Based on 70 opinions finded in 1 websites
Based on 70 opinions finded in 1 websites
Nº 310 in 657 in North Lanarkshire
Nº 5 of 16 American in North Lanarkshire
Opinions
Visited today as a family for the new menu and really disappointed. Ordered steaks which had a charcoaled taste on the outside but were really undercooked inside. We had to send one back. Had to ask for cutlery 5 minutes after our mains came out as we didn’t get it replaced after our starters. Kids main came out after our main so they were sat waiting while we had ours. Asked for 2 drinks when they were ready but didn’t come back. Took until another member of staff asked if we wanted anything else to get another drink. There were only 3/4 tables occupied during this time so very disappointed on the service we recieved.
Ashley Y . 2024-10-04
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Have been here many times in the last year, we get our usual and it’s always been fantastic. I’m not sure what has happened recently but the people vibe and food dishes have changed. - The classic dish of steak, chips, cooked tomatoes & mushroom are no more. Instead, a stir fry with your steak. (Pan fried green beans, button tomatoes, spring onion & broccoli). - We were told there is a “new deal” with the tomahawk/sharing steak which was onion rings and a side salad for no extra cost. There were no onion rings to be seen. - The steak had lots of charcoal chunks all over the dish that we kept crunching on and spitting out throughout the meal. The steak however, in terms of how it’s been prepared & cooked was gorgeous. Exactly how we asked it to come out, zero complaints there. - We asked for 2 skinny fries, received 1 chunky chip portion and 1 skinny fry portion. - The two sauce saucers for the sharing steak are very small, no way thats meant to last the entire meal for 2 people. - Was told there’s not been new management, but the new business name on our printed receipt ( The Coalbunker Bar ) would suggest otherwise. - Had to ask for anything we needed, even basics like salt & pepper condiments. We are just super disappointed. There is more we are unhappy with but it’s genuinely not worth putting into words as it should be common sense. It’s just not well prioritised or managed for customer satisfaction as it once has been/used to be. We won’t be returning anytime soon. Stir fry & a few raw tomatoes with a tomahawk steak is not correct. Please disregard the last review, as it’s sadly no longer valid.
Mounted Games W . 2024-09-28
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Just back from another beautiful meal at coalfields. We are so lucky to have this within walking distance. My husband and myself had 2 main meals of buttermilk chicken burger and chunky chips, Mexican burger and chunky chips, also sticky toffee pudding which my husband wanted to order a 2nd. Highly recommend this restaurant .
Wendy Walls L . 2024-09-14
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£185.00 Charging high end prices for such piss poor satisfactory food McDonalds is even better. Went out with the family mum and dad and sister and girlfriend all very disappointed in the quality of terrible service too busy talking behind the bar and also my Mrs chicken was bone dry, who can’t cook a chicken in 2024. The steak was full of fat and practically inedible. We waited also 1 hour for starters and 1 hour and a half for mains 🥴
Stephen C . 2024-09-01
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Be prepared to wait a long time between courses. Food was great but the service left a lot to be desired. Three adults and a 12yr old booked online and chose to order from the 12pm till 5pm menu. Was quite a bit of time between first course and main meal. Then two of us got our desserts, and ten minutes later we had to ask for the other two desserts. I specifically asked for an explanation. This was ' there is training going on' Yeah that's fine- people have to learn - but maybe if you had informed us that there was gonna be a delay - we would have been prepared. Not good enough explanation. No gesture offered for the delay, other than a 'Sorry' This was our third visit but it will be our last. So disappointed, especially as the food was great.
Irene L . 2024-07-31
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Great food as usual everyone had excellent night a big thanks too all the staff who made it perfect as it was my father’s birthday see yous soon
Sarah torley . 2024-07-27
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Shocking place. After I was told all deals stopped at 5pm (not true according to there Facebook page) I ordered pasta waiting over an hr and was told they were busy. Only 16ppl in the whole place, eventually left the restaurant without food. Very poor service and I will never be back here.
