Based on 729 opinions finded in 2 websites
Based on 729 opinions finded in 2 websites
Opinions
dreadfull. stale buns incorrect order chewy chicken burger old salad in yhe burgers. never ordering here again.
Mit P . 2023-12-21
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As always food really lovely, hot, good size portions snd polite delivery driver. Thank you chubby’s
Baldwin01 . 2023-06-11
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Best chicken kebab I've had in a long time. It was delicious. Big, chunky, juicy, tender & very well cooked, fresh chicken. iit came with a really good portion of tendrr white rice & really fresh & crisp salad. Red cabbage, onion, pickled chilli & I had chilli sauce. AMAZEBALLS! 😋
jessica . 2023-05-17
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Very good although Donor meat cold compared to usual
Emma . 2023-05-14
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Happy overall, would be better if a guailty ketchup was used but other than that all good.
Damien . 2023-05-13
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Always great and always very fast delivery
Katie . 2023-05-05
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Not very happy with this order charging me £18.10 for a kids portion is not right I know prices have gone up don't mean you have to reduce the portions to double your profits
jamie . 2023-04-06
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Donna lamb kebabs were quite tasty but only lukewarm. Salad was crisp and fresh.
Beverley . 2023-04-01
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My pizza was warm and the cheesy chips hardly had any cheese and were cold.
Daniel . 2023-03-23
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I fault the delivery, she began by giving me the wrong meal and asking me if I was paying by card
Joyce . 2023-03-21
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First time i used Chubby's and must say I was happy with what I received, Fresh crunchy salad and the meat was hot and juicy, not dried out bits of overheated meat. well done.
Mark . 2023-03-04
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Food was hot and tasty, would definitely recommend.
Beverley . 2023-02-15
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Food was great and really good value for money. I ordered a large kofte and cannot fault the quality and quantity. I would definitely recommend ordering from here and I will definitely use Chubbys again.
Sharon . 2023-02-04
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Food was cold, small portions when it was supposed to be large. Not worth the money
Shelley . 2023-01-23
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Delivered earlier than expect. Delivery guy was very polite. Good food which remained hot. Very good experience.
Carol . 2023-01-21
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Decent, well priced, tasty food.
Andreas . 2023-01-20
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Unfortunately by the time my order got here it was stone cold but the driver got lost.
Beckie . 2023-01-15
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Food tasted delicious, cooked perfectly. Even followed notes on the order which most places completely ignored. Most impressed by their customer service. They forgot the bottle of coke but went out of their way to go to a shop and buy me one and deliver it. Very nice people.
Luci . 2023-01-14
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Food was horrible chips weren’t cooked properly and the chicken was so dry
cameron . 2023-01-14
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It took an 1 hour 25 mins to arrive and it tasted like absolute rubbish from 1 bite..burger bun Tasted stale and wasn’t even toasted Chips was stone cold! Had to throw it all away Massively gone down hill
amy . 2022-12-21
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We have ordered from Chubbys several times. Their burgers and kebabs are really great and a large chips really means that! The mix deal this time came with a tonne of doner meat as well as chicken and lamb pieces and kofte. Just loads in the box. Always deliver on time too.
Catherine . 2022-12-15
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pre ordered food to be delivered at 13.00 had to phone restaurant twice to find out where food is was told 1st time waiting for delivery driver 2nd time should be 5 minutes, Online tracking saying food delivered but has not been, called restaurant again to let them know no food delivered restaurant still saying it will be 5 mins, very poor service, food finally arrived 13.30 and was cold
shirley . 2022-12-09
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Food was cold. greasy had a funny taste like meat was off. Had to throw away & order something else
Amber . 2022-12-03
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*DO NOT ORDER FROM HERE* The delivery driver was very aggressive and tried to start a physical fight. The last time we ordered from Chubbys the food was terrible, pitta was so soggy the kebab literally fell apart. The meat was rubbery and the chips were rock hard. After we called and spoke with a member of staff they were very apologetic and said please order again and next time we will supply a discount. The discount ended up being a free portion of chips. My family and I decided to give them another go. Placing the order over the phone was very difficult which was an immediate red flag. Then the food arrived by a delivery driver who was clearly agitated upon arrival. Due to what had happened previously my partner checked the food which I think anyone would have done, but this only angered the driver. He said "why are you checking the food while I just stand here" after I explained what had happened the last time he went on to say "I've worked for this company for 8 years and never had anyone check the food" in a very aggressive manner. He also clearly didn't believe we had ordered before becuase he said "you're a new customer who has never ordered before so how do you know what you're checking" and proceeded to show me the receipt where it said "New Customer". Even if we had been a new customer you would have thought they would had wanted to make the best first impression and not get angry and aggressive. That is not how you get repeat business. Once the food had been checked, which only really took a minute or two I asked for the receipt which the driver would not give me as he needs this to claim his money back at the end of the night, so I took a photo on my phone which just increased his aggression to the point I had to ask him to leave my property. He continued to get more aggressive and rude as he walked to the road, then proceeded to ask me to join him (using different words of course) which was a direct threat of violence. It got to the point where I had to tell him that if he didn't leave I would have to call the police, then I closed the door and called chubbys to report to them what a member of their staff had done. The individual I spoke to at chubbys apologised, agreed that we were right to check our food, even saying "I would have done the same thing and have checked my own food deliveries a number of times". I was told that they would speak with the driver and ask for a direct apology to be made. I do not expect to hear back from them due to the below. The ordeal was so bad that I filed a report with the police and called back the individual at Chubbys to advise that this had been done and why. This was not met with a good response, but I felt it was the right thing to do just to be on the safe side. Never have I ever been threatened by somewhere I am a customer of. The service was so appalling that my family and I will never order from Chubbys again. Yet another lost customer from what I have read from previous reviews. If you're reading this DO NOT place your order. Go somewhere else as it's just not worth the risk of abuse or potential violence for very average food at best!
