Coffee Shop in Amber Valley

Called at the garden centre today for lunch,the staff were very pleasant and polite, we had smothered chicken and gammon they were both delicious 10/10 highly recommended, would definitely come back .

We visit regularly for coffee and cake and always enjoy it - the coffee is lovely and the cakes fresh. We have eaten a meal here on occasion and that is alway nice too. Lovely local cafe with good service and reasonably priced

Visited the Cafeteria mid afternoon for lunch, before my daughter travelled home to Northumberland .Most items were sold out ,so we had limited choice so decided to order Scampi & Chips (light bite) l Looked good on arrival but some chips were overcooked to bullet level as were most of the scampi so when trying to cut in half lost some to table & one on the floor!!! Not impressed as not cheap for size & certainly should be edible.Fortunately the cake was enjoyed by my daughter . Got the impression at 3pm the cafe was on a run down to closing time!

Awful. We arrived at 1.50, waited in a queue and were told the carvery was out of meat! So ... back to table, sort out order - rejoin queue. Finally ordered, receipt time 2.23. Waited until 2.55, then went back to till. One woman looked at me, then walked out through a door to the back. The other looked at me and kept filling a basket with butter. In fairness, I'm disabled, so maybe that's why. Finally, I said 'excuse me'. The woman puffed her cheeks at the inconvenience and shambles over. I asked if our order had been forgotten. She said we had waited only 20 mins - untrue. It was 35, and they were hardly busy as she claimed (we watched the meals come out and orders going in). There was no apology, and just a desire to finish up and close. Food arrived 45 mins after our order and was average standard for a garden centre. We wanted dessert, but couldn't, as the restaurant was shut by the time we finished eating. Not only that, but as it was Sunday, we barely had any time to shop and left without the things we wanted to buy. Awful experience, which ruined the day - and not value for money in any way. Staff need replacing and more polite, more efficient staff to replace them.

Brilliant service, food and price. Can’t fault this place we go regularly for breakfast and Sunday lunch - always the same and never have anything to complain about. Highly recommend!

Excellent quality of food and service at all times, will always try and accommodate your needs wherever they can

Went here with 11 of my friends for a Christmas meal. Two courses for £13-95 including coffee excellent value. All the vegetables were fresh and everything cooked to perfection.

Called here today Monday 11th April 2022. first port of call was the restaurant, wasnt very busy, good menu and they did gluten free toast, so ordered 2 mugs of lattee, a round of gluten free toast and a round of ordinary toast, both with marmalade. Paid moved counter to get the coffees which seemed to take ages. Sat down with drinks , after 20 minutes we enquired with a young lady where was our toast. She went into the kitchen came back apologised that it would be about 2 minutes and offered us a free drink which we accepted. The toast came and it was very nice. I could understand the delay if it was busy, but it wasnt. OK did get apology but it was terrible service to start with. Heaven knows what its like when busy as its a large place with lots of seats inside and out. Not sure if i would go again

We went to the garden centre as a last minute birthday celebration, there where 13 in our party - a mix of children and adults. The staff could not have been more accommodating, the service was fabulous - the tables were ready for our arrival and the orders came out swiftly. Sharon the waitress was amazing as she delivered the food, there was confusion as people in the party had forgotten what they had ordered, she took in in great fun and got it all sorted. We were all impressed and grateful to have such a lovely experience at such short notice. A big thank you to all the staff that was on shift that day it was very much appreciated.

Just met up with family members for our weekly coffee and scone meet . Since last week the bill has gone up 19%!!!!! The coffee has gone up a staggering 28.5%. We queried the price and was told "Yes that's what is", no explanation for the increase.

My husband myself daughter and grandaughter came to your restaurant this lunchtime, my husband had fish and chips which were fine but the carvery my daughter and I had was discussing. The beef was so tough I would need a saw to cut it, the sprouts were hardly cooked they were so hard.it was well over priced. Needless to say I won't be visiting the restaurant again.

went on wednesday had a nice cavery xmas display good -but the toilets let the place down -tired need upgrading - the cafe has been done so why not the toilets?

