Chopstix Noodle Bar in South Cambridgeshire

Andrew was very helpfull, we had a great time eating at chopstix xtra today. top notch

Good food and good service, will be back for more !!!

The food was delicious and the service friendly, informative and so much better than last time.

Alex was very kind and helpful. Food was piping hot and so fresh and delicious! Definitely recommend.

Has a horrific bout of food poisoning after eating here on Friday evening

Amazing experience today at chopstix by yamuna lip smacking taste of food 🥘 thank you for explaining me app for free springs rolls highly recommend for amazing food 😌😇

Really friendly and helpful staff and good veggie options

22 Aug 2024 at 5-6 pm I'm always big fan of chopstix food. Even want those service stations just for the chopstix. But today's experience was awful 😖! One staff there, who served us he was very rude (big European man). He just literally ruined my day by his behaviours! He wasn't interested to surving or listening what customer want.There was 3 staff and only 2 customer (my self and my husband). He should learn how to talk with customer, how to surve customer politely and most important need to train good customer service! Because not all the people are mentally strong. Some are really sensitive like me! Who can easily broke by people misbehave..💔

Food is reasonably OK but I'd expect service with a smile, especially when spending almost £40.

Firstly this was my first time at this location. The food was delicious but the service was awful. The server was not listening to me and I was given the toppings I did not ask for.

We have eaten here many times before staff always friendly and the food is always good keep up the good work 👍

Super fast and friendly service. Highly recommend

We arrived at 12:30, Saturday lunchtime in summer, so a high-turnover period. First the good: the staff were friendly, fast, efficient and accurate. Mini spring rolls were crispy and tasty. Now the not-so-good: noodles were claggy and tasted like they'd been there for ages. That's strange, because we could see more being fried, and they were being used quickly, as we're the other main meal items. Sweet and sour chicken bites: the meat was tender, but the batter was soggy enough to be slimy and unpleasant. Sauce was pretty standard, but I'd prefer more sour. Salt and pepper cauli bites: tasty, but the batter was oily and more floppy than crisp. I suspect they were fried at too low a temperature.

Well, what a delightful surprise. The food here looked lovely and fresh, but I was sceptical of service station food. Prices were a little expensive for me,but, again, being at a service's this is to be expected. I was served by a lady called Andrea who was very friendly and knowledgeable, even made me smile as she offered other items to add on ( love it that people try - we do expect it!). I ended up having a two topping box with Noodles and Salt and Pepper Chicken/BBQ Chicken. The portion size was enough for me when I added on spring rolls and a drink. It tasted great and was hot. I would definitely recommend giving this a go, they had rice too and lots of different toppings to try next time I'm passing this way. Thank you for a great lunch experience.

Fantastic Food and Great Service, will deffinately be visiting here again.

Pretty good first experience in chopstix, got a medium box meal deal with rice bbq chicken and spicy potatoes, wasn’t too spicy though which is good for me because I’m terrible for not being able to handle it if it’s too spicy, everything tastes nice and was super quick to be served 👌🏼

Super helpful staff and food was great for the price!! Definitely coming back :)

Friendly and helpful staff, delicious food! Portion sizes were fair for the price I paid as well. Will definitely visit again!!

Brilliant staff, very friendly and helpful, great food.

Food was good, and reasonable price and staff all friendly with smiles

Lovely staff who served us today. Always friendly and patient specially as the children order for themselves. Food is always tasty and hot. Thank you so much

Staff were very nice and very helpful with my orders good place to eat while taking a stop on our journey

Fantastic customer service and great food. Was well worth the wait for more veggie food to be cooked.

Excellent food and great service this evening 👍🏼

One of the best experience in the services after a long drive. The staff were so nice and served food with a good smile. The lovely lady and the gentleman who served us were very kind and had such a pleasant manner. The whole team that were at the store today were warm and we really appreciated their kindness. Meant a lot to us after our long drive. Put a smile on our faces! The food was so tasty with decent amount of portion. I would definitely recommend it. Will definitely be back! Thank you to the team for their kind, warm, friendly gesture!

