Cluanie Inn in Highland

Obwohl wir hier nicht übernachtet haben, konnten wir auf der Rückfahrt von der Isle of Skye hier im Restaurant des wunderschönen Hauses zum Frühstück einkehren. Dieses (vom Buffet) war absolut prima, alle Wünsche wurden erfüllt. Hinzu kam noch ein aufmerksamer und sehr freundlicher Service.

Needed a well earned stop after a long drive and was pleased to find a pub with great views around. However…..very very disappointed with the quality of food and the extortionate price of everything. Would seriously recommend driving past to the next village! I don’t believe the owners have got any idea of what a Scottish pub should be like!

I did not stay here but stopped to buy some tins of Sprite. I did notice that fuel prices were 20p per litre higher than everone else so perhaps should have been more aware. However I went in and bought 2 tins of Sprite. That was fine and off I went until I was going to drink one and noticed on my receipt I was charged £9.00 for 2 tins of Sprite. This is not a markup this is daylight robbery

We enjoyed our lunch at this roadside inn while we drove from Fort William to Skye, stopping along the way to admire the beauty. It was recommended to me on the Tripadvisor Forum. The owner and staff were very friendly. We had considered just grabbing a sandwich to go at their place across the street, but decided to walk across to the inn to see what they had. The food was seasoned well. I had the pumpkin soup (served warm) with an Avocado Chicken Salad sandwich. It was a lot of food; and I profess I couldn't finish it, but it wasn't for lack of trying! My husband had the Smoked Haddock Mac N Cheese and a milkshake which he pronounced as delicious! Thanks for the great lunch!

Dette er stedet der lever af at være den eneste i Miles omkreds. Dårlig service, okay mad, men kedelig og over pris sat i forhold til andre steder i Skotland. Der ud over var der ikke mulighed for selv at vælge, som det er skik i landet, selv at lade kunderne vælge om de vil give tips, næh nej der var pålagt 10% på regningen. Kan ikke anbefale dette sted

Stopped for gas but pump had run dry. Decided to try the restaurant which at least had food. OK salads and pricey soup. Plus a service charge for OK service.

Friendly accommodating staff and setting but outrageous prices not in keeping with the basic pub vibe. Bring prices down and this would be a very good place to stop.

Such a special location but such a dreadful place. How sad that they should have gotten it so wrong here. No draft beer available on tap so they charge £7 for a bottle of beer. They don't sell crisps but are happy to sell you french fries for £5. Loud music playing (Abba) added to the sad state of the place. Such a mess and so disappointing. It used to be so much better before the makeover. Best avoided.

Nous avons très bien dîné dans ce restaurant. J ai pris les côtelettes d agneau : vraiment excellentes et mon époux les ribs qu il a aussi trouvées très bonnes. Il n y avait pas trop de monde et nous avons été servis rapidement.

С любовью и заботой обставленный бар и ресторан. Вкусные блюда местной шотландской кухни и немного из Индии. Хорошее обслуживание.

Personnel très agréable, plats délicieux pour un prix restant raisonnable pour l'Ecosse. Nous y avons diné 2 fois. Très recommandable.

Lovely meal but charged a service charge which I thought a bit cheeky So turned out to be a very expensive experience

The only restaurant miles around, a typical roadside bar-kitchen-gasoline stop. Very beautiful surroundings, nice welcome, prices a bit high but decent food, influenced by the Indian ownership as it seems.

Hay pocos sitios en la zona y buscando encontramos este restaurante. Todo un acierto. Pedimos costillas de cerdo (BBQ), unos sándwich y la sopa del día (era sopa de tomate caliente). Este plato venía con calamares, gambas y mejillones. Se come bien, servicio rápido y ambiente agradable.

Delicious food. They don't serve dinner until 1730 but we waited until they served dinner. We were able to go in and grab a drink though.

There is no other restaurant around, so they clearly have no competition. I call it a tourist trap! LOL We did enjoy a great dinner -I had the salmon which was very good- however it was extremely overpriced!!!! $180 for 4 main dishes, 2 desserts and one Coke? 🥴

Excellent Food All ten meals were 5 star quality Drinks were very Pricey Cans of juice for children were £4.50 which is excessive All in all as a special meal I would highly recommend . Staff were very friendly and plenty of attention given .Nice with kids.

Stopped in for a can of Fanta, after completing 4 Munros on South Glenshiel ridge. £4.50 for a can of Fanta, absolute rip off. Total piss take, the place used to be a good stop off on way back to Skye.

