Coffee Cloud in Solihull

I hired Coffee Cloud to do the catering at a recent wake for a family member, they were professional at all times and the quality of the food delivered to the venue was excellent and good value for money. There was a nice mix of sandwiches and other finger food plus some small desserts. They also provided tablecloths, paper plates and napkins. Thank you for making the process so easy!

This company catered an evening buffet at our wedding. We asked for a fully vegetarian spread and loads of meat platters arrived. This ruined our dreams of having a fully vegetarian wedding day. Not only does it go against our morals it also was a waste of food as this is not the type of food our guests wanted to eat. The woman who dropped off the food was rude and the presentation was ugly. They forgot tablecloths so the mother of bride had to go find spare ones. I really wouldn’t recommend.

Coffee Cloud provided an excellent catering service for my recent birthday party. I would highly recommend!!

5 star rating! Really impressed with a buffet they made, excellent variety and nicely presented. Very friendly staff, so helpful and even helped me carry it to the car! Thank you so much!

Lovely place to pop in for a coffee or grab a coffee to go. Always happy to have a little chat with you and always friendly.

Food came quick and was really hot fantastic tasting food 10/10

Dog friendly, great food and friendly staff.

The breakfast wrap was decent, however the bacon Brie baguette was vile as was the cheese on toast. And considering this cafe has the word coffee in its title, I wasn’t expecting the coffee to taste like burnt, cheap, stale beans. Won’t be ordering from here again.

Great food and excellent service

Friendly staff and lovely drinks

My mother ordered an impulse birthday cake from Coffee Cloud for my 21st and it was amazing ! It tasted so good and looked spectacular. Thank you for helping to make my day special :)

Visited for the first time this weekend after being told about this coffee shop as a stop off point on a walk.Situated in a lovely village i have now found a perfect coffee shop that meets all my needs.A family walk on Mother’s Day so we all had a treat from Coffee Cloud.Hot chocolate for me and the kids (which were amazing) and a coffee for the hubby.We all had a piece of cake too, banana loaf, jammie dodger, reese’s cupcake and a cherry bakewell - all went down a treat they were amazing!The 2 girls were very friendly and made convo with me whilst waiting for the drinks.

Ordered me and my partner Sunday lunch and ended up with a sloppy mess, the tuna looks like it was pre prepared and flung onto a microwave potato and the pulled pork sadly ended up in the bin straight away.

I drink here daily & have done since l moved to the area. Great staff & excellent coffees & snacks. Well done everyone.

A cosy, welcoming setting with a variety of drinks, food and homemade cakes. I stopped here one Saturday afternoon and it was lovely. The staff were friendly and able to accommodate my food choices, I highly recommend the homemade cakes, so delicious. The cafe is well laid out to accommodate the new covid restrictions with hand sanitiser available on every table. Highly recommend a visit.

Lovely place friendly staff, cakes there look beautiful, the chocolate Guinness cake was beautiful

I go every day , almost ... great coffee and I find the staff polite and helpful . Great choice of Cakes that are really tasty ! Use recyclable cups 😊 a good choice of vegan food . I would recommend to any one .

The staff drinks and food are fantastic. Enjoy 😁👏👏👏👏

excellent fresh tea top quality food and great friendly welcoming staff

Been a couple of times recently, great friendly staff. Had a latte on both occasions absolutely delicious. Keep up the good work.

Low quality since re-opening (new owners) While the service remains good the quality of the food and particularly the coffee has dropped considerably. The new owners have unfortunately cut costs and now the quality and draw of coffee cloud has gone. I think they are using the old beans from 3 months ago (not confirmed) and the baristas have limited idea of what they are doing. I've not seen any latte art and there is propensity to overheat the milk. The new installation of a hot counter at the front looks like it belongs in a motor service stop or 80s builder cafe. There is demand for a high quality cafe in Dickens heath but the new coffee cloud is not meeting this. They seem to lack any awareness of quality or handling local roasted coffee. I'm happy to support local businesses recover but when the quality has dropped so much then I'm not willing to subsidise mediocrity.

