Coffee Den in Mendip

I am not sure what was the worst thing about this place? First impressions were OK, just OK but not too bad. Menu looked good especially as there were a few options for veggies as well as the usual meat heads, not a surprise given that it is next door to a meat farm shop. Service was luke warm, not much of a greeting, but we got the menus quickly. Ordered a meat based breakfast for one diner and was going to order the veggie equivalent until I saw smashed avo on sour dough with poached eggs - one of my favorites. That sealed the deal. Plus two large americano coffees - black no sugar. Once breakfast had arrived we were pretty much ignored. The 'restaurant' was quiet another couple in for coffee and a lady on her own. Not exactly busy. The waitress found plenty of time to be on her phone though. Sadly the coffee was bitter, sour and not very nice - disappointing - but it is often the coffee that lets these places down. It tasted stale. But my breakfast was dire and the meaty one was greasy and just OK. Not once did the waitress make eye contact or check on us or our food. Maybe that should have been a red flag. Having pushed the dried, tasteless avo around the plate, tried to eat the sourdough that resembled white bread without a hint of sour, and cut into one snotty runny poached egg and another that was rock solid, I gave up. I waited and waited. In the end I took the massacred breakfast to the counter and put it down. Still the waitress didn't meet my eye. She did acknowledge that I brought my plate to the counter, with a thank you, and then proceeded to ring it all up at the till. As I wasn't ready to pay and had actually returned the horrible/dry breakfast she simply comped it. That would be fine, but it was my first meal of the day. There was no apology or offer to get me something else, no customer care. I got a glass of water and returned to our table. We settled the bill, nearly £30 for one mediocre breakfast and two horrible coffees. No one seemed bothered. Looking at past reviews I can see other complaints about the sour dough and avo. Wish I'd read the reviews first and not wasted money here. Won't be back.

Visited on the way home from Weymouth at 11.35am. Young lady informed us that breakfast was served until 11.30am and lunch at 12 noon. So we would need to come back later! Ridiculous! But after using the toilet was quite glad - wet floor grubby overall! We carried on our journey and stopped at George’s garden cafe on the A37 Gurney Slade.

Had the standard breakfast. The bacon was a strange texture - the edge that should be crispy was the right colour but soft. An average sausage but not very meaty and whole breakfast was warm not hot. Expensive for what we received.

On my way back from visiting a client I called here to get some lunch. My plan was to get a sandwich in this Farm Shop, but after seeing one of my favourite plates on the Specials Menu in the café, I decided I would eat my main meal of the day at lunchtime, and have a snack later. That option is only really open when my Partner is away, and as she was visiting family ‘up-north’, it meant I would avoid cooking today. The Farm Shop, in the main building, was well stocked and I did get a ‘Southern Fried Sweet Chilli Chicken and Salad’ wrap. On arrival I failed to notice a smaller building which housed ‘The Den’ which was the café. So, I walked into café and obeyed the sign inviting me to “Wait to be Seated”. After a minute a lady appeared from the kitchen and asked me if I was wanted lunch (I assumed, from this, that the café does take-away food too). The lady cleared the smallest available table (which was for four) and then provided me with the menu. I was then asked if I wanted a drink, I did and requested “strong tea”. Ah … so back to the ‘favourite plate’; it was Boeuf Bourguignon. I can’t resist this particular plate especially in the dead of winter, it is so warming … and fulfilling in every meaning of the word. There were other plates that I would have been happy to order but … with Bourguignon on the menu … not a chance. My tea arrived; a small pot with enough tea for two substantial cups. The lady advised that two tea bags had been used to accommodate my request for a strong brew. Given time to steep the strength was fine but, because I am very picky about tea, it didn’t have a great flavour for me, however it was not unpleasant. The flavour of the Bourguignon was however spot-on, really excellent and served in a separate bowl, placed on the dinner-plate. The bowl was surrounded by peas, carrots and ‘Hasselback’ potatoes; the latter being a type of baked potato that is cut about halfway through into fan-like slices. I have had them before in a very posh restaurant years ago and they were superb, having been very thinly sliced, so that they were like crisps. Today the slices were thicker, and if I had been a Hasselback virgin I would have found them ‘delightful’, but for me they were just ‘good’. The Bourguignon did have a couple of chunks of meat that would have benefitted from better trimming, but the beef was very tender and it was a generous serving for £11.95. It was excellent value and made a really very good lunchtime meal with the veg. I ‘didn’t dessert’, as I was replete, probably because I rarely ‘eat big’ at lunchtime. I will visit here again and take my Partner here as part of a day out in Somerset.