Very overpriced food and drink. We were charged £21.50 for two pints of Tennents tops and a J20. On challenge, we found out the J20 was a whopping £4.50. You would pay half that in a restaurant or hotel. Not only that, the Tennents was £7 a pint, which is more expensive than a lager in the centre of London, but they also had the gall to charge a supplement of £3 for the lemonade dash. Unbelievable! The food was very expensive and they also levy a 10% charge on all orders brought to the table. Avoid this place, who are scalping the unwary.

We gingen daar drie keer eten en telkens lekker gegeten en vriendelijke bediening. Op de menu staan ook de alergenen vermeld

Had lunch today at Cluanie Bar & Kitchen which was fantastic in every way. Standard of food, presentation and service outstanding. We were looked after by Luzo. Beautiful setting & decor with a lovely atmosphere. Extensive menu with delicious dishes to choose from. Would highly recommend and will most definitely be back.

Walked in without a reservation on our way to Isle of Skye on our first night in Scotland! They were very accommodating for a table of 8 including an infant. Their menu has all sorts of options - everyone enjoyed their meals which included haggis, salmon, barbeque ribs, cauliflower and potato biriyana, fish and chips, and Scottish stew. Delicious, friendly and quick service. We all felt like we stumbled onto a gem!

The bar and restaurant is a nice setting and spacious for comfortable dining. All of the staff are exceptionally friendly, welcoming and accommodating. They always check on you and provide everything required with a smile. You wouldn’t expect such outstanding food in a remote location but it’s very good. All of the dishes are of high quality and fresh. The menu is quite large and plenty of options for all types of eater. Portion sizes are very good also. Lamb chops and chicken biryani are particular stand outs of the food we ate. Breakfast is also very good. A hot buffet and cold selection of fresh fruit, yogurts, toast, fruit juice, cereal, coffee and tea and fresh omelets and poached eggs made to order. Service and quality again was very good at breakfast

Can’t fault this restaurant. Great service, cater to your every need and the food really really shocked us! We are big foodies and this was one of the best meals we have ever had!!

We stopped for lunch at this location after being trapped in a snowstorm the day before and had skipped breakfast. I am a chef and I was suspicious of the menu which was very large and disjointed from Chinese noodles to Indian food, Scots stew and pizza/pasta. My boyfriend ordered a Fish and Chips and I a burger. I thought the meat was suspicious but we ate everything after all we had been fasting since the day before. a few hours later my boyfriend started to feel very sick. the fish and chips which was a brilliant idea mixing fish, shrimp and calamari can also be very dangerous for contamination. My boyfriend threw up for days and had a lot of diarrhea, then it was my turn. Nausea, vomiting and diarrhea. We spent New Year's Eve sick in our hotel room. I'm really disappointed because the place is so well decorated and expensive that I really didn't expect this to happen. Here we are back home, without being able to work treating some bacteria so that we can start the year without feeling stomach pains, nausea and vomiting. I don't like being the person who writes bad reviews but I'm really mad that I'm still sick and suffering from this bacteria that I'm pretty sure was from this meal.

Lovely setting by the roadside and all round a good experience. Staff were very friendly and the food was tasty. Dessert portions generous. Special mention for the Affogato!

My husband and I stopped here for lunch on our way to Isle of Skye. My husband had the cheeseburger which was mediocre at best and the fries were readymade frozen type. I ordered the soup of the day which was potato rosemary. It was terrible! Tasted like Campbell's condensed canned soup and it bothered my stomas for hours after eating. Our lunches and one coke plus mandatory service charge came to $37 US dollars!! There was a a bakery across the street and even though the cashier said all goods were baked in Claunie's kitchen, my husband wanted to try a croissant, cookie and scone for the next morning. One bite and they all went in the garbage.

En route to the isle of Skye we needed a pit stop for food and drink and decided to stop here. Very quaint place, with a very good menu. We both opted for fish and chips and OMG - it didn’t disappoint- a huge portion...

We stopped here for lunch and were pleasantly surprised at the food, it's not your usual "bar food". Very friendly staff. We came across this while driving through, and I would highly recommend making it a stop.

We expected run of the mill pub food but was pleasantly surpised at the quality of the food. Staff were friendly also

Friendly efficient service from all the staff. My husband and I ate at the outdoor tables in front of the Inn as we had our dog. Delicious, ample starters followed by equally delicious and generous main course. No room for dessert ! The bakery was...

One of the best restaurants we've visited in Scotland. Food is delicious (!), gin and beer are great. The decoration is also cosy and authentic.

