Cinque Ports Arms in Rother

5 definitely 5 plus. A horrible cold rainy day and we found this welcoming pub. So pleased! A happy environment and super staff. Will return it

Stopped in for a light lunch. Amiable front-of-house staff; however, the food was truly terrible and the attitude from the 'chef' even worse. 'Cod bites' consisted of tiny portions of cod drowned in batter - an insult to a lovely fish. On being asked, "How is your food" (apparently by the 'chef'), the honest answer was, "Too much batter". He didn't take it well and said that he was "Sorry to hear that you feel that way," and then took it upon himself to 'explain' that "This is how we do it here." By this, it appears that he mistook me for a foreigner due to my accent from living for some years in Africa. He is very much mistaken as I'm a Londoner by birth and have been living just up the road for nearly 10 years. He offered to give me my money back but, as I'd already picked out what fish I could find and eaten some chips, I said, "Not necessary." While I appreciated the gesture and would have left it at that, he insisted on taking me up on 'how we do things here'. So my advice to this chef is: 1) See criticism as an opportunity for improvement. 2) Feelings have nothing to do with complaints - the food was, quite simply, rubbish. 3) Customers don't like being dissed. 4) Don't try one-upmanship on customers (it doesn't work). I'll let future customers decide from the pictures if they want to pay £7.50 for a big greasy pile of batter.

Lovely friendly pub. Great staff and a good place to watch the football. Would totally recommend. Main customers seem to be locals. We met some very interesting characters.

A proper pub. A proper proper pub. Exactly what I'd expect of, and dream of, when I think of a quintessential English community pub. Great bar staff. Super efficient service. Good beer. Good food. And a whole load of character - but not the faux type found littered throughout most Rye pubs. Love this place.

An old watering hole in Rye. Right outside the train station. I could tell that they do food well by just reading the menu but unfortunately I was here in the evening so make did with a Merlot. Older people who are regular clamor the space as fire and friendly smiles light up the room. The washrooms were super clean. 10/10

Lovely pub, good quality food at very reasonable prices and very dog friendly. What more can you want.

Booked lunch for the family with our toddler. Nice friendly staff good choice of menu and really nice atmosphere. Would recommend.

Great food, great service. This is a great pub and we will use next time we are in Rye.

Making the very best of a terrible situation in Rye town. The water for the entire town was off so the lovely landlady could only offer us a limited menu based on what they could do. We gladly scoffed a ploughman's down and a free sausage for our puppy and left happy. Lots of places in Rye just closed but these guys did the absolute best they could with what they had. Lovely place and people.

What a fantastic bar crew. We were made to feel very welcome. The food was excellent apart from the hash brown which was soft not crispy but did not stop me eating them. Neat cup of tea I have had in an age. But the experience was made better by the 2 ladies serving. They laughed and joked around with the customers. If I lived here this would be my local.

My wife, daughter and I went to have a drink here today, we have been coming to Rye for years but never this pub. We walked into the garden area to sit down, we were finishing off some ice creams, (my wife had 2 bites of cake left)at the time and a man,(possibly the owner) with 2/3 dogs came from a building at the bottom of the Carpark/ garden and started shouting “NO THANK YOU”towards us! Not sure if he was talking to us or not we all looked at each other and he then shouted it again. My wife said are you taking to us or something similar, and he then said we could not stay as we were eating our own food! My wife, who has a small piece of cake left said to him even a bit of cake and he replied she was being rude? We said we were going to finish them and order a drink but he said we was not allowed. I said fine we’ll walk back out to the road and come back in again, it would have taken Less than a minute for all of us to finish the ice cream and cake, but he wanted us to leave. Saying there were signs everywhere. He was very rude and didn’t even listen to our explanation. He did this in front of other customers who were sat in the garden area too, if this is how he wants to treat his customers, (if he is the owner) then maybe he should get some signs up saying a please and thank you cost you nothing extra.! We did not stay and went elsewhere and will not be going back ever!

Very nice pub, staff very friendly well done guys

Great very friendly pub food was lovely

Visited with friends with allergies. Unfortunately the menu was not accurate and we were served food we were told was safe when it was not (one of our friends is celiac and we double checked the food was gluten free which the menu stated was so and the staff confirmed) . When we double checked we were told it was an error but the staff were defensive. When I explained one of our other friends has a fatal nut allergy and we wanted assurance she was safe, the land lady asked "has she got her epipen though?" I was too shocked to respond properly. Staff then came out to our table and gave us a ten pound note asking us not to leave a bad review. The mind boggles. My friend went to the toilet before leaving and on the way to the bathroom she overhead the landlords and staff slagging us all off. As if we were terrible customers for asking them to not kill us. Overall an awful experience and we couldn't tell whether the landlords and staff truly didn't care or if they were too stupid to realise how dangerous and illegal it is to mislabel and serve food that's could harm if not kill someone.

