Cocco & Delilah in Leicester

Estoy sorprendido al leer algunas de las críticas aquí. A la llegada nos recibieron de una manera muy amable y nos preguntaron si nos gustaría un asiento de ventana alta o una mesa inferior con asientos presididos - muy lejos del establecimiento del que acabamos de salir! El servicio fue muy amable y la comida era absolutamente hermosa. Había música ambiental muy agradable tocando en el fondo y un ambiente encantador. Fue tan agradable que nos quedamos para el té y pastel después. El pastel estaba muy fresco y nada seco. Nos dieron mucha información local, que, como turistas, era inestimable. Nos pareció que era muy buena relación calidad-precio y nos fuimos de allí sintiéndonos muy satisfechos y, sobre todo, valorados los clientes.

Este es un lugar muy bien hecho, pero lamentablemente el servicio y la comida sobreprecio fue una decepción. El lugar tenía un ambiente incómodo y no estaría haciendo un viaje especial a la ciudad para esto. Escuchamos al personal hablar de nosotros cuando preguntamos si el bollo brioche sería tostado. La dueña no fue muy amable hasta que le dimos su opinión. Nos hicieron sentir como si fuéramos una carga para ellos. Es una pena, ya que el lugar tiene un gran potencial.

The Owner is really rude. All the staff just sits there and talk together on the counter. The owner has her screaming child running around the cafe. When I was going toilet downstairs I seen that one of the staff members was VAPEING in the kitchen near the door ( It put me off my food). In the toilets they was dirty. The milkshake are vile. And the food is overpriced as it’s what you would get anywhere else. £6 for some chips (RIP OFF)

We visited today as a Mother’s Day treat and was already put off by the fact the manager was very awkward when we booked in due to us having a Wowcher. All four of us HAD to have either vegetarian or meat so we couldn’t choose which one and when we told them we had a Wowcher they suddenly couldn’t accommodate us in the date they had said previous to this. When we arrived we were sat in what I would say was the worse seat in the place when other tables were available, we also had a stain on our table. We had booked for the luxury boutique afternoon tea. We did r receive the smoke salmon sandwiches as listed, or the sausage rolls and porkpie. Our cakes comprised of HALF of a French fancy, a macaroon and a scone with which the jam and cream was barely enough for one person let alone the two people is was for. When we asked about some of the missing items we were told ‘ that’s not on the Wowcher’. I have read and re read the Wowcher details and no where does if state we only received half of an afternoon tea because it is purchased through Wowcher. After only an hour our table was cleared away whilst we were still sat there talking, making it quite clear we were not welcome. Maybe you should remove yourselves as a merchant from Wowcher. Had we received the correct afternoon tea, I would have happily returned and pay full price as the place is very pretty and food is ok.

Me and my friends had a memorable afternoon. The food that was served was beautifully presented and delicious and the the decor is stunning. We will definitely be visiting again and will be recommending Cocco and Delilah to our family and friends ☺️