Based on 1.619 opinions finded in 1 websites
Based on 1.619 opinions finded in 1 websites
Nº 362 in 704 in Herefordshire, County of
Opinions
We reserved a table for 12 and when we arrived, we found everything in good order. The waiter was a perfect gentleman and very efficient. He got all of the orders perfect and the food was prepared quite fast. He then checked back several times to see how we were doing. Very efficient and polite service. We will all be back in the future. We have never been disappointed in the service and quality of food.
Elizabeth Ann Finch . 2024-09-29
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Very friendly and helpful and fast service by Meg
Jane Brookes . 2024-09-28
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Overall, fabulous, Really good staff - friendly, polite and most helpful.
Miles Goodwin . 2024-09-28
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Good food, nice atmosphere, friendly staff.
Brian Davies . 2024-09-26
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Was served by a lovely girl called Meg, who was very polite and professional. Also Ben and Joe made our bar experience friendly. Great service great food thanks guys.
Tracey Potter . 2024-09-26
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Absolutely superb 👏👍🙏 Food was lovely,,especially the trifle cheesecake 😊... But must say the staff and servers were spot on,,so friendly and helpful...thank you..will return again definitely 👏😍
Steve Wyld . 2024-09-22
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my server meg was amazing helped me with anything i needed, great customer service.
Amelia Farmer . 2024-09-22
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Very clean premises, friendly and helpful staff, we were seated and had drinks in front of us within minutes. Kim was our waitress, and did an excellent job despite being busy with several other tables simultaneously. Our food was lovely, hot and tasty, honestly have nothing bad to say!
Beth Williams . 2024-09-22
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Food was amazing as always, atmosphere was amazing, service was great very friendly and welcoming.
Faye Redding . 2024-09-21
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Service was excellent staff very helpful and friendly food was excellent definitely will be visiting again and recommend to family and friends
Colin Mason . 2024-09-20
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Meg our waitress couldn't have been more polite or helpful, nothing was too much trouble.
Maddie Casey . 2024-09-20
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Amazing food and wonderful staff!
C H . 2024-09-20
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On arrival we were welcomed in, shown to a table, restaurant is very clean Our waitress was Cait and she was polite professional and provided great service with a smile the restaurant bar and toilets are so tidy and clean Staff are so friendly nothing is too much trouble and I could see around me they have repeat customers Food was delivered in good time and was lovely.
Justine Williams . 2024-09-19
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Great food and lovely staff. Louis our waitor was excellent. Recommended!
Caroline Broad . 2024-09-19
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Chicken and bacon salad was very tasty - succulent chicken with crispy bacon. Gorgeous salad! Chicken tikka masala was also excellent. Great value with 30% off! Meg was very attentive. Couldn't have been better!
Elizabeth Taylor . 2024-09-19
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Awesome service by Meg! Thank you so much 🍔🍻
Dan Rowbottom . 2024-09-19
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We had a great a great time Meg was delightful
daniel jones . 2024-09-17
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Had a lovely meal this evening, Meg looked after us and she was fab. Very friendly and nice to have her check on how our food was. All round great experience. Thank you Meg.
Tom North . 2024-09-17
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Spencer savory is a great waitress
Ethan Hutton . 2024-09-16
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Very welcoming , food was excellent, and timely served from ordering. Meg was a pleasant and efficient waitress.
Sally Palmer . 2024-09-15
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Lovely meal and very welcoming. Our server Meg was Lovely and very friendly. Would recommend to family and friends.
Polly Price . 2024-09-15
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Visited here today for my lunch. Food was terrific, I also had the best server (Meg) who was very helpful with all of my needs and is an excellent waitress.
Rhys Eversham . 2024-09-15
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Kim was ever so helpful and the Sunday lunch was lovely
Damian Poole . 2024-09-15
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visited the pub today and had the loveliest waitress ever, meg was so polite and friendly and i wouldn’t want anyone else as my server, she had a huge smile on her face whenever we saw her and she is a ray of sunshine, the food was delicious and i will definitely be back again due to meg’s service and how welcoming she made me feel. 10/10 for meg
libby rose . 2024-09-15
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Served by Meg, polite and professional. A credit to the pub
hannah palmer . 2024-09-15
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Can get busy but has some nice staff which make a treat meal worth it here. Great for families
Dave Simmonds . 2024-09-12
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Called in for food....2 staff on and reasonably busy...seated promptly. Ordered gammon and a mixed grill, turned out they had no mixed grill but was offered a 8oz steak and gammon instead, really nice....the manager really pleasant and chatty but not overpowering, gave us 30% off bill as they had an offer on main meals....
darrell wilshire . 2024-09-12
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Came for lunch today. Food was delayed but staff compensated us for the error. Good food, friendly staff, nice location.
