfortable seating, spacious, light and clean. Clean facilities.

Lovely coffee. Very handy place when waiting for a bus.

Lovely coffee and hot chocolate etc, cakes. Nice spot on the Market Place, lovely staff. Well worth a visit and a nice alternative to the chains.

Lovely cafe, very friendly staff in a lovely relaxed atmosphere. Great choice if drinks.

Very friendly, good value and comfortable seating areas, great for buggies!

Nice place staff friendly coffee lovely windows all round so you can people watch 😊

amazing coffee. flat whites are better then Costa

Coffee exactly as I requested. Lovely fresh open space interior with wide view of the market square. Clean, quiet, comfortable.

Good pleasant service nice cappuccino

Excellent cafe and friendly staff.

Have always found this a good stop off point when shopping in Ilkeston, staff are friendly and you get a decent cup of coffee.

This is a lovely cafe on the ground floor and at the main entrance of what used to be the co-op department store on Ilkeston Market Square. We were lucky enough to be there for the '2-4pm £1 toasted teacake or scone with your drink' offer, and all was very nice with plenty of butter too! The place is smart and attractive, highly recommended.

Suppose to be open at 7am so was waiting for a hot chocolate and the woman didn't even turn up to open up till 25past 7

Enjoyed it. And it's nice and clean.

Nice coffee shop not much in the way of food in the centre of town good meeting place only negative thing I would say is dryer in loos,has been out of order for months could be a bit more cleaner.

Super funky cafe in quiet Ilkeston. Very cool and spacious on a muggy day. 😛 tasty coffee served by lovely lady. Clean loos.

Nice hot chocolate clean environment friendly staff

Our Monday morning coffee meeting place..lovely friendly staff. .fantastic coffee..great atmosphere...our favourite place..

Lovely place to drop in for a coffee with friendly staff and nice atmosphere.

Lovely cafe, my friend was able to breastfeed her baby in comfort and the staff were friendly and very accommodating. The cake is great!

Love the coffee really nice staff

Nice coffee here, thats when you can actually get in the place, not for the first time the young lady running late, door still locked at 750, opening hours stating a opening time of 7.30, strolling around staring at her phone, when she did bother opening the door , she said the machine would take 10 mins, what a way to run a business

Great place for a chat and coffee

Lovely cuppa, friendly atmosphere 😊

Not in Ilkeston for some years, so to see a coffee shop where I remember the Co-op being located was a great find. You can sit in a comfortable space and look across the large square and church beyond...very restful And to add that the latte was delicious, also served by a friendly and helpful employee. Have a sweet treat as well...they looked worth the calories..

Really great coffee and the foods good too.

The best coffee shop in Ilkeston...

It's great news that the old Co-op in Ilkeston town centre is gradually coming back to life. More businesses are opening in it to counter the dismal image of seeing such a large building being unoccupied and unused for a long time. Coffee Vida in the building opened 6 months ago and seems to be doing well. We visited Easter Saturday and initial impressions were generally good and it is evident that a lot of money has been spent to get the business up and running. The cafe was inviting and spotlessly clean and its location in the town centre can't be bettered. The coffee itself was superb - we had a latte and Americano with almond and vanilla wafers to go with them. The prices are very reasonable. The baristas could be more friendly and talkative. They weren't too busy at the time we were served (it got busier a little later) so a bit of friendly small talk wouldn't have gone amiss. Some of the seats were plastic and looked cheap - spending a bit more to upgrade them would really help. The toilet seat was loose and needed fixing urgently. I really hope that Coffee Vida is a success and will be going back in the near future

We visited the coffee shop as we needed to go to the town hall and this coffee shop is placed literally opposite. It ms very light, open and clean offering a rang of coffees, teas, cakes and panini's. Definitely worth visiting whether it be with children, friends, couples or even business.

Visitamos aquí después de pasar una tarde de lunes.Yo no era consciente de este café había abierto y queríamos probarlo!Un café acogedor, cálido, limpio y moderno, con un personal agradable y servicial!Tomamos café y tanto a todos a un precio muy razonable y encantador! El café especialmente!Incluso nos fuimos de vuelta para una porción de la banana y pan de coco, que era preciosa!Sin duda visitar de nuevo la próxima vez que esté pasando!

We have visited here on a regular basis since this cafe opened. The location is brilliant - just off the main square and very handy when you've had a walk up the hill - breaks the shopping up nicely!

Situated in a prime location in the old Co-op building that has been part of Ilkeston for many years, Coffee Vida is a welcome addition to the town. The restaurant is clean and tidy, airey, well laid out with tables not too close togeather, some comfortable seating (sofas) and decoration is very good. Service is okay, a smile and/or welcome from staff would be good, decent cup of coffee is served but limited "lite bites" available at the moment but hopefully this will get better in time when it finds its feet.