My favourite place at this particular service station. Great service and great food!

Delicious food but most importantly very friendly and welcoming staff. Thank you!

Wow amazing service from this Chopstix today! Great work team 💪

Food was really delicious, Thankyou Dan for your recommendation!

Chicken very tasty and lovely service. Noodles little dry but with chicken delicious. Worth to try. Very fast and amazing customer service

Stopped at the services for lunch and decided to take a gamble on something different. Was worth it, customer service was great staff took the time to talk me through how the menu works. I went for Caramel chicken with firecracker 🔥was worth it. Will be back for my 5 free spring rolls on the app!

After a long journey we popped into the services for some food and rest before continuing on with our journey. My daughter wanted chopstix as it's her favourite so I placed an order. The young gentleman serving us was very pushy wanting me to upgrade to a meal deal and when I asked for just 1 box, he kept asking me "are you sure?" I explained to him that I do not eat that sort of food due to dietary requirements and he just kept going on at me. When passing me my receipt he then told me to leave him a review whether it's good or bad as he needs them. So here is my review. As someone that's worked in hospitality as a manager for several years, I understand the importance of reviews BUT I also understand the basics of customer service, if a customer doesn't want to upgrade to a meal deal that's perfectly okay! And if they are insistent that they only want one item you don't need to repeatedly ask if they're sure! Take a step back and to your customers.

Visited the outlet today on our way back from stanstead, and loved the service and quality of food we received! Very nice and friendly staff

Chef made me to write a good review, in actual fact THEY ARE BRILLIANT 😃🥰😍

Great service, all staff friendly and helpful. Food was fresh and hot. Overall great atmosphere.

Really nice food and great service

We were so happy to see there was a Chopstix in the services as it’s one of our favourites! We had one large and one regular box; mine was sweet & sour chicken and beef teriyaki. We also got a portion of ten chicken bites to share. We were happy to discover they offer a 20% BLC discount, which was gratefully received! The food was absolutely delicious and really hit the spot for our lunch. Will stop here again for this!

Very good service from the staff especially from the cashear Andrea and john very helpful with everything I asked for , would come back again

First time ordering from chopstix and the staff were beyond helpful and friendly. Would highly recommend!

Guy behind serving wanted 3 toppings gave me what I can only describe as a kids meal I questioned this he said in broken English complain to my boss !!! Attitude and service awful I travel all over country and use chopsticks great time and food never again here let down to company

Foods always good on my travels but never come across 2 of the worst assistants behind the counter extremely rude whilst giving hardly any food for the price and laughing at each other. will not be using Cambridge xtra services for Chopstix again btw others like Edinburgh Glasgow Bristol spot on great staff

Great service especially from attendant thank u would recommend!!!

Every time we have travelled the past two years I headed to Cambridge services for Chopstix - no more - just finished a dire lunch - the normally lush noodles soaked today in strong, guessing its soy, sauce and nearly all the same toppings of chicken something - so disappointed ☹️ what has happened 😭

Absolutely unreal fast food. People lined up for McDonald's when this is here.

Poor staff service. Lady who is serving is so rude. I ordered large box of noodles with 3 toppings and she make it like she is giving money for my food, cold and in each topping she only put halfer spoon of everything. I usually went for this box because I really like but from now to onwards I will never go back again. Improve your service or otherwise you will lose customers. I wish I can get my refund for this poor service and food . Thanks

Staff was unhappy the whole time, In every other noodle stop in the uk a small box comes with 2 sides, Food was quite nice really but he was clearly unhappy, looked and acted very grumpy, I was having a conversation with another customer and he sort of just coughed to say hurry up and pay for your food.