Claudia V . 2024-07-25
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Incredibly embarrassing. All the deals finish at 5pm and none of them say this apart from the burger deal. Waited 45 mins for pasta which still didn't come. Just paid for the drinks and left. They claimed that they were busy but there were only 10 other people in the restaurant
Saul V . 2024-07-25
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Service is very very slow !!! Ribs in coalfields used to be amazing now bang average don’t know why they have changed so much !! Waited over 40 mins for ice cream !! Steak dinner was still decent but will not be rushing back now
Delbhoy90 . 2024-07-19
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Decided to try Coalfields for lunch on Saturday. It was fairly busy for a Saturday when we arrived and much quieter by the time we left. The staff were very friendly and the food was lovely particularly the rack of ribs. However the service was very slow. We were not in a rush so didn’t mind the wait for our food however we waited 20 mins before our drink order was taken and my husband has to go to the bar to order a second drink which then took another 15 mins to be brought to the table, by which time we had finished our food. The food is good and the prices are very reasonable but the service definitely lets them down. We would have stayed longer and ordered more food/drinks had the service been better.
Compass46933281083 . 2024-03-03
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Last night we visited this local steakhouse.The food we had was really good.I had a tempura prawns starter and my girlfriend had the lentil soup.Both of us really enjoyed our starters. Our mains were both the same , fillet steaks , chips , peppercorn sauce and a side order of onion rings.The food was great , no complaints.The problem was the service , we were seated for 20 minutes before getting a drink.I had to go up to the bar and ask for a second drink also.The staff were really friendly but , maybe just not enough of them.The gents toilet was really cold as well .The pricing of the food and drink was fair. I would visit the restaurant again , as the food and drink was really good.
Mcshanks . 2024-02-17
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What a fabulous bistro 9 of us paid a visit, meals where first class service is first class won't be our last visit We had steaks 1/2 rack was a meal itself I foolishly had a coalfields burger for mains could gsrfly walk when I left
Peter M . 2024-02-16
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We visited as a family of four - we had the tomahawk steak, pasta and my wee one had macaroni. All excellent! Service was great - team are friendly and professional! Really enjoyed our visit and we will be back!
Wysey2307 . 2024-02-02
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Four of us arrived at the Steakhouse on a quiet Monday evening around 6.30pm. We were greeted by the host who made us comfortable. The Steakhouse is very nicely decorated with a modern feel. The bar looks well stocked with a very good selection of drinks. The menu presented a good selection of starters, mains, deserts and side dishes. We had the Full rack of ribs, chicken wings, sharing platter and the tempura prawns shared among us. Trust me when i say the photos you see on this page are accurate. Everything was delicious, the ribs were falling of the bone tender, the wings were beautifully seasoned and the tempura batter on the prawns perfect. We were off to a flying start. The main dishes were the Coalfield's burger, The Duck, Ribeye and Sirloin Steak. The dishes were all immaculate. The Ribeye and Sirloin came out beautiful, exactly as was ordered, they both also came with proper home made chunky chips already seasoned perfectly. The duck dish came out also cooked to order and sliced and presented beautifully also. You could tell that duck had been prepared with love and rested before slicing too. The Coalfield's name sake burger is not for the faint of heart, but for the big of appetite. The burger comprised of two hand made properly flame grilled beefy patties with cheese, bacon, chilli jam, hash brown and pepperoni is a burger lovers mecca. With the silent smiles of full contentment all round this place delivered and left us very satisfied (and unable to move). This is will be a definite visit every time we are in the area. With ribs as good as that i didn't want to leave.
Go12829703293 . 2024-01-30
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Loved it. Such pleasant staff ,customer service was great and steaks were fantastic. Cheesecake wow. Lovely atmosphere, lovely decor. Definitely be going back
Tracy F . 2024-01-21
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The place is absolutely gorgeous and the staff were super nice . The food was lovely. Me and my son had the loaded fries and they were delicious. My partner had the steak and loved the real chips . The toilets were immaculate but were absolutely freezing.
Scenic14409148319 . 2024-01-21
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We booked a table for hogmanay and with this being our second time here we were looking forward to it. Staff were amazing and service was spot on. We took my mum for the first time and she is very fussy and we are happy to say she throughly enjoyed every bit. Food is amazing and price wise is absolutely value for money. We will support this local business.
