Coco in Powys

Our first visit to the town and we wanted to support a local business rather than a large chain across the road. We got the distinct impression the staff serving did not wish to be there - they appeared hassled and stressed. The service was very slow. We also felt the price charged was expensive for what we’d ordered. Cannot recommend.

Went in today with my brother and iwona gave us the worst service I've ever seen. Looking at us as if we were an inconvenience proper attitude in her tone weren't happy coco have always been great apart from this time.

We've been staying in Llanfyllin, and spent the Afternoon in Welshpool. Because of the Blisteringly Hot Weather, we were looking for an Independent Coffee Shop, where we could refuel, and came across Coco. It's located in the Centre of Welshpool, on one of the Main Streets. There are Tables/Seating outside, and Inside, there are 2 Levels; the Lower Level is where you choose/order your Food and Drink, and the upper Level contains Indoor Tables and Chairs, and Customer Toilets. There is also an Entrance at the Side of the Shop, for Wheelchair Users, which leads into the upper level of the Coffee House. Really warm welcome and fantastic Customer Service, from the Owner and her 2 Members of Staff. The Hog Roast Rolls, are stunning and highly recommended, as are the Chocolate Brownies. We also purchased an Iced Caramel Cooler, a Berry Cooler, a Raspberry and Blackcurrant Yoghurt Cooler, and a Cold Raspberry Tea; cost just over £26, which we were delighted with. Highly recommend this Gem of an Independent Business, and look forward to returning soon.

Coffee and tea were fine but the lady who is in charge was very loud and shouted instructions to her staff to do this and do that all the time we were there. Also signs exist advising customers not to sit at a 4 seater table if you are 2 persons, you must sit at a 2 seater table. Also sign outside warning people not to embarrass themselves, or the owners, by eating food at the outside tables that is not purchased on the premises. The premises seem to be run on a very strict basis and this was really distracting, this may suit some people but not us as we wanted to enjoy our drinks in relative peace and quiet. We felt sorry for the staff and will not return. I have no doubt the response to this review will be equally robust and although our criticism is meant to be helpful, I suspect we will be told we will not be welcome there again!

What a gem of a find - on our way for a girlie mini break we found this lovely independent coffee house with a good variety on their breakfast & lunch menu. So good we popped back within days for another try out. The team were very friendly and the place is spotless. Food (generous portions) & fresh ingredients & coffees arrived quickly and were lovely. Staff very friendly & seemed genuinely pleased to see mom again - she wears bonkers bright shoes!

Poor quality coffee and staff have a bad attitude, avoid at all costs. Go to Costa coffee across the road if you would like some good manners

We travel to Welshpool every 5 weeks or so to have our hair cut. We have always stopped at Coco's for something to eat. We have always found the staff polite ,courteous and helpful. The food is always freshly prepared and very good. We cannot recommend it highly enough. We will continue to visit and eat there on our regular visits to Welshpool.

A little gem in Welshpool. I live locally but am guilty of often avoiding the nice little places like Coco in town. Stopped off with my children before their haircuts and we were greeted warmly, food was prepared there and then and very tasty. Good selection of cakes and drinks also. Comfortable homely environment, definitely recommend for a stop off.

I was really impressed with the excellent and friendly welcome and service that we received. The coffee and food were very nice , but it was the staff that were exceptional! Thank you for a great lunch.

I love Coco ~ despite there being a couple of chain cafes in the same street, this is the only place I frequent, and the only place I recommend to visitors to the Steam Railway in town (I sometimes work in its shop). The food is great quality, the staff are lovely, the premises are sparklingly clean, and the coffee is the best (yes, even for somebody who always asks for a half-shot!). With long opening hours, you will always be assured of something to eat or drink when in town.

As soon as I entered I needed the toilet whilst my wife and freinds selected their seats and was told in no uncertain terms I had to purchase something to get the toilet code. This made me feel like I was an undesirable person and very unwelcome. If this is what the people in Welshpool are like I pitty anyone who visits.

