Chozen Noodle in Test Valley

We've ordered from here several times, it's just fast food. Today we ordered and they sent the wrong drink and the wrong size ice cream. We phoned up asking them to correct it or do a refund, they refused a refund and said we'd have to wait for several hours as they didn't have any delivery drivers available, even though they were able to send out the original items fine. After waiting until 5:45 (we were told 5) we phoned back up and asked when they would deliver the items, they were shitty and said because it was free (used points we earned from previous items) that we should basically be grateful for what we did actually receive. After a bit of complaining they finally agreed to send the correct items. They turned up and asked for the original drink back, we'd opened it and they never said that they'd need it back. I explained this to him and he walked off in a huff. At no point did they apologise.

Worst Chinese I have had, really not good!

Always great 👍🏼 we've ordered here a few times now and the food has always been quick to come out and tastes great. Highly recommend.

Rewriting last post. So ordered today. Zinger double downer burger, boneless meal and popcorn chicken. All family enjoyed food. The zinger burger was amazing. Crispy with the right flavors of spice and the cheese. Nice and tender. Coating was good and not soggy. The food has improved from the last time (no were near as salty). Wings where great but never had a problem before. I am glad to say has improved. App did have an issue with ordering online but tech things happen. Nice one Andover KFC. Your going the right way.

We had our food delivered by Hannah. She delivered it in great time considering there was so much traffic around our area. Well done Hannah