Chococo Horsham in Horsham

Luscious chocolate, friendly staff - I’m hooked! All really ethical too. Definitely worth a visit if you’re in the area.

Terri is fabulous as is all of the delicious Chococo delights. Pls visit Horsham it’s a real treat. Thanks Terri. Cheryl and Elisabeth x

Coffee, scones and sour dough toastie all delish.

delighted to stumble on this place delicious sorbets/ gelato and vegan varieities too. Lovely customer service.

best coffee house in horsham. imo

We ordered a decaff latte and a decaff cappuccino and both were good. Each was served with a chocolate truffle in the saucer. We also ordered two fruit scones : they were huge and delightful and came with a slab of butter.

The BEST coffee! (Mine's a skinny latte!) Friendly staff and the place has a really good vibe. Check it out for yourself☕️☕️

Lovely people, hot chocolate yummy!! Very relaxed.

Such a cute little shop, the staff were lovely. I devoured my black chocolate orange hot chocolate and we even got an accompanying little chocolate with it! Beautiful 😍

Very good actually, 1st time we had a coffee there, really enjoyed it, and the scone was nice

Best hot chocolate ever! Friendly service, and a relaxing atmosphere.

Excellent espresso and pastries. The chocolates are very tasty and tubs of chocolate drops very good value.

The best mince pies ever, anywhere!! Friendly and welcoming staff

Usually service ok but the guy that served me had a melt down. Quite rude. Hopefully just a one of experience?!!

Best hot chocolate ever! And served with a lovely chocolate on the side!

Started our shopping trip with a mocha and a bun, tasted great and a very friendly welcome.

I recently had the pleasure of visiting Chococo for the second time, and once again, it left me with a delightful experience. The quaint chocolate haven continues to impress with its warm ambiance and inviting atmosphere. The staff at Chococo are a testament to exceptional customer service. Their friendliness and eagerness to assist make the entire experience enjoyable. During both of my visits, I felt welcomed and valued as a customer, which significantly enhances the overall impression of the place. What struck me the most about Chococo is the reasonable pricing for the high-quality chocolates they offer. The artisanal chocolates are not only visually appealing but also a treat for the taste buds. The variety of flavours and the meticulous craftsmanship behind each piece make it evident that Chococo takes pride in delivering a premium chocolate experience without breaking the bank. In addition to the delectable chocolates, the ambiance of the place contributes to a relaxed and cosy setting, making it an ideal spot to indulge in some sweet delights. Chococo has certainly become a favourite destination for me when I crave a chocolate fix or when I want to surprise someone with a thoughtful gift. Overall, my repeated visits to Chococo have solidified my positive impression of the establishment. It's a place where chocolate lovers can rejoice in a friendly environment, relish high-quality treats, and leave with a smile. I look forward to many more visits in the future.

Amazing cafe with a tasty range of hot chocolate drinks, purchased direct from the farmers for real quality chocolate; Lovely food; lovely drinks; lovely staff; lovely place!

Best hot chocolate, chocolates and gelato in Horsham! My favourite shop!

Fantastic hot chocolate, delicious scones and friendly staff!

This is our favourite cafe/chocolate shop in Horsham. The staff is incredible and the chocolate is fabulous. I go in for a hot chocolate literally everyday.

Super hot chocolate. Super kid friendly. Great experience every time.

Sadly it was a major let down. Table wasn’t very clean, it took an age for the drinks to come and both the hot chocolate and iced latte just tasted like milk. Just a bit bland really.

Absolutely shocking cafe I don’t know how there is any good reviews. Everything is so dirty and not cleaned properly, 2 other people also complained about dirty cutlery while i was in there and i wasn’t in there for long! The brownie I had tasted stale and the hot chocolate was lukewarm warm If that. And the atmosphere was not welcoming, staff seem like they don’t enjoy their job and very lazy. They also seemed shocked that people were complaining about the dirty cutlery which was awful. Will not be returning or recommending to anybody.