SHOCKING, LARGE NOODLES X 3 TOPPINGS, FIRST TWO TOPPINGS = DRIZZLE CHICKEN GIVES YOU 3 BIT'S OF CHICKEN, 3RD TOPPING, SWEET AND SOUR CHICKEN, 2 BIT'S OF CHICKEN, AND WHEN I ASKED WHY THIS IS, IT WAS TAE IT OR LEAVE IT. DIDN'T REALISE I WAS AT MY GRANDPARENTS HOUSE.

Delicious food , loved the Firecracker chicken , and very friendly staff.

Foood and aervice was amazing! Andreea was so polite and friendly 100% recommend!

Great food , friendly staff. Definitely coming back

Having eaten here 3 days ago my husband suffered from food poisoning and had to take time off work... definitely shall not be back! @chopstix I have sent you a feedback form reporting this incident, please kindly reply and don't ask me to email a marketing email as I don't wish for marketing I wish to complain!

20:00 and very little food left and all containing chicken. No positive customer service. No idea what time they close as they don’t show opening hours. The staff were there until 20:30. I’ve been before and had wonderful food and service.

I always enjoy the pumpkin katsu curry here but thought if try the leaf no beef option and it was delicious. Really recommend it! 👌 staff are really friendly and helpful it you have any questions.

I found the female staff rude and abrupt. And what made it worse they don't accept cash you get glared at as if it's filth

Great piping hot food from Chopstix, lovely flavour and good value.🥢🥡🥠

I usually enjoy Chopstix, but sadly, this isn't one of the better ones. Chap who took the order was rude and lacked basic manners and communication skills. He tutted when me and my partner wanted to pay together, and when I asked him about the meal deals he simply pointed at the sign and said "look". The rice and noodles were both overcooked and the chicken toppings were incredibly dry. Not a place I'd be likely to visit again.

I waited in a queue of three people, one member of staff serving two other members of staff leaning against the equipment resting. It took forever to serve the people in the queue. When I did get served I was told I would have to wait for the Catsu curry to be cooked and then I realised there were also no potatoes left. I decide to abandon my order. Besides the terrible it is pretty awful if you are vegetarian.

It's taken a turn for worse for sure. portions are much less generous, disgusting overcooked noodles, chicken doesn't feel fresh either. Sad, as they used to be better and my go to place when coming back from Cambridge. Eat here if you're hungry and desperate, I'll just vote with my wallet and cook at home.

Gave me and my partner food poisoning.

This was absolutely disgusting, was like eating a bit of old dog meat will never go back and the lady was a grumpy old bollock . ruined my night completely

Wasn’t impressed. Rude staff, no one really seems to be doing anything. Rice was very dry. They do not accept cash either!

Horrendous ultra prossesed rubbish

You never have a vegetarian option. I come to these services frequently and I have never seen the pumpkin katsu in stock. Potatoes with noodles or rice isn't really an acceptable alternative. Your staff are also always very rude when I ask if there is any available.

I'm a driver. A few times I had a very unpleasant service. Today at 3.30pm I could not order food because I got information that 3 people at the same time have a break..

Tasteless Starch…. Good from far, far from good. Never again!!!

Wanted the chilli prawns but they ran out which was fine so opted for the pumpkin katsu. Received only one piece when other customers who ordered chicken katsu got 2-3 pieces. Rice was under-filled which you can see in the photo. Definitely would not have spent £6.50 for that…

20:27 It’s been shut for a long time now as it’s all cleaned up… please update opening times

Food was pretty gross, no flavour to noodles and the egg fried rice over salty with strange texture to egg. Sweet & sour chicken was the worst of all. None of it was very hot so I worry about the food safety of this place to be honest. Very disappointing!

Absolutely spectacular food. Will eat again for sure. Enjoyed the caramel chicken topping over egg fried rice.

Tasty food, great service, served really quickly by lovely friendly staff. Nice and warm, just what I needed after landing back in drizzly England

Had the prawns yesterday evening and I thought there was a funny taste at the time, but the sauce was covering it. Within an hour I was throwing up and I’ve been sofa bound since…perhaps it had been sitting there too long?