Local food cooked very well and attentive service. We were also helped with the local beverages choice.

On a long drive, missed the usual options for food and then came across the Bakehouse on the A87 in the middle of the mountains, in the middle of nowhere but what a find. Incredible range of baked goods, cakes, croissants, muffins. Would have been...

First impressions from arrival are good which makes the rest of the experience all the more disappointing. The food (we ordered mainly hot sandwiches/wraps) were clearly pre-pared and not especially fresh. Gloopy club sandwich to dry steak sandwich neither very good and both at a...

If you're looking for below par overpriced food, half-baked waiting staff and an exhausting and gruelling dinner service then visit the Cluanie Inn.

Paid 15.50 for a burger and got: - an average burger - 2 halves of a pickled gherkin - half a packet of ready salted crisps. Menu said burger and crisps but I was expecting something more, considering this was supposedly 16 pounds worth of...

Amazing food, friendly staff. All very good. Highly recommend the buffalo chicken wings for starter, bbq pork ribs ( delicious 😋) and the mango sorbet for dessert Would love to comeback whenever we repeat this holiday :)

Came across this place in the middle of nowhere, staff were friendly, service was excellent, and the food absolutely delicious. Between us we had the Butter Chicken, Phili Steak sandwich, and a Pizza. The butter chicken was outstanding, and the other dishes excellent too. Wasn't...

Nicely set little restaurant. Menu has a lot of selection but feels a bit eratic with them trying to do a bit of everything. However much of the food seems to be locally supplied. We had a seafood starter & a chicken burger. Both were...

This place more like a airport lounge than a highland bakehouse. All food is brought in and heated up or defrosted so not a lot of scottish ingredients. My coffee was hot but tasteless and the cakey thing was like rubber . I will never...

We stopped here on a long drive and we were not disappointed. The food was spectacular and the service was good. Masks and social distancing as well.

My partner and I walked in, took a seat and looked at the menu and walked straight back out when we saw the burgers were served "with crisps" (£15.50) and that a latte was £4. Ridiculous prices.

What a gem! The menu had great Vegetarian and Vegan options, as well as lots of meet choices. Unusual world menu with some Indian inspired dishes and more traditional dishes. Perfect stop on the way to Skye. 5* immaculate loos too! Highly recommended.

After the long awaited opening of this wee bakery, I'm glad to say we weren't disappointed, we had Indiana sandwiches, walnut tart, and two fabulous and very welcome coffees. I thought the sandwiches were over priced, until I began eating mine and then realised just...

I cannot compliment the staff and venue highly enough. I was cycling through Glen Shiel on a day where the weather was appallingly bad. I stopped outside in strong winds and driving rain. I was clearly freezing and in no condition to continue and the...

Food was very average and we waited a long time in the entrance for manager to appear. Staff and waiters do not wear propper face mask but only partial visor covering their chin. This offers literally no protection when it comes to covid and made...

Stopped for lunch here and while the menu is interesting and unusual my trio of mussels, calamari and langoustine was lovely. My husband had the burger from the kids menu as he wasn’t too hungry and thoroughly enjoyed it. The hotel itself is beautiful but...

Stopped on the way to Skye,the pizza was decent, everyone else enjoyed. I felt the menu was abit strange though.

Not quite sure if some people are reviewing the same place. Had the burger, which was juicy & super tasty with all the right trimmings. It states quite clearly that it comes with crisps. The buttered chicken was one of the best I'd had. The...

Way to many options on menu. Would be better to reduce choice and add quality. The food appeared to be microwave friendly not homemade.

Stopped in before lunchtime for a cuppa and to use the ladies. Service quick and staff wearing masks. Tea was hot and served in a teapot. Cheese n ham toastie was lovely. Toilets clean. No complaints other than menu limited if u just wanted a...

Great menu lots to choose from. Very attentive staff, would most definitely recommend this place for lunch or dinner, loved it.

Called in for a coffee, stayed for a pretty average pizza, everything seemed bought in and odd combinations on the menu.No track and trace measures, tables cleared but that’s about all. When paying, someone who appeared to be the owner was loudly telling a member of staff off, right in front of usStayed here many years ago, had an inclination to stay again. Not now though

Stopped here on our way from Skye to Inverness. The place looks decent and the decor inside was nice, but that is where the positives end. I ordered the cheeseburger and yes it was my fault for not reading the small print but no one in their right mind would associate salted crisps as an accompaniment for a cheeseburger. At £15.50 I was expecting a handmade, dripping with fat, juicy burger. However, what I got was one of those processed nasties that you get at 2am on a Saturday night from some shack next to the boozer. Disappointing.

