Based on 3 opinions finded in 1 websites

Opinions
Once again, the staff of Clouds did us proud. We (Southport Friendship group and Crosby Writers) took a combined party of 47 to our Christmas lunch, and along with other groups, they managed around 70. Food was well served and piping hot, and nothing was too much trouble for those serving. If your son or daughter was working there today, you should be very proud of them. The same goes for Paula, and those working in the back. Thank you all for making our day, special.
Fred McCann . 2022-11-30
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Students are being taught here, and normally the food is really good for what it is. Today however I had ordered an egg nog trifle which had never seen an egg, and indeed wasn’t even a trifle as there was no sign of amaretto biscuit, or any other in sight. All we got was a runny fruit jelly with whipped cream on top. When I commented to the restaurant manager we were brushed off, and not too politely. How are the students to learn that they should actually be at least preparing and serving something that bears at least a nodding acquaintance with its description? Otherwise the meal was really good but basic.
lonifan . 2021-12-15
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From the short varied luncheon menu I had Pate, then Pork Escalope with Dauphinoise potatoes, roasted swede, and brocolli and finally an assiette of three excellent desserts. All for £9.50 ! The students were attentive and the 4th floor view was of the Pennines. You have to book.
John M . 2019-10-09
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878 Opinions
Avoid - Poor customer service & restaurant experiences. Unprofessional, disorganised & disrespectful. 1st visit - Three wrong mains given at a 70th celebration as well as wrongly cooked steaks. Staff were smoking on the viewing platform. 2nd visit - No warning/ communication that restaurant was shut on our Valentine's Day booking. First Valentine's with partner so l booked well in advance, spent a fortune on taxis and took time off work to be there on time; just for us to arrive and it to be shut. Had received a confirmation text 2 days prior but on arrival found out it was shut and the restaurant hadn't had the decency to inform us it would be closed. Ridiculous...how do they expect anyone to get a booking at another restaurant for Valentine's Day at dinner time!? Unfortunately there were other couples arriving in the same predicament. Contacted them numerous times on numerous platforms and have not been contacted back. Absolutely awful way to treat customers and multiple bad experiences.
14 Opinions
Went for a family lunch and had quite average food at an above average price. I was very unhappy about being told "I really must sort the track and trace thing" when I asked if they wanted my details.
55 Opinions
Great night and fantastic food wiv some really nice drinks from the gin bar. Can’t wait till it’s time to do it all again
301 Opinions
Authentic lovely food all the time! My go to place just the best never getting anywhere better! You should open in the city centre!!!
695 Opinions
They've got a new chef and the food was cold, no onion rings with the burgers, curry was freezing. Ordered 2 all day breakfasts as well, we had eaten 3/4 of it and still not had our toast. When I asked the girl for it she went to get it, it looked like bread not toast. The manager though was very apologetic and gave us a full refund.