Wendy Walls L . 2024-01-19
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Excellent family lunch/dinner There was 6 of us and everyone of us loved our food and drink !! The rack of ribs are to die for taste so good !!! Staff can’t do enough for you either definitely will be back !!
Delbhoy90 . 2024-01-17
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Ordered from the lunch menu, my son and I had chicken tenders they were decent. Husband had the soup said it was nice but not hot. I had pasta alfredo it was not great at all left over half, it was absolutely tasteless, my husband had the beefburger, i could actually smell it sitting next to him it was full of basil and laden with pepper it actually burnt his tongue and again he left half of his. My son ordered a steak which he said was nice, moral of the story maybe don't go unless you're eating a steak 🤔 we did tell the waitress about the burger and my husband was offered a drink on the house. Waiting staff are nice enough but overall a very disappointing experience food wise and definitely wouldn't go back.
Fiona B . 2024-01-07
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Every part of this meal was an excellent experience, food, service and value for money. Starters, mains, desserts ,canapes and petit fours. Cannot thank Sam and staff enough.
111millyc . 2023-12-28
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My husband my parents and I visited Coalfields yesterday and we we're blown away by this place. Decor beautiful, I felt transported to a gorgeous Colorado log cabin. Food tasted and presented beautifully, it was clear the chefs background was fine dining. We had the lovely opportunity to meet the chef and offer our gratitude for a lovely evening. We've found a local gem and will return.
Y9586NBmelaniee . 2023-12-17
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2nd time to visit here and boy they didn't disappoint ! Booked for hubbies 50th celebrations and they decorated the table beautifully, food was delish 😋 and they even presented birthday boy with a card and a bottle of beer , thank you for such wonderful personalised service we will be sure to return soon
Kirstyoneshot . 2023-11-15
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We had seen some great reviews about Coalfield’s and decided to try it for ourselves. The welcome we received and the staff were lovely. We chose the Tempura Prawns and the Red Pepper Hummus for starter - both we gorgeous. We opted for the Tomahawk Steak between two for main - OUTSTANDING! Cooked to perfection and I have to say the chips were to die for! This is a great restaurant in an area that is generally starved of good food places. Highly recommend and remember if we don’t support great places like this they cannot survive! We will be back, and next time we will bring friends to enjoy too. 😊
Sailorgirl1975 . 2023-11-10
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We all had steak… T bone …2 fillets 1 ribeye … really lovely meal … staff very friendly and exceptional service …we were so impressed me my sister and sister in law went back two days later 💚💚💚 will be our favourite we think x
Terry B . 2023-11-03
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This was our third visit and as it was a birthday celebration we decided to treat ourselves to the steaks for the first time. Previous meals have been either the set meal or just pizzas. Both steaks, ribeye and filet were delicious. Accompaniments delicious as...
bobbybike . 2023-10-28
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My husband and myself took our friend for lunch . Lunch was beautiful and staff so friendly. This was our 4 th visit and was not disappointed.
O1655QAannt . 2023-10-27
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Went for lunch and took the 2 course option….absolutely delicious…chicken tenders and scampi for starters served with a fresh salad and sauces…main was fish and chips and mushy peas….great portion size, chips nice and crispy and fish was beautiful…nice decor inside and some good tunes...
taylorblue20 . 2023-10-27
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Well what can I say back at Coalfield’s again this morning for breakfast food was outstanding as always had the jumbo breakfast top quality best black pudding I’ve ever tasted Stornoway amazing I be back at weekend for another with family yous have done amazing
wyes2022 . 2023-10-25
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A friend took me for lunch here yesterday and I was blown away by this place. The menu was extensive, I had the prawns as a starter and the chicken with bombay potatoes for a main course. Both courses were presented pefectly and tasted amazing....
Eric M . 2023-10-23
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Lovely ambience, polite and friendly staff. Two courses from early evening menu. Lovely bottle of house Sauvignon Blanc. Starters chicken tenders chicken was freshly cooked and very tender. Scampi delish. Two rump steaks perfectly cooked hand cut chips fluffy and golden sauces a excellent accompaniment...
Barbara M . 2023-10-14
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I think my mouth has died and gone to heaven. Hubby and I had the ribs as a main course. Quite frankly I think it was the nicest thing I have ever eaten. Because it was a main course we ordered the larger portion. Wouldn’t...
