Coffee Shop at the Launderroom in Cardiff

Arrived about 10.45, cafe had many empty seats. Took a while to find a clean table, gave up and used my own tissues to wipe seat and table (no serviettes available). Food debris in all the seating crevices had obviously been there for days. Had to hunt for clean cups and teapots as some were dirty. The whole serving area is dirty and needs a good clean. Service to the table was good, breakfast not so. Veggie breakfast had a buttered thin white toast plonked on top of it all, horrible tasting veg sausages dumped on the egg, watery beans, raw tomato, greasy hash browns and a pot of smashed avocado that had been mixed with too much lemon juice and something else.. looked liked a combination of mushy peas with chunks of yellowish avocado. The full breakfast was no better and the £1 extra for the black pudding was a joke. Same uncooked tomato, toast plonked on top, fatty bacon, greasy hash browns, watery beans, the worst meat sausages ever, over cooked, the egg was unrecognisable when it was found under the black pudding. Black pudding was rock hard almost dehydrated, wonder if they used the microwave? There are plenty of staff in this cafe, all with hair nets on. More hand washing would be good....gathering plates and serving food straight after with no hand washing is a no no. Why when collecting plates, can't that member of staff wipe tables and chairs? How can a cafe be that filthy so early in the day? Didn't take our plates back to the overflowing used plate shelf area, left them neatly stacked on table in the hope one of the many members of staff would clean the table for the next person.....

Worst breakfast ever very disapointed not only took 30 mins came out cold and beans must of been taken straight out tin hard and cold complian falls on deaf ears need to re train stuff to cook present and customer service I myself work in food industry and this service is unacceptable photo is a small and a full breakfast

At 0945 the shop should be clean it wasn’t The coffee was so weak it appears no one was able to judge the grind requirement. Generally everything about this experience was poor except for the

think her name was Ciara or Ciari? looked me up and down the moment i walked in and was extremely rude when taking my order. don’t know if she was having a bad day but she needs some refreshing in customer service. such a shame because the rest of the employees are normally so lovely!!! :(