Such a shame this place has really gone downhill. The breakfasts used to be amazing ! Ours was worse than a supermarket breakie and double the price. Only got one egg when menu stated 2, beans cheap and luke warm, toast cold. All thrown on a tiny plate. £36 for 3 of us. Definitely won’t be returning.

Decided to drop in for a snack before visiting the Farm Shop. Despite a chalk board asking us to wait to be seated and despite their being at least three staff members with little to do! we were nit acknowledged atall. Gave up and found a table......after five minutes we walked out! No acknowledgement, no menus offered, not so much as a smile or greeting from the waiting or kitchen staff. Food on display was minimal and looked tired and stale. Certainly won't visit again - shame, used to be of a very much higher standard. Has definitely lost it's way. Very poorly managed (if atall!).

Visited recently for a roast. My sister described it as mediocre which hits the nail on the head. There is a standard option and an ultimate option - apparently ultimate is larger. Thinking we wouldn’t manage a large portion we went for standard, which would be better described as a mini roast. A table next to us had a kids portion which didn’t look much different in size. Most of the ingredients not home made. Yorkshire puds clearly out of a pack, powdered gravy which is unforgivable in a restaurant in my book. Very pale roast parsnips and two small roast potatoes with a chip counting as the third (we were told they serve by number). I suspect the potatoes were frozen aunt Bessie’s. Id compare the standard to a supermarket cafe, which is fine if you’re nipping in after the weekly shop but we had higher hopes for a cafe attached to a farm shop. Those hopes were dashed. We did get plenty of veg on the side, although it was overcooked. The redeeming feature was the service. Lovely staff and we were given free mince pies on the way out which were left from a sampling evening. This cafe could be so much more.

Friendly and helpful staff, great breakfast/brunch menu at reasonable prices, food could have been a lot hotter. Seemed as if it wasn’t cooked to order but prepared in advance. Shame because the ingredients were quality.

Always pop by en route to a break then buy a giant pasty from the Farm Shop on the way back. Not such a pleasant experience this time. Bought 2 coffees and a Cookie.0ver £9. It was £4 for a cookie. [£4 for a soft biscuit you are having a laugh] SO BEWARE IF YOU ARE GOING IN WITH CHILDREN. I asked what was going on and curtly advised I should have checked the board it is £3.95 for all cakes [YES but this was a cookie] Then I got WE DON'T SET THE PRICES HEAD OFFICE DOES] Except head office has no idea!!! You set them.

We called in for a panini to take away and had a bacon and Brie one. The bacon was very lean and there was a generous amount of Brie in a lovely panini. There was also a side salad which was very fresh and we were very pleased with our purchase.

We booked a table for Sunday lunch but there was actually no Sunday lunch. We rung and booked a table and they didn’t mention they didn’t actually do a roast dinner. When we arrived we got given the regular menu and had to order from that. We were all very disappointed as we were looking forward to a roast dinner. We all ordered and waited 25 minutes for our food. When it did arrive the two plates of fish and chips were over cooked and tasteless. The chicken burger bun was also half burnt and so was the corner of the chicken which wasn’t great tasting either. We did tell the waitress when she asked how our food was and all she said was I will tell them off in a joking way. We then went and paid and we didn’t get offered any sort of discount or apology for the food we received. Not a very good meal out especially for a Sunday.