Came in with my mate and ordered 2 large lattes one with syrup and a sausage roll. Staff were friendly and pleasant Wanted to leave a review after seeing negative because my experience was fine

OH HOW DISAPPOINTING....please tell me this is not a sign of things to come?!?! Having been a regular at coffee cloud over the past couple of years since moving to West Midlands. I was extremely excited to hear that coffee cloud was reopening. After a long lockdown, I couldn’t wait to be one of their first customers and order one of their delicious cappuccinos. However, My experience of a takeaway (Only option available at the time) was extremely disappointing and a complete waste of £3. The coffee tasted watery and there was no froth, I couldn’t even say it was a good filter coffee...just yeuk!!! I love to support local business and know that this independent coffee shop used to pride itself in great coffee. I just hope the staff can get some barista training to improve it for next time. It was also disappointing that the new management had spent no time updating signs that had been left in the window by the previous owners prior to lockdown. First impressions really count so it doesn’t say much for them taking pride in this new business venture. Hoping for improvements once cafes are given the go ahead to open their doors for ‘business as usual’ again.

My friend has just been googling your opening times to see if you are open tomorrow and she came across reviews so screenshot them me. I am shocked as i have visited your coffee shop 3-4 times a week since you have re opened and can not fault the 2 staff that are working there everyday, drinks are made perfectly and cakes taste delicious. Always make conversation with me whilst taking my order, they go above and beyond and definitely need a shout out!! The new owner has put in some new things and i am happy too see them inside the coffee shop, a nice shake up i personally think the coffee shop needed! Favourite so far is your special milkshakes, think you have had malteaser & jammie dodger so far, can not wait too see what one you come up with next. Keep doing what you are doing and i am excited too see what other new things you will introduce See you tomorrow xxx

Have been using coffee cloud for years now and have been missing their trademark frothy, milky cappuccino so was excited that they were finally reopening, albeit under new management. Have to say my first experience of them was disappointing for my takeawaycoffee. The girls did speak, but only really to take my order, not the warm welcome I would have expected as the new management try to build relationships with the local customer base. My coffee was as hot as lava and undrinkable at first. By the time it had cooled and I was able to taste it, I was not impressed. It was weak, like the coffee had been used twice through the machine and overall a waste of my 3 quid. Really hope these reviews are read and improvements made. I would really like to continue to support local business, but I will not be paying for substandard coffee and service.

I just purchased a ham/salad sandwich and a medium coffee which cost over £6.00, which normally would be fine but the state of the sandwich had to be seen, it looked like it had been dropped from a great height, no effort made, hardly any salad and they buttered the bread without asking if I wanted it buttered which I didn't, the girls were miserable too, the coffee was okay though.

First decent bike ride of the year. Close to the end called in for a well earned coffee.A warm and friendly welcome led to a gorgeous chocolate brownie, then freshly maid sausage and tomato sandwich, plus Latte with recommended 3 shots of coffee all for under £10.Sat outside as I was a little muddy. The lovely lady came out not only to serve the food I’d ordered but also a blanket was offered !!Amazing service with smile, great food and coffee. Will definitely use again in future. Highly recommended if your near Dickens Heath. Thank you.

Lovely little independent coffee shop with a wide range of drinks and food. Bacon sandwich and a hot drink for £5.45, bargain!

Love this place so friendly and nice!!!

Best coffee in area by a long way!! Staff are always cheery. Having trawled Solihull areas for a good coffee, we always come back to Coffee Cloud.

Unfortunately, even though I’d love to support my local and independent coffee shop, Coffee Cloud proved disappointing on several occasions. My coffee was average and not hot enough. I tried... sorry guys, I’ll be going to the Costa across the road from now on ...

A great little coffee shop. A warm welcome, lovely rich hot chocolate and lovely snacks. The toasted fruit loaf and the raspberry oat cake were particularly nice. Hopefully this will become our regular stop on our walks.

I have been going to Coffee Cloud since it opened. Very friendly staff and always has a nice vibe. The prices are reasonable and they offer an incentive card, after 7 purchases of drinks you get one free. Great for me going so often. Costa opened directly opposite but this posed no problem for the independent thankfully.Light breakfast and lunch menu options, not over complicated.Well worth popping in and trying fir yourself.

First visit. Lovely cakes and coffees. Great staff and service too. We'll be back soon for sure 😍

Lovely fresh food and friendly staff. Great personal feel to the place. Love going here as the coffee is amazing!

A lovely little cafe. I'm glad there are still little independent cafes around. I would much rather give my business to them than corporations. The staff are friendly and thee coffee is great

Excellent customer service, lovely milkshakes and nice selection of coffee. Highly recommended. Enjoyable to sit outside when weather's good

Whenever I fancy a coffee I always go here, the staff are really friendly and the coffee is really good! I have eaten here a few times and the bacon sandwich and coffee deal is great! Dog friendly too!