Just popped in for a look around the garden centre. Standard selection on menu. Coffee and cakes were fine. Chocolate orange cake a little dry and out of scones reasonably early in the day. Tables and chairs sanitised to within an inch of their lives when people left was reassuring. Reasonable prices. Not the place I would purposely go back to but ok for a stop and a bite to eat. There is a good selection of meals on the menu. Nothing fancy but well priced and by the look of it as it was coming out of the kitchen, well presented and tasty looking.

Loads of stuff for gardening which isn't surprising because its a gadded centre, the cafe is a good place to get some hot tasty food, good breakfasts.

Ordered Italian Chicken listed on the menu as crispy chicken in a tomato sauce with melted cheese, served with chips and salad. After waiting an age for the meal, I was sorely disappointed. The chicken was preformed slices in breadcrumbs - not mentioned that on the menu! The breadcrumb covering was soggy so I had to scrape it off. The chicken wasn't as hot as it ought to have been. The tomato sauce was uninspiring and the meltedf cheese tasteless. Left part of my meal, the best bits were the chips and salad. Won't be in an hurry to go back. If you only want a drink and a piece of cake you'll be OK but don't bother about the dinners.

Came here recently for food. My family always say how good it is but I’m always a little unlucky. Firstly the food took ages. You know that weird paranoia when you think everyone is getting served before you? Yes that actually happened! Ordered lamb pie off the specials. Pie was very thinly filled. Actually the best thing we ordered was the ciabatta by the looks of it. Tuna salads came out and were wolfed down, probably through ravaged hunger. Two slices of unappetising white bread were added to the salads though not requested and therefore not eaten.

I have enjoyed meals here many times. The dinners are tasty with plenty of choice. Desserts are delicious and scones are huge and they have a selection. There is a good sized car park and plenty of plants for sale. They are assembling their Christmas stock at the moment.

Tough pudding.Contained no kidney and small amount of very grissely meat. Absolute rubbish.Quich and salad reasonable

Enjoyed a lovely vegetarian meal today: Three Cheese Pasta, Chips and a salad garnish. As on previous visits, there was plenty of choice and the meal was well- presented. The atmosphere was convivial and the service good.After eating, I was delighted to get a bargain in the end-of-season sale. The staff could not have been more helpful.

Just enjoyed a delicious lunch at Shipley Garden Centre. Freshly cooked and tasty, there were several vegetarian options to choose from. Wide selection of teas also, with 2 different Earl Greys. Excellent value, and good service from helpful and courteous staff. I look forward to returning soon!

Had the most awful meal at the cafe at Shipley Garden Centre today. My husband and myself both had the special which was steak and kidney pudding. When it came (with oven chips and cheap tasting peas) the suet was so hard you could not cut through it and the meat tasted sour. At £8.99 it wasn’t cheap either. The only reason we did not send it back was that it was the hottest day of the year and with no air con in the place and having waited for quite a long time for our meal we just wanted to get out of there. We won’t be going back that’s for sure. Avoid it!

Visited the Glass House for Father's Day, brought 4 roast meals and all we're hot and the meat just melted in your mouth, Beautiful meals.

Uninviting cafe area unless you are sitting looking out at the plants, plastic tables and chairs and animals in the cafe. sorry that is a no no from me. Service at the counter was okay but items overpriced in my opinion, large mug of coffee was dire.

We visited today for a bite to eat. My wife and I enjoyed a lovely roast dinner and our children had food from the kids menu. Great selection of daily specials and some really nice cakes to choose from. Prices are really reasonable for what you get. We sat outside in the seating area. A nice relaxed atmosphere out there with all the birds chirping away overlooking the plant section. Lots of lovely plants out there. We had a look around after our meal and brought some bedding plants for our tubs. It was great to see that they were all in recyclable packaging. We’ll definitely be visiting again soon!