After a walk around Powys Castle and into Welshpool through the deer park, we fancied a light snack for lunch. Didn't want chain food so went into Coco and were really pleased with our choice. Both went for the delicious pork and Shropshire blue sausage roll served hot. It came with a proper salad (leaves, cucumber, tomatoes and peppers with balsamic dressing) , so many larger establishments think that a salad is just dressed leaves! The red onion chutney was also lovely, sticky and sweet. We will definitely be back when next in town and so happy to support a small independent outlet.

We have been coming to Coco’s for a few years, the staff are friendly, food lovely and it’s a pleasant environment. I always used to enjoy the strong coffee served there but lately it seems milky and tasteless, almost as if the milk has been boiled. Perhaps since the refurbishment the machines have been changed. It doesn’t taste like barista coffee.

I’m so pleased we found Coco today. We almost stopped at Costa or Greggs, but we’re much happier to support a local business. We were not disappointed! Service with a smile as soon as we entered, nothing was too much trouble. The sausage rolls and Welsh rarebit were very tasty, and the homemade cakes are delicious. Highly recommend.

Great Coffee, review would have been 5/5 if the cafe was dog friendly, sadly it isn't so we must use other cafes far more frequently.

Absolutely a gem of a place. Beautiful coffee and cake selection. Super service from staff. Toilet facilities spotless. Well done Coco 😊

The food here is really nice. The staff are very polite and the service is always quick. We come here so often that the staff know us really well and we always have a little chat when we go in, which is lovely. Overall, this is a lovely cafe and I highly recommend if you want good food, drinks and friendly people to serve you!!

I'm writing this review as a concerned support worker for vulnerable adults with learning disabilities as one of my clients has expressed how upset she became after one of your staff members spoke quite abruptly and down right disrespectfull. We sat down to order drinks and food, one of the clients has autism and will ONLY have a sausage roll and drink from Greggs, we didn't think anything of this and returned back to coco's outdoor area to sit back down with the other clients and staff. This member of staff then burst out of the café doors, marched over to us and quite rudely said "There's definitely no chance you're eating that here, no way what so ever" and tried to scurry us away after one of my clients had already paid and was waiting on her order. She continued to try and belittle us by starring through the window. This is absolutely appalling behaviour towards disabled people and people in general, you should absolutely be ashamed and we WILL NOT be returning!!

Discriminating against people with learning disabilities ew.. it’s 2022 not 1929. Really should be ashamed of yourself, next time just ask the circumstances and please don’t treat people like that

The only place we visit for divine coffee and snacks, and it's lovely to order 'bespoke' sandwiches for when I feel like something different! Always lovely staff, and brilliant service!

Lovely place for coffee and cake. Friendly staff and the cakes were lovely and fresh. Only down side was in the recent heat we had to sit inside and it was a bit too warm and stuffy but that was extreme weather!

Had lemon bun and berry fruit cooler. Drink was better than Costa’s version and the lemon bun was very nice

Very rude staff and an uncomfortable atmosphere, we like to support local, but should have gone to costa over the road. We got told off despite spending over £20 in here, would definitely not return.

Went here during a recent stay as Coco had been recommended by several people. I have to say we we not disappointed. Coffee was excellent (had to have a second cup). Quality of food on offer was excellent, we were spoiled for choice. Staff had...

Had lunch mid week – nice seating areas outside – with separate smoking area/tables. Big sis had the panini and I had a cheese and ham toasty which comes with a really nice fresh side salad, good bread and tasty but would say average filling,...

Much better tasting coffee than greggs and costa opposite! Staff was very friendly and everywhere was very very clean! Couldn’t recommend enough and will defo visit again when in Welshpool! Thanks so much for the hospitality and brilliant service. Panini were so lovely!

Excellent paninis with substantial side salads very reasonably priced. All the staff were welcoming and very friendly. Track snd trace registration being enforced, masks worn by all and social distancing observed.

