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3.8

Based on 132 opinions finded in 2 websites

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Nº 2166 in 2913 in Edinburgh, City of

Nº 445 of 561 Other cuisines in Edinburgh, City of

CUSTOMERS TALK ABOUT DISHES WITH..chocolatecakecoffee
Score

comment_iconOpinions

No atmosphere, poor coffee, lacked any level of customer service. Fantastic location must rely on passing trade. Sorry 😞.

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Paradise46637384340 . 2024-08-12

MORE AT TripAdvisor

Walking down the Mile thought we would pop in to have a late breakfast. We had high expectations for our first Scottish breakfast and this did not deliver! Ordered the big Scottish breakfast and a roll with sausage, both left unfinished. Food was dry, overcooked and bland. Worst meal of our trip so far, and would recommend to avoid.

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Liss . 2024-07-15

MORE AT TripAdvisor

I’ve never left a review in my life but visiting this “restaurant” has unfortunately forced my hand. My biggest regret about the whole experience was failing to warn the group of people who were entering as we were leaving. My friend’s food didn’t arrive and after 25 mins she asked if they’d forgotten her order. They said they didn’t have any cheese paninis - after she had already paid for one on entry. The staff never apologised, just acted like she was creating an inconvenience. My friend then ordered a breakfast roll instead which looked absolutely disgusting when it finally arrived. She didn’t manage to finish it. I ordered a breakfast which amounted to the smallest serving of mushrooms I have ever seen, a weird sausage, a horrible hash brown and tattie scone I couldn’t eat. In fairness, the baked beans were okay. There were also several small slices of hard tomato and avocado. The water we asked for never came. They didn’t have any normal mugs or glasses anyway, only takeaway cups. The cutlery was dirty and you had to go and get it yourself, trying to choose the least dirty utensils available. The best part about eating here was reading the other damning reviews. One of their 5 star reviews is about another restaurant entirely - how they received anything above a 2 star is completely beyond me. It is clear this business thrives on naive tourists wandering in, receiving terrible service and never coming back. And thus the cycle continues. Surely no locals or repeat customers would ever frequent this joke of an establishment.

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Madison L . 2024-07-07

MORE AT TripAdvisor

Good fresh scone and shortbread but the “americano” probably instant! It was certainly served quickly but what an expensive cuppa! Will not return. Coffee Nero would have been better for the coffee!

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Ospreychick . 2024-07-04

MORE AT TripAdvisor

Desayuno, todo mal Café sin gusto a nada , pedí pan blanco con mantequilla y mermelada y me trajeron pan negro y margarina, los huevos benedictinos también horribles . Si quieren desayunar, vayan a otro lugar

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Cesar C . 2024-06-12

MORE AT TripAdvisor

I pass this place when working on the Royal Mile & decided as it was so quiet I would get a roll & hot chocolate to take to work. It took 15 minutes to get my black pudding roll. Which is not worth the price, I can pay less than that at other places & get at least two slices of black pudding, & not wait 15 minutes. The hot chocolate was nice but again not worth the price. As I waited a few other people placed orders for food, it appeared that their food was brought down first, then mine which was frustrating.

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Sharon T . 2024-06-11

MORE AT TripAdvisor

Personnel peu sympathique, propreté douteuse, cadre peu accueillant, café amer et addition salée… que dire de plus sinon que c’est notre expérience la plus décevante à Edimbourg

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jeanfran_oisd350 . 2024-05-09

MORE AT TripAdvisor

Stopped for breakfast and I wish I hadn't! Terrible eggs Benedict and my husband had Scottish breakfast and sausages were awful! Coffee was served in paper cups even though we were dining in, very strange...not friendly staff. Waste of money so don't bother and plenty of better places near by.

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Alison P . 2024-05-03

MORE AT TripAdvisor

Terrible keep walking! We went it in - unwelcoming staff, poor coffee served in paper cups (despite eating in). Daughter asked for a glass of water and was given a paper cup of hot water?!? Sausage sandwich was poor-we left them and the whole place felt dirty!

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Travel05312406556 . 2024-04-09

MORE AT TripAdvisor

Poor quality coffee - ciabatta sandwich which was not ciabatta but a normal finger roll which was very dry and tasteless - no WiFi - no ambience. I won’t be back.