Great independent coffee shop, quality coffee, personal service rather than the corporate service across the road from Costa

Food excellent lovely staff good quality ingredients cakes lovely

Excellent cafe with prompt and friendly service in a good location. Free street parking right outside the cafe and it's dog friendly. Outside seating, weather dependent, also available for people watchers.

Very good. Of you have the time, the service is not too fast, this is one of the nicest coffee shops. It is the best in Dickens Heath.

Fabulous place always like to support independent. Lovely coffee and cakes, lots of choice for lunches etc

Fabulous, comfortable, friendly, lovely cakes and Coffee, very impressed! Like to support indepedant

First time I had ever been there and it was a lovely place to chill, chat, eat and drink coffee. Staff are lovely and food, well you are spoilt for choice. It is all amazing and the cakes are so good its hard to choose between them.

Great local independent coffee shop.

The most amazing freshly made cakes, friendly service and great drinks! We didn’t need other coffee shops in Dickens Heath, but Costa plonked itself smack bang opposite Coffee Cloud...never fear...they are not a touch on The Cloud! Great for takeaway service, sitting in for quiet catch ups with friends, and they even have a little bowl outside for your canine friends!

Nice little independent coffee shop on the Dickens Heath high street. Avoid the coffee chains and get yourself a proper coffee. Their teas are also very good.

Always good and their ginger crunch is amazing.

Lovely independent coffee shop (better than Costa across the road!), and they made my 5 year old son very welcome.

Excellent service and friendly staff

This independent coffee shop in dickens heath recently came under attack by costa who opened opposit e.i am glad to say they seem to have ridden the storm .whenever I go past cloud is busy costa is not .one up for the independent .all the charming staff at cloud present there home made savouries and cakes with a smile and the bacon sandwich drink offer is a must

We go here nearly every weekend and it’s always the same, fantastic. Warm welcoming and great customer service, food is great quality freshly made. The cakes are on a new level and made daily. The staff are very accommodating and so friendly they always remember us, the business is great for the such a small community. I hate the fact costa decided to open a store across the road however this has only made coffee cloud raise there game and it’s customers remain just as loyal, if you are visiting Dickens Heath then you have to try this Gem

This delightfull independent coffe shop has just had to endure the arrival of the costa franchise that dominates the high street.why they decided that dickens heath needed another outlet for coffee is beyond me .coffee cloud have upped there game with an extended menu and guess what its all fresh.together with delightfull friendly staff there is no reason not to be loyal to coffee cloud

We visit Coffee Cloud for lunch on a weekly basis. They are a fab independent coffee shop that service lovely homemade food. I can highly recommend the parsnip soup, pumpkin spice lattes and array of cakes and sweet treats. My children are aged 1 and 3; they are always made very welcome by all the staff. There’s a little box of books and colouring pencils they can use which keeps them entertained. I would highly recommend Coffee Cloud if you are looking for a warm welcome and delicious homemade food!

Great family run coffee shop.... I have been going there since it opened... Its lovely to just pop in read the paper have a light lunch and some excellent coffee and my son adores the luxury hot chocolate... Keep up the good work.. From mario

Coffee Cloud is a family run, independent local business with friendly staff and a great range of tea, coffee and fabulous cakes. I live in DH and often meet friends or pop in for take away breakfast at the weekend. Can highly recommend

Always a pleasure to visit. Lovely cup of tea. Cakes look gorgeous but some how resisted this time.

If you love coffee, this is THE place to go and its certainly worth a drive. All cakes are homemade, they offer snacks for lunch, which are freshly prepared too. The coffee is outstanding, only arabica beans are bought locally and that makes all the difference. The baristas understand their work and every cup is to the same high standard. Staff is always lovely and welcoming. I am lucky enough to live close to the Coffee Cloud but would travel some distance to come here..

Great little cafe with excellent coffee

Great family run coffee shop. Awesome coffee and even better cakes. Highly recommended.

Lovely friendly staff and good food.

It's great to see an independent coffee shop and always like to support these. This place is clearly popular with the locals as there is a regular flow of customers both dining in and taking away. Offers a simple range of sandwiches and sweet treats / cakes etc alongside the usual selection of drinks.

This is a lovely little coffee shop that has delicious coffee and a range of teas. Their cakes are homemade and most importantly, fresh. You can get a reasonable choice of sandwich/baguette/panini fillings and there is also the daily meal deal special. The only minor criticism is that the toilet has a baby change mat that you use on the floor; not very hygienic. It would be nice if a proper wall mounted pull down changing mat was available.