Heading to the coast and stopped for an early lunch or maybe to grab a late breakfast. We got a car parking pace just outside coco. Staff were friendly and lovely, and they took our details for track and trace. Ordered soup and a cheese...

Experienced excellent service at this independent coffee shop and eatery. Jo and her team offered a great selection of festive coffees served with a friendly customer service that is so rare these days. Will definitely frequent Coco’s more often when visiting Welshpool.

Great latte coffee served.Excellent cakes and pleasant, friendly staff.The establishment was clean and well maintained .

This was only my 2nd or 3rd visit to Coco - my first visit I picked up on the way the manager speaks to her staff infront of customers and in general. 2nd time was no different - saying things like "Stop dordaling, you're already...

When we go to Welshpool we always stop for a coffee. Great outside seating area on main high street shopping area to people watch from. Excellent coffee too.

Enjoyable lunch at Coco. Food was all freshly made, served promptly and with good humour. The lunch menu is toasted sandwiches, paninis, ciabatta - with a good choice of fillings. Several vegetarian and some vegan options. There is a lot of outside seating, which was...

I always support local business, but this time I reccomend you to go to Costa- opposite road We deceided to stop here for a coffee and lunch we left over 35f and left a tip for very professional and polite young waiter and waitress, unfortunately...

We were on our way back from a fabulous holiday in West Wales with friendly locals and nice weather when we made the mistake of stopping off in Welshpool for a coffee. It was the 31st of August at 3pm when I dared to attempt...

Stopped on the way to mid Wales. A lovely coffee shop with fab babychinos for the children. Great coffee too!

Stopped for lunch mid week. Waitress very friendly and nothing too much trouble. We both had a tuna sandwich and came with nice side salad but was drizzled all over with Balsamic vinegar, which is not to everyone's taste and thought they would have provided...

I popped into Coco for a quick bite for lunch as a visitor to the area and was shocked by how the manager spoke to her staff. She loudly berated the much younger members of staff and I found it was really uncomfortable to listen...

So pleased local government has relaxed the law to increase capacity of areas to eat in the open air - standard of cakes ,coffee and service very high and of course increased space for your dog .

I had the best artisan coffee ever which was made perfectly. The handmade panini and salad was delicious and the homemade red onion chutney was to die for. Incredible service with wonderful prices. A must visit when in Welshpool!

The staff are very helpful and friendly. I had a ham, cheese & tomato panini which was tasty. Their coffee & cakes, I had an eccles cake, was delicious 😋 Have been here a couple of times now and would thoroughly recommend it!

Myself, Hubby and 3 children stopped by here as we spotted it on the way to a day trip in Powis Castle. The staff were incredibly friendly. The lady who served us engaged with the children and myself, asked us questions which made us feel valued. All of the staff were polite and kind. The coffee was OK as were the cakes. I would definitely return if I was in the area.

Stopped here for a coffee. The coffee is excellent and I had a delicious 'Tiffin'. I will definitely visit again when in the area. A lovely independent coffee house.

Coco are on the main shopping street in Welshpool (Broad St) and currently have a number of pavement tables under large sun umbrellas. I stopped for a coffee and cake - both were good, though the volume of coffee was quite small for the cost.

The staff are so friendly and helpful whoever they were looking after! The coffee was excellent whilst sitting and enjoying the quiet hustle and bustle of the high street! We will definitely visit again!

We love this coffee shop: staff are always friendly. Their service and Covid precautions are first-class. Takeaway coffee is all we've had over the past few weeks, so we're really looking forward to full opening.

Great tasting coffee and the women that work there are all very friendly and remember my order when I go in, which is what you want in a local.

My favourite independent local coffee house.Amazing coffee and great menu.The staff are always so helpful and polite.We’ve been in during covid and the team are extremely conscious of safety with a hand sanitising station, taking your temperature before you sit down and taking contact details just in case. Cannot fault this place at all!