The menu was such a strange mix & doesn’t know what it’s meant to be. Food is ridiculously overpriced and certainly not worth the money. The burger came with crisps, for example, chips were extra. Certainly not the scran you’re looking for after a day on the hills.

On a very rainy day stopped here for coffee, however as it was lunchtime the menu enticed us to eat. Fully recommend the cajun quesadilla and buffalo wings. Very good. Nice rustic charm inside and given a warm welcome. Service and food very good.

Grand parking, bien placé en bord de route bon accueil jolie terrasse et jolie salle bonne nourriture mais un peu cher

Ordered the cluanie fish and chips Food cold, batter soggy, was an assortment apparently but 1 calamarie, 2 prawns and a meagre amount of just passable fish don’t really make this a good assortment Don’t bother in my humble opinion

The food at Cluanie Bar & Kitchen is excellent! I would highly recommend ordering a selection of dishes to share - pizza, butter chicken, quesadilla, and soup are delicious! We visited twice for lunch in a span of 5 days.

Stopped off for lunch at this recently refurbished Inn on the way North to Skye. I totally appreciate the need to balance the menu to cater for all tastes and tourists however personally we felt the all day menu was disappointing in the choice available for lunch. Had we arrived for dinner I’m sure we would have found something on the menu to our taste. Whatever happened to hearty highland soups, fresh baked breads and rustic sandwiches. Maybe something the chef needs to consider. No complaints with the service which was very good.

Called in on way home from a weekend in the hills. First time since new management. Well what can I say? Outstanding hospitality, fantastic food all home made and great beer! Others pubs in the Highlands should take note how things should be done. Friendly welcome, great service and BE OPEN even when the tourists are gone!

After a long drive..we headed to the Cluanie Inn (under new management).I was not disappointed at all, Haggis Neeps and Tatties, followed by Scottish Bread Pudding, and a very reasonable price.Then a few pints of Skye's Eilean Or to wash it all done.Lorand was our waiter and an absolute star, with plenty of banter too.Definately coming back and will bring the missus next time and stay over.

Lovely place very clean and helpful bit expensive but lovely people. Dogs have a designated place out side to do their business and are are allowed in the bar. Well worth a visit.

The hotel has made a huge resurgence under the new owner. It is an absolute gem. Hats off to the ‘Black Sheep’ team for the food and the ambience. The chef (and his team) are outstanding. The buttered chicken is off the scale amazing. The only part of the equation which is not firing up to the high standard being delivered everywhere else is the service staff. They are friendly enough but lack the efficiency and attention to detail that the ‘Black Sheep’ group are clearly investing to attain. While they (almost) try hard there is still some way to go. However, they being said, I will definitely be back. Come here...enjoy the food (try the buttered chicken) and the amazing location. You will not be disappointed.

Food very good. Bread pudding excellent. Katelyn was very friendly and entertaining. She even told us jokes. She made our night. All staff were very friendly. Lovely evening.

Bit unsure when we first saw the menu but we had wonderful food and the service was great, Catlyn was her name, such a lovely lassie

The bar and grill were great, but the Inn was a huge surprise! The staff went out of their way to be helpful and welcoming when we arrived late and exhausted, desperate for a room. The room was lovely, bathrobes and slippers perfect after a hot shower! The decor is absolutely charming! Treat yourself to this new accommodation.

The food is good and fresh, the prices are good and competitive for the area. The service however is very slow and it feels most of the time like you have been forgotten.If they could improve this it would be a four star review only held back by the fact the fuel pumps outside, which whilst helpful, are priced at £1.55 a litre!

We stopped in for lunch on the way from Skye to the Kintyre Peninsula. The food (we shared the breaded seafood and chips) was excellent, but what made it a wonderful experience was our waitperson, Katelynn. She was friendly, helpful, personable, and very charming. We felt very welcome. She even taught us some Gaelic!

We visited on the way back from Skye. It is the only restaurant for miles so you’re kind of stuck for options. We arrived at the lunchtime tour bus rush so we had to wait 10 minutes a table. We ordered soup and a burger and waited an hour. Lots of other people waited a long time to even order/receive drinks. When we asked about the status of our food we were told there had been an error, clearly forgotten our order entirely. We left at that point, having wasted an hour of our travelling time. Some feedback for the restaurant - a briefer lunchtime only menu e.g soups and sandwiches would be much more efficient than having steaks and salmon platters which clearly occupy longer time for the chef and therefore the customers.

