Cocco & Delilah in Leicester

I'm shocked at reading some of the reviews on here. On arrival we were greeted in a very friendly manner and asked if we would like a high window seat or a lower table with chaired seating - a far cry from the establishment we had just walked out from! The service was extremely friendly and the food was absolutely beautiful. There was very pleasant ambient music playing in the background and a lovely atmosphere. It was so nice we stayed for tea and cake afterwards. The cake was very fresh and not at all dry. We were given lots of local information, which, as tourists, was invaluable. We felt it was very good value for money and left there feeling very satisfied and, above all, valued customers.

This is a beautifully done up place but sadly the service and over priced food was a let down. The place had an awkward atmosphere and I wouldn't be making a special trip into town for this. We heard the staff talking about us when we asked if the brioche bun would be toasted. The owner wasn't very friendly until we gave her feedback. They made us feel like we were a burden to them. It's such a shame as the place has great potential.

The Owner is really rude. All the staff just sits there and talk together on the counter. The owner has her screaming child running around the cafe. When I was going toilet downstairs I seen that one of the staff members was VAPEING in the kitchen near the door ( It put me off my food). In the toilets they was dirty. The milkshake are vile. And the food is overpriced as it’s what you would get anywhere else. £6 for some chips (RIP OFF)

We visited today as a Mother’s Day treat and was already put off by the fact the manager was very awkward when we booked in due to us having a Wowcher. All four of us HAD to have either vegetarian or meat so we couldn’t choose which one and when we told them we had a Wowcher they suddenly couldn’t accommodate us in the date they had said previous to this. When we arrived we were sat in what I would say was the worse seat in the place when other tables were available, we also had a stain on our table. We had booked for the luxury boutique afternoon tea. We did r receive the smoke salmon sandwiches as listed, or the sausage rolls and porkpie. Our cakes comprised of HALF of a French fancy, a macaroon and a scone with which the jam and cream was barely enough for one person let alone the two people is was for. When we asked about some of the missing items we were told ‘ that’s not on the Wowcher’. I have read and re read the Wowcher details and no where does if state we only received half of an afternoon tea because it is purchased through Wowcher. After only an hour our table was cleared away whilst we were still sat there talking, making it quite clear we were not welcome. Maybe you should remove yourselves as a merchant from Wowcher. Had we received the correct afternoon tea, I would have happily returned and pay full price as the place is very pretty and food is ok.

Me and my friends had a memorable afternoon. The food that was served was beautifully presented and delicious and the the decor is stunning. We will definitely be visiting again and will be recommending Cocco and Delilah to our family and friends ☺️