I have always popped in here when waiting for my vehicles to be serviced/MOT'd at a garage up the road. Been coming here since 2008 and it's always been great. This morning I was really looking forward to breakfast. I noticed a change as soon as I walked in but the staff were lovely, very friendly. I ordered a decaf cappucino (oat milk was the only non-dairy available) and smashed avocado on sourdough toast, with poached egg and tomato. The coffee was nice but the food arrived - 2 very large slices of what looked and tasted like white bread, a massive splodge of avocado, no seasoning or lemon juice, one slice of beef tomato and a poached egg + several packets of butter. I left the bread and most of the avocado. The waitress asked if everything was OK, I asked if the bread was sourdough and was told that they get their sourdough, frozen and it comes as a square loaf. It was not like any sourdough bread I've every seen or tasted - the meal was really not what I was expecting and I would not recommend that particular dish. As I'd eaten some of it, I was prepared to pay for it but I was not charged for it - which I did I appreciate. The toilet was clean, tidy and functional.

Very good breakfast in a spotlessly clean restaurant. Staff were friendly and good , had a very large ultimate breakfast. It was lovely didn't need to eat anything for the rest of the day

Smashed avocado on sourdough Turned up with normal white bread Was told it was sourdough, but clearly wasn’t Nowhere near as good as it used to be

Dropped in on the way back from Bath and had the prawn sandwich and chips. It was delicious and is now our benchmark if we go anywhere else. The only downside is the place closes quite early but we're not morning people so it doesn't suit us.

Had a ham baguette. Ham lovely as was the service. Sadly the baguette was toasted which I didn't see on the menu. Those types of baguette are not usually toasted over toasted and burnt.

We have been coming here for years travelling up country. Visited for breakfast,the menu has changed and not for the better.staffnot interested in customers.Toilet still out of order Will not visit again,shame used to come her often.

I recently visited Shelton mallet with the family (6 in total, ages from 3 to 55). We regularly had breakfast at Thorners. A very nice and tasty breakfast with a great customer service. The team remembered us after the first visit and remembered our orders early on. I would definitely recommend.

We were a party of 6 and ate here the 4 days we were staying in Shepton, Lunch once and breakfast 3 times. Me and wife have always eaten here whilst staying in Shepton. Food was great as was the customer service from all the staff. Would definitely recommend.

My Goodness!! What has gone wrong here?? My wife and I were frequent visitors to The Den as we passed it on our way to Shepton Mallet hospital and always called in for lunch. We called in yesterday for lunch and were served by incompetent teenagers and we were presented with a completely changed menu and indifferent service. In conclusion, one of the two toilets was out of action and the other was in a disgusting state. Given the parlous state of the British economy right now, this place doe not represent value for money.

A mixture of paninis, fish and chips, and main meals. I had cottage pie. It was tasty although it arrived in a little pot and was extremely! hot. Staff were cheerful. Its probably best to sit outside as the acoustics indoors emphasise the sound of voices and the coffee grinder.

A bit of a Saturday morning treat as my daughters had returned home for their Birthday weekend. Normally we would go somewhere more local, but we decided to try somewhere a bit different for a change. I have one word for our experience - “disappointing”. It was not busy, we were greeted at the door by a very surly waitress, who obviously didn’t want to be there. We were shown to a table and then waited for quite sometime before our order was taken. Another long wait and 3 of the 4 breakfasts arrived. After waiting another 12 minutes the 4th breakfast arrived and with it the offer of sauces to the three of us who had all but finished! No apology was made and my wife ended up eating on her own. If you can’t serve everyone together, apologise, offer free top ups on the drinks and wait until you can serve everyone together. Pretty fundamental you would have thought. A shame really as the food was pretty good 👍

We arrived at around 12.30 and there were only three other tables with customers. We ordered our drinks and were ready to order food but were told the Chef was backed up and they would come back a bit later . Eventually ordered two panninis...

I have been eating at this fantastic café for over 10 years. Always great food and the staff are superb. Yesterday morning I arrived for my 8am reservation to be informed that that the chef had been taken ill and would not be attending that...

Make sure you book! We were nearby and made a special point of coming here. We got to the restaurant at approximately 12.15 on a wet , windy and miserable day. On entering the restaurant, we waited to be seated, but were then asked if...

Hair in breakfast. On pointing this out to waitress there was no apology, no offer of replacement and no deduction from the bill. The main lady was miserable and also offered no apology. There was no flexibility or allowance for younger guests, breakfast was served...

I have only been here once for breakfast with my wife and another couple. We were pleasantly surprised at the service, quality and friendliness then. My wife and I decided to ‘pop in’ again and nothing has changed. All excellent and as far as the...