We had the most amazing time here...first time good Scottish food in Scotland which was freshly made , lovely beers , cosy decor and warm and friendly staff ...the place is just 2 months old and already popular , would recommend it to everyone who is visiting the Highlands ..Best wishes and thanks for the lovely experience

We were traveling from Skye back to Edinburgh at the end of a week in the Highlands. Beginning to wonder where we were going to eat when the Cluanie appeared. Wonderful food, service and atmosphere in the middle of gorgeous wild scenery.

I have passed this place many times. It is now under new ownership of Black Sheep Hotels. The place has been completely renovated and looks amazing The food was outstanding and all of the staff were so friendly.

We liked the atmosphere the minute we walked in. The good OK and we had coffee as well. If you want you can stay at the inn , we just stopped for the food

We are from California and generally like to eat healthier, more vegetarian/pescatarian food than what we were finding in the area. We were getting a little weighed down by all of the heavy food we'd been eating and were dying for something with more veggies and more flavor. We ended up here because it was on our way to a sightseeing destination and were pleasantly surprised by the food. We were able to order several delicious, flavorful, unique vegetarian dishes that were exactly what we were looking for. We only wish it were closer to where we're staying so that we could come back!

As, I think, most people, we stopped at the Cluanie Inn for some food during our roadtrip to the Isle of Skye. The scenery around here is absolutely stunning and you'll be able to take some good pictures during your stop. The restaurant looks neat, but isn't nessecarily very cozy.

Driving along this stretch, you can go a long way without a stop. The food here was good enough. No complaints...but nothing phenomenal either.

Mitten im nichts. Perfekter Halt. Das Essen war sehr gut- Preis Leistung super! Der Service ist zuvorkommend und freundlich. Immer wieder gern.

The food here was amazing, the restaurant is cosy and the music is lovely. Our waiter Lorand was very friendly.

We stopped here with our three children on our way to Isle of Skye during our recent holiday in Scotland. The restaurant was bright and comfortable, and the staff was excellent. They had gotten my son's pizza order wrong, but quickly remedied it, admitted full responsibility, and even comped his meal - you don't see customer service like that very often anymore. The manager invited us to stop by again on our way from Skye to Drumnadrochit, so we did - the only restaurant we ate at twice durning our three weeks there. Both times everyone thoroughly enjoyed their meals (not an easy feat with three children) and the staff was extremely friendly. We highly recommend!

Traveling through Scotland, we came across this lovely place.

We have been staying in Ratagan and looking for places to eat, we came across the menu for the Cluanie Inn. My husband is a vegetarian and there were 7 meat free options on the menu, which is great. The staff were friendly and professional, the decor was lovely. I had the 'Fish and Chips', my husband had a Pizza. The fish and chips was a selection of battered seafood, and all cooked perfectly, husband really enjoyed his pizza, which was lovely and fresh. We shared the bread pudding with creme anglais and whisky sauce, it was heavenly! Highly recommend trying this place.

An oasis in a hot sunny Scottish day! Great to see the place being revamped. Provided much needed refreshments and sustenance after walking for 12 hours in the surrounding hills. Friendly staff and homely feel.

For my wife and I this was an amazing experience. From the very moment we step foot in the restaurant we were greeted by the warm and friendly Neil. He was exceptional. He was so kind and so helpful in recommending what to eat and how to arrive at our hotel in the Isle of Skye. We didn't want to leave and we were considering even returning the next day from the Isle of Skye for dinner, both due to the service but also quality of food, however it would have been an hour journey. Now about the food! Our hats off to the Indian chefs - the food was beyond exceptional - definitely try the Indian dal! It was authentic Indian food of the highest quality - 10/10. The chai made was of the highest quality as well. We thoroughly had a wonderful experience. One last comment - we had been told that the place had been renovated. It is incredibly beautiful inside - it is very homely and well presented. Overall a 10/10 experience. Thank you again Neil!

Aberto todo o dia, foi o sítio ideal para um almoço tardio (pizzas e sandwiches). Pessoal muito simpático e atencioso!

We (a mixed group of 8) called into the Claunie Inn after a day trip to Skye. We all opted for the Indian food which is on offer and can safely say (after travelling around india in my past) the food was authentic and spiced to perfection, suffice to say all of us we're very happy with both the service and the fabulous curries we got. Highly recommend the restaurant, and the hotel rooms look fantastic too after a sneaky peek in the windows. We intend on booking a room for our next trip to the highlands.