We always make sure we go to this pub when we are on holiday in the area. We had homemade lasagna 1 with chips and the other with garlic bread and a kids burger in a bun with chips our son. Our 4 year old son couldn't eat all of his burger and chips, so they put it in a takeaway box for us to take home, they also gave him a free apple juice and some sweets. Staff a very friendly and pleasant. Fully recommend.

We always make sure we go to this pub when we are on holiday in the area. We had homemade lasagna 1 with chips and the other with garlic bread and a kids burger in a bun with chips our son. Our 4 year old son couldn't eat all of his burger and chips, so they put it in a takeaway box for us to take home, they also gave him a free apple juice and some sweets. Staff a very friendly and pleasant. Fully recommend.

We were extremely disappointed with our Sunday roast today. For £13 per serving, the quality and portion size was awful. I ordered a beef roast and it arrived on a desert plate about 8 inches in diameter, not even a child size portion! There were 3 tiny slices of beef, 3 tiny spuds about an inch square 3 sprouts, a few carrots and a desert spoon of peas! I requested horseradish sauce and was told they didn't have any! I rejected the meal and In fairness, when I complained and asked for a refund, they agreed with no argument.

Great place .. made to feel so welcome by staff and locals …, had such a great experience we went back the following day for Sunday roast .,, thanks to all the staff for making our weekend great … Arthur n Dave

What a great welcome… we met all the staff and they were great … went in just for breakfast and stayed all day then returned the following day for a roast dinner … could not fault it .. friendly , great atmosphere, great banter , great food .. and spotlessly clean … thanks and see you soon Arthur n Dave ..

Probably one of the most welcoming and friendly pubs I’ve been to for a long while. We had 3 adults, 3 children and a baby eating here. The children had the kids breakfast and the fish fingers and chips. I had the homemade lasagne (generous potions of garlic bread!) and the other two adults had the full English. Clean plates all round! They’ve got a high chair for little ones and while there’s no baby change, if you ask behind the bar, they’ve got a changing mat you can use. Good, solid food, and lovely staff. A really decent experience and meal.

Fantastic place so welcoming dog friendly aswell and staff all great, will definitely tell people to come, homemade food aswell, just a all round old style family pub.

Cracking little pub to watch football, the horse racing and rugby.

good food ,beer and friendly atmosphere

I was visiting Rye for the weekend with 10 of my family. We were looking for somewhere to watch the rugby, so I rang in advance. I spoke to the landlord who couldn’t have been more helpful and kind. Despite not taking bookings he promised us he would make sure there was an area for us all to watch it. He was true to his word. He made sure we had plenty of seating, food and treats for the children. We felt very valued and spoilt. Thank you so much for a lovely afternoon.

excellent home made sunday roast ,with lovely friendly happy staff and a log fire to go with it ,breakfast from 10.00 and lovely desserts

Had a fantastic Sunday Roast. Really friendly and lovely atmosphere 🤩 we will be back 👍

Jeremy and Ruth are the best.publicans in Rye.

Had a lovely Sunday roast of beef, Yorkshire pudding, stuffing, roast potatoes, broccoli, cabbage, carrot, cauliflower cheese, mashed swede, parsnips, peas and sprouts. Friendly staff, great service, clean and tidy pub and smart and clean toilets...

Delicious Sunday roast with a generous portion of fresh vegetables. Friendly staff and the food is reasonably priced

My partner and I came in for lunch, only we had came in too late for a full English :( the lovely staff said that they were happy to still make this for us! They also ensured that the fire was kept burning to keep us warm!! I can’t stress enough how welcoming this pub family were. I would highly recommend too all!

Fantastic place to start a day off in Rye. Fantastic all day breakfasts for the 4 of us with bacon cooked my preferred “non crispy”way (not to everyone’s taste I know!!) We were accompanied by Eddie the cocker spaniel who got even more special treatment than we did with Ooh’s and Aah’s on arrival and a doggy treat before leaving. Ed was the star of the show. If you like a “Good old English pub”, then visit here. All management & staff will make you feel very welcome. Go for it!, Thank you all.

What beautiful 🥰 friendly welcome from all the staff and management, a typical pub full of different characters and customers, exactly what we were looking for in pub! Well done 👍 we will be back.

Really lovely pub ,staff and locals friendly and accommodating, definitely worth a visit

Popped in with family. Welcoming staff and friendly locals... and a non-Neame guest beer on the hand pump, How rare is taht?

Watched the football, drinks prices were good!

I had a beer in here yesterday. It's within eyesight of Rye station and various bus stops. It's a Shep's house. Very nice beer looove warm fire in the harth... Would go back.