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Melgreen0903 . 2024-02-22

MORE AT TripAdvisor

Sorry but if I want to be screwed I rather go to a club or something. Overpriced and poor quality. Too bad......tourist trap is the right term for a place like this.

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Thomas v . 2024-02-18

MORE AT TripAdvisor

Awful. Everything that is wrong with cheap outlets taking advantage of tourists on a busy street. Everything is cheap and of no quality.

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Stuart M . 2024-01-14

MORE AT TripAdvisor

Too expensive and the quality of the food was really bad. Some fried stuff was fried days before and then heated up in the microwave, the vegan breakfast had milk butter in it and the tomato was almost rotten. My advice: don’t go!

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Martinabellini . 2024-01-12

MORE AT TripAdvisor

Disappointing visit for a cafe in the centre of Edinburgh old town. It took a long time to be served. You stand at the counter and then carry drinks up stairs to your table so no table service. In the meantime the table we were sat on was not cleared of food. They did clear it when I asked them but did not wipe the table which remained sticky!! The kids had colouring books to do whilst we drank but the table was too dirty to put books on so the kids got fidgety resulting in us just wanting to get out of there.

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mand301 . 2024-01-05

MORE AT TripAdvisor

Very poor quality for being a coffee house on the Royal Mile. Coronation chicken paninis were dry, crispy and 2 small pieces of chicken, mostly leaves and sultanas. Very overpriced for both the food/drinks and facilities do not feel fresh and tables not cleared and cleaned for next customers.

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A03G . 2024-01-01

MORE AT TripAdvisor

The coffee house offers a nice experience with friendly and helpful staff. However, some might find the prices higher than expected.

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James P . 2023-12-27

MORE AT TripAdvisor

Looked fine but cappuccino was lukewarm at best - without apology the member of staff put it back into metal coffee pot to warm it up with the steamer - the one being used to make cappuccinos for other customers! The area outside and the doors into the toilets were both grubby and tatty and the toilet itself in an unacceptable state . WC blocked , water dripping everywhere, no soap, dryers or towels etc Objectively EHO should visit

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considercarefuly . 2023-05-20

MORE AT TripAdvisor

Coffee and cake stop. Daily brusque service. Fairly basic but coffee and cake good. A bit tired and mood we're not up to standard

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Y2098SKstephenb . 2023-03-07

MORE AT TripAdvisor

The first time we went, server was very helpful with allergies. Second time, we wanted ice cream and a different person served. We asked about ingredients and she said they did not have them. The price £4.50 for a one scoop ice cream in a cone. Appreciate it is central Edinburgh, but…

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heyw0rths . 2022-10-27

MORE AT TripAdvisor

Prijzig, rommelig, maar prima drankjes en hapjes/gebak. Er staan binnen een aantal kleine tafeltjes. Ruimte is erg warm en rommelig. Geen bediening aan de tafel. Bediening aan de kassa is snel. Het gebak en de pancakes zijn heerlijk!

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Justin G . 2022-08-18

MORE AT TripAdvisor

Great location but certainly taking advantage of the tourists around just now with prices above average even in this area

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993gavinp . 2022-07-30

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Stopped in the coffee house for some coffee and cake, host was very welcoming and acknowledging despite being busy serving others too! Had one mocha, and two cakes (chocolate muffin, Victoria sponge) the sponge was delicious! So soft and melt in your mouth texture! Overall really good experience and would return again!

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AlanaJ0 . 2022-04-24

MORE AT TripAdvisor

The “food” was so bad that you just know there is no point complaining because anyone who understood food wouldn’t dare serve it to paying customers

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SimonJohnPollard . 2022-04-03

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The young girl who worked there was very helpful, they didn’t have skimmed milk for our tea so she went to the shops to buy some.

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nelly512018 . 2022-03-24

MORE AT TripAdvisor

£2 for a can of Coke and when I said I'd pay for that and a frappe for my partner, I was charged only for the coke and she was charged for the frappe. Frappe left a lot to be desired. Young woman behind the counter was nice, friendly and helpful though, I feel bad for her in writing this.

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TheMan45 . 2022-03-19

MORE AT TripAdvisor

Buenísimo el Chai Latte y el Latte ! Pedimos una galleta casera de mantequilla y chocolate y estaba muy rica . Personal muy amable ! Volveremos seguro

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Jimvaly . 2022-03-08

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Popped in for a quick coffee and cake after a morning walking about Edinburgh. Tea room was just an average looking café, but the coffee and cakes were delicious and reasonably priced. I had a latte and a massive raspberry and white chocolate muffin and my husband had a macchiato and slice of chocolate cake. Service was very quick and efficient, from pleasant friendly staff and bill came to just over £10 for both of us. Will definitely be back for coffee and cake when next in Edinburgh.