The Cluanie Inn has always been such a frustrating place as the location is fantastic however it has been many, many years since the offering came close to matching the location and the potential of what it could and should be. Thankfully this has finally changed with new owners taking over and carrying out a complete renovation.

The Cluanie Inn has always been such a frustrating place as the location is fantastic however it has been many, many years since the offering came close to matching the location and the potential of what it could be. Thankfully this has finally changed with new owners taking over and carrying out a complete renovation.

Both the restaurant, hotel and petrol station are currently closed, sign on the roadside saying it will re-open in Spring 2019 (this was up at the end of May...) but still looks like major renovation work going on so may not be open for a while.

We just dropped in unplanned, looking for a spot for lunch on our drive from Portree to Inverness, and had a delicious meal! Easy on and off from A87, and plenty of parking.

Muffin uit de magnotron dus smakeloos. Zeer vieze toiletten. Zo veel mogelijk tafels in een te kleine ruimte dus iedereen zit klem.

Stopped off at the legendary Cluanie Inn after a day on the hills. We very much enjoyed the daily special - fish and chips - and found the food to be of good standard. The barman was friendly and engaged in chat. Plenty of parking across the road and the hotel is undergoing refurbishment at present. I'd be more than happy to stop off here again.

Paragem "obrigatória" para um café e um capucino ,pois fica a meio caminho da nossa viagem entre Inverness e Portree em skye. Tem uma paisagem a volta deslumbrante, tal como toda a viagem, mas é tudo. Atendimento distante.

Menù dozzinale del genere che, alla fine, si sceglie fish & chips come male minore, servizio scarso, cameriera rude, arredo essenziale, apparecchiatura povera, pagamento anticipato al momento dell'irdine al banco, impossibile avere ricevuta. Purtroppo in zona non c'è altro!

En route to Skye I stopped for lunch at the cluanie inn drawn by its reputation for looking after travellers climbers and walkers and motorists. The first bad impression was given by the open bins in the car park which seemed to be a depository for all sorts, including what seemed to be a fluorescent tube. The immediate impression was of an establishment which was lacking management. On entering the restaurant I waited some time , perhaps 2 or 3 minutes for a member of staff to appear behind the bar. The staff member was welcoming and directed me to a table indicating the location of menus. I ordered the house burger and waited around 15 minutes to be served. The burger was one of the most disgusting ever presented. I withdrew from the centre of the burger congealed fat which had not been cooked off. The accompanying fries were soaked in cooking oil. As a man in his 50s who loves food and has traveled the world my experience at cluanie ranks as one of the worst. A betrayal of highland hospitality and a betrayal of excellent cuisine.

Food served all day but not steak and ale pie by 2pm. We should not have bothered. Stopped for lunch last week. My partner wanted steak and ale pie but it was finished so he has a very small lasagne at a cost of £12.50 and I had a veggie haggis,tatties and neeps at £11.50 plus £1.95 for whisky sauce. The lasagne arrived along with an un-ordered toasted sandwich instead of the haggis. By the time the haggis did arrive my partner had finished his lasagne. I did get an apology for the delay and was told the chef had burnt the first one. It was ok but the sauce was awful – never seen a white whisky sauce before think it was just cream with a very small nip of whisky. There are only about 10 –12 tables and in the hour we were there 3 other tables were given the wrong order. There were 3 members of staff visible. One poor guy who was doing everything –serving behind the bar, serving the food, clearing the tables. There was a lady with her hair in a bun who walked around the place doing nothing very much except directing customers to tables. There was also one other guy who cleared one table.

We had an excellent meal at the hotel. We had read bad reviews, but this what NOT our experience. The food was well cooked and nicely presented. The staff were efficient

Wir hielten am Cluanie Inn im strömenden Regen, um eine Toiletten Pause einzulegen, da es weit und breit keine andere Toiletten gibt. Wir wurden wieder rausgeschickt mit dem Vorwand „Customer only“. Wir versuchten es erneut und wollten uns etwas kaufen, damit wären wir ja Customer. Daraufhin kam nur die Aussage, dass sie erst um 11 Uhr „aufmachten“. Zu der Zeit war es genau eine Minute vor 11.

Booked in for 5 nights but only had one meal ,it was terrible. I should have left after one day but I had paid up front with my card and was not confident I would get my money back.As a Scot I was embarrassed at this excuse for our Hospitality