I was here on Saturday afternoon with my family of 5 adults and our 2 year old niece and there couldn't have been a more amenable place! An area is set out more like a cafe and there was a highchair and a carrot (which really pleased our spaniel!). Four lots of fish & hips were all excellent, as was the children's All Day Breakfast! Great beer and, for me, great coffee! The staff are very friendly, understanding, and attentive. If you prefer, there's a fabulous real fire in the bar area and the whole place is warm with character and joy!

Not open when advertised but clearly people in there, perhaps if there had been a notice on the door explaining why it was locked it would have helped. As a tourist we found an excellent micropub called the Waterworks

Great Staff! Food is really good and reasonably priced . Beer great too go here a lot with my partner for lunch and all the staff so accommodating!

Discovered this lovely pub today. I have just been served the best pint of Courage Directors that I have had in 20+ years.

Staff were friendly, welcoming & knowledgeable. The specials menu had some great options & ingredients locally sourced where possible. Excellent food and good atmosphere. A proper pub. Recommended

Popped in for a drink whilst waiting for the bus and ended up returning later in the week. Lovely bar team and great decor. Would highly recommend if you need to hang around for a train/bus.

Had a meal with my girlfriend and 3 kids, aged 3, 4 and 5. I tried my burger, the meat was burnt and dry so I asked my girlfriend to take it back and let them know I just wanted a burger that wasn’t burnt. She then came back to tell me we had been kicked out. I was shocked. The owner said we hadn’t been happy with anything since we came in and called us ‘scum’(which is a lie as we hadn’t mentioned or complained about anything at all). He kicked us out, not letting the children finish their food and gave us a full refund… We did not want a full refund as everything else was as we expected and we were going to stay longer, let the children finish and order more things as we had an hour wait for our train. I have never in my life been kicked out of a restaurant, especially with our kids. Owner was obviously having a bad day and took it out on us.

Nice little pub adjacent to a large car park

Lovely pub, fantastic staff, delicious food, great atmosphere! A warm welcome, will be back again 😊

This pub has a great garden...friendly bar staff and a decent selection of beers. We were hungry so decided to eat. We had quiche and new pots...quiche and chips of which the pub replaced on request from new pots...and a cod, chips and peas. I wouldn't say the pub is renowned for it's cuisine as there are other establishments in the area with far better food...and just as well because the quiches were microwaved as to become rubbery...frozen oven chips and frozen...(from a cardboard box) not fresh cod. We'd come back again for the beer and garden.... but not for food.

Called in for a drink whilst waiting for a train and sheltering with our dogs from the extreme heat of the day. The staff were very friendly and were happy for us to bring in our dogs. The kitchen is closed on Wednesdays so cant comment on the food.

Great pub and staff. Watched the rugby at the pub while taking a break in the town. Great pint of Directors and great landlord who brought sandwiches and sausage rolls around the tables at half time.

Brilliant Pub Brilliant Staff so friendly definitely recommend

Text: We visited one evening whilst exploring Rye and were so pleased we did. There was a warm welcome from the landlord and the customers were friendly. We visited again the next day for a home cooked Sunday lunch in front of a log fire. A good example of the great British pub and a good place for traveller's to rest.

Food is Great and always made welcome. Highly Recommended

Went for lunch today, have been before and really like the pub, like a local used to be. Sadly very few left in our neck of the woods. Food always good, but today hubby's fish pie one of best he's ever had, and we are...

A last minute booking after a cold walk on the beach with the dogs, lovely staff and excellent food. The best fire going and such a dog friendly pub owners are lovely. Great private parking too.

We visited cambersands for the day and everything around there was shut so headed into Rye and stumbled across this place. We were so happy we went in as Jeremy, the owner was so welcoming and kind to our children and us. Our kids are...

Excellent pub, great food, such welcoming owners and the best dog friendly pub I have ever been to. Can’t wait to visit again

very good service the place is very cozy and the food is excellent

We had a fabulous Sunday lunch here today! We were made to feel so welcome and the food was all delicious! The children were all thrilled to be given some sweets for their good eating too!

Just enjoyed an excellent Sunday lunch with the family. Tasty food at a very reasonable price, served by the friendliest of staff. Very kind especially to our three young grandchildren. Look forward to coming back on out next holiday in Rye.

Had a lovely time at this pub, we were so well looked after by all the staff and had a lovely meal including a superb Sunday roast. We will definitely be visiting again when we're next in the area!

We (20+) attended tge Cinque Ports pub yesterday 28th December. Both Ruth and Jeremy were absolutely fantastic in aspects of our visit. From when we booked this occasion the communication and enthusiasm from tge owners has been first class. The buffet spread and quality was...

My wife and I popped in for a Sunday lunch after arriving by rail with an hour to kill before we could check into our hotel. The Cinque Ports is conveniently located, a very short walk from the station. After an initial double take from...

Highly recommended. Popped into here after being very disappointed at anothers menu just wanted a little snack before work. I ordered a hot pot and chips. The reason i ordered the chips as the hotpot was only £5.50. Wow it was enormous, pipping hot and...