Visited twice for breakfast whilst on holiday. First time bacon raw, Sausage raw and tooth breaking fried bread! Gave the benefit of the doubt and visited again a few days later and it was the same, needless to say never again!

Generally confusing. There’s Jon Thorner’s but that’s not owned by Jon Thorner, who now owns Thorner’s of Somerset, and Google Jon Thorner’s and it comes up with White Row Farm which used to be owned by Jon Thorner but isn’t anymore. Long story short, when...

This cafe/restaurant is right on the A37 just south of Shepton Mallet, so very convenient if you are driving through. We had a good breakfast there, the service was pretty efficient, and they were well up on Covid precautions. A useful place to stop at.

We stopped here purely as we we passing. Its a little out of the way on a very busy road. The surroundings are nothing special, being beside what appears to be a small industrial estate and opposite a scrap yard. Parking is available. Please be...

Mum & I went for a drive looking for a pub to have lunch & happened to pass this place. I wished we had found a pub but we took a chance to come here! The place is not well positioned as it has a...

Coffee was the worst I'd ever had. watery and luke warm. Bacon sandwich was edible but very greasy, bread 'wet' and soggy with grease and butter. Woman behind the counter couldn't even manage a smile. Shame as its local for us and we used to...

Great to see this place open. Called to confirm they were fully open, asked if I wanted to reserve a table. All good Covid secure measures in place. Excellent breakfasts as usual

After shopping at Jon Thorners next door, we popped into The Den for an early lunch. Our first visit. Seated and orders taken. We both opted for a sandwich egg mayo on granary and cheese on white bread plus 2 coffees. Food arrived on a...

Used to be fab here ! But £12.50 for a burger and chips is what I’d expect to pay at a good foodie pub not a ‘cafe’. Burger tasted like it may have been frozen, bland and strange texture. Tiny amount of small greasy fries....

Arrived at the den for lunch, worlds most over priced panini! 8.95 for a second rate panini which contained a teaspoon of Parma ham, ‘vine tomatoes’ which were cut up salad tomatoes and cheap grated mozzarella! To top it off extra 1.50 to have chips...

Lovely place and friendly staff.However, I had the egg and cress sandwich which was served on a lovely board with salad garni and crisps.The sandwich was pretty tasteless and I have no idea what the crisps were but they were very greasy.I would visit again to see what anything else is like on the menu.

We've stopped here before on our drive up to Bath and decided to do so again. We were not disappointed. The food is fresh and tasty - broccoli and stilton soup with walnut bread was yummy, and my husband enjoyed the tuna baguette served on a wooden platter. The staff are very pleasant and there is ample parking and it's a comfortable environment.

My brother and I had attended a family funeral in Dorset, and were returning to Wiltshire/ Bath, and needed a brief stop and light lunch, and seeing the sign for the café, we stopped, and both ordered the spinach and potato soup with walnut bread, it was extremely tasty, hot served quickly, by pleasant staff, and table ordered. Lunch was served until 2.30pm which suited our timing! It was reasonably priced, we would call in there again if passing that way.

Popped in here en route for brunch - couldn't fault it - prompt friendly service, really good tea & coffee and our food was tasty and well presented. I had bacon,brie & cranberry and the bacon was so tasty we bought some from the shop as we left.Would not hesitate to go back if in the vicinity.

Lovely little cafe with a fab farm food shop next door! Lovely polite staff and the food was gorgeous! We got the goats cheese and red onion chutney panini with a side order of chips.. super tasty! Would recommend if your just passing through or live locally!

Our second visit but we knew what to expect - really good food served in a clean restaurant by helpful staff. Naturally we visited the farm shop afterwards and stocked up on some of their lovely pies.

Highly recommend for food , does get extremely busy due to the fantastic food , and the price is great as well

Found this by chance as we were headed for the farm shop. It was very busy but we din't have to wait long. The choice was surprisingly wide given the size of the place. It was a bit late when we went so some meals were sold out (fish pie). I had a really nice vegan pie instead. Then went in the shop and bought two of them to take home!