As a Garden Centre Limited stock, Poor layout generally untidy as you can see on approach to the centre, uninviting to say the least, Café as you would not call it a restaurant prices have increased and plenty of empty Plastic tables today (FRI) Top end of the seating area is Very Dirty and Smells of dogs, we have had our reservations about Shipley for a while but it was ok / basic and handy for a value meal not far from the country park to walk to but dont think we will be returning in these circumstances, Its ok to say WE WELCOME DOG'S but if you dont keep on top of cleanliness and hygiene well your left with what is a dirty dinning area, This Centre needs to make up its mind on what it wants to be, Garden Centre, Retail clothing for the elderly, Gift shop, Pets corner or some where nice to eat as it once was, PS I returned to fetch clean? cutlery twice before we found any acceptable, not water marks but food contaminated cutlery. Sorry but you need to take a hard look at yourself and also not the centres direct fault but some yet Not all dog owner's need to be more responsible at the same time, long leads allowing dogs to come up sniffing around your feet, coats, bags on the chairs whilst your eating is Not on, and before you jump to conclusions we are Not Anti dog only irresponsible owners, Thank you.

First visit ever. Very busy which may explain a lot. Not many tables clean. Faggots and chips, faggots very good chips a little sad. Shepherds pie and veg, lots of potatoes had to hunt for meat. Will leave it a while before going again.

Very disappointed with food and service. There was ittle vegetarian choice so I had "Lasagne, chips and salad". When it came (which took quite a while as they were busy, it being Mother's Day on the Sunday) the waitress carried the plate in her hand, not on a tray and almost threw it onto the table causing chips to fall onto the chair next to me. The Lasagne was unappetising as it looked as though something (another dish) had been rested on it. It tasted like a microwaved ready meal. Chips were ok but the salad was little more than a limp garnish. Not a very pleasant experience and not one to be repeated soon.

My friend Viv makes beautiful Xmas table decorations, we visited another Garden Center where she found lots of red & silver, but very little gold, so I went to Shipley Garden Store where I found just what she needed & all half price plus we now have a beautiful Klass Fashion Shop, costing me as they have some beautiful clothes, I got two pr of fabulous decorated stretch jeans reduced to £15 per pr, plus a fabulous top ready for my birthday, I paid full price for that but it was only £32 & it is stunning. Being only 5 mins up the road from me I think I have shares in it!!!!

The meals are always lovely and the staff just the same with a very good choice on the menu, very good value, always busy, BUT, last week we called and whilst we were eating the table we were facing they had two dogs, they were feeding them on the very same plates that they had been served there meals on licking them, Sorry but this is not on and it has put us off going back now, yes the plates are washed but it is just not hygienic in our opinion, the dogs should not be in a dining area anyway.

Cafe was clean. Only had a coffee but looks like they do nice salads. Moderate prices. Lots of Christmas products currently on sale

Decided to come and have a coffee on a cold Sunday afternoon. The coffee shop had a reasonably (by garden centre standards) priced menu.

A good variety of food to choose from including hit dishes and various salads which are full of ingredients.

Had vouchers for BOGOF so called fr breakfast before going out for the day.Portion size good but bacon was tough as pre cooked & overdone,some of the meal was tepid.Need to up there game as this establishment is not as good as it once was.

Can someone just clarify? They don’t appear to be restocking basic garden items! I’m not interested if the lasagna is good but have they got standard strummer cable? NO

Had a great meal there with family. Well cooked food delivered to the table and a good helping too at a reasonable price.

This café, set within Shipley Garden centre, is called The Glass House Cafe.

We used to love this place but doubt we will bother again. Serving staff are lovely but food has become mediocre and expensive. It wasn’t busy at all, as was the royal wedding day so only two tables filled. Ordered two plated salads with a side order of chips. Sat down and they were brought straight out. Chips dried to the point they were powdery and tasted like they’d been left out ages, quick blast from in microwave and sent out. Plateful of mainly lettuce. Portion of ham about a quarter of what we normally would have had and that was scrag ends. Plates were taken in by a lovely girl and replaced with fresh chips that were fine. Lady sitting outside left almost all her chips. Plated salad now costs £7.99. Not worth it. Going to Hungry Horse next time.