They use a lovely bean, make great coffee every time with well steamed milk. One of the best value coffees you can get in mid Wales.Always clean and welcoming inside, especially nice with the new decor done during this year (nice and covid safe too). Nice range on the menu, including some ciders and ales etc giving plenty of options for anyone.I never visit Welshpool without stopping off here, best flat white in town.

We are local and visit Coco whenever we are in town for delicious coffee and cake. It is so important to support local shops and services, especially in the current Covid situation. The staff are all lovely and the service is excellent - the staff make a point of getting to know you and remembering your drink and food preferences, so you get a real personalised service - another benefit of local and independent, they make an effort! The premises are always spotlessly clean. They have a really great range of vegan, vegetarian and gluten-free options so there is something for everyone. The Covid safety measures are observed to the hilt to keep all of their staff and customers safe and provide peace of mind. Highly recommended.

Staff were lovely however the owner was rude, not only to me but her staff, too. I was very disappointed to find the food was in packets and microwaved before serving- could've just got a Tesco meal deal! hand sanitizer and temperature tests were not available. Would not recommend! Not COVID secure.

Just had a takeaway cappuccino coffee and homemade eccles cake. Both were absolutely delicious! Would definitely recommend 😋👌 👍 🙂

Stopped in on the drive home from Wales and had a lovely lunch, cake and frappe - and even found a pot of homemade jam! Covid measured were also excellently observed.

My husband, I and our 10 month old happened to fall upon this place travelling through to Barmouth for the day. We were so impressed with our take out and the friendly customer service. Staff couldn’t do enough to ensure we had what we wanted. Very good safety measures in place for COVID19, serving customer at a time whilst making others wait outside until called. We thoroughly enjoyed our quiches cakes and coffees and can’t wait to go through Welshpool again to revisit. Thank you

A desperately needed coffee stop heading to Scotland. We can only agree with the Gold Class comments in the review of August 24. Delicious flapjack.

We visited today on our way home. Have spent the weekend in Wales visited many resturants and cafés and was blown away by Coco's!We were given a warm happy welcome by staff, temperature checked and hand sanitizer. Our tables were socially distanced and table service was all very organised and flowed perfectly. We asked to use rhe toilet and they were spotless! EXCEPTIONALLY SPOTLESS lovely clean aroma and cafe. We witnessed lots of cleaning inbetween customers. If you want to enjoy all the luxuries of life we had before COVID-19 but still a little nervous a visit to this Cafe is what you need!

Recently visited this lovely cafe whilst passing through Welshpool having looked on Trip Advisor for somewhere to try. This cafe did not disappoint. Upon entry, the staff take the temperature of all their customers - something I haven’t seen happy anywhere else. Very reassuring. The tables are positioned at a safe distance and there are clear floor markings too. Toilet is locked and staff clean it in between customers using it. Must say, this cafe is the safest place I’ve been since the easing of the lockdown. Tea and coffee were good. We had an Eccles cake and homemade welsh cakes too. A little small but delicious. Recommend this cafe to anyone in the local area or those passing through its worth a stop.

Stopped here for the first time at the weekend.All social distancing measures in place.Service with a smile and nothing too much trouble.Had an amazing cappuccino - so delish and big sis had a plain coffee.We had an Eccles cake and and welsh cakes - all tasted great.Great outside seating area for people watching on the main high street.

Stopped here at the weekend. We were greeted very warmly and all Covid precautions were well in place. Coffee was delicious, along with a large slice of coffee and walnut cake and a beautiful Eccles cake. Both homemade and served with a smile.

Called at Coco this morning for a mid ride (Cycling) coffee and cake. Staff were very welcoming and quickly accommodated the 4 of us. Sat outside with a cappuccino and a slice of yogurt flapjack and chocolate brownie. Both cakes were totally scrumptious and fuelled me for the 50miles home. Will call again. Thank you ladies.