Excellent food and excellent quality👏👏👏

Quick service and great food every time 😊

Great food as always , always coming back

I really enjoyed the food today , and the staff are very friendly .

We are regular customers to Cambridge extra services Chopstick we almost always take food medium with 2-toppings and we also take our regular Elmexican. On Sun-2/7/23 we thought we will go for large Xtra offer £11.95 -4 toppings. The East European lady serves us always we are regular because our favourite prawns & beef-We ordered beef/salt& pepper, caramel chicken kasu-chicken but my husband doesn’t like the sauce which we tried before. I asked could we have beef little gravy or chicken sauce instead! Staff was absolutely adamant NO, so we had no sauce dry chicken ??The drink was small, when I mentioned she says small drink just offer says large-extra ( this is miss-sell ) advertisement. Also for several weekends we found the spring rolls under cooked not crunchy like previous occasions! We are happy they offer Blue Card-After this occasion we have decided not to ever take food from chopsticks. Staff are absolutely awful no manners and hardly any knowledge of English. Chopsticks front first stall restaurant. Tues-evenings staff go home early saying food all sold out- noticed staff take food home for themselves. Anyone wanting to go chopsticks please avoid. There are more options with better staff service. We love chopsticks food. Tottenham Court Rd, London best! Bihanger Services also serves Chopsticks!!

Their chicken katsu curry is my favourite, we always have it when we are on long roads.

Normally a great place for vegan Katsura pumpkin curry, but none being served today, so had to go elsewhere.

Amazing food even better service. I will definitely be back here💯💯💯👍🏾

Best food ever! Brilliant team!

Very good food and the staff is extraordinary, they give you respect😊😊😊😊

Passed by Chopstix Cambridge Services today , great food , I’ve enjoyed the salt and pepper chicken and teriyaki beef . Great customer service as well . Definitely coming back

Wonderful experience today I had the noodles with sweet and sour chicken and bbq chicken was soooo good Highly recommended

Food was delicious and noodles was really good! Sweet and sour chicken is usually good but felt off this time but the caramel chicken hit the spot. The woman was really kind and told us that it was halal and was patient. The atmosphere was quite good and the chairs near the place was decent and the table was good with charging plugs.

Box of Rice with sweet chicken was delicious, but box with noodles is just full of tasteless noodles really.

Everything was really good, lovely customer service, delicious food and fast order, highly recommended!

I came in today for a meal and i was very pleased to eat from you guys. Very nice team and very pleased to be served by the 2 ladys. I will come vack again.

Always a fast and efficient with a smile, I will be returning

Noodles tasted of old oil, (and as thats basically the whole box). went in the bin. Usually like a chopstix but this was not good.

The food is no longer what it used to be, portions of protein are stingy, the noodles were overcooked too soft and tastless, same goes for the different variatikns of chicken we jad in six different boxes. Terribly dissapointing, not sure what the owners of choppstix are thinking but they need to go back to basic otherwise I cannot see them lasting as a fast food chain will not be eating from them again for the foreeable future. WARNING if you are thinking of having a nice bbox of chinese prepare to be terribly dissapointed. The owner/s should be ashamed of allowing food like this to be sold.

The food was amazin’ , great customer service! Thanks to Sabina the location is going to rise, need more people like her

everything was perfect, from the fresh and tasty food to the amazing customer service offered by Sabina. going to come again here for sure!

good food, good employees especially Sabina❤️

Everything was really nice, from the food to how the place was kept, and Sabina gave us the best customer service. 10/10

Good food and Sabina was very kind and friendly as well ☺️ Nice service.

The best option for Chinese food in the area! The chicken was so tender and the rice well cooked and I loved to interact with the friendly staff, all thanks to Sabina! Definitely will come again! ❤️

everything was great the food was really good and sabina had really good customer service!

10/10 foarte bun,recomand pe sabina

Will come again! Customer service by Sabina 10/10

Sabina offered such a great customer service! will definitely come again <3