I'm writing this review on the behalf of my mum yesterday I went to the Shiply garden center for my sister's birthday. I ordered a Spinich risotto canoloni which they charge £7 for this tasteless load of crap. My father would of cooked a risotto better than the person who cooked this crap and yet my father never cooked a risotto and has been dead for over 20 years

Decent enough surroundings,greeted by pleasant friendly staff.Very long wait for food but given a complimentary coffee for the delay-had to ask for it though.

Visited the garden centre with my wife, and as we had a “BOGOF” voucher for a breakfast bap, we visited the cafe. I’m glad it was one free because £4.49 for a doorstep of bread with three bits of soggy bacon is really too much. If I’d had to pay nearly £9 I think I would have stormed out. Nearly came to that ad the lady on the till forgot to give me the free one. Coffee was nice though

Had Lasagna and chips today. My chips were almost cold and actually sat on grated carrots on my plate. Perhaps keep the salad separate? Just a tip. And the lasagna was the strangest I’ve ever had. Big lumps of meat (I assume it was mine but difficult to tell). Definitely not worth £6.99 and I doubt I’ll return to be ripped off anytime again soon.

Loved ou r breakfast treat today, everything very hot and good service, will go again, also great as because we hold rewards card it was one breakfast for free. we will go again soon and perhaps have lunch and the desserts look just amazing.

After 17 years I have shares in this place!!! I would not go else where for anything I want or need. Coffee is good, lunch is more than I could eat, staff cannot be faulted either in the garden centre or restaurant

Used to be a regular visitor to this garden centre coffee shop but visits have become less frequent since it was taken over. It has lost its appeal with prices increasing, sizes of drinks smaller and less choice on offer. Visit yesterday will be our last, breakfast was expensive, waited nearly 1/2hour to be served & then the quality was questionable - scrambled egg on toast turned out to be a mashed up poached egg.

went in after early morning Health Check

Thought we'd have a cheeky coffee and cake whilst there. The coffee was fabulous. The cake not so. Was very dr my and couldn't eat even half of it. Shame really as otherwise it was lovely.

Sencillamente genial. Tés de fuera de este mundo. Servicio atento del personal sonriente seriamente. Una alegría para visitar.

Estábamos en la ruta para el té en otro lugar, pero pasaba y el letrero dice café abierto hasta las 5, así que pensamos que le daría una oportunidad. Resulta que si vas después de las 3 de la tarde no hay comida caliente, excepto meter en empanadas. Pedimos una, pasteles y bebidas.

We have been going to Shipley garden centre for a number of years it as been taken over by a company and lots of good improvements the coffee shop is a nice friendly place to go but today we went as usual and was surprised new cups and mugs when asking for our usual medium lattes came in smaller glass mugs for the price of a medium a little disappointed .

He estado yendo regularmente para café y tarta. Aunque probablemente no de nuevo después de hoy. Algunos del personal parecen ser inexperto y son bruscos y argumentativo. Por desgracia, no parece que haya nadie a cargo, resultando en una clara falta de cualquier servicio de atención al cliente 'ethos'. Y la tarta estaba duro!

Empiece su viaje al jardín con almuerzo aquí primero, muy buena opción con opciones de diario, buena calidad y servicio. Puede estar muy concurrido.

Always love this place as good fresh and tasty and best scones anywhere! Had a tuna and cheese panini with homemade coleslaw and chips and a tuna mayo sandwich on granary bread. Beautiful and tasty and good value for money. They also serve breakfasts here and lots of hot lunches that change daily. The puddings are wonderful - quite traditional food but extremely well cooked and staff really friendly. Great garden centre and gift shop too.

This cafe is always popular, serving a wide variety of home made food. You can get salads, hot daily specials, baguettes and lovely cakes of all varieties. The garden centre is very good, offering healthy plants and lots of good value items.

Light and airy restaurant with 30+ tables. Selection of traditional English meals available with a gluten free option. Home made cakes and scones. We enjoyed a lovely luncheon with a lovely orange and chocolate cheesecake!