This place is very cozy, the service is great and the coffee is pretty good. The way you are welcome when entering just makes you want to come back.

Always pop in here when visiting from Brisbane. Only place I know that make a decent flat white. Lunch not bad either.

Really liked this little place. I needed somewhere to sit for an hour and do a little work and this place was perfect. The lady who served me, who I assume was the owner, was very welcoming and really quite friendly. The food and drink on offer was limited, compared to a larger chain place, but this, I feel, was a positive thing. I had a drink, a nice fresh bacon sandwich and was very happy. I would recommend stopping off here if you are around Dickens Heath.

Possibly the best coffee shop in South Birmingham. Service is always 5 star and the staff are incredibly hospitable and friendly. Not to mention the finest Brazilian coffee beans on the market. A must visit.

Nice little coffee shop loses a star as the service was a little on the slow side

Always a pleasure, plus naughty cakes to be indulged.

Great coffee, cakes and service. A real bonus is that small, well behaved dogs are welcome.

Excellent service. Professional, Friendly staff. Great coffee chive.

Delightful coffee bar with good food. Always do a great breakfast sandwich but no fried eggs😲

Lovely little coffee bar, calm centre of the world.

This is a lovely little cafe. Staff are very friendly and will bend over backwards to serve you. Coffee from there was nice and there was a very welcoming and family orientated atmosphere in there

Lovely coffee, delicious cakes and very friendly staff, highly recommend.

The café is a real treat in the middle of dickens health. The coffee is top notch and the staff are great. The supply throws outside to keep you warm there is a cosy kennel to put Your dog and all the staff are great. I would recommend you come and try for yourself. Beats the impersonal approach of Costa.

Great coffee , excellent brownies ...enough said ..

Very good coffee and lovely service

Good coffee and cakes, can be a bit squashed with buggies

Friendly staff and great coffee. We enjoyed a coffee and coronation chicken Panini each, it came to about £15, so not great prices, but as expected for the area.

Friendly staff, relaxing atmosphere, home cooked/made produce, very reasonably priced.

Nice to find an independent coffe shop that offers a good range of hot/ cold drinks .home made cakes as well as fresh dishes that vere towards the healthy .so much better than the plastic food served up by most of the chains .friendly staff that always manage a smile .good luck to them ,they deserve to succeed .

Small independent coffee shop. Local flavour good coffee, great cake.

Its nice to have a coffee shop in Dickens Heath especially one that isnt part of a chain. The price of cofee here is reasonble and it tastes great. I haven't ever stopped for food the cakes and sandwiches all look fresh and home made.

Nice local coffee shop friendly staff and lovely sandwichs

Great place. Family run. Loyalty scheme. Free WiFi

I Carnt really say a lot because I turn up there on a Saturday 12 November 2016 at 8.55 and waited for it to open at a advertised time 9.00, but by 9.20 I got fed up of waiting for it to open and drove to costa, if you can't get the basics like opening on time right people will spend there money elsewhere,

Lovely little place, prices are slightly high as they have a monopoly in Dickens Heath. My family use this place every time we visit our extended family here, because of it's relaxed atmosphere.

You may not find better anywhere.very friendly envoiroment. Can totally recommend ..👍

Good coffee place and friendly place to meet

Nice atmosphere and gorgeous coffee

This is a great little place to pop into for morning drinks / breakfast.

Popped in for a brew and cake whilst in the area. The staff where friendly and efficient, even going to the trouble of checking the allergy info so I could have some cake, (tea loaf, which was scrumptious). The Mrs also highly recommends the lemon and elderflower cake, which was a huge slice! Would definitely come again if ever back in the area!

Two visits here within the last two weeks whilst travelling up country from Cornwall.

I have visited this place twice in the last week - although I have lived around here for a while I have never visited !

I love the Rhubarb Tea in here. Fab little place and so much more than a coffee shop. Love the Gluten free cakes too

I visited this coffee shop before viewing some property in the area.

I normally like it here but last time I went in there was one person serving and he prioritised takeaway orders before the orders of people that were sat down waiting and had already ordered. Unfortunately I had to walk out as wasn't sure how long I'd be waiting, dispite the nice coffee and cakes I wouldn't return due to the service

Quality cakes Perfect coffee , hot chocolate , special verity of tea Friendly environment