Silvana A . 2022-12-02
MORE AT TripAdvisor
*DO NOT ORDER FROM HERE* The delivery driver was very aggressive and tried to start a physical fight.
Silvana . 2022-12-02
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Great service and lovely food as always- will definitely be ordering again. Thank you!
Ben . 2022-11-29
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Everything I ordered was perfect
jamie . 2022-11-26
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Top quality as always. Never disappointed. Good portion size… always fresh and and meat always great quality. Very generous… But … if we would like to order extra chilli peppers …. Can we please have some 😋😋😋
agnieszka . 2022-10-29
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I normally collect my meals from Chubby’s as most delivery drivers cannot find me. The lovely weather prompted me to try just eat! Ok 10 minutes more than me phoning and collecting and about £1 more. Bargain! The same great food from my favourite kebab house and I can keep watching the match priceless!
Joe . 2022-10-23
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Very small portion and chips were over cooked or may cooked again.. Over all its waste of money spending there. You can have a decent one for the same price some where else. I will never order again..
Thenuka . 2022-10-20
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First time trying their beef burger, it was juicy ,tasty & messy exactly what I fancied! The Mr enjoyed his combination kebab as always
Georgina . 2022-10-07
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Charging me £1.99 for a redbull can and they send me a £1.35 can marked up with the rrp
Aaron . 2022-10-01
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Part of my order (fish) I felt was inedible. The batter was thick and on the verge of being burnt and the fish was watery and looked quite dark and really unapetising. I threw the fish away and just ate the chips.
Diane . 2022-09-29
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Very quick delivery and good quality food.
Aidan . 2022-09-17
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Put wrong sauce on could not eat it had to put it I the bin
Martyn . 2022-09-08
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I have used this establishment for many years and have always received fantastic service, the staff are really lovely and so very polite
Mrs . 2022-07-27
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Hot fresh food the best koft iv ever tasted. Yumm
Sharon . 2022-07-19
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Didn’t let me know the order had left
Chloe . 2022-07-05
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The large donner wrap was unbelievably greasy. It was soaked in a dark rust coloured oil which just did not stop dripping out. All I could really taste was the oil and ended up just putting it in the bin. Sorry I won't be ordering again.
Luke . 2022-06-26
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Chubbys Pizza is great value for money. Never had a bad pizza. Would recommend to anyone.
Adrian . 2022-06-22
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Great food as always and great service - will definitely get again!
Ben . 2022-06-14
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My food is freezing and I am a can of drink missing
Terry . 2022-06-01
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Kebabs were great Fish was horrible and burnt and dry
Ms . 2022-05-25
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You didn’t deliver me any chilli peppers
Chris . 2022-05-19
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Great food and a sensible price. Never had bad food from these guys.
Adrian . 2022-05-06
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Lovely kebab and burger Staff are really nice
Matt . 2022-03-16
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Food was greasy. Lamb shish was very fatty
Lorraine . 2022-02-26
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Food was excellent, ordered wraps for a change and the large ones were huge , so much so the kids are finishing theirs in 2 sittings lol !
JIM . 2022-02-19
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Great food. Hot tasty and on time
shoaib . 2022-02-13
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Not enough sauce, food came cold and delivery took long
Ebou . 2022-02-05
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You def don't get what you have paid for. A large kebab wrap was nearly a tenner and more or less stuffed with some much lettuce that little room for any meat. Cheesy chips had the smallest amount of cheese on them that there was literally no point. Chubbys used to be generous and worth the money but something has changed.