Great food and lovely atmosphere , call here when walking and always get a smile and prompt service , a must to visit

Our food today was well below a decent standard .Homemade chilli on a jacket potato that looked and tasted like a tiny leftover portion that had been reheated.Beer battered cod and chips with mushy peas that was warm rather than hot - probably oven cooked - a poor imitation of a chippie classicLattes that were made with boiled rather than steamed milk.not a good experience

Good place a coffee or tea and a scone whilst visiting the garden centre. Reasonably priced meals (including sweets) are available and are fine.

Great homemade scone - blackberry and white chocolate. Good size and plenty of big blackberries. Large cafe, friendly lady on the counter.Nice garden centre with good plants and choice of other goods including an aquatics shop.

Went here as a last minute decision with my daughter as I was in the area around dinner time. I ordered jacket potato with cheese and tuna and a kids jacket potato for my daughter. When they arrived mine was ok but I think the potato had been in the oven a long time as the potato stocking round the skin was hard s d inedible so I only got a spoonful in the middle of potato. My daughters was very poor.(see attached photo) £3.50 for half a jacket potato on a plate which looked laughable. The service was friendly and I loved the chocolate Macroons but I can't say I'll be rushing back in a hurry

This is one of our favourite places to go for a really good salad. However, we were very disappointed today because the 'full plate salad' could at best have been described as a bit of a garnish! This is a real shame given that the quality and freshness of the ingredients and the quantity of meat was great. When we order a salad we need to have enough of the fresh stuff to make it a decent meal. We will visit again in the hope that it was a one off but will be saddened if we have to cross it off our places to go for a lovely lunch list.

We visited the Coffee Shop at Shipley Garden Centre for lunch today and was really impressed with the choices and quality of food they had on offer.There were plenty of specials aswell as their usual menu which consisted off breakfasts, (up to a certain time) baguettes, panini's, sandwiches, jacket potatoes and plenty of cakes!We had a prawn baguette which came with a side salad and plenty of chips and a fish lasagne. All the food was cooked and made from fresh and tasted really good. The prices are also really good - we went on a Wednesday lunch and the restaurant was packed, which says a lot.Service was very good too. All the staff that served us were polite and friendly.Well worth a visit if in the area, whether you just wanted a coffee and a cake or a decent sized meal.

Visited here with my mum to look for plants but we were not impressed with their choice & high prices........so so different to the cafe. We saw someone being served fish & chips and they looked so lovely we decided to stop for lunch. The menu was very extensive offering sandwiches, paninnis, baguettes, jacket potatoes, casseroles, pastas, fish dishes, vegetarian dishes, gluten free options & kids dishes. Mum had scampi, chips & mushy peas and there was lots of scampi which was really well cooked. I had a beef plated salad with chips. The beef was so tender it melted in my mouth & the salad was crisp & had lots of different vegetables. We don't usually bother with cakes but all of theirs looked delicious so we indulged in the cherry chocolate cake which was wonderful. The plants may not be good but we will certainly be back for lunch.

The coffee shop serves great food and has a good range of gluten free options and dairy free options too. The range runs from cakes and scones to full dinners. The room is very large and airy as most of the walls are glass to keep it bright. Clearly the car park (being part of the garden centre) is very handy too.

Visited here on a gardening shopping trip and I can only say one thing..... Wow the cakes are amazing you have got to try a piece of home made cake.

I popped in here the other day for a coffee and a slice of cake whilst shopping. I asked for a glass of tap water but they said they didn't 'do' tap water (some convoluted explanation about their plumbing). Not impressed. A small latte for £1.99 was just a cup size -very small. The customer service wasn't great, and generally unwelcoming.The choice of the plants I was looking for was poor too, so it was a wasted journey really. They have a lot to learn from the fabulous Reuben Shaw Garden Centre in Moorgreen. It's a bit further away but so worth the extra distance.

My wife and I have visited the cafe in the garden centre many times and have always been able to find a seat.The coffee is fine so are the snacks,we`ve had jacket potatoes with fillings all good.This is a cafe in a garden centre not fine dining.