Ordered a decaf coffee and a normal coffee both were fine. However on second coffee they got them mixed up and I ended up drinking a normal coffee. Now suffering with stomach pains. Please please make sure you come up with a system to distinguish decaf from caffeine. Maybe different coloured cups or some other way?

Warm friendly service and high quality ingredients. Sam the barista was incredibly friendly and helpful with my allergy issues. They have a great selection of hot chocolate, and nibbles using high quality flavourful ingredients. They also put special attention into the environmental impact their products have. I’ll be back!

This place has gone from great to awful in the past few months. It used to be a favourite of mine, but won’t be returning after my last visit. My friend and I both had Toasted Sandwiches but neither looked as though they had been cooked for long enough. The fillings weren’t even melted! We were told that there would be no side salad, but we could have tomatoes if we wanted. The place seems to be run by a selection of Students who don’t seem to have a clue. Customer service is non existent which is such a shame as they have a stunning cafe right in the middle of the Carfax.

My partner and I visited Chococo on Saturday afternoon and were very disappointed with the service we received. We had intended to order a tea, coffee and two cheese scones however after a few minutes of waiting and being first in the queue with other customers behind us, we had the pleasure of listening to the three girls who should have been serving, chatting about their weekend and their boyfriends. In the end we decided to go elsewhere. Instead went to the cafe a couple of doors along for tea, coffee and delicious italian pasties.

the loveliest cafe! The best chocolate milkshake I’ve ever had and incredible staff and service :) will be returning!!

Visited today to find filthy tables over flowing with the previous occupants plates and mugs. Apparently there are low staffing issues but they could have at least made a decent cup of hot chocolate. I chose a strong one but it tasted watered down. Cannot recommend.

Stopped off here for coffee and toasted sandwich. Coffees were great and staff helpful, but we would not recommend the toasted sandwiches! Just a bit of not great ham slice of cheese not alball melted or even warm! Bread was toasted but that was it!

One of my favourite cafes in Horsham! They always have lots of vegan options such as a vegan toastie with vegan cheese or a chocolate chip cookie! They do an amazing vegan milkshake but they haven't had the ice cream in a while. I am so desperate for them to bring it back. Would recommend it to anyone looking for a nice local cafe!

great chocolate at a good price.. you get what you pay for.the staff here are friendly and courteous.will be going back

Amazing quality chocolate, vegan alternatives. Tables could be comfier and staff not always welcoming but great food and drinks.

They do a really good oat latte and warm apple cake 🙂

Very tasty.....lovely free chocolate with every drink.....yum!

Food is great but the hot chocolates have gone down hill. I just brought an 80% and it was like drinking hot milk. I'll still buy chocolates there, but I'll leave the hot drinks.

Lovely coffee and cakes but for the 2nd time the girl serving is very rude and totally disinterested in engaging with the all important customer, what a shame.

Two knives supplied with scones and cake were dirty; one was particularly bad. What made such a concern at this particular time even worse was that the assistant showed no concern and did not apologise. Pity - because the coffee is very nice.

Best coffee shop in horsham. And the chocolates are to die for!

Fabulous food, chocolates and hot chocolate

Rather special chocolate-heavy cakes and decent coffee.

Coffee & chocolate great. Tight for disabled scooter. Disabled w.c

The scone was old, the brownie was too sweet and too much salt on top, the hot chocolate was colds. I wouldn't to repeat it. The espresso was fine 🤪😅

One of the best chocolates. Really high quality. Definitely one of my favourite chocolates.

Excellent hot chocolate and the best gluten free brownies in the cafe.

Great atmosphere, tasty chocolate and a good selection of drinks and pastries

The iced hot chocolate was warm when they gave it to me. I had to ask for another one, the staff was just going to put some more milk in until she saw i was watching then asked me if I would like a fresh new one. Very disappointing.

Lovely coffee and superb chocolate goodies. Never disappointed.