Ra B . 2023-10-14
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Absolutely fantastic meal for 2 oldies homemade soup was fantastic homemade focaccia bread fish chip and peas with the best tartar sauce I have ever tasted ANYWHERE lovely place very nice staff
Brenda S . 2023-10-11
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Excellent food. Excellent 5 stars.The staff were genuine, polite and professional. The decor was beautifully rustic. Could not fault it one bit. Will absolutely be back.
zaijh . 2023-10-08
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Second visit for us, this time for an evening meal. Chicken wings and half rack of ribs for starters which were absolutely delicious! Followed by oven baked chicken and steak which were both cooked to perfection. Staff were so friendly and helpful and were always...
dmctavish1 . 2023-10-06
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First time at Coalfields place was outstanding Decor amazing food was fantastic i ve eaten at Miler and carter a good few times but this new Steakhouse house in Holytown blows them right out the water staff where amazing plenty of parking what more can...
Lews1957 . 2023-10-02
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As stated in previous review of which I was part. It was a very poor experience for us. In my opinion the steaks were very thin and of poor quality for the cost, the sauces were extremely thin and hard to differentiate the peppercorn from...
Jane A . 2023-10-02
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Never been before found a wee gem, the food, service and atmosphere was brilliant I will defo be coming back
Tricia G . 2023-10-01
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Very very disappointing, where to start with this place? Booked 4 of us in at 3pm, at the end of the cheaper lunch menu, the restaurant was busy as they had closed off half the place for a private party, all the booths were taken,...
chuckmcinally . 2023-10-01
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Wanted to visit for a while and somewhat disappointed. When we arrived we were seated in a nice booth though all the doors were open, so it was too cold to take off our jackets, annoyingly too the music system seemed faulty with music randomly...
angelbobby . 2023-09-25
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Another fab visit to Coalfields. Went as a mature couple and newly married couple. Food choice of Daily Special Steak and Sausage Pie, Mexican Burger and Special of the Day Duck. Every one of us loved our meal. Washed down with a couple draught Amstel,...
bobbybike . 2023-09-24
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My husband and myself came for lunch . Absolutely beautiful meal .and cocktails. Will definitely be back
O1655QAannt . 2023-09-21
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I went for lunch with my son & my husband joined us later for a drink. However, as he wasn't eating he wasn't allowed one. I had the wit to order a beer on his behalf & give it to him. I'm assuming that they...
gillian a . 2023-09-06
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We visited for Sunday dinner last night. Both service and food were very good! One of our party was in a wheelchair and the regular tables and chairs didn't suit but the booth was perfect and they were very accomodating to help us. The three...
McGill29 . 2023-09-04
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Was really excited to try here and despite the mixed reviews we saw there were more good than bad so took our chance… extremely disappointed. Food was awful there were 8 of us and only 2/8 meals were enjoyed and the word enjoyed is being...
lola9891x . 2023-09-03
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First time here and have to say it was absolutely beautiful, 2 course for £15.95 . Chicken tenders to start and fish and chips and burger and chips, we will definatley be back, so glad he have something in holytown that has somewhere lovely to...
Wendy Walls L . 2023-08-28
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Decided to try this place out and it didn’t disappoint. The ambiance was so relaxing and cosy. I had the coalfields burger and I can honestly say it was out of this world. The service was first class. Can’t wait to go back
Lisa F . 2023-08-27
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We went for anniversary and the food we had was amazing Soup starter was delicious And the steak we had for the main was incredible
Thomas C . 2023-08-27
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There aren’t enough superlatives in the English dictionary for this great restaurant . I was here with my misus and kids . I’ve also took my staff in here . Excellent atmosphere really buzzing and packed out but still the service was spot on ....
Jock B . 2023-08-27
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This was our third visit. Visit one I couldn’t fault service and food. Visit two, service was not great but food was fab, but ordered desert and after waiting 30 minutes cancelled but appears it hadn’t been passed to kitchen and no acknowledgement or apology....
Joanne B . 2023-08-27
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Spur of the moment night out for dinner and this place did not disappoint. The atmosphere was lovely, great seating and lighting. The staff were quick to take orders for drinks and food. We did not have to wait long for our food to arrive...