Went here on a Saturday morning for family breakfast. One standard, one vegetarian and a sausage and tomato cob. Three hot drinks. Sausages were poor quality. Just one sausage on the cob which was disappointing. On the veggie breakfast we asked for the eggs to be well done twice but they arrived runny so sent back. Main breakfast was a bit sparse regardless of price. Drinks were fine. Service seemed a bit off. The girls behind the counter seemed scatter-brained. When been in the week the standard is much better.

On a cold day this is the ideal place to pop in for a coffee in warm comfortable surroundings before you look round the garden centre. We didn't have time to sample the food but in the past have not been disappointed. The scones have always been delicious, and the desserts were exceptional. Perhaps next time we might have time to partake of the lunch menu which looked enticing.

Visit the coffee shop regularly but Trip Advisor won't let me report every time which is probably fair. Not had a full meal for a long time usually just have a snack. This time we both had a roast beef Sunday lunch and apart from the mashed potatoes which were a tad dry the meal was excellent backed up by good coffee/tea and service from the girls .

Been going ages, never had a bad word for anything there.All the staff are pleasant and helpful. Coffee is top quality, we love going there, excelent.

I have been in the coffee shop,a few times and took my mum with me today , the atmosphere is o.k , but a lot of tables hadn't been cleared , we sat for a while with 2 dirty trays with dity plates on our table for quite some time , one of the waitress's even cleared the table next to us first that had no one sitting at , my mum and daughter had looked forward to having a scone , but were let down as they were hard and tasteless and fell to bits ..they were also kept in a basket with no cover over which isn't hygenic .. We weren't put off and would visit again , but would try something different , it is well priced and good alum for money :). The garden centre itself is nice

worth calling for a coffee after a quick shop - good cup of cofee latte nice selection of snacks available

Very busy today but nice welcoming smile good food and reasonable prices. Others have mentioned the flavoured scones and I can endorse what they say.

Popped in the café for a quick snack at lunch. We ordered soup and chose a scone. The soup arrived and was nothing outstanding but it was ok. The bread was stale. I took it back to the counter and explained the soup was ok but the bread was not fresh. There was no apology, No sorry you have not enjoyed your meal just a "Should be fresh it's out the freezer". Nil points for customer service. Miserable staff too. The scones are very good. Be careful with the tea pots they leak everywhere.

far too long wait terrible poor quality cold food poor service bad experience will not be using again

Tatty café, low grade food and very poor service. The management is appallingly rude and the staff badly trained.

Visit here for breakfast at least twice a month. Comprehensive breakfast, lunch and snack menu that caters for gluten free too. The scones in several flavours are awesome and freshly baked through the day! In fact they have had to put a buying limit of 4 per customer when taking away! Very friendly place that is always busy. Would recommend again and again.

This is one of the worst breakfasts I've had. The bacon was undercooked so the fat was raw and the eggs were overcooked and tasteless. The coffee is nice which is all I can say in their favour. I won't be wasting £15.50 at this place again.

We visit here a couple of times a month for lunch.cakes and desserts are delicious. Baguettes, panini's or specials including lasagnes or cottage pies etc. served with teas coffees or even wine. kids are well catered for with children's meals plus colouring things and books are provided. Theres a good gluten free range on offer too.It can get busy, there are a few tables outside too which is nice for a sunny day. I'm surprised to see a less favourable review on here as we have never had a bad visit.

There were 4 of us 2 Adults 2 Children spent £20.00 on cold breakfasts, one of them the childs finally arrived after 3 of us had eaten ours,and after prompting the lady twice no apology nothing.And best yet they were delivered with the lady holding plates with a towel why as they were cold!!!! should really of complained but the place was packed with it being Mothers day i assume, but will not go again.Save your money and go to the observatory in Ilkeston.Can recommend there breakfast.

Situated in the Shipley Garden Centre serving hot/cold drinks, breakfast, sandwiches, panini's, light bites and cake's. There is also a special's board selection, fish, vegetaran and homemade special's all freshly prepared.