Even though it was a Sunday they still served the normal menu but also a roast. We were a party of 6 and we all ordered something different. The service was great, the food was excellent. The staff in the kitchen did so well I think there was only 2 of them and the place was constantly busy! Will definitely be returning here!

Great service friendly polite happy to serve. Food very good great breakfast good value for money a very busy Den!! Will be back

The room is comfortable and the welcome friendly. They work hard to serve the various dishes on the menu and there is a consistency in both the cooking and presentation. The food is traditional and pleasant,

Adhoc stop and what a great find. Good quality food, friendly staff. Full breakfast was fantastic. Definitely one to revisit on our travels from Devon to Bath.

Happened across this cafe on the way home from holiday. Thought we would stop and have some lunch. Wish we hadn’t!

Stopped by for lunch and decided to sit inside. As I was waiting for my food with my drink a wasp wouldn't leave me alone and was crawling over my glass. I asked the waitress if I could move and turned around to find the wasp on the inside of my cup. I said that there was a wasp inside so I couldn't drink anymore of it. The waitress responded with 'Oh it's not actually in the drink' and offered me a glass of water instead.

Stopped for a light lunch having passed this way before, and was very impressed with the food and service. A bonus is that Jon Horner's farm shop is right next door with good produce.

Coming up the A37 and said to the wife, if you see anywhere to stop for something to eat let me know. No less than a minute later she said, place called the Den on the right about half mile. So we pulled over, wow we’re we glad we did, great breakfast, it had everything you could want. I went for the second largest breakfast and could not finish it. The wife went for a breakfast considerably smaller and still could not finish it. The food was served piping hot, tasty and reasonably priced. Now if only the owner to move place 50 miles closer to my house I would be ecstatic.

I spotted The Den whilst driving between jobs. I made the assumption with it being associated with the farm shop that the food served would be of great quality.

Nettes Personal, gutes Angebot regionaler Produkte und Spezialitäten . Man kann doch auch gut Urlaubsmitbringsel erstehen - natürlich eher aus dem Produktfeld Essen und Trinken, weniger aus dem Produktfeld "Nippes und Kitsch".

The English breakfast come in two sizes small (which is actually big) and normal which is very large. The sausages and bacon are full of flavour. There's plenty of other choices on a good menu. Defiantly worth a stop for a meal, also visit the farm shop just across the car park. It's well stocked a well laid out.

Having wanting to visit for a while had the chance to pop in today the place looked inviting and plenty of parking as no one else was there first impression clean smart modern place , we ordered a ploughman’s each as it was hot weather and a drink even though we thought over £9 was quite pricey but thought it’s local produce so should be good, after a while of waiting the food arrived at first very disappointed at the size of it half bagged 3 slices of mixed cheese picked onion butter some crumbs of crisp and garnish and chutney , the wait was down to baguettes being freshly back so hot when they arrive ,

Visited here for breakfast. Both had the full English. Very nice breakfast. Would definitely return for this. Service was ok not overly friendly

A great place for lunch. There is a good and varied menu offering from snacks to full meals. Food very good. Does get busy at lunch time so service suffers a little sometimes.

Popped in on a very busy day with lots of xmas parties, but they still found us a table, bit of a wait but in fairness they did tell us and it was packed! The good however was amazing, well presented and tasted really good, could not recommend more, will be going back for sure!

We visit the Coffee Den often. We especially love the breakfast (you have a choice of a large or small), but they also do lunches, which can either be a main meal or a light lunch. The food is freshly cooked and delicious. Very friendly staff, certainly worth a visit.

Popped in for a late lunch it was not busy so found a table and then the poor service began. My children were very polite in asking what flavours of milkshakes were available and with a sigh and an unnecessary comment they had some flavours listed to them. Having been to the coffee den on a number of occasions before I did not let this surliness annoy me. We ordered food, ham egg and chips for one adult and one child and two baguettes for myself and other child. Then the real issue began. A request for bread and butter to accompany the ham, egg and chips seemed a confusing one. And a misunderstanding ensued, with the waitress actually confusing us more on her second visit to check the amount of bread required. Anyway despite who was to blame on the amount of bread that was delivered to our table (far too much for one adult and child) our request that the second plate of bread was removed and stating we would pay for it but did not want to eat it seemed to cause a great deal of consternation. BEING SPOKEN ABOUT VERY LOUDLY IN FRONT OF THE WHOLE RESTAURANT IN A DEROGATORY FASHION IS NOT CUSTOMER SERVICE IT IS RUDENESS. Despite us asking for them to drop the matter we had to hear yet more comments. At this point I did point out AGAIN that we could hear every word they were saying and how unpleasant and unprofessional it was. We ate our food and paid the bill and did get an apology from another member of staff, but we will not be returning.

