Cliffe Woods Cafe in Medway

One of the very best Costa Coffee shops!

There are two Costa Coffees at Hempstead Valley Shopping Centre (one inside and one outside). This is a review of the one outside as it was the first one we saw after parking the car. It it a light, airy establishment with friendly, helpful staff. There is seating both inside and outside and the tables were cleared as soon as the customers had left. The usual Costa drinks and snacks were available and our coffee was up to the usual good Costa standard.

Two of my good friends where visiting from Wiltshire and we chose the Boathouse. Just to make sure, I called them to check it was fine to have my Therapy Assistance with us and I was told this was fine and I booked a table for 3 a 2 p.m. When we arrived we were asked to sit in side booths rather than the restaurant. It was 30 minutes before our orders were taken and whilst my friends food came out correctly, my order was incorrect. Because of the time it took to actually order and receive our food, I chose not to say anything. It's clearly a very popular place to eat, but we were put in a corner, almost out of the way, which is exactly what I'd hope we'd avoid with my Therapy Assistance dog and bearing in mind my friends needed to travel back to Wiltshire, the timings were too long. The young lady who served drinks was brilliant though and she served the best gin and tonic with appropriate fruits added but ensuring beforehand I had no fruit allergies. I doubt I'd go back again, but I'm glad it's thriving given the current economic climate!

My favourite place in town , the costa I go to in gillingham kent is the best for staff and friendly people 😀

Really good, fast, efficient, friendly service - lovely food, great choice on the menu, even for a veggie and good coffee.