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paulinesfulton . 2022-02-19

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Disgusting full Scottish Breakfast for £11 Rubber egg only got one, but advertised two, same with sausage which was pale and tasteless, cold black pudding, swimming in grease uneatable !!! I would give a zero rating if I could !

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Juliasinpiration . 2022-01-30

MORE AT TripAdvisor

Amazing coffee and very nice place. Mami is such a lovely and hardworking girl, she made our stay so pleasant and enjoyable. She’s definitely a credit to the team.

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Laura S . 2022-01-27

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I paid £11 for the worst breakfast I’ve ever eaten. The Scottish breakfast was made with the cheapest ingredients and the cooking was woeful which compounded the vile food. Repulsive sausages, microwaved eggs and you could saw someone’s head off with the worlds hardest bacon. In fact the less driest thing on the plate was the toast. If you really are that hungry and want something more edible I’d suggest cutting your arm off and eat that instead. In a nutshell, avoid. Before I escaped from this hell of an establishment I managed to warn a couple to escape the place and not eat here. If only I could have saved more.

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Richardjohnwade . 2021-12-19

MORE AT TripAdvisor

The food was inedible. Breakfasts seemed like they’d been sat out all morning and literally arrived at our table before we’d even finished giving our order at the till. Wraps are an absolute no go !! Extremely overpriced and not worth a single penny. I have to say the young girl with braided hair was too good to be working there, she was extremely hard working and seemed to be responsible for every role.

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ljpmagee . 2021-12-04

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Majority was inedible. Precooked and disgusting, expensive too. Avocado on toast was a joke. Sausages were disgusting

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MatthewT919 . 2021-12-03

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I should have left when we realised that although being a very large restaurant it was totally empty whereas other breakfast places had people queuing to get in. Basics, place is dirty, doors grubby, toilets terrible, I didn't want to touch anything in the place....

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FineDining48 . 2021-12-01

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Called in for tea & coffee & cake. There was only one slice of gluten free cake left mid afternoon which was served up using a spatula that had previously been used to serve non GF cake so cross contamination was to be expected. Very...

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hadrianm2014 . 2021-11-24

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Arrival: When I arrived to the coffee house, I found the entrance to be quite dark and gloomy. On the door when you arrive there is a set of instructions. On the last instruction it says bring your table number to the till, this is...

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ARogueGinger . 2021-11-16

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This is a coffee shop that does some hot food. it's counter service only. It's right in the middle of the Royal mile, the drinks and cakes come quickly. It's not cheap but because of where it is, it can't be. The custard slices and...

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Sian B . 2021-10-29

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£11 for a breakfast that was cold and disgusting as a chef myself I can pretty much guarante that it was cooked the day before and reheated for £11 a plate they should be called day light robber not coffee house if you don’t want...

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DANIEL P . 2021-10-24

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Visited here on Monday the 20th of September. We had a nice tea and a Beetroot latte. The Barista was very friendly and talkative, we had a very nice conversation to go along with our drinks.

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dansussex2016 . 2021-09-25

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Me and my boyfriend were looking for somewhere to have a quick bite to eat and a drink before going to a tour we had booked. We aren’t from Edinburgh so weren’t sure of many places or where things were, we saw the menu from...

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F6353YRcharlotteh . 2021-09-21

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The wife and myself wanted a full breakfast. We came across this place by accident. Our first mistake was going in!!! We ordered to full breakfasts and 2 teas for£23. It arrived quickly but that was the only plus. Everything on the plate was anemic...

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O9687XDjohnt . 2021-09-19

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We ordered sausage rolls, the bread was horrible, long life, dry and processed. Worse though, we paid £5 for pancakes with maple syrup for our little one. When they came, they were stone cold. They were almost raw and stodgy. We asked for them to...

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454janinee . 2021-08-19

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My brother and I called in today , wish I had of looked at the review's . Full breakfast was anything but!... Was absolutely bouncing! Coffee and tea was rotten also. Way over priced for what we got. No butter for the toast either. You...