I have noted that this venue has a double listing on TripAdvisor, so I thought only fair to put my last review on the 'sister' site on the main review board, my mistake:-

La ubicación es muy conveniente ya que justo al lado de la A37 Sur de Shepton Mallet, pero sería mejorado por una vista mejor, pero una vez dentro no importa que en el borde de un aparcamiento. El servicio es amable y eficiente y el café sabe bien. Hay una gran variedad de comida incluyendo el desayuno y el almuerzo con una variedad de comidas deliciosas tartas y galletas deliciosas, incluyendo algunos gluten pequeños. Hay mesas y sillas y un par de cómodos sofás y la decoración es moderna con periódicos para leer. Disfrutar.

Siempre hacer una parada aquí, cuando viajan de Gloucester a Somerset o Devon. y otra vez de vuelta a casa. Aún no me ha decepcionado. Menú de desayuno. Es un lugar muy popular con su tienda de carnicerías cruzando el patio.

Almorzamos allí, después de haber terminado nuestras compras en la tienda de John thorners al lado. Una vez dentro, parecía más grande de lo que parecía desde fuera. El menú parecía bastante extenso, y yo quedamos con una ensalada de queso de cabra, y mi...

No te equivocarás si pop aquí. El café, almuerzos encantadores (tanto para elegir! Muy amable) y del servicio. Fresca y sabrosa.

Usted realmente no puede ir mal con el café Den. Es muy limpio y ordenado y el personal es muy amable. La comida es excelente.

I do like The Den, the service is good (but only good) and the food always tastes great, even though it is evident most things are prepared beforehand and then microwaved. Pea shoots on everything drives me up the wall, but overall a good stop off for food if you are popping into Jon Thorners next door.

Really great breakfast, good portion size and includes all you could want. Gets super busy but totally worth it!

The Coffee Den is situated next to Thorners Farm Shop where you can by local fresh meat and much, much, more then call in the Den and have a snack or a meal, special days for pensioners lunch, very good quality food. It has an upstairs restaurant too so can cater for large groups. good parking

This place is built alongside a farm food shop, which is also well worth a visit and all the food served is freshly cooked and provided locally, really lovely food.

We called in for a late breakfast stop and was pleasantly surprised by what we found. The staff were friendly and helpful and everywhere was clean and tidy. Our order was taken quite soon after we sat down and the food arrived before long. Obviously all freshly cooked and very nicely so. Prices all very reasonable. An excellent refreshment stop.

Popped in for a breakfast. Food was good at a fair price. The guy serving was trying a bit too hard, people 'passing through' don't want the same level of attention that 'regulars' expect or at least I don't. The place was very clean and tidy. Biggest problem was the radio, they had it turned up to 11, I really did not need that level of noise especially when I am trying to 'unwind'.

My girlfriend and I popped in here for lunch today, prior to visiting the farm shop next door. Busy, but I had pre-booked a table, worth keeping this point in mind.A couple of beers, a very good steak burger served with proper onion rings and a portion of homemade fish cakes, chips with both, all in just short of £30. I think that prices are rising. If it gets too expensive you will start to think about going to a decent pub rather than essentially an upmarket café based in a car park.

Had breakfast with friends this morning (Sunday). Staff were attentive, good coffee. We had a selection of dishes off the menu, pancakes with bacon, eggs Benedict and a full English. Food was quick, hot and very good! If I have to make 1 little criticism the bacon with the pancakes could have been a little crispier. It's a shame we are 150 miles away as this would otherwise become a regular breakfast stop.