Michael S . 2023-08-27
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Great experience at the new steakhouse in the area. Steak was delicious and kids loved the kids menu! Staff are lovely and helpful and will definitely be back!
Bernadette R . 2023-08-27
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I was up from Yorkshire visiting friends and decided to eat here. We weren’t disappointed, lovely place and lovely, friendly staff, food selection was good, tasted amazing, staff can’t do enough. Definitely visit again.
Leanne O . 2023-08-27
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We arrived at Coalfields on Sunday night, it was relatively quiet but we kept an open mind. When seated the waiter told us that the starter menu was limited, the pizza oven was broken and certain beer taps were out of use. Knowing there would...
lisahamill22 . 2023-08-23
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This restaurant is only just starting but absolutely amazing. This restaurant adds so much to a small town! Excellent staff, and management. Will return!!
Alice S . 2023-08-21
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Extremely disappointed on our first visit there. The place is gorgeous but the menu, the price and the service let it down. The young waiter was lovely. However I felt he was embarrassed when telling us that they had ran out of several starters, no...
MBT182 . 2023-08-20
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Fantastic place with delicious food! Friendly staff, great atmosphere, very clean, unforgettable steaks 👌 definitely come back very soon !
3kingan . 2023-08-18
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Food was amazing, service great and a lovely interior. So nice to have a decent place to eat in Holytown. Will definitely be back x
Clare H . 2023-08-18
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Not great. My starter was tempura prawns which were deep friend in greasy oil. Ordered Mexican burger which came as a normal burger which was dry and tasteless. Also ordered sirloin steak (£30) which was tough and dry. Side portion of onion rings were deep...
Pathfinder815552 . 2023-08-16
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Disappointed with our first visit after looking forward to lunch there. Extremely slow service then one of the starters didn't come out and the lovely waitress told us the chef had lost that order and it was then ready after the other starters were finished...
pinkdiamonte . 2023-08-16
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Booked this restaurant for my husband’s birthday today We were given a lovely booth drinks arrived promptly we didn’t have starters but our mains were lovely (Sadly only 2 roast beef left ) my daughter and I had that it was the best I’ve ever...
MargaretJ608 . 2023-08-13
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Make your way to Holytown, about 15-20 mins from Glasgow to the latest steakhouse in the area. Coalfield's Steakhouse Bistro & Bar is recently opened on the main street and I can definitely recommend it. We ate there tonight...fillet steak cooked to perfection with homemade...
Ali L . 2023-08-06
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Wow wow wow. Succulent steaks, terrific trimmings, super sauces and delightful desserts. Chose Coalfields to have my birthday meal and what an amazing choice. It's a must eat venue in the heart of Lanarkshire.
JohnFurlong . 2023-08-02
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161 Opinions
Foods is average but always without fail forget part of order I really wish they would address this and make more of an effort, last night was the final straw for me, nice meal but no juice and by time juice arrived meal was cold, it's really disappointing I wouldn't mind a one off but it's every single time we order, unfortunately won't be ordering again. Update: Tried again 16/04/22 and once again let down today's error was a special burger which consisted of 3 bland burgers with no sauce or salad even though requested it, thought everywhere deserves another chance oh well never again 😐 some special looking burger that is 🤷, pakoras dry, pizza base also poor quality, I hope you do get it together one day 😔 02/2023: tried a few times this month standards definitely improved and quality better and not forgetting things either excellent 👍 10/2024 ordered half 11 confirmed order and never showed up AVOID
10 Opinions
We have ordered takeaway food for a while from Firehouse, it tastes great and has great gluten free options but its too bad that service is just too bad to continue ordering from here. In the past few months, every other order has items missing or wrong. I don't usually call up to complain but the last order had half of the order wrong and another item missing. When I called up to ask for the food I paid for, they said that I didn't understand what I was ordering and that I was wrong (despite having the order summery in front of me). I didn't think that I could misinterpret 2 sides of fries to mean 1 side of fries, and a hot dog to be a gluten free hot dog with no bun - but the staff really helped me to understand that I was an idiot for thinking otherwise.