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564brigidw . 2021-08-09

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Only popped for a coffee. We went inside & there was no free tables. Staff didn’t even say hello or ask if we was ok. We sat outside & my partner went into order the drinks. He seemed to take ages & when he came...

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Alison T . 2021-08-09

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We’ve had some of the best food in my life in Scotland - and now the worst. Sorry to say but it was dreadful. Note to the “chef”: give up your day job. Trying to find a positive note, I’ve had slightly worse coffee before.

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Veronica P . 2021-08-08

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Food came out within 2 seconds, bacon & sausages were freezing, also swerved in a burger bun, told the staff it was cold & was giving the same thing back just heated up, grumpy staff, wouldn’t recommend

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H3437BAabbyg . 2021-08-01

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Arrived and got seated straight away there was a few tables of us so think they were overwhelmed. Staff were walking around like headless chickens different staff members would ask us the same questions they just had no communication and no idea what they were...

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396jainec . 2021-06-28

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We only went here for an iced coffee and it was honestly the best iced coffee we have ever had! The staff member was really friendly and it had space to sit outside in the sun too! Great location right next to all the main...

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oliverw645 . 2021-06-07

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Turned up at 11.30 on a Saturday (in February!), hardly any food left, grumpy staff, coffee and cake served on plastic/paper cups and plates (we were sitting in! Never heard to reduce waste and climate change?), incredible dirty and filthy toilets

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sandralQ9676IX . 2020-02-29

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Went in for coffee to get out of the cold, in hindsight we'd have been better in the cold. Coffee hot, that's about all to say. OMG the toilets!! Disgusting, smelly and very dirty!!

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lialucas9 . 2020-02-29

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My visit today was very disappointing and I will not be returning. We only ordered 2 cappuccino to warm up and got them served in a paper cup. The coffee was cold and only tasted of milk. The table and floor looked like it had...

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B8687HJpauls . 2020-01-27

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Needed a hot drink to warm up after walking the royal mile and the castle (it was in the lower 30s Fahrenheit!). We ordered a hot tea and a chai tea. The actual drinks themselves were good, but they only serve in paper cups...even if...

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TravelingMerm . 2019-12-18

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Came here to grab a coffee to warm up. I warmed up with the hot coffee but it is weak and tastes like milk.

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goh_ginny . 2019-12-11

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We spent a week in Edinburgh eating at various restaurants. This being the last restaurant of the trip that we eat at I can say unequivocally hands-down was the best service, the best value and best quality of food during the entire trip. We were...

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stevekH2976HP . 2019-10-28

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I put my hand up and say I’m a barista, I wasn’t expecting much from the general decor but I had hoped for maybe a comfortable seat and good coffee. I was somewhat disappointed, the only individual on duty serving wasn’t particularly over friendly, tables...

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M6079ZVmarcc . 2019-09-23

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Leider gibt es nicht sonderlich viel Auswahl. Die Muffins sind aber sehr empfehlenswert und auch der Kaffee war nicht schlecht....

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Toblje . 2019-09-08

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Cortesia, qualità e personale in parte italiano sono il punto di forza del locale. Situato a pochi passi dal castello...

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700ross . 2019-07-08

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Visited here with my family and was beyond delighted to find that they offered vegan sausage rolls. As someone with a strange diet, and someone who carries a vegan girlfriend by his side, it can be incredibly difficult to find a coffee shop we can...

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travellingtoast . 2019-06-23

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In the middle of princess street coffee house is a wonderful cafe Good choice of coffee tea and food menu also has good sitting area Prices less in compare to others

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mnssb . 2019-06-15

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Parada técnica en la Royal Mile, buen café, y cosas dulces y saladas para picar. Las saladas las tienen en...

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BiCT1 . 2019-05-07

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Ci siamo fermati per una breve pausa....eravamo in giro per lo shopping dell' ultimo giorno....cappuccini molto buoni... pasticceria non male.....cassiera...

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osservanza88 . 2019-04-03

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Had a lovely cup of coffee with my partner, great music and amazing service. Cheapest coffee that we could see in the area.

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Pamela A . 2019-03-27

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Very reasonable prices and wonderful service. You can find here the cheapest coffee on Royal Mile! Very helpful staff!

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Szymi04 . 2019-03-26

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We stopped for about half an hour here to get out of the cold before the start of a tour at Mary King's Close. The tea was good, but I found the staff to be a little abrupt. From looking at other reviews, other people...