Nice place to have a fantastic delicious hot chocolate alongwith the chocolate bites of great varieties !!

My partner and I visited on a Sunday lunchtime. Despite at least 4 staff behind the counter and 2 people in front in the queue it took 20 minutes to get 2 drinks. We had to change our order to takeaway as they took so long. Unfortunately, the Hot chocolate was poor- virtually tasteless and my parters latte was similar. Sadly I won’t be returning.

We have always loved visiting Chococo in Horsham as the hot chocolate is unbeatable but the queue and waiting times are dreadful since they opened after being shut for a long time over the last year. Difficult for us to rate as their drinks and food are excellent but we have been waiting for 20 minutes to order recently, and then you have to wait again for the drinks to be made which takes a while. I have witnessed people leaving the queue as they could not stand the waiting. More staff needed or better organisation perhaps, another member of staff to deliver your order (we had a table outside) would help rather than having to wait again inside the cafe for your order to come.

From a couple of visits to Chococo in Horsham, it's easy to understand why it is so popular. The hot chocolates are really nice and the chocolate is really good too. There are a good variety of cakes to complement their drink offering as well. Unsurprisingly our three-year-old son was well and truly in his element, once we sat him down with a "fluffy" (warm milk) and a chocolate robot. We took some chocolate home with us too (sea salt + cashew, and chocolate orange). The chocolate was pricey (£11 for 2 x 125g). However on reflection it is no more expensive than any other artisanal chocolate I've bought. This place makes me wish I lived in Horsham.

We visited this lovely little cafe yesterday afternoon and had a delicious date and oat slice with a pot of tea. All the cakes looked very good. The staff were friendly and helpful and the tables were spotless. We sat outside and enjoyed the cafes central position in Horsham.

So it’s been a rough week, visited Horsham for shopping, stopped here for coffee! It turned into a visit which restored my faith in humanity! Aside from the coffee being lovely, Amelia the young lady on the till late afternoon, went above and beyond in human kindness and just made the whole experience of a cup of coffee quite simply life affirming. Not only is she a credit to your company she is a credit to herself! Thank you for being a beautiful human being young lady x

Excellent hot chocolates, coffees, ice creams cakes and, of course, chocolates. There are a few savoury items on the menu (toasted sandwiches).

Pleasant seats outside in the carfax although unlike the next door cafe there aren't any umbrellas. Not sure how they made their cheese scone but maybe we got a gluten free one or something. Certainly wasn't a taste sensation for us. On the other hand the date slice was very tasty. Not sure why you get a choc with coffee but not with tea

Lovely tasting hot chocolates and chocolates (love the truffles). Seating not the most comfortable

Great coffee and excellent chocolates.

Cracking place. Fab chocolate mice, excellent cake and brilliant service. Surprisingly inexpensive. Thoroughly recommend.

Excellent place for a drink and nibble if you're feeling a bit choccy.

Good coffee. With complimentary chocolate. Delicious marmite scones.

Always relaxing there and excellent coffee. Pleasant staff

Amazing....delicious food and drinks, always brings a smile.

Lovely cafe, great style and atmosphere. Lovely cakes and a solid coffee. A little pricey perhaps but when it's this good it's worth it.

Amazing. Great staff, wide choice, a free chocolate with hot drinks. I have a loyalty card. Absolute dream for chocolate lovers! 10 out of 10. Best cafe in Horsham.

It's that little "choccie" on the saucer that makes visiting Chococo worthwhile!

Always fab-u-lous hot chocolates

A choice of vegan "milks" to go with your choice of vegan hot chocolates and, if the weather allows it, vegan chocolate ice cream. Pleasant, knowledgeable staff and seating in the square outside. Well worth an 8k circular walk into Horsham and back for!

Pleasant service and a change from tea or coffee places

We visit Chococo quite a lot. There’s a reason for that; the coffee is so nice, and you get a feee hand made choccy with your hot drink. The cakes and toasties are lovely. The chocolate pecan brownie and chocolate scone with cream and caramel (!) are so delicious. Service is always with a smile and their Covid arrangements very professional too. Highly recommended.