Stopped off in Welshpool while travelling to West Wales. Friendly service and enjoyed a nice coffee and a home made Eccles cake !

Lovely Flat White- smooth, tasty, not bitter, locals obviously know it well Coffi Bendigedig yma nawr

A regular (once a year) stop for lunch - this time it was soup, panini, and two coffees for £12, all delicious and served promptly.

Went to Coco’s today first visit for lunch with my little granddaughter. It’s spotlessly clean , staff were very friendly and helpful. My granddaughter had a cheese n ham toastie I had a cheese & onion toastie both were freshly prepared and delicious! Coffee was nice and hot!We both enjoyed the visit and will definitely return as it’s the nicest and by far cleanest cafe in Welshpool!!Reasonably priced too!

Visited with grandchildren on the 27th December, 7 in all!. Service was superb, moved some chairs around for us and made us feel most welcome. Then went one step further and met the eating requirements of two 4year olds a 7 year old and did it a smile !! Drink and food was very good, but the service was outstanding. And I would highly recommend.

Visit regularly nice selection of snacks and drinks very pleasant staff always spotlessly clean good service

I was in Welshpool during the weekend meeting up with old friends we decided to visit this cafè as it had good reviews but boy were we WRONG! Extremely rude lady on arrival which I'm sure was the owner! Loud atmosphere and only 2 tables for disabled or families with young children in prams.On leaving I heard the Lady murmur something under her breath which I'm sure was about us. Disgraceful and RUDE!

A nice little cafe selling a good selection of snacks at reasonable prices. The staff were helpful and cheerful. Ideal for a pit stop after exploring Welshpool.

Just love Cocos Jo and her staff are so helpful if it’s not there and they can do it they’ll make you exactly what you want cater for everybody’s need whether it’s vegetarian or gluten free etc Service is excellent and it’s spotlessly clean.

Enquired as to the best café in town ,was directed to Coco. We sat down after placing our order . Extremely noisy chit chat due to people trying to out do "The Flying Scotsman " coffee machine. . The engine driver enthusiastically pulling knobs did not make our lattes arrive on time . . Waited ,waited . more steam and waited . We watched as others arrived and were served before us . If we had not paid we would have left as being obviously strangers were being ignored . I had to go back to the counter asked as to what time lattes arrive . I did get an apology from the engine driver that the 12 - 14 year olds we in training , for what was not clarified . Disappointing . Rail enthusiasts will feel at home .!

Very welcoming. We were a group of 8 muddy walkers but we were made very welcome. Friendly, efficient service - obviously a very well run place. Lovely food too!

Six of us visited Welshpool and as lunchtime was looming we needed something to tied us over as we were out to dinner later that evening.

Just dropped in to Coco for a snack. Driving to Liverpool and needed a break. Had tea and a delicious sandwich. Highly recommended!!

Great coffee, friendly staff, cheap and cheerful. Inside is basic as one may expect for a quick bite type venue - nothing wrong with that

Lovely little cafe with a small range of light lunch options. I’m vegan and couldn’t see anything obvious but the owner immediately came over and offered a few choices including s delicious vegan pastry roll of curried chickpeas with extra salad.... yum! My Dad enjoyed a toasted sandwich and a cuppa. Clean, comfy cafe with lovely friendly staff. Highly recommend for lunch!

We had a great hour at the cafe sat in the sunshine with our dog Bob. The lady in the cafe was brilliant with him and brought him some bacon as a treat. Staff were all friendly and the cake was to die for!! Amazing coffee too. Really enjoyed it and if passing through, I’ll definitely go again

My hot chocolate was good as was my 2 slices of granary toast but the 2 packed portions of butter was insufficient to spread onto the 2 slices and I asked for 1 more but had to pay 10p extra. This seems unduly mean. Had the staff buttered it in the kitchen they would certainly have needed more butter than 2 portions. Profit over customer satisfaction. Pity.