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katiedw2019 . 2019-03-25

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Would not recommend due to two rude staff members, a tall male with a Spanish accent and even more so, a young female with long brown hair. Shame I had already purchased before finding this out.

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yellowyaz . 2019-03-10

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Came in here with my very young children, husband and his elderly parents. One of the young ladies was so rude to us when advising that we needed to leave the upstairs room. ‘This room closes at 5pm so you need to leave here now’....

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MrsC3 . 2019-03-10

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We popped in so my partner could have a quick cup of tea and I could go to the toilet. The toilets were revolting. Urine all over the seats, graffiti all over the walls and it stank of...well...piss. There was no soap in the dispenser...

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47adamh . 2019-02-16

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This was 'just my cup of tea' - yes they sold that as well and also lovely cakes. So reasonable - either sit in or take away. It beat all the chain coffee houses - there was nearby begining with S - but I had...

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jeanrobinson123 . 2019-01-06

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My husband and I went to get a hot drink and a sit down after several hours of wandering around the Royal Mile in the cold. No seats were available downstairs so we went upstairs and sat by the window. Literally 5 minutes later we...

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bagpusstracy1 . 2019-01-02

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I had a coffee and dessert at the Coffee House a few times while visiting Edinburgh last month. The service was prompt and the drinks and desserts were always tasty. It's nice to sit outside and take in the view of the Royal Mile.

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JamieGRKZ106 . 2018-11-06

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You can get a good cup of tea and a piece of cake. I had a lemon muffin and my friend had rocky road and they both were nice.

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magdalenabW5476QX . 2018-10-13

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I love this cafe, and chose it a few times during my trip to Edinburgh. It's right on the Royal Mile, so a perfect location. Food, drinks and snacks all very nice. There are comfortable seating areas, downstairs and upstairs, and plug sockets at each...

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AD1192 . 2018-10-04

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I believe customer service training is required for one of your staff. A lady with brown hair. Worked 2/10 at around 12.30. I ordered a toasted sandwich with her at the counter paid and waited off to the side for the toastie. She then said...

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Shannen J . 2018-10-02

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Nice to sit outside and watch the world go by, excellent value and good coffee and hot chocolate. Excellent position too.

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bunny313131 . 2018-09-27

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Called in the coffee house just of chance nice place nice coffee and snacks comedy room upstairs as it was the fringe when we visited ,we called back again later in the day ,very nice

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NorthWalesNorman . 2018-08-13

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This has the potential be very good as it is a meeting place for free tours however the seating is shabby the coffee ok and the service unhelpful. Waiting in line after having coffees here at the table realised I needed a bottle of water...

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Brenda010 . 2018-07-31

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Un endroit pour manger à bon prix et sans gras. Je recommande. Rapide et efficace pour le repas de 12h00.

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SteffVoyage . 2018-07-17

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It felt like this had the potential to be a great little shop to have a drink , some snacks and relax a bit. The location is great, right in the heart of the Royal Mile. But the service here was, shall we say... less...

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Natalie T . 2018-06-25

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A really sweet little coffee shop. Independent antidote to the Costas and Starbucks on the Mile. Excellent coffee, superb hot chocolates, gorgeous cakes. Great, friendly atmosphere.

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naughtyjohn1964 . 2018-05-26

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Cozy little place. Very good coffee to have in house or to go. Very popular location. Friendly staff. Free wifi and bathrooms. Good deal for a coffee and a breakfast sandwhich

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MassinMaas . 2018-05-12

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I usually come here to take coffee. It’s my favorite coffee in Edinburgh, really good and tasty. It’s situated in old town, the building is beautiful.

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jeag1987 . 2018-03-09

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Direttamente Sulla Royal Miles, questa caffetteria offre un buon caffè, dolci all’altezza e cordialità, la mattina che ci siamo andati,...

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topfura . 2018-02-24

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I like this wee coffee shop for its cosy atmosphere, most of all upstairs. The coffee is nice, and the staff always friendly.

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Remmy F . 2018-02-14

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Nice little find.......Nice coffee......reasonable prices......cosy atmosphere...... can't complain......definatly worth a visit.

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grana1963 . 2018-01-01

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I don’t know if the young lads reused the grounded coffee or what the cause was but there is no smell of coffee when entering the house - bad sign already there - and unfortunately the coffee doesn’t taste of it either. Disappointing.