Sam . 2021-12-26
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Very good food! Arrived earlier than expected and they also paid attention and delivered according to our special requests. Well done.
Silvana . 2021-11-11
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Prices gone up still serving rock hard chips
jamie . 2021-10-26
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Arrived hot and it was delicious 👍🏻
Ronnie . 2021-10-24
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Very generous with shish and the chips. Really tasty food. 😀
Catherine . 2021-10-16
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Food was left unattended when delivered, i asked the driver to phone me but he did not contact me. I phoned the restaurant and was told it had been dropped off 30 minutes previously and all the food was cold when i went to eat
sean . 2021-10-12
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Delivery time toke well over a estimate time when I rung the restaurant I was told my food with be with me this evening! After receiving a call from delivery driver who was at wrong address so we waited for food to leave restaurant for over hour then went to wrong place disaster from start to finish
Rebecca . 2021-10-03
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The food has turned up late, cold and slopped together. Genuinely dissapointed with this today as usually are good. Will not be ordering here again
Gareth . 2021-10-02
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Lovely food, but the pizza order was wrong (we ordered a stuffed crust Annie’s Choice, and received a standard bbq margarita!) a bit disappointing, but the food was still nice
Eve . 2021-09-16
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Very good hot food delivered in good time
clare . 2021-07-12
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The kebabs were OK but the chubby double pepperoni was the worst thing that any of us had ever tasted
Robbie . 2021-06-30
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Cold Asked for diet regular coke was send salad bitter tasteless will never buy again what waste of money
Faisal . 2021-05-18
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Lovely food, perfect temperature and good portion size 👍🏻
Ben . 2021-05-12
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Wraps are getting smaller price is the same
jamie . 2021-05-05
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Lots of lovely piping hot food, really good chips, crisp not soggy, cheerful delivery driver. Thumbs up for Chubbys
June . 2021-04-26
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As fab as last time. Thank you 😀
cathy . 2021-04-13
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Absolutely brilliant. Food was nice and hot with big portions. Delivery driver was so polite and friendly. Will definitely make this place a regular.
Alex . 2021-04-12
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Great service, friendly delivery! :)
Heidi . 2021-04-09
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Excellent service Had combination wrap, shush and doner it was perfect
Matt . 2021-04-05
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Great service once again! Great food too!
Emma . 2021-04-05
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Love chubby’s always on point 👍
Stephen . 2021-04-01
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Food was fresh and properly cooked. Garlic mushrooms were restaurant quality, crisp and lovely. Lamb shish was really great too. Thanks so much
cathy . 2021-03-31
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Good food, delivered with care good bunch that’s why I use them every weekend.
Darren . 2021-03-27
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Absolutely gorgeous and had a little joke with the delivery guy.lovely!
Lou . 2021-03-21
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Always lovely food and always read the notes for our requests
clare . 2021-03-14
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Good friendly service, order from them every week.
Darren . 2021-03-05
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Always have an amazing experience with these guys and delivery was on time. Great tasty food
Georgia . 2021-03-04
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I accidentally made a mistake and ordered twice online, and the restaurant rang to let me know I'd made a mistake and to stop me being charged twice, which was a nice thing to do. The food was delicious, great portion size and delivered on time. I couldn't be happier.
Peter . 2021-02-28
MORE AT Just Eat
We often order from here for huge portions (never finish them), great delivery and delicious wraps, kebabs and burgers. The salads are fab and the Chubby's special burger certainly does not belie its name! Fun kids' menu too!
Farah . 2021-02-27
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Good quality food, always and on time. Would highly recommend
Isaac . 2021-02-16
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Food arrived later than expected, bag had split, food was cold and chips were soggy, not the best. We obviously weren’t first on the delivery route., not very impressed.
Carol-Anne . 2021-02-13
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Always great food, quality meats and fresh salads.
Becky . 2021-02-11
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Order from here all the time. The staff are very friendly and the food is always lovely! The order has only ever been late once which cannot always be helped and staff were very apologetic. Always very impressed with the quality of food and service!
Haydn . 2021-02-10
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We have been ordering food from here for years and have always enjoyed it, lovely service and prompt delivery, nice driver's. We have only tried the Kababs but absolutely no complaints, the salad is good and the meat tender. I once messed up my order online and they where very helpful changing it when I called, and it was a busy Saturday!