Very disappointed found the staff indifferent and the food overpriced. Charged extra if we wanted a side salad with our sandwiches and baked potatoes. This is usually added free. No one asked if the food was ok or if there was alternative food for children. Toilet was locked and had to ask for key which was very unfriendly. Will not be going again.

Very decent coffee and a moderately ok scone. Please lose the squirty cream guys. It’s scone and jam with aerosol but not a cream tea.

Always consistent in the quality of their service on every visit. Friendly staff greet you promptly as you come in. You order your drinks and goodies and wait for them to be brought to your table. sandwiches and other light snacks are always good, save room for cake afterwards.

Came across Coco as we passed through Welshpool. We were met with a very warm welcome by the friendly staff who helped with our food selections. The children were made to feel important and that means a lot to me. Good selection of food and fantastic coffee. We will definitely be back for a return visit

Having recently moved to the area it was lovely to discover this place, such lovely staff with warm welcomes from all. The food and drinks are just what you need, nothing fancy and good prices. It's great to have places like this still on the high street and doing well.

Coco is how a cafe should be, good quality food and drink options with welcoming and friendly staff and service. Some unique options which also adds to the experience.

Stopped off on our way south. Very warm welcome and perfect home made bacon toastie and piece of flapjack. Friendly staff and obviously popular with locals.

Excellent freshly brewed Coffee, take away service available. Small outside area with tables for smokers.

Lovely place - nice food , good service and really friendly and helpful staff. Plenty of choice on the menu and great coffee. Highly recommended

Amazing Food, Lovely Staff, Comfortable surroundings - Waffles and Mixed Berry Dessert is well worth a try - Delicious

Stopped here to get warm and dry, was warmly welcomed by friendly staff, delicious coffee comfortable surroundings highly recommended

We stopped for coffee at Coco, preferring to use an independent establishment rather than a chain. I must admit this doesn't always pay off, but on this occasion it definitely did. We had a very warm welcome from the staff, who were friendly and efficient. The coffee was really good and we wouldn't hesitate in recommending it to anyone visiting Welshpool.

Never written a Trip Advisor review before but this is a bloody good place to start!

Dropped in after signing places in Welshpool to the Safe Place Community initiative. We were met by friendly staff. We enjoyed mugs of tea and we chose Bara Brith which was lovely. It was a nice atmosphere in there, warm and friendly. We were not rushed and before leaving we signed them up to Safe Places Shropshire. We had been asked to visit the area to tell people about the scheme. Everyone we met made us feel so welcome.

Dropped in as we walked up the high street. Nice little cafe - tasty cakes and Bara Brith lovely hand made cappuccino and Teapigs tea - our favourite- bought some to take away. Friendly staff good service 👍👍👍

Nice coffee and cakes, spoilt by needing to be a body builder to open the toilet door, as it had to be locked due to non customers using it (angry verbally abusive gregg customers as said by the sign on the door!)

En route to Powys Castle and needing some sustenance, we called in and had bacon and cheese ciabattas, coffee and the most exquisite bara brith and blackcurrant flapjacks - I've never tasted nicer and at reasonable rates! Will definitely be returning to this little gem of a place.

Visiting from the Midlands and decided to drop in for coffee and cake. Lovely little independent coffee shop and very reasonably priced. Great service and quality food and drinks. Would come here over Costa any day!!!

As a visitor to Welshpool I was made feel welcome and treated to friendly banter. The coffee was excellent and meal great value for money . Well done cannot wait for my next visit

Great staff, great products. Especially the cake........ great for an afternoon tea or coffee. The tiffin is great, but so are all the cakes

This place sells the best coffee in town. If you are in a wheelchair and you want to sit up, just ask the ladies to open the side door, although there is sitting down for disabled and elderly as well.

friendly staff and lovely tea and cake. The owner was chatty and helpful. Local produce used. Good location on the high street

Amazingly good coffee, best Ive had in a long time. Service was very welcoming and polite. Highly highly recommend! Top notch guys.