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Hoffritz . 2017-12-30

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Pratique pour prendre un café (sur place ou à emporter) en se dirigeant vers le château ! Mais sinon petit...

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geronimo35400 . 2017-11-09

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We called in for a coffee during a shopping trip. My wife, the coffee ex expert assures me it was very good. Seats outside a bonus.

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12121874 . 2017-10-13

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My wife and I found this little shop along High Street and stopped in. Great coffee and muffins. Service was quick and friendly and a great location right on high street with both inside and outside seating.

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KeithTaylorPhotos . 2017-10-08

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Good coffee and very tasty lemon and orange chocolate cakes. Wish to know recipes :) .Nice, kind and smiling staff.

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Alixcja . 2017-06-28

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stopped in here for a cuppa whilst on the royal mile, had a chai latte and a piece of bakewell tart. busy wee place, could do with a once over, fine for a pit stop

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kyls83 . 2017-06-26

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It's a good place for a muffin and some coffee. Just came in after a long flight and needed a cup of joe so we headed in here. The wifi was so appreciated since we don't get data out of the US. I had a...

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Elsbeth S . 2017-06-15

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Aprovechamos para desayunar en este agradable café. Buena atención por parte del personal. Además, buen café y buena comida (gran...

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DianaPilar123 . 2017-05-30

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Headed in here about 9:40 am on Sat 29th April. The girl with glasses clearly saw me standing waiting but didn't even acknowledge me, instead she continued chatting to her friend whilst doing bits and bobs behind the counter. "Hello, I'll be with you in...

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Ross H . 2017-04-30

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Ci siamo fermati in questo caffè per riposarci dopo una giornata di visita al castello di Edimburgo. Abbiamo assaggiato alcuni...

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manuelb . 2017-03-21

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Für die Lage, direkt an der Royal Mile, vernünftige Preise. Wenn möglich im Obergeschoss Platz nehmen - freie Sicht auf...

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377stephans . 2017-03-18

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I had their meal deal with sandwich crisps and drink fir £5. Was tasty. Also got a chai latte later but that was pretty terrible. Just syrup and milk. Nice staff.

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Sarah M . 2017-02-15

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Good coffee and snacks ... Muffins are delicious. Good atmosphere ....nice to just sit and relax after busy sightseeing

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mickeym54 . 2017-02-11

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Went for breakfast and a HOT scrambled egg, sausage and bacon bap with coffee or tea is £4. Friendly staff and nice place. I went twice!!

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Ann-Victoria M . 2017-01-26

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Friendly service with good coffee. They have a great range of syrups for coffee. The only downside is the tired looking chairs

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noomsandhevsdothings . 2017-01-04

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The ideal warm place for a quality cup of coffee whilst waiting to start a free walking tour -- the meeting point is on the pavement in front of this cosy cafe . Plenty of seating, slick service, and tasty cakes.

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Chasingdreamscape . 2017-01-03

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Stopped off from the royal mile for a refresher. They have a good selection of coffees and an excellent choice of hot chocolates with different syrups and toppings with cream. A lot of different cakes from caramel shortbread to carrot cake. Seating space upstairs too....

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Lottelli . 2016-12-10

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3.8

8000 Opinions

location-icon17 Waverley Bridge
Other cuisines
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Ordered 2 x large breakfast. Drinks not recieved by the time food arrived. Had to go collect them sitting on end of bar after we had had finished eating. Coke flat and not chilled, can of monster warm *dont think this was because they were sitting think this was how they would have been served). No hash browns with food. Asked at the bar to have them sent out, should have been 6hash browns with 2 large breakfast. Only 4 came after we finished eating. Burned toast and barely 2 table spoons of beans with no juice wish I'd took a picture to show you how awful it was! Will not return. Sounds like I've just been picky but it really was not the regular wetherspoons cheap and cheerful we are used to and we eat in spoons all over the country 😞

restaurant_img
3.8

3423 Opinions

location-icon29-31 George Street
Other cuisines
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Stood for 3/4 mins until someone came and spoke to us. That didn’t feel very welcoming Service was variable - overall 7 out of 10

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3.8

6153 Opinions

location-icon139 Cowgate
Other cuisines
outdoor_seating_94601takeaway_94601delivery_94601

Casual afternoon and we were lucky enough to be served by Iona. She answered all our questions and made suggestions before making our drinks. Great visit Iona, it was lovely to meet you!