Simply the best hot chocolate ever.

Nice cafe in the carfax. Good service and tasty cakes.

Best coffee ☕ ever Enjoyed the GF Date / Oat slice

Simply amazing hot chocolates (and good coffee too!), will definitely come back

Great price coffee with a Chocolate, and friendly customer service.

Such a treat this grey afternoon to have a cappuccino and a slice of biscuit cake outside your Horsham branch. The same lovely quality as usual and service with a smile. Thank you. Good to see you open again.

great chocolate great service too much to choose from the brownies are just to die for would highly recommend

Best cocoa and chocolate ever 😍

Very nice but slightly slow service

Meet a friend here yesterday for a morning cuppa. It was quite busy but we found a vacant table by the window. Staff were welcoming and our drinks came with a complimentary chocolate truffle. This is a well situated venue in The Carfax to meet friends & I look forward to returning again soon.

Best hot chocolate around, very delicious and a large range of hot chocolates / chocolate products. Came with a piece of chocolate which was a nice gesture

Great coffee, beautiful chocolate. Good selection of plant milks and vegan food options.

Independent chocolate and coffee shop.

This is the first time I’ve been to the cafe. I ordered tomato soup serving with cheese and chive scone. The soup was good however I had the top of the scone was ok didn’t notice anything just felt it was so dry and hard . It was not that good. And I had a bite of the other half the bottom of the scone, it was stink! I couldn’t swallow. Then I look closely.... there was mould on the bottom! I told the manager and did not ask for a refund or a replacement. The answer I got was “it shouldn’t be the scone has just in” she didn’t seems to care. The scone was stink I asked my friend to tried and smell it and she said the same thing. I was really disappointed ☹️

First time visit. Wasn’t sure on first peek in window as decor looked a bit busy but glad I went in . Delicious cheese scone and really good coffee. Had a nice 20 minute break in there whilst Xmas shopping

Brilliant for winter. Tasty food, great coffee. Happy staff.

What a lovely place..tasty coffee and best millionaires shortcake I have had for ages Thoroughly recommend

Visited here yesterday with the kids for a quick snack mid shopping trip. I had a fruit scone, with cream and jam plus a great cappuccino. The kids had a Gingerbread each and a juice carton. Coffee was excellent in flavour and temperature. The scone was light and had citrus peel pieces within, plus they didn't skimp on the jam or cream. The Cafe was busy but with most people having only light bites the tables turn quickly so by the time we'd ordered a table had become free. We'd definitely visit again.

A "free" chocolate doesn't outweigh lukewarm coffee and poor service. Been going since they began - but, sadly, no longer.

For some reason I had never had a coffee at this cafe. That’s definitely in the past! The coffee was good and the chocolate served with it was very welcome. Even if you manage to avoid the delicious looking selection of cakes, you still want something sweet with a coffee. With the plan of buying chocolates for Christmas stockings I tried a few chocolates too. The memory of the salted caramel will linger! Totally delicious. If you are going to break Pre Christmas diets this is the place to come. Just one chocolate a day is my intention! These are very special chocolates and we are very lucky to have this busy, sociable cafe in Horsham. The chocolates contain fresh ingredients and one must take note of the sell by date. I shall order mine for a pick up date nearer Christmas.

Bright and inviting, lunch stop with granddaughters while trick or treating in Horsham

Lovely friendly shop very warming and the hot chocolate is the BEST

Best espresso in Sussex, cheerful staff and the yummiest chocolate ever..... cant wait to return.

Ok I will say it was nice but it took forever to serve us

Great choices of ice cream flavours. Staff were friendly and the prices of products like chocolate were affordable

Nice venue but not much choice cakes.

Good coffee, gelato, chocolate and service.

Lovely to get what you want drinks not expensive

Fab chocolate. The 100% drink is a massive rush of chocolate intensity.