Janet lane . 2024-09-11
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We were greeted and served by Spencer, who was welcoming, polite, attentive and efficient.
Norrie Allan . 2024-09-09
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Had a fab meal tonight and was very impressed with the service Spencer provided, all done with a smile!
Laura Collins . 2024-09-09
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Great stmosphere, great service and lovely food.
ruth bielecki . 2024-09-08
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Always a warm welcome from the staff,nothing is ever too much trouble for them. I have complex food allergies which they are more than accommodating for. The food no matter what we order always tastes delicious. Many thanks to Adam and his entire team
Kim Rees . 2024-09-04
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Was told there was a wait for food for 45 mins. We said ok got to are table the wait other 15 mins before even a drinks order was taken then we wait another 20 mins and still no drinks or a food order being taken so we would had been the over a hour before even get are food so we decided to go somewhere else
Benjamin Western . 2024-09-01
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Food was good but not outstanding Service was fantastic the staff were friendly and "on it" both times we went . Good value for money .
Andrew Stubbs . 2024-09-01
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Louis in Hereford is great with the customers. A great asset to have up front. A valuable member of staff.
K A . 2024-08-28
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Lovely meal, excellent service, thank you Louis.
Jennie Phipps . 2024-08-27
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Great menu, good prices, fab food and excellent service. We had a great experience.
Lisa Sullivan . 2024-08-27
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Just back from lunch. Was great. Food was so fresh and tasty, lots of choice. Service friendly and attentive. Will definitely return and would recommend.
Su Hiley . 2024-08-27
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Lovely, reasonably priced meals. A lovely seating area, with ample space. Friendly and accommodating staff
Shell cooper-davies . 2024-08-26
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Staff were really polite and friendly. Food was nice. Real nice place.
David Stokes . 2024-08-25
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Great service and atmosphere, we'll definitely be back!
Matt Ansfield . 2024-08-24
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Very friendly and helpful. Food was very nice. Our waitress Hildy was absolutely lovely with her big smile.
Tina Powell . 2024-08-24
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Very friendly and helpful food was very nice our waitress Hildy was amazing
Archie Powell . 2024-08-24
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Hildy was fab! So friendly and happy and nothing was too much trouble!!! Banoffee tart was delicious 10/10
Jippy Darke . 2024-08-22
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Hildy was lovely and really helpful!
Samantha Darke . 2024-08-22
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Hilday was a very happy, smiley cheerful waitress and very helpful with a great memory
lee clayton . 2024-08-22
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Food was good, maybe a little bit pricey. But the service all in all was amazing, big shout out to Hildy for being so attentive and helpful with recommendations!
Edward Roberts . 2024-08-22
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Visited here today with our children - they had a great time in the outdoor play area and we enjoyed the chance to relax. Really impressed with the service and quality of food. The staff were all friendly, polite and so helpful.
Sarah Carter . 2024-08-21
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Lovely family lunch, 3 of us had the fish and chips and they were cooked to perfection by Beth
susan mynett . 2024-08-20
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Exceptional Service from Olli. A credit to the team. Beyond helpful and friendly. Nothing was too much. Will definitely be back again.
Abigail Ree . 2024-08-16
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I felt free to talk and express myself verbally, I also felt free to enjoy smoking/vaping tobacco, the food was delivered to our table fast, it was hot in temperature, and the local tables enjoyed their food as well (quote ‘I enjoyed my meal’ - ‘me too’ ((other table’s customers)) ‘me three’ (me in agreement while we exited our table) ‘have a good evening/night’ (other customers saying to me and my mother as we left) the waiters were well dressed and had incredible manners.
Raven Jak Randell . 2024-08-15
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Large carpark with ample space for cars- large play area for kids. We were tempted to visit as we had an offer for kids meals for a £1 when accompanied by an adult. - big mistake. The waitress service left a lot to be desired - perhaps the attitudes of the staff is not helped by being under pressure but none of them seemed particularly friendly. The bar service was very slow with only one person serving behind the bar most of the time. Drinks and deserts for the kids (not included in offer) were very expensive. The food wasn't particularly good or tasty and the money saved on the kids meals would have been better off spent at a more quality venue. We were also seated in an area where loud music was playing- not exactly great for enjoying your meal. Having said all this our grandkids seemed to enjoy letting off steam in the garden equipped with climbing frames etc. Will not be going back here anytime soon
Keith Havard . 2024-08-14
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Quick service by our bartender Hildy, nice atmosphere and good options available, 5/5
Rosie Davies . 2024-08-10
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A lovely pub, was served by Hildy who made the experience wonderful!