Friendly landlord very welcoming tidy little pub ,open fire cracking on a cold night

Staff very friendly but, the food was poor had a burger which had just the bun, no salad inside so just a bun with 2burgers even those were not very nice

I don't often leave reviews. I just don't. This time I felt compelled to. I came from a hiking trip from battle to rye and got to Rye tired and famished. I stopped here and felt really welcomed. The food (English breakfast) was amazing (see...

The staff & owner & reg customers very friendly & very welcoming. We missed the last bus back to our holiday park & struggled to get a cab. They managed to get us one. They even let us come back & watch West Ham. A big thank you a grateful Chris & Dawn

Popped in for a couple of beers on the way back to the apartment and the landlord was very friendly and welcoming. Noticed that they served breakfast and we were back at 10am on Sunday for a fantastic full english. Everything you would expect for...

Quaint little pub that offers very traditional home cooked foods, went here for a Sunday carvery, nice size portions, reasonably priced and very tasty... Great friendly staff too

A faultless visit to this lovely pub, friendly staff, yummy food, fast service and a great price too, our second visit here and will most definitely be returning on our next trip to Rye!

Not too much to say about this friendly community pub other than that it's a solid option for unadventurous beer drinkers, just a 2 minute walk from Rye station. Some cask ales, several lagers on offer, traditional pub grub, and a two-bench outside seating are...

Not too much to say about this friendly community pub other than that it's a solid option for unadventurous beer drinkers, just a 2 minute walk from Rye station. Some cask ales, several lagers on offer, traditional pub grub, and a two-bench outside seating are to the front/side. Friendly staff, this is a place to linger over a number of pints. Prices are as expected in the area (the popular model medieval of Rye). Named "Cinque Ports" after the street it's on, which in turn alludes to Rye's former historical significance as one of the "five important ports" in the area. Craft beer drinkers should opt for the nearby "Waterworks" micro pub instead.

Went to watch the football today, busy pub and lovely atmosphere! Always bump into a couple of locals and Colin and Tasha were great as normal!

Nice pub. Very kind man...torino Genoa match

Good pub,serves hurlimans lager,always a bonus.

Very warm welcome. The waitress that served us was wonderful forgot her name though

Lovely home cooked food and good selection of real ales

Good food. Friendly atmosphere.

Fab little friendly pub. Smilie staff and locals. Didnt eat so coukdnt give 5 stars. But be back for sure

Popped in for lunch on a visit to Rye, met by 2 cheerful ladies behind the bar. Ordered food and lunch, a hot pot from the specials board and a scampi and chips basket. My wife devoured her hotpot and said it was one of...

Staff very friendly and helpful

A local pub just outside Rye railway station. Friendly staff. They serve the usual variety of beer and ales and they also have a small food menu.

Lovely proper traditional pub, staff very friendly. Food good quality & generous portions. Comfortable attractive outside seating area.

Struggling to find a lunchtime venue whilst in Rye recently for a day trip, we stumbled across this corner pub, which had one remaining 'sitting area' . Quite friendly staff; both indoor & outdoor seating available. Although advised there could be a bit of a...

Lovely little pub in a wonderful town

very welcoming pub, friendly staff, will defo be returning.

A great English pub, unpretentious and welcoming. Great fish and chips and loved the liver and bacon. Would come again!

A good pub that fits the bill really well, an enjoyable experience. A very welcoming place. The atmosphere was welcoming and the place was busy with a happy buzz. I certainly found the place to uphold the traditions of the pub and the most important point, the ale was delicious.

Really nice welcome. Very friendly and helpful. It was pur first stop in Rye and would stop there again

Great pub with great beers and ciders

Great pub, good food.thanks everyone.

Great place for a pint...or five !!! Xx

Nice staff and good place to stop for a drink after walking round Rye.

Great place and friendly people loads of outside space for all the family and friends also dog friendly

Superb fish and chips from a nice family run pub.

After 3 hours driving we stopped in Rye - all 15 of us looking for breakfast. We came across this lovely place and we were not disappointed. The staff were all lovely and so helpful . The food arrived quickly and was really good value...

Surprisingly spacious pub next to rail and bus stations

Love this place nothing but gooood vibes and great people,

Nice family run pub. Plenty of room

Good beer, very accommodating and pleasant staff, great atmosphere, plenty of outdoor seating and space, very convenient to the Rye weekly market, train station, buses, etc. Fine combination of old school [e.g. affable 'regulars'] and modern [excellent food, including breakfast]. Very comfortable premises. The Cinque Ports is a good go-to 'local' for pub-loving visitors and clearly loved by Ryers. A fine, solid, proper English pub. Rule Britannia!

Great little pub and very welcoming. Nice selection of drinks and always clean