Nice and easy to pull in, plenty of parking. We were greeted and took a seat. Very clean establishment and it even has an outdoor area and kids playroom. There are free newspapers and Wi Fi. Service was good and we were served quickly. Great coffees and the food was very tasty and well presented. My only gripe would be that I would have preferred 2 eggs on my eggs Benedict rather than just one. There were three muffins and lots of ham and sauce, I could have sacrificed some of the ham for an extra egg! But a good breakfast so I'm not going to mark it down for that as it was still very filling!

Due to accident on the M5 we returned to Bristol via Shepton Mallet - stopped here for a quick late lunch and were not disappointed. Jacket potatoes were good with a nice variety of fillings. Latte was lovely you could taste the coffee. Staff were friendly and helpful and came over to ask f everything was ok. Prices were good. Would definitely stop again

Expensive for size of portions. Ordered a sandwich with side order of fries, could fit all the fries in palm of hand. Used to be nice but food very plain now.

Have been to the coffee den several times before as I've always found the food and service fairly good and also good value. Today I met a friend there for lunch. The menu has a good variety of lunches and these are all reasonably priced. I arrived before my friend and wasn't greeted by any of the staff, I found my own table and waited around 10 minutes to be approached by a staff member. The waitress came to take my drinks order, then a couple of minutes later a different waitress came to take my order, when I told her I'd already ordered I was greeted with "oh right" and then she wandered off. My friend arrived and we ordered food - salad for me and a panini for my friend. We both enjoyed our dishes and we're happy that it was good value.Overall a pleasant experience, however service with a smile would be greatly appreciated and it would be nice to be greeted on arrival - even if it's just a smile!

Good place to stop and well worth it. Nice cafe, friendly staff, lovely food and reasonable prices. That about sums up this place.

A very busy cafe with a good choice of food but unfortunately we experienced terrible service. We were only ordering food from the breakfast menu. No alternations, no complicated changes but it all felt too much hard work for the waitress. Our order was taken, no smile, no conversation. Strangely enough she returned to our table literally within 2 minutes asking us for our order. We explained that she had just taken our order and she didn't seem to believe us! Breakfast good but unfortunately I believe the scrambled eggs are microwaved. If this is the case, such a shame as they are not difficult.

We driven past it several times as we are local.. It always looks quite industrial but I saw past that today..On arrival there wasn't a welcome, so we found our own seats.. However we must have arrived when the staff were busy, because every new customer received a warm welcome and shown where to sit..Food was excellent, staff were friendly.. But for some reason the seating arrangement made me feel that people were staring.. Perhaps too plush, maybe a little more Chabby Chiche would suit?

We dropped in for a cooked breakfast and coffees on a Sunday morning and it was really very good. Coffees were good, breakfast was a good size, well cooked and nicely presented and the staff were friendly and polite. Nothing to complain about at all, very clean and tidy and definitely a good venue if you're passing. Really should use this place more, we live in Sherborne and it always seems a long way away but actually only 25 mins so well worth the drive if you fancy a change of scenery and also a good excuse to nip up the road to the Jack Wills outlet shop at Kilver Court afterwards, crazy prices!!!!!!!!!

We regularly travel 40 mins for breakfast here as previously it has been wort the journey. However we had a very disappointing breakfast yesterday and found the service to be not up to usual friendly standards. Fried eggs were barely cooked and hash browns looked as though they had been drowned in oil, allowed to cool and then refried. We complained and then had to wait for freshly cooked ones by which time we had finished our breakfast. I didn't annoy witnessing the waitresses moaning openly about a couple behind us who were given the wrong order; five times the waitress walked past our table with the plates of food then back to the hatch. No freshly cooked food was offered and I should imagine that the original food was stone cold in the end. A very begrudging apology was offered when we paid. New chef or change of ownership? I'm not sure but certainly not up to the standard we have got used to.

The food, ambience and staff are the best for miles around and I've tried everywhere in the area. Breakfast is first class, Sunday lunch is superb and steak night on Thursday's is such good value I don't know how they do it for the price, £10 for an 8oz rump steak with all the trimmings and it's lovely. They also go the extra mile, my Dad only eats fish so they put it on the menu last Thursday evening, customer service above and beyond.