Grace Dunstan . 2024-08-10
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Lovely place, we celebrated a family member’s 60th birthday and it was amazing ❤️
Kaylee Toomer . 2024-08-10
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My family & i popped in for tea on Monday August 5th. We were served by Louis, who was such a happy, smiling polite young man, he was just so attentive & gave such great service. Louis is a credit to your team.
Donna Gough . 2024-08-06
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Visit regularly as a family of 5. Always enjoy eating there as a family. Never had any issues what so ever in many many visits over the years. Fab pub to eat in
Mike Davies . 2024-08-05
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Very good food 👌. With relatives
Bruce Wright . 2024-08-03
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What a lovely experience for us, we were greeted by Spencer who showed us to our table and recommended the nacho sharer. Nothing was too much trouble for him and he was extremely friendly. The food runner (Kaan) brought our food with a smile and asked if we would like anything else. Both members of staff were very professional and we would not hesitate to recommend to our friends and family.
Daren Austin . 2024-08-02
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Large party catered for. Food was great, service exceptional. They even produced meals not on the menu adapting them to help with special diets. Attentive but not intrusive. Highly recommend. Some of our party were in wheelchairs but that wasn't a problem, space was quickly and efficiently made. Options given to pay as a group or even individual bills had we needed them. We had booked this earlier as we knew such a large group can cause issues in a busy kitchen. Everyone was warm and welcoming. Yes we will be back but in smaller groups as this was a special occasion. Thank you to all the lovely staff for making our day special. Outside there is a nice garden for children and a shaded seated area. Plenty of parking including 2 disabled bays. The pub has wide accessible access. The large windows have blinds you can adjust to suit the weather. Seating is comfy and spaced to make it cosy. The menu is varied and caters for dietary needs. All the food we had was tasty and served hot. I have been there at lunch time and enjoyed their light lunches too. If you haven't visited for a while you will be surprised at the improvements that have been made. Staff are also open to suggestions.
Chris Judd . 2024-07-30
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Very polite service ..fast service of food
Sharon . 2024-07-29
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Overall disappointing due to a succession of minor faults from food taking 45 minutes to come, being over cooked and the wrong dish and drinks being brought that added up over the evening. Quite a lot of money to wait for poor quality food, incorrectly cooked.
ALISON PEEL . 2024-07-29
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Great pub, only had a drink but really nice setting and relaxing!
A Rudd . 2024-07-28
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Very quiet in restaurant but food was lovely.staff were so friendly and polite.Top marks you guys
Sharon France . 2024-07-24
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Graat food! Spencer was a great host!
Danielle Parkes . 2024-07-24
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Quite night, very fast and friendly service. Good food excellent value for money
Mark Pepper . 2024-07-24
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Spencer was a fantastic waiter, very attentive
Xenomorph007 . 2024-07-23
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Everything was very nice, thank you.
Joseph “Joey” Tindale . 2024-07-23
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My server Meg was an absolute star, she really improved my meal experience and made me feel at home. She was honestly the best server i’ve ever had, absolutely amazing experience.
poppy . 2024-07-18
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we were served by Meg today and our experience was wonderful. She was so kind and was easy to communicate if we encountered any issues. Meg made sure we had the best time and that we had everything we needed/wanted. She made sure we had an amazing experience and would defo return again. Thank you so much Meg!!
Abbie Samuel . 2024-07-17
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Poor customer service, food nothing special but enjoyable but a bit expensive for what it was.
deborah cresswell . 2024-07-14
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Had a wonderful meal, served by the lovely Emma, thank you for being a great hostess very helpful and polite.