Iluska B . 2021-02-04
MORE AT TripAdvisor
I ordered fish and chips the postion size was great but the taste of the food was dry and horrible i couldn't eat it. Looked and tasted like frozen fish like you get from the supermarket
Laura . 2021-02-03
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Really tatsty and hot; plenty of food for everyone too.
Lesley . 2021-01-16
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Good portions and food was hot still. Would buy again
Stacey . 2021-01-09
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Yet again Chubbys let themselves down! Burnt garlic bread, cold burgers and over 20 minutes late! Useless...
jason . 2020-12-24
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Excellent food delivered on time ( early actually ) Will definitely use again.
Bridget . 2020-12-23
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The order came on time but it was freezing cold
Keeley . 2020-12-13
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Just ordered dinner from this place & wish I’d been a vegan or a veggie or just anti takeaway.The so called burger was like rubber,the chicken wings tasted like they were 2 years out of date,the chicken wrap was unexplainable & the salad,of no sorry all came without any basic salad or anything.Don’t normally write reviews but I’m stunned at the garbage I’ve attempted to chew on🤢🤢🤢 Thought Jeremy BEADLE was gonna make an appearance & say ‘Game for a laugh’🤮🤮🤮🤮
mephampaul . 2020-12-09
MORE AT TripAdvisor
Food was late, food was cold and staff kept lying saying the food is on its way but it took over and hour to get delivered and I live 20mins away from the shop. Normally the service is good and food is good.
Elizabeth . 2020-12-02
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Was out for delivery early. Arrived cold and ending up throwing most away. Am normally a regular but will think twice about ordering next time.
Joe . 2020-11-29
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Missing the chilli sauce from the kebab
Kieran . 2020-11-14
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Great tasting food and quick delivery
Dave . 2020-11-03
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2nd time now from here foods been excellent both times good portion sizes for the money and no issues with delivery
JIM . 2020-10-24
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Great delivery! Arrived earlier than expected which was appreciated and the food was hot! Great service thank you!
Emma . 2020-10-22
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Lovely tasting food, well presented, we will order from here again A*
Dave . 2020-10-10
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How should I know which pizza is which??? I ordered 3 pizza 2 for my guests and 1 for myself. I ended up no eating any because I gave all to them! I felt super embarrassed. All looked the same. I am sorry but I don't think it is worth £27! What a waste of money.
Nella . 2020-10-05
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First time kebabs were a bit of a disappointment, (normally good), chicken on the shish was burnt and tough as was chicken in the mixed
FRANK . 2020-09-30
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841 Opinions
Excellent place to visit Such a comfortable and friendly environment Staff working extremely hard and are very helpful The manager is definitely a hard worker and knows how to keep a safe and comfortable environment for everyone to enjoy Beer garden is beautiful especially at night watching the sun set Loads of tvs so you always catch all the live sport action Nice offers on food and drinks such as their Tuesday real ale offer for £2.95 Beer and a burger from £9.99 The dart board is such a brilliant touch as something fun to do with friends and makes the night even more enjoyable. Looking forward to what they offer for Christmas as I’ve seen they have loads of exciting events on via their facebook page. 1000% will be back soon Definitely the safest pub in Sutton
5025 Opinions
Lots of help from the staff in the Aquarium area. Very good choice of fish and plants. I often visit the cafe here as by paying £15 per year you get 2 coffees per month free. Such a bargain and a nice chance to relax while mooching round the centre. I do think you offer very good value with your clubcard BUT...... Updated 2nd Nov 2024 Very disappointed with your 20% off EVERYTHING offer Dobbies! All signs displayed the store are very misleading. Many people complaining of this, but I took the time to write this review and feedback to your managers in the hope to make it more transparent next year. Trouble is loads of people grumble... But few actually feed back to stores. See all the photos. See the email sent out which says there is 20% off selected Xmas food, but ONLY at your tills and nowhere else in the store this is contradicted and the full terms and conditions are displayed. Huge banners just before the food and seasonal food area. Big posters everywhere, huge signs at the entrance. Tiny terms and conditions at the tills, which when busy people will miss. Out off ALL the seasonal items I asked to be checked NONE were eligible. I was told at the till NO FOOD has the discount. That's not what your terms in the email say. You should be clearer with this. Just come back from an afternoon tea for a friend's birthday. Tracey looked after us extremely well and catered for vegetarians and meat eaters. Also allowed us to bring extra guests who just wanted lunch or coffee and cake. So thoughtful, so helpful. Made it a great experience. September 2024 Food was really lovely today.
537 Opinions
Really nice pub very deceiving from the front, really nice inside to have a drink and relax and the garden is nice as well, plays football and stuff so always a good thing. The beer is smooth clean and goes down nice if in area have a visit well worth it