We've eaten here many times over the past few years, mostly on our way to the Bath & West shows. Always we've come away delighted - great food, clean & bright, good service, reasonably priced.But this Sunday we noticed a change - service was desultory, Sunday lunch was awful - horse meat, crispy Yorkshire pudding and school dinner veg. We'll be reluctant to return.Has anyone else noticed a difference? Is it under new management? Maybe just an off day?

Perfect place to visit with the little ones, they have a play area upstairs so you can sit and enjoy your breakfast/lunch/coffee and cake in peace while the little ones play. Staff are always really friendly, food is great and good prices too! :)

We happened across this venue on a slow meander back to Plymouth following a lovely weekend break to Bath. My fiancee had eggs benedict, I had a truckers(!). The service was quick, attentive and personal and when the food arrived it was simply fantastic. Fresh local produce cooked exactly to our liking. The venue itself is clean modern and welcoming. This is easily the best breakfast dining experience we have ever had. What a find!

Popped in on a Thursday lunchtime , quite busy but not full , we're served quickly but then waited 20 minutes for coffee at which point they took our food order, I had the paninI which was supposed to be chorizo tomato and mozzarella, when it turned up it was brie okay but not what was on the menu , my wife had jacket potato with tuna and onion again okay but not great, prices are reasonable but service was slow, perhaps just a one off but I won't be rushing back

You will be hard pushed to find a better place for breakfast. The food is fab and staff lovely. The lunch menu is excellent but the jewel in the crown is steak night on Thursdays! Not to be missed.

Lovely bistro type café that we found by chance whilst driving down the A37. Cafe is very nice with good staff and reasonable prices. Food is good with some nice things on the menu.All in all very good; just needs better signage.

Driving homewards to Yorkshire from Dorset, we saw the sign and pulled in. What a find!John Thorner's butcher's shop and delicatessen with gifts is a beautiful, clean shop.The Coffee Den is beautifully laid out inside, and the waitress service adds to the charm. A definite 'MUST STOP'!

We were staying in Crosscombe for a week and came across the Coffee Den by chance after a rapid viait to Shepton Mallet. Fresh local produce, gòod choice of savoury, sweet, large and small.eats. lovely deli store on site but the cafe is the real draw we went back again.

We were driving cross country up from Cornwall and saw the sign and pulled in. What a little gem and a welcome stop for coffee/hot chocolate and a snack. Lovely decor and facilities.

This is now the Den 2 nights a week where meat from John Thorners next door butchery is the base for The Den's evening meals. There's a lovely atmosphere here with comfortable seating both at tables and on informal sofas (for the coffee drinkers). Friendly staff, relaxed air, cosy but clean and bright decor with friendly and helpful staff. So nice to go to a non-chain coffee shop!

Good atmosphere, helpful friendly staff. Good variety of meals; very tasty; food well cooked;good service. We arrived at 12.30 pm and by 1pm the place was busy. Obviously a popular place.

Fist time we visited my husband & I had been visiting Thorners butchers and decided to call in for a coffee. We were made very welcome even though they were already serving lunches. One look at the menu and w also decided to try a snack lunch. A lovely bacon sandwich & a bacon Brie & cranberry. Lovely size portions. I have since been twice with friends for lunch and never been dissappointed, it is very busy on senior citizen lunch days but the welcome is always the same.

On our way from Colyton to Bath I was instructed to stop at a place which I had passed by literally hundreds of times, not considering it worth stopping for.How wrong I was. The coffee, the prices, and the atmosphere ensured that on our return journey we would stop for lunch. We rather ate too much in Bath so we decided on a pancake and a panini, thinking these dishes would be enough.How wrong we were!My partner managed the pancake, but I couldn't make it through a chicken, bacon, Brie, and pesto panini.Excellent quality and value.I will not pass by on my frequent trips to The Mendips.By the way The Farm Shop (Jon Thorners) should not be missed.

Went here for lunch and took advantage of two for a tenner without expecting miracles,but I would have been ashamed to serve the size of portion of chicken casserole,it filled less than half a small plate ,the other half being a slice of bread or rather half a slice of bread.I understand that you can't expect much for a fiver so for goodness sake put up the price and serve a portion that is suitable for more than a three year old!