Cindy Ojwang . 2024-07-12
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Call in every time in the area. Staff couldn't be more helpful and friendly, food is lovely and music playing is always good 👍
Dawn Wiltshire . 2024-07-11
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We eat here sometimes & have never had a bad meal, that is until today. We arrived just before 16:30 & didnt leave until 18:45. Drinks took more than 20 minutes to come, My partner asked for chicken in his curry, he didn't get it, one of my sides were missing off my plate, we asked for plain mac and cheese and pop corn chicken for my step son, that came with crispy onions and bbq sauce. We sent it back, so a fresh one could be cooked & no popcorn chicken came back. We were then waiting for well over 30 minutes for our desserts, even then the childs brownie came out with ice cream after we asked for it plain, whilst people arriving & ordering after us had their meals first. The bar manager then blamed the new staff team for the disastrous meal. Which, is no excuse! We had 20% off the meal, but it doesn't make up for it being my partners birthday & completely ruined the evening! I wouldn't usually complain so much, but tonight really was a shambles
Kirsty Roberts . 2024-07-11
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Fantastic service, thank you to Spencer. Great job on a table of 14.
Bizzie Lizzie Easter . 2024-07-07
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My youngest daughter just had food poisoning from the Mac and Cheese with popcorn chicken. Best avoided.
Martin Morgan . 2024-07-07
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The food was vey nice, however the sirloin steak was tough.
Keiron Muzylowski . 2024-07-06
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Very good service and reasonably priced tasty food.
Mark Bauress . 2024-07-05
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Always pleasant staff,helpfull and meal always good ,only dawnside ,prepare to wait a while for it,otherwise always satisfying .
Kristina Labanauskaite . 2024-07-04
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Spencer was very good and friendly, nothing was too much trouble. Great service.
Orangutan Man . 2024-07-02
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Helpful friendly staff. Lovely tasty food that was quick. Would go back.
Charlotte Griffith . 2024-07-02
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Always good...... 5 star today.... thank u Spencer...
Martin Oldham . 2024-06-26
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Good atmosphere. Good food and service.
Klaudia Archer . 2024-06-17
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was an absolutely amazing experience, couldn't fault them.all the staff were very friendly and helpful and the food was absolutely amazing to and will definitely be going back. Highly recommend it to anyone
Hayley Wallace . 2024-06-17
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Spencer our waiter was very good considering it was only his 5th shift, he made the visit memorable for all the right reasons
Andrew . 2024-06-12
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Superb. We. Haven't been here in a few years and hoped the standards were as good as before. They were! 1 The girl serving us, Megan, was lovely. Professional, lovely sense of humour and definitely welcoming. Bethan who cooked the food, was superb. Both meals were delicious. Faultless.
RONALD JENNINGS . 2024-06-11
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Spencer did amazing for being a new member of staff… Well done lad 🤘
Strong Removals and Storage LTD . 2024-06-08
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We used the QR code on the garden table to order our drinks and food. After 35 minutes, a member of staff came out to confirm our order and explained that the online system is not clear!!!! Good job they checked, but a shame they took so long to check. It was 45 minutes from order to delivery of 2 burgers and fries. Top tip, order at the bar!!!!!!!
Jo Kesbey . 2024-06-08
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Spencer's 4th shift and we was all very pleased. Very helpful and kept us updated that there was a little wait for the food.
Emma Collins . 2024-06-07
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The food was fantastic, compliments to Bethan the chef. Highly recommend the bbq chicken wings.
Judah Moore . 2024-06-05
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Spencer was very helpful and professional
Kelly McColl . 2024-06-05
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Service was great - Spencer was amazing
Craig Morgan . 2024-06-04
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Lovely welcome, very good value food especially if you pick the daily special offer including a drink. Paige was very professional! We will be back!
James Wilson . 2024-06-03
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We were served by paige and she was lovely :)
Liv . 2024-06-03
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Was served by Paige (: fantastic service with great wait times! Would recommend.
Lenny Knight . 2024-06-03
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Staff waited patiently for last member of our group to arrive before taking our order. Spencer looked after us very well only his second shift.
Terry Johnson . 2024-06-01
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Spencer was a lovey polite waiter always checking if food and drinks were ok and if we needed anything x
Kathleen Morgan . 2024-06-01
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Excellent service and lovely food. Highly recommended. Spencer is very polite and helpful.
trigster 80 . 2024-06-01
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Spencer was our waiter for the evening he was very polite and helpful. He read our order back to us and made sure that whilst we were eating we were all OK with everything. Very impressed considering as we were advised afterwards it was only his second time waiting on tables.
Clare Houlden . 2024-05-31
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Well done Spencer. 1st class service
robert guiney . 2024-05-31
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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449 Opinions
Absolutely lovely fish and chips .and the staff here are absolutely brilliant .thank you
589 Opinions
Great place Shame they have shut down the Beefeater best breakfast anywhere it was always busy as well. Don't know about building a breakfast place inside the hotel seems barmy to me they should take out all the baths & put showers inn. The riims are getting a bit tired still good though